Analytics for Enterprise Efficiency and Effectiveness Gordon Wishon, John Rome and Leah Lommel Arizona State University (ASU)
Dec 18, 2015
Analytics for Enterprise Efficiency and Effectiveness
Gordon Wishon, John Rome and Leah LommelArizona State University (ASU)
About Us
Gordon WishonChief Information Officer
Leah LommelAVP, Development/BI
John RomeDeputy CIO and BI Strategist
Institutional Landscape
Change Imperatives at Our Institutions
Shrinking/Flat Budgets
Drowning in Data
Want our ERPs to Deliver MORE Value
Increased Demand for Accountability
Arizona Board of Regent Scorecard
Struggling to Create Insight from Data
Full Employment from External Reporting
Headlines Point to Analytics/BI!
Hot IT Skills for 2012
About ASU
Arizona State University
2011 ASU Total Headcount Enrollment
2002 2003 2004 2005 2006 2007 2008 2009 2010 20110
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
55,49157,543 58,156
61,03363,278 64,394
67,082 68,06470,440
72,254
58,404 Undergraduates
Analytic Products
Enterprise Data Warehouse
(EDW)
ASU Pioneers in Data Warehousing
EDW Started in Early 1990’s
ASU Data Warehouse Team from the “Early Years”
Educause Publication - 1995
ASU Treats Data as Strategic Asset
*Choice of Data Warehouse Build or Buy - ~400 Respondents
ASU Both Built & Bought Data Warehouse
Shameless Plug for Core Data Services
“MyReports”
We Have Rocket Scientists at ASU
Dr. Phil Christensen - ASU
…And Student Rocket Scientists
MyReports –Tool for Rocket Scientist
Oracle/Hyperion Interactive Reporting (formerly Brio)
Example Query – Ad Hoc Capability
*Apologies to Gary Larson
Not Everyone is a Rocket Scientist!
Dashboards
http://dashboard.asu.edu
Non-Rocket Scientist Query Tool
ASU’s Main Portal Page
Part of Unified Web Experience
http://my.asu.edu
Tracking Student Progress
From ASU’s eAdvisor Dashboard
Monitoring Class Enrollment
From ASU’s Course Enrollment Management Dashboard
Mashups
From ASU’s Faculty Dashboard
From ASU’s Research Dashboard
Single Version of Truth
From ASU’s Financial/SuperReport Dashboard
What is My “Burn-Rate”?
Early Warning/Retention Tool
From ASU’s Retention Dashboard
From ASU’s Retention Dashboard
From ASU’s Retention Dashboard
From ASU’s Retention Dashboard
Dashboard Links Directly to ERP System Like Several Others
Gains in Freshman Retention Rates
2006 2007 2008 2009 2010
77.2%
79.5%
81%
84% 84%
First-Time Full-Time Freshman
eadvisor.asu.edu
Students Know How They Stand
Best Practices for Analytics
Leadership Support
Dr. Michael CrowPresident of ASU
One of “America’s Top 25 Thinkers”
Dr. Elizabeth CapaldiProvost of ASU
Creator of eAdvisor Dr. Morgan Olsen
CFO of ASUData Driven
“Data Driven” Culture
Policies/Appropriate Security In Place
Data Policies Circa 1992
Dedicated BI Team
BI ToolsData Warehouse
Dashboard/Reporting Team (6)Data Warehouse Team (6)
• Oracle 11G RAC Hosted• Both Buy (EPM)and Build • 400 GB • ETL – Ascential/DataStage• Hosted
Director (1) and Student Workers (4)
13
BI Staff
4%
~700 Hits/Day
~4000 Queries/Day
• Hosted at ASU
Including Student BI Developers
Student Developers in the “Cave”
Dashboards Make for Easy Consumption
Focus on Data/Information Delivery, Not Beautifully Built Data Warehouse
Data/Information Actionable
From ASU’s Dashboard Information Dashboard
BI on Top of Your BI
ASU’s Dashboard are Featured in Chapter
of this Book
From ASU’s Dashboard Information Dashboard
Helps Monitor Adoption/Usage
What’s Next
Better Predictive Analytics
Deeper Dive Into LMS Analytics
From ASU’s Blackboard Dashboard
More Mobile
Including Location Awareness/Voice Recognition, etc.
Better Visualization/Infographics
Incorporating Purchased/External Data
Big Data
Hadoop Output of Web Log Data
Questions?