Analytics Cert Guide

8/9/2019 Analytics Cert Guide

1/28

Siebel AnalyticsCertification Guide

August, 2005

Important Information forAnalytics Consultants pursuing Siebel Certification


2/28

Page 2 of 28

What is in this Guide?

This document is a publication provided to Siebel Certification candidates. It is intended to help youunderstand the Siebel Certification Program and prepare for a Siebel Certification Exam. Review thisdocument carefully. The initial sections cover information that is global to all Siebel Certifications.Subsequent sections are specific to a particular certification track.Copies of this document can be downloaded free-of-charge from the Siebel University Web site athttp://siebeluniversity.siebel.com. This document may be distributed, but should not be altered in any way.

What is in this Guide? ...................................................................................................................................2Certification Program Overview ....................................................................................................................3

Support for Certification............................................................................................................................. 3Commitment to Customer Satisfaction......................................................................................................3Certification Requirements ........................................................................................................................3

Siebel Certification Tracks ............................................................................................................................4Consultant .................................................................................................................................................4Business Analyst .......................................................................................................................................4Analytics ....................................................................................................................................................5Integration.................................................................................................................................................. 5Customer Certification...............................................................................................................................5

Registering for an Exam................................................................................................................................ 6What to Expect During the Exam..................................................................................................................6

Certification Exam Regulations .................................................................................................................6Type of Exam ............................................................................................................................................6Types of Exam Questions .........................................................................................................................6Questions with Exhibits .............................................................................................................................7Exhibit Window Navigation........................................................................................................................8Item Review............................................................................................................................................... 9Comments ...............................................................................................................................................10

Analytics Certification Prerequisites............................................................................................................11Siebel 7.7 Certified Data Warehouse Developer Certification Path ........................................................11Siebel 7.7 Certified Server Architect Certification Path ...........................................................................11Siebel 7.7 Certified Applications Developer Certification Path................................................................12Exam Time and Passing Requirements..................................................................................................13

Preparing for Your Exam.............................................................................................................................13Training Materials....................................................................................................................................13Exam Objectives...................................................................................................................................... 13Practice Exam .........................................................................................................................................13

Exam Objectives .........................................................................................................................................14Siebel 7.7 Analytics Data Warehouse Developer Core Exam ................................................................14Siebel 7.7 Analytics Server Architect Exam ............................................................................................18Siebel 7.7 Analytics Application Developer Exam...................................................................................23

What to Expect After the Exam...................................................................................................................27

Certification Support....................................................................................................................................27Logo......................................................................................................................................................... 27Customer Service....................................................................................................................................27Address Changes....................................................................................................................................27Web site................................................................................................................................................... 28
http://siebeluniversity.siebel.com/http://siebeluniversity.siebel.com/


3/28

Page 3 of 28

Certification Program Overview

Siebel Systems is committed to helping its customers identify and recruit only the most qualifiedimplementation team members. As part of this commitment, Siebel University offers the Siebel CertifiedProfessional Program to recognize those members of the IT community who have gained provenexpertise in the implementation practices of Siebel eBusiness Applications.

Support for CertificationSiebel Systems advocates the certification of implementation professionals because certification providesan impartial measure of a consultants knowledge and helps ensure the overall success of a SiebeleBusiness Applications implementation. Participation in the Siebel Certified Professional Program is opento all Siebel Alliance Partners, Siebel eBusiness customers, independent consultants, and Siebelemployees. Currently, there are more than 13,000 Siebel Certified Professionals worldwide.

Commitment to Customer SatisfactionCustomer satisfaction depends on the speed, accuracy, and thoroughness with which Siebel eBusinessApplications are implemented. One of the most important success factors of a Siebel eBusinessApplications implementation is the engagement of highly trained, knowledgeable professionals. To ensureits customers satisfaction and a successful implementation, Siebel Systems strongly recommends thatcustomers employ consultants who have passed the demanding requirements of the Siebel CertifiedProfessional Program.Siebel University created the Siebel Certified Professional Program to establish the standards andcredentials to guarantee that the implementation professionals have the necessary skills to successfullyinstall, configure, and administer Siebel eBusiness Applications. By undertaking the Siebel CertifiedProfessional Programs comprehensive training and passing its rigorous examinations, the consultantshave demonstrated thorough knowledge of Siebel eBusiness Applications and implementation bestpractices.

Certification RequirementsThe Siebel Certified Professional Program offers four core technical certifications and one level businessanalyst certification. Additionally, each core certification can carry the customer certified designationwhich represents field experience as well as a customer recommendation. All Siebel Certifications areversion-specific to major Siebel eBusiness Applications releases. In addition to completing the requiredtraining, individuals must pass a computer-based exam that is specific to the level of certification sought.To remain current with each new Siebel eBusiness Applications release, consultants must upgrade theirSiebel Certifications by completing the required migration training and passing the exam associated withthe new release.


4/28

Page 4 of 28

Siebel Certification Tracks

The Siebel Certification Program offers four distinct certification tracks. You may become certified in oneor more of these tracks. Each track has specific training and exam requirements for certification.

Consultant

Siebel Certified ConsultantA Siebel Certified Consultant possesses a core understanding derived from both formal course-basedtraining and hands-on experience of Siebel eBusiness Applications implementation leading practices.To achieve the Siebel Certified Consultant status, candidates must attend Siebel Universitys three-weekSiebel Core Consultant Course and pass a Siebel Consultant Core Exam (version 7 or 7.7).

Business Analyst

Siebel Certified Business AnalystDrawing from comprehensive in-course labs and case study material derived from hundreds of SiebeleBusiness Applications implementations, a Siebel Certified Business Analyst is trained to effectivelyevaluate unique customer business requirements and map them to Siebel Business Processes.Candidates must attend Siebel Universitys Fundamentals for Business Analysts (Siebel 7.7) course andImplementing Business Processes: Guidelines and Case Study for Business Analysts course as well aspass the Siebel 7.7 Business Analyst Core Exam.


5/28

Page 5 of 28

AnalyticsBased on the job profiles of people working on Siebel technologies, Siebel Analytics program offers three

role-based certifications:

Siebel Certified Server ArchitectThis Siebel Certified Server Architect certification is intended for individuals on the implementation team(usually the Server Architect) whose major role is to define and model the data used for analyticsprocessing. Candidates must attend Analytics: Application Developer (Siebel 7.7) and pass the Siebel 7.7Analytics Server Architect Core Exam.

Siebel Certified Data Warehouse DeveloperThis certification is designed for those on the implementation team who are responsible for extracting,transforming, and loading data from Siebel applications and other data sources into the SiebelRelationship Management Warehouse. Candidates must attend Analytics: Data Warehouse Developer

(Siebel 7.7) and pass the Siebel 7.7 Analytics Data Warehouse Developer Core Exam

Siebel Certified Application DeveloperThe Application Developer certification is designed for those candidates who create, modify, andadminister Analytics Intelligence Dashboards for both standalone and integrated Siebel Analyticsapplications. Candidates must attend Analytics: Application Developer for Analytical Applications (Siebel7.7) and pass the Siebel 7.7 Analytics Application Developer Core Exam.

Integration

Siebel Certified Integration Consultant

The Siebel Certified Integration Consultant certification is designed for those candidates who havesufficient knowledge to integrate Siebel applications with a variety of other applications and to understandhow different technologies can be used in different integration topologies. Candidates must attend SiebelUniversity's Integrating Siebel Applications and pass the Siebel 7.7 Integration Consultant Core Exam.

Customer CertificationEach certification is eligible for a Customer Certification. A Siebel Customer Certified Professionalpossesses the same core understanding of Siebel business applications and implementationmethodologies as a Siebel Core Certified Professional, but also has received a formal customerendorsement. To qualify for Siebel Customer Certified Consultant status, the candidate must hold acurrent Siebel Certification and have at least six months of project experience with Siebel businessapplications.


6/28

Page 6 of 28

Registering for an Exam

All Siebel Certification exams are administered through the Pearson VUE testing center network. ThePearson VUE Company has over 3,400 testing centers in over 130 countries.Once you have completed your training and are ready to take a certification exam, you can register forthe exam over the Web at www.pearsonvue.com. You will be required to establish a profile with PearsonVUE. You should provide your business email address as part of your profile. Doing so will expediteverification of your training as Siebel University requires the use of your business email address whenregistering for training.

The Siebel Certification team will use your contact information to contact you only if there is an issue withyour certification and to keep you informed about Siebel Certification changes and opportunities. We willnot provide your contact information to anyone outside of the Siebel Certification team.

What to Expect During the Exam

Certification Exam RegulationsWhen you arrive for a Siebel Certification Exam, you will check in with the testing center staff, and beshown to a workstation to complete the exam. You will be provided a pencil and blank paper for your useduring the exam. You cannot bring anything with you to the workstation. All phones, pagers, PDAs,purses, handbags, briefcases, paper, writing instruments, and other personal items must be left in yourvehicle or secured by the testing center staff away from your workstation. You will not be permitted totake anything away from your workstation either. The pencil and paper provided must be left behind whenyou leave the test center.

Type of ExamAll Siebel Certification exams are computer-based. You will be expected to use acomputer to complete the exam.

Types of Exam QuestionsSiebel certification exams employ two basicitem types with some variation. This sectionintroduces each type of item and variations.Upon reviewing this section you will be

familiar with the way items are deliveredduring the exam.

Single-Choice ItemA single-choice item requires a single selection for an answer. A visual cue that an item is a single-choiceis the round radio button for answer selection.
http://www.pearsonvue.com/http://www.pearsonvue.com/


7/28

Page 7 of 28

Multiple-Choice ItemA multiple-choice item requires more than one

selection for an answer. A visual cue that an itemis a multiple choice is the square check boxes foranswer selection. You answer multiple-choiceitems by either clicking the appropriate number ofcheck boxes with your mouse or pressing theletters on your keyboard associated with yourselections. Clicking Next will save your answer andmove you to the next question. The number ofselections you should make is shown both in thequestion and in the lower-left corner of the testscreen. You can return to the question and changeyour answer as often as you like prior to endingyour exam.

Questions with ExhibitsSome items require you to examine an exhibit in order to answer the question. Exhibits can be graphical,text, or a combination of text and graphics. Items may have one or more exhibits that you should reviewbefore answering the question.

Graphic Included in QuestionSome items may include a graphic on thescreen with the question. This image will usuallybe between the question and the answer options.You may need to scroll down to see everything

on the screen.

ExhibitsExhibits that do not fit well on the same screenas the question will be displayed in a separatewindow. If an item includes one or more of theseexhibits, you will see an instruction to click theExhibit button included on the screen before thequestion.

The Exhibit button is located at the bottom of the screen. Clicking the Exhibit button opens a new windowover the top of the question screen. This new window contains the exhibits necessary to answer thecurrent question.


8/28


9/28

Page 9 of 28

Item ReviewOn any question screen you are given

the option of selecting the question forreview. Questions marked for revieware flagged and redisplayed duringthe review period at the end of theexam.To select an item for later review, clickthe Select for Review checkbox in theupper-left corner of the screen.

Upon coming to the end of the exam,the Item Review screen appearsproviding you the opportunity to return

to those items you have previouslyselected as well as any other item youselect on this screen. Items that youskipped are highlighted so you canselect and review the skipped itemsas well.


10/28

Page 10 of 28

CommentsIn addition to the time allowed for

completing the exam, you are given 15minutes for submitting comments aboutany of the items. Comments are oand do not affect your exam score. Yofeedback on the items helps the examdevelopment team improve the qualityof future exams.

ptionalur

You select items for comment the muchthe same way you select items forreview. Click the Select for Commentcheckbox.

After completing the item review, theComment Review screen appearsproviding you the opportunity to returnto those items you have previouslyselected as well as any other item youselect on this screen. Items that youskipped are highlighted so you canselect and review the skipped items aswell. To comment on the selected items,click the Review Selected button.


11/28

Page 11 of 28

Analytics Certification Prerequisites

Every Siebel certification track requires both the successful completion of training and passing a SiebelCertification exam. By requiring both training and an exam, the Siebel Certification program ensures thatall Siebel-Certified professionals possess the required amount of knowledge, skill, and experience.

Only training delivered by Siebel or a Siebel Training Partner (for employees of Partners in the Partnertrainer Program only) will satisfy the training prerequisite.

Siebel 7.7 Certified Data Warehouse Developer Certification Path

Siebel 7.7 Certified Server Architect Certification Path


12/28


13/28

Page 13 of 28

Exam Time and Passing RequirementsEach exam has a specific time limit and passing score. The time allowed for the exam is determined

based on the size and difficulty of the exam. Siebel Systems does allow a 30-minute time extension for allEnglish exams delivered in non-English speaking countries to candidates that request it. Exam times mayNOT be extended in the following countries: Australia, Bermuda, Canada, New Zealand, South Africa,United Kingdom, and United States.

Certification Exam Number ofItems

Passing Score Time Allowed

Siebel 7.7 AnalyticsServer Architect CoreExam

50 75% 60 Minutes

Siebel 7.7 Analytics DataWarehouse DeveloperCore Exam

40 75% 60 Minutes

Siebel 7.7 AnalyticsApplication DeveloperCore Exam

40 75% 60 Minutes

Preparing for Your Exam

Training MaterialsThe training materials you received during your classes are the most important preparation tools youhave. The certification exams come directly from the training, and there will not be anything on a Siebelexam that was not included in your training.

Exam ObjectivesCarefully review the exam objectives provided in this document. They can help you focus your study onthe most appropriate knowledge and skills for the certification exam.

Practice ExamCheck the Siebel University Web site for the availability of a practice exam for the certification you arepursuing. Practice exams are computer-based sample exams that contain questions of the same level ofdifficulty and validity as the actual exam. The items for the practice exam are developed in conjunctionwith the actual exam items to ensure their validity and reliability.


14/28

Page 14 of 28

Exam Objectives

Siebel 7.7 Analytics Data Warehouse Developer Core ExamThe Siebel 7.7 Data Warehouse Developer Exam includes the topics listed below. The approximatepercentage of the exam that is dedicated to each topic is indicated. These topics are drawn from theAnalytics: Data Warehouse Developer (Siebel 7.7) course. The questions on the exam test knowledgeand skills gained by completing and studying the course materials.

Topic % of Exam1 Overview, Architecture, and Installation 25%2 Understanding the Siebel Relationship

Management Warehouse ETL Process 27%3 Populating the Siebel Relationship

Management Warehouse 20%4 Customizing the Siebel Relationship

Management Warehouse 25%5 Managing Siebel Relationship

Management Warehouse Performance 3%

Exam ObjectivesThe Siebel 7.7 Data Warehouse Developer Exam is based on the following objectives. These objectivesrepresent the knowledge and skills gained from the Analytics: Data Warehouse Developer (Siebel 7.7)course.


15/28

Page 15 of 28

Note to candidates who completed Analytics: Data Warehouse Developer (7.5/7.0)Since this exam is based on the 7.7 training, Siebel University has created a white paper to bridge the

knowledge gap between the 7.5 training and the 7.7 training for those who would like to take thecertification exam and become Siebel Certified Data Warehouse Developers.

The Analytics: Data Warehouse Developer Certification Delta 7.5-7.7 white paperis available on theSiebel University Website in the Certification section. This includes a data sheet with valuable informationabout Analytics Certification.http://siebeluniversity.siebel.com/static/certification/10PO2_ACDW_07700.pdf

Section 1 Overview, Architecture, and InstallationThe following table lists the objectives covered by the Siebel 7.7 Data Warehouse Developer Exam. Thefirst row of the table indicates the course on which objectives are based.

Analytics: Data Warehouse Developer 7.7

Module Objective

Siebel Analytics Overview Identify the Siebel Analytics and Siebel Relationship Management Warehouseproducts and components used to support business intelligence requirements.

Siebel AnalyticsArchitecture

Describe the components supporting the Siebel Relationship ManagementWarehouse and the functions performed by each core component.

Siebel RelationshipManagement WarehouseContent

Distinguish the overall schema and the function of the different Siebel RelationshipManagement Warehouse (SRMW) tables.

Installing SiebelRelationship ManagementWarehouse Components

Summarize the process for installing Siebel Relationship Management WarehouseComponents.
http://siebeluniversity.siebel.com/static/certification/10PO2_ACDW_07700.pdfhttp://siebeluniversity.siebel.com/static/certification/10PO2_ACDW_07700.pdf


16/28

Page 16 of 28

Section 2 Understanding the Siebel Relationship Management Warehouse ETL ProcessThe following table lists the objectives covered by the Siebel 7.7 Data Warehouse Developer Exam. The

first row of the table indicates the course on which objectives are based.


Module Objective

Understanding the ETLProcess

Identify the tables and steps used to support the Siebel Relationship ManagementWarehouse ETL process.

Working With InformaticaDesigner

Identify the Informatica repository objects used to configure the Siebel RelationshipManagement Warehouse.

Exploring Siebel SDE andSIL Mappings

Describe the difference between Source Dependent Extract and Source IndependentLoad mappings.

Identify major transformations and their mechanics in Source Dependent Extract and

Source Independent Load mappings.Building Siebel SDE andSIL Mappings

Explain how to build Siebel SDE and SIL mappings to populate the SiebelRelationship Management Warehouse.

Working with InformaticaWorkflow Manager

Summarize functions of Informatica Workflow Manager and Informatica WorkflowMonitor and how these are used to test and troubleshoot Informatica workflows thatextract, transform, and load data.

Section 3 Populating the Siebel Relationship Management WarehouseThe tables below list the objectives covered by the Siebel 7.7 Data Warehouse Developer Exam. The firstrow of each table indicates the course that contains the modules on which objectives are based.


Module Objective

Working with DataWarehouse ApplicationConsole

Describe DAC objects, how they relate to each other, and their roles in SRMW ETL.

Populating the SiebelRelationship ManagementWarehouse

Summarize the loading of the Siebel Relationship Management Warehouse,including:

Checking the data integrity of the Siebel transactional database.

Identifying and correcting any reported exceptions.

Executing and monitoring the load process.

Troubleshooting the load process if necessary.

Configuring the SiebelRelationship ManagementWarehouse

Identify the performance benefits of ETL configuration.

Describe the types of ETL configuration.


17/28

Page 17 of 28

Section 4 Customizing the Siebel Relationship Management WarehouseThe tables below list the objectives covered by the Siebel 7.7 Data Warehouse Developer Exam. The first

row of each table indicates the course on which objectives are based.


Module Objective

Customizing the SiebelRelationship ManagementWarehouse

Identify customization types and scenarios associated with the Siebel RelationshipManagement Warehouse.

Describe SRMW extension tables and columns.

Recognize SRMW customization leading practices.

Identify custom mapping templates and describe their use in the SRMWcustomization process.

Identifying Siebel

Transactional Data forAnalysis

Identify tables and columns you will use to extract data from the Siebel transactional

database for analysis in the Siebel Relationship Management Warehouse.

Identifying SRMWExtension Tables andColumns

Identify a suitable extension table and column in the Siebel RelationshipManagement Warehouse to store data from the Siebel transactional database.

Recognize the mappings used to populate the extension table and its correspondingstaging extension table.

Identify the correct Siebel transactional database source table used to populate theextension table.

Customizing the SRMWUsing Siebel Data

Identify the steps for a Type I customization to customize the SRMW for Siebeltransactional data.

Customizing the SRMWUsing Non-Siebel Data

Identify the steps for a Type III customization to customize the SRMW for non-Siebeltransactional data.

Section 5 Managing Siebel Relationship Management Warehouse PerformanceThe following table lists the objectives covered by the Siebel 7.7 Data Warehouse Developer Exam. Thefirst row of the table indicates the course on which objectives are based.


Module Objective

Managing SRMWPerformance

Identify common performance bottlenecks.

Describe strategies for increasing ETL and query performance.

Configure the Informatica and Database Servers to optimize ETL and queryperformance.


18/28

Page 18 of 28

Siebel 7.7 Analytics Server Architect ExamThe Siebel 7.7 Server Architect Exam includes the topics listed below. The approximate percentage ofthe exam that is dedicated to each topic is indicated. These topics are drawn from the Analytics:Application Developer (Siebel 7.7) course. The questions on the exam test knowledge and skills gainedby completing and studying the course materials.

Topic % of Exam1 Overview and Architecture 16%2 Implementation Methodology & Leading Practices 8%3 Repository Basics 36%4 Advanced Repository Techniques 30%5 Repository Administration 10%

Exam Objectives

The Siebel 7.7 Server Architect Exam is based on the following objectives. These objectives representthe knowledge and skills gained from the Analytics: Application Developer (Siebel 7.7) course.

Note to candidates who completed Analytics: Server Architect (7.5/7.0)Since this exam is based on the 7.7 training, Siebel University has created a white paper to bridge theknowledge gap between the 7.5 training and the 7.7 training for those who would like to take thecertification exam and become Siebel Certified Server Architects.

The Analytics: Server Architect Certification Delta 7.5-7.7 white paper is available on the Siebel UniversityWebsite in the Certification section. This includes a data sheet with valuable information about AnalyticsCertification.http://siebeluniversity.siebel.com/static/certification/10PO2_ACSA_07700.pdf
http://siebeluniversity.siebel.com/static/certification/10PO2_ACSA_07700.pdfhttp://siebeluniversity.siebel.com/static/certification/10PO2_ACSA_07700.pdfhttp://siebeluniversity.siebel.com/static/certification/10PO2_ACSA_07700.pdfhttp://siebeluniversity.siebel.com/static/certification/10PO2_ACSA_07700.pdf


19/28

Page 19 of 28

Section 1 Overview and ArchitectureThe following table lists the objectives covered by the Siebel 7.7 Server Architect Exam. The first row of

the table indicates the course on which objectives are based.

Analytics: Server Architect 7.7

Module Objective

Siebel Analytics Overview Describe business analytics and business intelligence

Identify the analytics business challenge and the solution provided by SiebelAnalytics products

Describe data warehousing

Describe data modeling

Describe the Siebel Analytics products and components used to support businessintelligence requirements

Exploring Siebel AnalyticsUser Interfaces

Classify how Siebel Answers constructs, modifies, and saves analytics requests

Recognize the Siebel Analytics Intelligence Dashboard


Identify the major components that make up the Siebel Analytics architecture

Describe the role of each component in the architecture

Describe the relationships among the components

Siebel AnalyticsApplications Overview

Describe prebuilt Siebel Analytics Applications

Describe the role of the prebuilt Siebel Analytics Repository

Describe role-based analytics

Section 2 Implementation Methodology and Leading PracticesThe following table lists the objectives covered by the Siebel 7.7 Server Architect Exam. The first row ofthe table indicates the course on which objectives are based.


Module Objective

ImplementationMethodology

Describe and apply a recommended approach for implementing standalone SiebelAnalytics

Modeling Leading Practices Describe leading practices for modeling Siebel Analytics


20/28

Page 20 of 28

Section 3 Repository BasicsThe tables below list the objectives covered by the Siebel 7.7 Server Architect Exam. The first row of

each table indicates the course that contains the modules on which objectives are based.


Module Objective

Repository Basics Identify and describe the three layers of a Siebel Analytics Repository and how theyrelate to one another

Identify the properties of repository objects

Building the Physical Layerof a Repository

Identify the objects in the Physical layer of a repository

Classify a System Data Source Name (DSN) for a data source

Building the BusinessModel Layer of a Repository

Identify the objects of the Business Model and Mapping (BMM) layer of a repository

Identify simple measures

Building the PresentationLayer of a Repository

Identify the objects of the Presentation layer of a repository

Identify the properties of the Presentation layer objects

Summarize the Presentation layer of a repository

Testing and Validating aRepository

Describe techniques for testing a repository

Execute steps to validate and test a repository

Adding Multiple Sources toa Dimension

Describe normalized and denormalized table structures in database designs

Adding Calculations to aFact

Explain a calculation measure and its use in a business model

Creating Dimensional

Hierarchies and Level-Based Measures

Identify a dimensional hierarchy

Describe level-based measures

Describe a rank measure

Exploring the PrebuiltRepository

Distinguish the relationship between the repository and prebuilt Siebel AnalyticsApplications

Identify prebuilt data sources, stars, and tables

Identify prebuilt dimensions, aggregates, and SCDs (Slowly Changing Dimensions)


21/28

Page 21 of 28

Section 4 Advanced Repository TechniquesThe tables below list the objectives covered by the Siebel 7.7 Server Architect Exam. The first row of

each table indicates the course on which objectives are based.


Module Objective

Using Aggregates Describe aggregate tables

Explain how model aggregate tables speed processing

Using Partitions orFragments

Identify reasons for segmenting data

Describe techniques to model partitions

Summarize a value-based partition

Using Repository Variables Describe session variables

Describe repository variablesDescribe initialization blocks

Identify a dynamic repository variable

Modeling Time Series Data Describe the use of time comparisons for business analysis

Modeling Slowly ChangingDimensions

Describe techniques to address slowly changing dimensions

Modeling Extension Tables Describe the purpose of extension tables


22/28

Page 22 of 28

Section 5 Repository AdministrationThe following table lists the objectives covered by the Siebel 7.7 Server Architect Exam. The first row of

the table indicates the course on which objectives are based.


Module Objective

Analytics Security Define authentication and authorization

Describe the different levels at which security is enforced

Determine security using Security Manager

Summarize query governing controls

Cache Management Manage cache files


23/28


24/28

Page 24 of 28

Section 1 OverviewThe following table lists the objectives covered by the Siebel 7.7 Analytics: Application Developer Exam.

The first row of the table indicates the course on which objectives are based.

Analytics: Application Developer 7.7

Module Objective

Siebel Analytics Overview Define and describe business analytics and business intelligence

Identify the analytics business challenge and the solution provided by SiebelAnalytics products

Define and describe data warehousing

Define and describe data modeling

Identify and describe the Siebel Analytics products and components used to supportbusiness intelligence requirements

Exploring Siebel AnalyticsUser Interfaces

Use Siebel Answers to construct, modify, and save analytics requests

Navigate a Siebel Analytics Intelligence Dashboard


Identify the major components that make up the Siebel Analytics architecture

Identify the role of each component of the architecture

Describe the relationships among the components

Analytics Repository Basics Identify and describe the three layers of a Siebel Analytics Repository and how theyrelate to one another

Identify and describe how information in the presentation layer of a repository isdisplayed in Siebel Answers

Siebel AnalyticsApplications Overview

Describe prebuilt Siebel Analytics architecture

Describe the role of the prebuilt Siebel Analytics Repository

Describe role-based analytics


25/28

Page 25 of 28

Section 2 ConfigurationThe following table lists the objectives covered by the Siebel 7.7 Application Developer Exam. The first

row of the table indicates the course on which objectives are based.


Module Objective

Working with SiebelAnswers

Use Siebel Answers to build analytics requests

Add filters to analytics requests

Views and Charts inRequests

Add additional views of the data returned by the request

Create and edit charts

Creating IntelligenceDashboards

Construct an Intelligence Dashboard

Use Intelligence Dashboard UI objects to create an Intelligence Dashboard

Configuring IntelligenceDashboards

Describe the difference between Included and Embedded content

Identify scenarios where embedded content is not appropriate

Construct Intelligence Dashboards with both included and embedded content

Integrating IntelligenceDashboards into SiebelApplications

Add analytics content to Siebel eBusiness applications using Siebel Tools and thesymbolic URL infrastructure

Customizing the AnalyticsWeb User Interface

Identify and explore cascading style sheets used by Siebel Analytics

Modify Dashboard UI styles using cascading style sheets

Modify non-Dashboard UI components using XML message files

Identify the available SOAP services

Configuring Guided

Navigation Links

Provide context and intelligent links to logical next links within Intelligence

Dashboards

Identify different types of guided analytics

Construct guided analytics functionality for an analytics request

Section 3 AdministrationThe tables below list the objectives covered by the Siebel 7.7 Application Developer Exam. The first rowof each table indicates the course that contains the modules on which objectives are based.


Module Objective

Administering SiebelAnalytics Applications

Use the Catalog Manager to maintain the Analytics Web Catalog

Maintain Siebel Analytics security


26/28

Page 26 of 28

Section 4 DeliversThe tables below list the objectives covered by the Siebel 7.7 Application Developer Exam. The first row

of each table indicates the course on which objectives are based.


Module Objective

Using Siebel Delivers Configure delivery devices

Add delivery profiles

Build Analytics alerts

Create iBots

Configure the Analytics Scheduler

Section 5 Design Principles and Best PracticesThe following table lists the objectives covered by the Siebel 7.7 Application Developer Exam. The firstrow of the table indicates the course on which objectives are based.


Module Objective

Design Principles and BestPractices

Identify recommended design principles and best practices related to thepresentation of information in Intelligence Dashboards


27/28

Page 27 of 28

What to Expect After the ExamAfter you have completed your exam, you will receive a score report. This score report will tell you exactly

how you scored on each section and your overall score for the exam. A score report with a passing scoreDOES NOT indicate that you are certified.

The testing center will send your exam results to Siebel. All results are processed once a week. Duringprocessing your training is verified and your exam score validated. If you have satisfactorily completedtraining and received a passing score on the exam, you should receive a certification information packageby email within a week of your exam date. Your certificate should arrive within 30 days of your exam date.

You will receive a Siebel Certified Professional Program Candidate Agreement as part of your certificationinformation package. Please review this agreement, sign and return per the instructions in the package.

Certification Support

LogoSiebel Certified Professionals receive the right to use the Siebel Certified Professional Logo on theirbusiness cards. There are strict guidelines around how the logo should be used. It is important that SiebelCertified Professionals adhere to the logo guidelines because the strength and effectiveness of the logosare derived through their appropriate and consistent use. Any deviation for the guidelines is strictlyprohibited and cause for revocation of the logo license and possible termination of the certification statuswith Siebel Systems.

Logos are to be used for business cards only and may not be placed on a Web site, resume, letterhead,or any other online or printed document.

A copy of the complete guidelines for logo use can be found on the Siebel University Web Site(http://siebeluniversity.siebel.com).

Customer ServiceAny questions about the Siebel Certification program, exams, logo usage, address changes, orcertification verification can be through a Web form on the Siebel University Web site. Access this Webform by going to http://siebeluniversity.siebel.comand clicking the Help link under Quick Picks, and thenselecting the Siebel University Technical Support link. All requests submitted with the Area field set toSiebel Certification go directly to the Siebel Certification team for resolution.

Address ChangesIt is important that you keep the Siebel certification team informed of your current contact information.

Critical announcements pertaining to Siebel certification are periodically sent to Siebel CertifiedProfessionals. To ensure that you receive announcements about certification changes, new certifications,retiring exams, and other important information related to certification, you need to keep the SiebelCertification updated on your current employer, mailing address and email address.

If any of your contact information changes, simply use the Web form described above to submit updatedcontact information so your record can be changed in the database.
http://siebeluniversity.siebel.com/http://siebeluniversity.siebel.com/


28/28

Page 28 of 28

Web siteYou should make a point to visit the Siebel University Web site regularly for announcements about newtraining opportunities and certification news. The Siebel University Web site is located athttp://siebeluniversity.siebel.com.

Analytics Cert Guide

Documents