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© 2010 MediaMind Technologies Inc. | All rights reserved Sales Overview (Internal) Geoffrey King | Sales Engineer, NA September 17th 2010 Analytics v4
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Analytics v4

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Analytics v4. Geoffrey King | Sales Engineer, NA September 17th 2010. Sales Overview (Internal). Agenda. Mission statement Conversion enhancements Performance by frequency Visibility metrics Unique enhancements Smart versioning reporting Miscellaneous. Mission statement. - PowerPoint PPT Presentation
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Page 1: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Sales Overview (Internal)

Geoffrey King | Sales Engineer, NASeptember 17th 2010

Analytics v4

Page 2: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

▸ Mission statement

▸ Conversion enhancements

▸ Performance by frequency

▸ Visibility metrics

▸ Unique enhancements

▸ Smart versioning reporting

▸ Miscellaneous

Agenda

Page 3: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Mission statement

▸ A more powerful and advanced analytics tool

▸ MediaMind platform look and feel for better user experience

▸ New metrics to improve MediaMind’s data-oriented offering

▸ Enhanced capabilities for analysing creative performance

Page 4: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

ConversionsIncreased Capabilities

Page 5: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Conversion data settings

▸ Cookie window enhancements

▸ Introduction of conversion attribution models

▸ Increased path length

Page 6: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved© 2010 MediaMind Technologies Inc. | All rights reserved

Cookie window: the predefined number of days where a users actions (impressions and clicks) are considered before a conversion.“

Page 7: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Cookie window example

Ad: CAction: Click

Ad: AAction: Click

Ad: BAction: Click

Ad: CAction: Impression

Click WindowImpression Window

Time

Day 30252015105Day 0

Click WindowImpression Window

Example Imp Window Click Window Conversion Path1 10 30 Ad: C, B, A, C

2 5 20 Ad: B

3 5 15 Ad: none

Click WindowImpression Window

Conversion

Page 8: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Cookie window enhancements

▸ Previously: you could only set one window per account and you had to use predefined periods

all advertisers in the account needed to use the same window

▸ Analytics v4: you can apply individual rules per advertiser and set any number of days: 1 - 90

Page 9: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved© 2010 MediaMind Technologies Inc. | All rights reserved

Conversion attribution: the method and business rules that govern how conversions are awarded“

Page 10: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Conversion attribution enhancements

▸ Previously: conversion attributed to the last event in the path (imp or click) in standard reports

Note: as long as the event was within the defined cookie window

Ad: CAction: Click

Ad: AAction: Click

Ad: BAction: Click

Ad: CAction: Impression

Click WindowImpression Window

Time

Day 30252015105Day 0

Conversion

Received 100% of the conversion

Page 11: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Conversion attribution enhancements

▸ Analytics v4: you can now select between three conversion attribution rules:1. Last event - the current conversion rule2. Click over impression - new3. Last click, disregard impressions - new

▸ Each rule can be applied to a particular advertiser

▸ Note: the cookie window also apply

Page 12: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Click over impression

▸ Definition: attributes the conversion to the last click in the path. If no clicks occurred, the conversion is attributed to the last impression

Ad: CAction: Click

Ad: AAction: Click

Ad: BAction: Click

Ad: CAction: Impression

Click WindowImpression Window

Time

Day 30252015105Day 0

Conversion

The previous impression is ignored

for the clicked ad in the path

Page 13: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Last click, disregard impressions

▸ Definition: attributes the conversion to the last click in the path. If no clicks occurred, no conversion is counted.

Ad: CAction: Click

Ad: AAction: Click

Ad: BAction: Click

Ad: CAction: Impression

Click WindowImpression Window

Time

Day 30252015105Day 0

Conversion

The previous impression is totally disregarded. Only clicks are included in the

path

Ad: CAction: Impression

Ad: BAction: Impression

Ad: CAction: Impression

Click WindowImpression Window

Time

Day 30252015105Day 0

Conversion

No clicks in the path so no conversion is recorded

Page 14: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Test multiple cookie windows and attributions

▸ Analytics v4: set up to 6 different cookie windows and conversion attribution combinations

▸ Select the required rule when running the report and analyse immediately

Page 15: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved© 2010 MediaMind Technologies Inc. | All rights reserved

Path length: how many events (impressions) are tracked in the users path to conversion“

Page 16: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Path length

▸ Previously: only the last 5 events were stored

▸ Analytics v4: track up to 100 events:10 events: provided for free (industry standard)11 – 100 events: at a cost

Previously (last 5 events)

Analytics v4 (up to 100)

Imp 9

Time

Day 30252015105Day 0

ConversionImp 10Imp 8Imp 7Imp 6Imp 5Imp 4Imp 1 Imp 2 Imp 3

Page 17: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Path length reporting

▸ When creating the report, select a path lengthMaximum of 50 events can be included in this report

Page 18: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

How can we use this?

▸ Provide more extensive analyse

▸ Track as many events as necessary and learn how your audience interact with your brand

Page 19: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Side note on analytics: cookie windows

▸ A study by Mediacom in the US

▸ Cookie window is determined by identifying the point where response rate of test group (exposed) converges statistically with that of control group (non exposed).

0.000%

0.010%

0.020%

0.030%

0.040%

0.050%

0.060%

0.070%

0.080%

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30

Latency Window (Day)

Cum

ulat

ive

Con

vers

ion

Rat

e %

Test Control

Response Rates between test group and control group

converges at latency Day 12

Page 20: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Increased frequency analysis capabilities

Performance by Frequency

Page 21: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Performance by frequency enhancements

▸ New metrics

▸ Advertiser level control of conversion settings

▸ New frequency buckets

▸ Inclusion of dwell rate

Page 22: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

New frequency metrics

▸ Unique at frequency level:The number of unique users who reached the indicated frequency of viewed impressions

▸ Total impressions to frequency: The sum of impressions viewed up to the indicated frequency

▸ Total conversions to frequency: The sum of conversions recorded up to the indicated frequency for all users

▸ Conversion rate to frequency: The percent of ‘Total Conversions to Frequency’ out of ‘Total Impressions to Frequency’

Page 23: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

New frequency metricsFrequency Uniques at

frequencyTotal impressions

for frequencyTotal conversions

for frequencyConversion rate for

frequency

1 2 6 1 1/6 = 16.67%

2 1 10 2 2/10 = 20%

3 3 13 4 4/13 = 30.7%

Totals 6 13 4

Page 24: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Advertiser level control of conversion settings

▸ Control the cookie window and conversion attribution model governing conversions

Page 25: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

New frequency buckets

▸ Previously: we only tracked frequencies 1–5, all additional frequencies went into the group ‘6+’

▸ Analytics v4: we track frequencies 1,2,3...30, 31-40, 41-50, 51-60, 61-70, 71-100 and 100+

Previously Analytics v4

Page 26: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Inclusion of dwell rate

▸ The Dwell Rate metric has been added

▸ View optimal frequency for dwell rate, and accordingly defines the frequency strategy

Page 27: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

How can we use this?

▸ Learn frequency levels and impressions volumes required to hit desired reach

▸ Analyse the impact of repeat exposures:Direct response: Conversion Rates, CTRUser engagement: Dwell Rate and Average Dwell Time

Page 28: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

How can I be sure somebody saw my ads?

Visibility Metrics

Page 29: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved© 2010 MediaMind Technologies Inc. | All rights reserved

Visible impressions: the number of impressions that were served and viewed by users“

Page 30: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

The problems

▸ Ads may be placed so far down a page that they never appear on the screen

Increasing number of performance buys

▸ The user bandwidth may be slow and they have scrolled away from the ad before it was displayed

▸ How can I benchmark placements in worse locations on the page against more premium to determine ROI?

Page 31: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

The solution

▸ Analytics v4: release of visible impression metric

▸ Only counts if ad is viewable for 1+ seconds728x90

300x250

Above the fold

Belowthe fold

User browser screen (current viewed area)

Unit Size Impression Visible

728x90 1 Yes

300x250 1 No

On page load

Unit Size Impression Visible

728x90 1 Yes

300x250 1 Yes

After user scrolled

Page 32: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

New visibility metrics

▸ Visible impressions:Number of impressions served that were displayed on screen

▸ Visible impressions rate:The percent of impressions viewed out of the measured impressions for visibility evaluation proposes

▸ Recorded impressions rate:The percent of impressions successfully* recorded for visibility evaluation purposes out of served impressions

▸ Note: this metric is provided at a cost $$$* In some cases it is not possible to know whether ads were visible or not. For example, when serving ads to IFRAMES.

Until June 1, 2011$2,250 per advertiser for

three months of unlimited use.

Until January 1, 2011$7,500 per advertiser for

twelve months of unlimited use.

Starting August 22nd 2011An additional $0.02 CPM.

In all cases the first month is free.

Page 33: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Visibility reporting

▸ Available in: Analytics reports: Delivery Summary, Campaign SummaryAnalytics tools: Custom Report Builder

Number of recorded impressions = 500,000

Visible impression rate = 100,000/500,000

Page 34: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

How can we use this?

▸ Understand quickly how often your ads are seen on sites, influence future buys

▸ Understand how this impacts ROI, does paying for below the fold impression give better ROI?

SMH Hom

epag

e

Run of

Mas

thead

s

Money

Woman

's Day

Homep

age

Homep

age-2.00%

0.00%

2.00%

4.00%

6.00%

8.00%

10.00%

12.00%

14.00%

16.00%

18.00%

0.00%

20.00%

40.00%

60.00%

80.00%

100.00%

120.00% Visible Impressions Rate

Dwell Rate

CTR

Interaction Rate

Conversion Rate

Placement

Visi

ble

impr

essi

on ra

te

Report source: CRB

Page 35: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Unique EnhancementsGreater accuracy and power

Page 36: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Unique impression enhancements

▸ Adjusted unique impression counting

▸ Unique dwell metric

▸ Impression with dwell metric

Page 37: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved© 2010 MediaMind Technologies Inc. | All rights reserved

Adjusted unique: a statistical method for counting unique impressions, aligned with the IAB measurement standards“

Page 38: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Adjusted unique

▸ Previously: we identified unique users based on cookies. This often results in over counting

▸ The problem with cookies?Some users delete cookiesSome users block cookies altogetherSome users use more than once computer/browser etc

▸ A UK study found that 33% of UK users delete cookies every month

▸ The same study found that cookies are over counted by x5.1 Source: comSore, September 2009 – Proposal for a new Person-Centric Measure

Page 39: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

▸ Analytics v4: a new statistical algorithm to project the number of unique users

▸ Analyses users with reliable cookies as a sample to statistically project the activity of the entire population

▸ Also influences unique; clicks, expanding users, video viewers and dwell. Only available in special report in Analytics

Adjusted unique

CampaignFrequency = sum of ‘good’ cookie

sum of ‘good’ impressions X served impressions

Page 40: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Adjusted unique example

User: Geoff (1)User: Geoff (1)

Campaign period

Time

Day 30252015105Day 0

Type Cookies ImpressionsGood: 1 2

Bad: 2 2

Total: 4

User: Bob (2)

Other exposures

User: Adrian (4)

User: Geoff (1)

Bob deleted cookie

User: Bob (3)

CampaignFrequency = 1

2 X 4 = 2

Page 41: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

▸ Unique Dwell:The number of unique users who spent at least one second engaging with the ad

▸ Impressions with Dwell:The total number of impressions for which users engaged with the ad for at least one second

▸ Found in the following reports:Unique metrics summary reportAdjusted unique reportCampaign presentationCustom report builder

New unique metrics

Page 42: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

How can we use this?

▸ Soon to be certified by the IAB

▸ Increased accuracy in counting unique metrics

▸ Apply analysis to the metrics that count

Page 43: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Increased tracking and reporting flexibility

Smart Versioning Reporting

Page 44: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Tracking smart versioned changes to creative

▸ Previously: track changes in the ad using the “Ad History” log or two custom reports

▸ The problem?Only PS could generate reports displaying more metricsDifficult to readNo context on what the change(s) were

Page 45: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Tracking smart versioned changes to creative

▸ Analytics v4: additional labelling to provide more informative tracking and reporting analysis

▸ Smart Version Group: User defined name for the version of creative that can be accessed in analytics

▸ Smart Version (Y/N) (Reporting Field):Indicates whether the ad unit has a smart version capability

Page 46: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Reporting example

▸ Found in the following reports:Online report (flat and formatted – grouped by ad name) Custom report builder

Page 47: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

How can we use this?

▸ Give creative versions informative names

▸ Easily benchmark performance of versions

▸ Vertical comparison to see what performed best

Page 48: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Miscellaneous

Page 49: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

▸ Ability to compare HD video against SD video

▸ New field called ‘Video quality’

▸ Available in:Video by ad name reportCustom report builderExcel Plug-in

▸ Note: HD (>= 1800 Kbps), SD (<1800 Kbps)

High Definition (HD) video reporting

Page 50: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

▸ Previously: data capture form data was only accessible from the creative tab

Data capture reporting

Page 51: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

▸ Analytics v4: data now available within Analytics and includes scheduling options

Data capture reporting

Page 52: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

▸ For agencies who require event data for further in-house analysis

▸ Offered as a service

▸ Data provided:Standard events fileRich events fileConversion events fileMetadata

Cookie level data

Page 53: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

▸ CC4S reports available in flat excel format

▸ New permissions to limit access to only CC4S data and modules, access includes:

Search integration module in MediaMindSearch reports in Analytics, including custom reports.Exposure only to relevant display campaigns in the reports

▸ Role: ‘Client - Chanel Connect for Search user’

CC4S reporting

Page 54: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

▸ Analytics v4 now looks like MediaMind!

▸ ‘My Saved Reports’ can now be sorted, customised, filtered, and exported to Excel

▸ Select account from report generation page

▸ Add up to 300 items in filters (was 50)

▸ Run reports directly from the campaign list

Interface enhancements

Page 55: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Summary

Page 56: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

▸ Cookie window:New settings take place within 24 hours

▸ Visible impressions:Accurate since January 2010Provided at a cost (free during beta)By default only collects data for rich media creative

▸ Path lengthPaths of 11 events to 100 provided at a cost (free during beta)Paths of up to a year can be storedStoring the additional data starts once this feature is enabled

To be aware of

Page 57: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

▸ Adjusted unique:Metrics accurate as of May 3rd, 2010

▸ Cookie level data:Currently in betaProvided at a cost (free during beta)Not for the faint of hearted, strong customer service required

To be aware of

Page 58: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

MediaMindOpen Workflow

Streamlined Ad Serving

Analytics v4 summary

Actionable Analytics

Conversion enhancements

Cookie window enhancements

Conversion attribution

models

Path length ($$$)

Performance by frequency

New metrics (inc. Conv)

Increased frequency buckets

Dwell rate

Visibility metrics ($$$)

Unique enhancements

Adjusted unique

Unique dwell metric

Impression with dwell

Misc

HD vs SD reporting

CC4S reporting + role

Data capture reporting

New analytics interface

Smart versioning reporting

Cookie level data ($$$)

Page 59: Analytics v4

www.mediamind.com

© 2010 MediaMind Technologies Inc. | All rights reserved

[email protected]

+61 (2) 8243 0008

@mediamind_chat

@creative_zone

Page 60: Analytics v4

© 2010 MediaMind Technologies Inc. | All rights reserved

Thank you!