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White paper Hybrid SON RoI in realistic deployments of mixed 3G/4G networks February 2012 Mark H Mortensen (Principal Analyst, Analysys Mason) Gerry Foster (Director of Technology Engineering, AIRCOM International) Ref: RX952
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  • White paper

    Hybrid SON RoI in realistic

    deployments of mixed 3G/4G

    networks

    February 2012

    Mark H Mortensen (Principal Analyst, Analysys Mason)

    Gerry Foster (Director of Technology Engineering,

    AIRCOM International)

    Ref: RX952

    .

  • Ref: RX952 .

    Contents

    1 Executive summary 1

    2 Recommendations 2

    3 The promise of SON 3

    4 SON has become both a 4G and 3G story 4

    5 SON architectures 5

    6 Quantification of SON benefits 7

    6.1 Benefits from distributed algorithms 7

    6.2 Benefits from higher-order control algorithms 7

    6.3 Costs of SON software and network equipment and implementation 8

    7 Return on investment under slow and fast roll-out scenarios

    in hybrid SON architecture 9

    7.1 Slow-roll UMTS and LTE data evolution scenario 9

    7.2 Fast-roll LTE scenario 12

    7.3 Cost and scope input assumptions 12

    7.4 Benefits and capabilities not included in either scenario 12

    8 Conclusions from the two RoI models 13

    9 Implications for network planning systems 14

    Annex: About the authors

  • Hybrid SON RoI in realistic deployments of mixed 3G/4G networks

    Ref: RX952 .

    Copyright 2012. Analysys Mason Limited and AIRCOM International (the authors)

    have co-written the information contained herein. The ownership, use and disclosure of this

    information are subject to the Commercial Terms contained in the contract between

    Analysys Mason Limited and AIRCOM International. AIRCOM International has the right

    to publish the information, and Analysys Mason Limited additionally maintains the rights to

    the information and material for its own use.

    The opinions expressed are those of the stated authors only. The authors recognise that

    many terms appearing in this document are proprietary; all such trademarks are

    acknowledged and every effort has been made to indicate them by the normal UK

    publishing practice of capitalisation. However, the presence of a term, in whatever form,

    does not affect its legality as a trademark.

    The authors maintain that all reasonable care and skill have been used in the compilation of

    this publication. However, the authors shall not be under any liability for loss or damage

    (including consequential loss) whatsoever or howsoever arising as a result of the use of this

    publication.

  • Hybrid SON RoI in realistic deployments of mixed 3G/4G networks | 1

    Ref: RX952 .

    1 Executive summary

    Operators are beginning their 4G LTE deployments. As the investments needed are large,

    operators have therefore become much more tactical in their LTE deployments, often upgrading to

    UMTS technologies such as HSPA and HSPA+ to provide additional data capacity. The costs

    associated with LTE deployments are driving an increasing number of operators towards

    infrastructure sharing, such as physical towers, or even more intimate sharing arrangements.

    Self-organising networks (SON) features, which allow for the automation of several tasks in

    mobile networks, are being standardised by 3GPP with a goal of reducing LTE opex costs by 60%

    while optimising network operation, equipment use and user experience. All leading equipment

    vendors are proceeding with their plans to provide SON functions in their LTE offerings, and now

    also their 3G UMTS equipment, while leading network planning and optimisation vendors are

    creating their own products for adding SON features onto mobile networks.

    This white paper discusses a model of the likely benefits that can be realised in a realistic network.

    In the base model, the operator introduces SON features (in a hybrid architecture) in both UMTS

    and LTE over a period of three years, while LTE is minimally deployed and UMTS capacity

    augmentation primarily meets the increasing data needs. The paper also outlines the additional

    benefits that can be gained through an aggressive LTE roll-out.

    The model finds that the total cost of network deployment and operations can be

    reduced by 25% or more through the deployment of a hybrid SON architecture,

    leading to an EBITDA 5% larger than if the SON features were not implemented.

  • Hybrid SON RoI in realistic deployments of mixed 3G/4G networks | 2

    Ref: RX952 .

    2 Recommendations

    Network operators should implement SON features in their 3G and 4G networks to decrease

    their opex and minimise their capex during data capacity enhancement projects. The benefits

    of SON to the dominating 3G portion of their networks can be several times larger than those

    for the LTE portion of their networks during the next few years. So while adding data capacity

    to their networks, they should convert the 3G portion of their network to SON operations,

    while deploying SON in all LTE additions and conversions. Network implementation of SON

    additionally improves and unifies network operation across UMTS and LTE, which also

    improves SingleRAN optimisation.

    Adoption of SON Energy Saving represents a large opex benefit opportunity, in terms of

    electrical power saving. Additionally, for the base stations included in the ES group, MTBF

    is improved as a result of RX952overall reduction in load per unit time. However, ES adoption

    requires that a number of functions be implemented, both in the network as well as in

    supporting external SON control systems, such as the ability for ES stimulated T0 re-

    planning.

    SON features should be implemented to provide both early deployment semi-manual open-

    loop operation for initial set-up, tuning and validation and control capabilities along with the

    ability to later switch to full automated control. A good hybrid SON system should:

    monitor distributed SON behaviour.

    perform sequences of actions automated by the network engineer.

    report on the status of previously implemented automatic recommendations.

    provide proposals for recommendations not yet automated for selective semi-manual

    control by the network engineer.

    As the system deployment is tuned semi-manually, the network engineer should, over time,

    activate further automation controls as repeated good recommendations are proved to be

    reliable.

    Communications service providers (CSPs) should determine the optimal LTE vs. HSPA and

    HSPA+ implementation paths. These should take into account the marketing needs, the

    spectrum available, congestion in the cell sites, and the increased benefits of SON for LTE.

    With the already large SON benefits for LTE being greater than when applied to 3G, the

    additional SON savings can also help CSPs pay for LTE upgrades.

  • Hybrid SON RoI in realistic deployments of mixed 3G/4G networks | 3

    Ref: RX952 .

    3 The promise of SON

    In 2007, mobile CSPs and vendors were starting to look at the long-term evolution of 3GPP, which

    has led to the current 4G LTE standards. All parties agreed that they wanted significantly more

    capacity for less cost overall, but also were adamant about two requirements:

    the system had to be cheaper per bit than UMTS to buy and implement

    the system had to cost significantly less to run.

    The second of these requirements gave rise to features for networks to self-organise and self-

    optimise. Thus, the Self-Organising Networks (SON) Work Item 3GPP Release 7 was born,

    which has now been propagated forward and extended through Releases 8 to 11. The goal was a

    nominal 60% reduction in LTE opex during deployment and ongoing operations.

    Figure 3.1: SON

    benefits during the four

    steps of the mobile

    network lifecycle

    [Source: Analysys

    Mason, 2012]

  • Hybrid SON RoI in realistic deployments of mixed 3G/4G networks | 4

    Ref: RX952 .

    4 SON has become both a 4G and 3G story

    Equipment manufacturers began back-porting SON features to 3G technology in earnest in 2010,

    as CSPs began to understand that to meet the rising demand for data, it could be more cost-

    effective for them to expand HSPA and HSPA+ high-speed data capacity on the existing 3G

    infrastructure in many locations. Installation of the latest technology, LTE, would be reserved for

    targeted locations where the greater spectral efficiency was required or where there were

    marketing imperatives to provide significantly more data capacity per unit area.1 In addition,

    applicable SON features are being added to the 3G UMTS equipment.2

    CSPs are actively engaged in these data upgrades, as shown in the table below from

    Analysys Masons Wireless Networks Tracker:3

    Technology

    upgrade

    Planned In deployment or

    operational

    Figure 4.1: CSP projects

    planned vs. in

    deployment or already

    operational, worldwide

    [Source: Analysys

    Mason, 2012]

    LTE 149 49

    HSPA+ 31 79

    HSPA 7 169

    1 See Karapandi, H. and Norman, T., Operator strategies for network evolution: the road to LTE, Analysys Mason

    (Cambridge, 2009) and Norman, T., Will HSPA+ upgrades be critical as operators develop network capacity?, Analysys Mason (Cambridge, 2010).

    2 In particular, ANR and scrambling code planning.

    3 See Wireless Networks Tracker, 21 September 2011, Analysys Mason (Cambridge, 2011).

  • Hybrid SON RoI in realistic deployments of mixed 3G/4G networks | 5

    Ref: RX952 .

    5 SON architectures

    The SON standards were defined with three architectural options for their deployment:

    Distributed: where the SON algorithms are deployed in the base station/controller. All

    equipment manufacturers are implementing distributed algorithms for a subset of the SON

    features. Different equipment vendors offer different distributed algorithms but all recommend

    that as a minimum for LTE, automatic self-configuration (SC), physical cell identity (PCI) and

    automatic neighbour relation (ANR) optimisation are essential distributed algorithms for early

    deployment of LTE base stations and femto-cells.

    Centralised: where the SON algorithms are deployed above the network infrastructure in, for

    instance, a server connected to the northbound SON interfaces defined by 3GPP. IBM and

    other software vendors, as well as several equipment manufacturers, in particular NSN, have

    been advocating such systems.

    Hybrid: where the two other techniques are combined in a two-stage control architecture. A

    hybrid SON algorithm is located at the operations and maintenance centre (OMC) or a server

    sitting northbound of the OMC, as in the centralised case. It manages the distributed

    algorithms in synchronism with the centralised algorithms by monitoring and controlling them

    over a dedicated northbound (Itf-N) SON interface to the base stations via the OMC. Currently

    Itf-N interfaces are defined for several distributed algorithms such as ANR, PCI and energy

    savings (ES). The limiting factor for good hybrid solutions is the adoption and exposure of

    these interfaces they are well defined, but poorly supported, on much of the equipment

    currently available.

    Distributed algorithms typically run fast, as they are deployed close to the radio network, but

    influence fewer cells per algorithm, while the centralised algorithms must run slower but can

    oversee a much greater scope of cells at once and can, in some cases, manage a whole network.

    The hybrid approach has been gaining in popularity among CSPs. In a hybrid architecture, the

    manufacturer deploys distributed algorithms at the base stations and provides a set of open

    interfaces to allow the CSP to use a control algorithm that operates on a wider geographic area on

    a slower time scale. This control algorithm can also:

    Provide an open loop control structure whereby reconfiguration options are proposed by the

    hybrid SON system and approved (or modified) by engineering personnel. Such a control

    structure is important to provide until the automatic algorithms have proven themselves both

    in normal and adverse conditions although it is believed by the authors that some level of

    human control will always be required.

    Oversee networks from multiple vendors, gluing together the edges of the two networks and

    reconciling the probable two different distributed SON vendor optimisation algorithm sets.

  • Hybrid SON RoI in realistic deployments of mixed 3G/4G networks | 6

    Ref: RX952 .

    Provide an initial configuration for the distributed algorithms, since most of these algorithms

    do not work well until there is sufficient traffic to feed them to make good optimisation

    decisions. The control algorithm would inject plans for initial T0 configurations for ANR,

    for instance, and also recognise when a distributed algorithm is not doing what it should. The

    control algorithm would provide oversight to the distributed ANR and to intervene as required

    to provide resets and configuration adjustments and, in extreme cases, a new T0 plan.

    Track and monitor live performance data from the distributed ANR/PCI algorithms and use

    this data to feed into the hybrid energy saving algorithm. This enables the ability to drive ANR

    and PCI plans not just for a T0 reset case, but according to demand during different times of

    day when the energy saving algorithm is seeking the best cells and PRB slots to turn off during

    periods of low load.

    As SON is evolving, in practice, operators and vendors alike offered many different perspectives

    on the mobile infrastructure market and associated merits of distributed and centralised algorithms.

    But most agree that a hybrid solution offers the most beneficial approach. In considering different

    roll-out scenarios, this white paper assumes a hybrid SON architecture.

  • Hybrid SON RoI in realistic deployments of mixed 3G/4G networks | 7

    Ref: RX952 .

    6 Quantification of SON benefits

    The benefits of a hybrid SON system can be divided roughly into those that come from the

    distributed algorithms, embedded deeply in the network equipment, and those that come from the

    higher-level control algorithms.

    6.1 Benefits from distributed algorithms

    About two-thirds of the total SON benefits in LTE come from the distributed algorithms usually

    embedded in the equipment.

    Distributed ANRs

    Currently, about half of the network configuration changes in a modern mobile network involve

    changes to nearest neighbour cell relationship parameters. Automating these can significantly

    decrease the engineering and configuration labour.

    PCIs for LTE

    PCIs uniquely identify a cell. SON functions can automatically assign the identifiers and

    determine neighbour associations between a newly added cell and existing cells.

    ANR and scrambling code planning for UMTS

    ANR for UMTS manages the UMTS neighbour relations and is usually associated with a

    complementary primary scrambling code planning algorithm. These algorithms are automatic

    versions of what a planning tool does for an initial roll-out plan or T0 plan. These native

    distributed algorithms can be combined in a hybrid set-up with an oversight algorithm to provide a

    cooperative capability to reset the distributed ANR algorithm per cell. This would be required

    when the ANR distributed algorithms have moved out of normal operational bounds. The error

    message would be sent over the Itf-N interface to the oversight algorithm which would take

    control.

    6.2 Benefits from higher-order control algorithms

    About one-third of the SON benefits in LTE comes from the higher-order control algorithms in the

    hybrid architecture. These benefits come from a combination of increases in staff productivity,

    decreases in visits to the cell sites, and a revenue contribution from decreased churn due to better

    quality of service.

  • Hybrid SON RoI in realistic deployments of mixed 3G/4G networks | 8

    Ref: RX952 .

    Coverage and capacity optimisation

    Coverage and capacity optimisation aims to maximize system capacity and ensure there is an

    optimum overlapping area between adjacent cells. Parameter settings are optimised by

    cooperatively adjusting antenna settings (manually or, in the case of SON, automatically under

    software control such as Remote electrical tilt RET, or Remote azimuth steering RAS) and

    pilot(UTRAN)/reference(EUTRAN) power among the related cells. After initial deployment, these

    and other coverage and capacity optimisation algorithm techniques should obviate the need for one

    to two site revisits per year, for a notable fraction of the population of deployed base stations.

    ANR oversight

    Early deployments have demonstrated that there will be some cases where automated cell planning

    (ACP), ANR and PCI will not always work perfectly. This is true for HSPA+ upgrades as well as

    LTE secondary passes will most likely be required. To address these secondary passes at cells

    and their neighbours, oversight by an ANR planning control algorithm is seen as essential to check

    where the (fast and small scope) distributed algorithms are not able to operate perfectly due to

    their limited network visibility. In this analysis, we assume such an oversight algorithm that can

    monitor and control those cells where distributed algorithms are not working ideally. It would

    supplement information from the cells with performance information from the equipment and

    external sources, combining these inputs to provide further cost savings. The savings would come

    from the reduction of secondary site visits after initial minimal installation set-up deployments and

    also saving software adjustments to the basic ANR/ACP distributed algorithms.

    Macro energy savings

    During periods of low utilisation, shutting off individual cells and filling in coverage with nearby

    reconfigured cells can reduce power consumption by as much as 25%, with an overall effect of

    about 2% reduction in energy consumption for the network. With the cost of energy rising, and

    already constituting 4% (developed markets) to 8% (emerging markets) of the annual opex costs,4

    the monetary savings can be significant.

    6.3 Costs of SON software and network equipment and implementation

    Implementing SON on existing 3G system for 10 000 cells is assumed to require software totalling

    about EUR1.3 million with an additional EUR1500 for each further 10 000 cell addition. Normal

    UMTS and LTE coverage and implementation costs were assumed, as used in current engineering

    models for network planning.

    4 See Norman, Terry and Viola, Catherine, Transform the economics of your wireless business with infrastructure

    sharing, Analysys Mason (Cambridge, 2010).

  • Hybrid SON RoI in realistic deployments of mixed 3G/4G networks | 9

    Ref: RX952 .

    7 Return on investment under slow and fast roll-out scenarios

    in hybrid SON architecture

    Two scenarios were considered, a slow roll where the required increase in data capacity comes

    primarily from expansion of the existing UMTS network and a fast roll in which LTE is

    vigorously deployed to meet the increase in data capacity.

    7.1 Slow-roll UMTS and LTE data evolution scenario

    The slow-roll scenario is for a three-year deployment programme that enhances data capacity by

    20% per annum mostly through UMTS upgrades with modest LTE deployments in about 20% of

    the cell sites (but providing much less than 20% of the available capacity). It also assumes a

    deployment of hybrid SON across the UMTS and LTE technologies.

    Network deployment costs are shown for a theoretical large US CSP and a number of other CSPs

    we have modelled of varying sizes and markets. Shown are the total costs to implement and

    support the network over the three-year study period, both without SON and with SON. In most

    cases, SON decreases the system implementation costs by about 25%, with the benefit to the

    UMTS portion of the network being two to four times greater than the LTE portion.

    Based on average modelling characteristics of mobile UMTS and LTE networks, the benefits of

    SON are substantial, as shown below.

    LTE SON benefits

    The net benefits of SON for the LTE fraction of the network come from a combination of energy

    savings, automated cell and network configuration, and from features providing human oversight

    and control over the automated system. The decrease in total network yearly capex and opex,

    comes from the areas shown in Figure 7.1.

  • Hybrid SON RoI in realistic deployments of mixed 3G/4G networks | 10

    Ref: RX952 .

    ANR/PCI Distributed

    56%

    Hybrid ANR Oversight

    18%

    CCO7%

    Energy Saving19%

    Figure 7.1: Relative

    benefits of SON for LTE

    networks [Source:

    Analysys Mason, 2012]

    UMTS SON benefits

    UMTS equipment is not as energy-efficient as new LTE equipment, so the benefit of energy

    savings is much greater proportionally, but there is little benefit from the ANR SON feature that is

    so valuable in the LTE-based networks. The net effect is that for UMTS equipment, SON features

    provide somewhat less benefit as for LTE.

    Note that the ANR/SC SON benefit for UMTS is projected to be low since most UMTS

    deployments have fairly robust and stable scrambling code plans.

    ANR/SC distributed

    1%

    Hybrid ANR oversight

    21%

    CCO35%

    Energy saving43%

    Figure 7.2: Relative

    benefits of SON for 3G

    UMTS networks

    [Source: Analysys

    Mason, 2012]

    Applying these benefits to a model of various CSP networks provides a good view into the

    potential for SON.

  • Hybrid SON RoI in realistic deployments of mixed 3G/4G networks | 11

    Ref: RX952 .

    0

    2000

    4000

    6000

    8000

    10000

    12000

    14000

    16000

    No SON With SON

    EU

    R m

    illio

    ns

    Network opex

    Network capex

    Figure 7.3: Benefits of

    SON on total three-year

    network opex and

    capex for a large US

    CSP in a slow-roll

    model [Source:

    Analysys Mason, 2012]

    0

    200

    400

    600

    800

    1000

    1200

    1400

    1600

    1800

    2000

    LargeEurope

    MediumEurope

    SmallEurope

    LargeAPAC

    MediumAPAC

    EU

    R M

    illio

    ns

    Additional capex and opex w/o SON

    Total capex and opex with SON

    Figure 7.4: Capex and

    opex three-year savings

    from deploying SON for

    several other model

    operators [Source:

    Analysys Mason, 2012]

    Comparing the costs with and without SON leads to the following conclusions in the slow-roll

    scenario:

    Without SON, total network costs (capex+opex) would be at 25% higher, or more, for

    most operators.

    For large operators in Europe, this figure can be as large as 50% as economies of scale

    dominate in dense subscriber regions.

    For a medium European operator this figure is lower because of decreased economies of scale.

  • Hybrid SON RoI in realistic deployments of mixed 3G/4G networks | 12

    Ref: RX952 .

    For large US operators, the figure is close to the average for all regions and sizes of operators

    as the areas of scope are very large, but the gains balance out since there are still localised

    dense areas of population, and hence increased workforce savings.

    Capex savings are about one-third of the opex savings in most markets, except in APAC where

    staff costs are lower, decreasing the opex savings to only about twice those of capex.

    Total EBITDA increase over a period of three years from implementing hybrid SON in a

    realistic network is about 15% of a years EBITDA, or a +5% EBITDA increase per annum,

    on average. However, as mentioned earlier, savings are typically greater for the larger

    operators.

    7.2 Fast-roll LTE scenario

    With the benefits of SON for LTE being a bit larger than for UMTS, we further modelled a fast-

    roll case with no UMTS upgrades. The analysis assumed a large US operator, rolling out LTE

    with and without hybrid SON to produce a 75% LTE overlay population coverage within three

    years with the additional data capacity provided exclusively by LTE (i.e. little expansion of UMTS

    data). The model shows that just deploying LTE to make up the data capacity shortfall provides a

    slightly better result than slow growing both UMTS and LTE data capacity.

    However, when applied to other operators adopting the same fast LTE-only growth policy, this

    scenario had far fewer benefits. This came from having a higher population density for the

    country, as compared to the USA.

    7.3 Cost and scope input assumptions

    This analysis has used available operator financial end-of-year reports from 2009 and 2010 that

    quote revenue and EBITDA, by business faction per country in order to assess costs and cost

    savings. The analysis has taken into account the available data sets in the public domain that detail

    numbers of base stations per operator for existing GSM and LTE base sites and cells of various

    size classes. The analysis uses AIRCOM Internationals consultancy and permanent staffing costs

    from its extensive outsourced engineering business. Lastly, the analysis uses site expansion and

    new deployment costs from previous Analysys Mason reports to assess LTE and UMTS costs.

    7.4 Benefits and capabilities not included in either scenario

    The SON savings presented in this whitepaper include a small component of revenue retention due

    to an increase in the quality of service provided by hybrid SON for the UMTS network. Additional

    potential CSP revenue from the higher data rates available from LTE is not included.

    Also, the further beneficial effects of SON for micro-, pico- and femto-cells have not been

    included in these scenarios.

  • Hybrid SON RoI in realistic deployments of mixed 3G/4G networks | 13

    Ref: RX952 .

    8 Conclusions from the two RoI models

    The analysis presented in this whitepaper estimates that adopting a minimum of three coordinated

    SON algorithms in a hybrid architecture for ACP, coverage and capacity and ES, in conjunction

    with additional network growth for data capacity over the next few years, yields a net benefit of

    about 5% EBITDA per annum.

    Demographics and cost of staff per region need to be assessed carefully to decide the best UMTS

    and LTE roll-out combinations per region, size of operator and ARPU per data user.

    Whilst this analysis clearly recommends ES as the obvious SON algorithm to adopt for best

    benefit, ES is not practical without implementing the other algorithms first.

  • Hybrid SON RoI in realistic deployments of mixed 3G/4G networks | 14

    Ref: RX952 .

    9 Implications for network planning systems

    The benefits of the hybrid SON model are 50% higher than those of the distributed model alone. In

    addition, the hybrid SON architecture is superior because of the open-loop possibilities, the ability

    to integrate with external performance systems, and the multivendor capabilities that can be

    implemented.

    The effect on the network planning systems market will be profound over the next five years. The

    market will move away from being merely toolsets and manually driven processes, to being more

    automated systems that incorporate performance, planning, policy and real-time control.

    eNodeB

    Neighbour

    Metro

    Region

    sec. min. hours days months

    Hybrid

    SON

    Network

    Planning

    Distributed

    SON

    Figure 9.1: Depiction of

    the primary areas of

    control for distributed

    and hybrid SON, and

    network planning

    [Source: Analysys

    Mason, 2012]

    Some vendors, such as Nokia-Siemens Networks, are planning on making available all of the

    distributed and multi-vendor hybrid SON capabilities itself. But it remains to be seen how that will

    play out since, traditionally, multi-vendor networks have been planned and operated using tools

    from independent software vendors (ISVs) that specialise in this area, not vendors that usually

    advantage their own equipment.

    Also, potentially, simulations will become more important as operators attempt to understand the

    effects of new policies on their network investments and capacity before deploying these policies.

    Of particular interest will be the cases where policy management techniques are employed to

    customize the service for individual customers or customer groups. These policies will interact

    with the general SON optimisation policies. Such coupled non-procedural systems are known to

    exhibit behaviour that is difficult to predict, requiring simulations before new policies are

    implemented or changes made, with monitoring and oversight controls afterwards.

  • Hybrid SON RoI in realistic deployments of mixed 3G/4G networks | A1

    Ref: RX952 .

    Annex: About the authors

    The RoI model presented here and much of the report on the model and its implications is the work of

    Gerry Foster, Director of Technology Engineering at AIRCOM International. Mark Mortensen,

    Principal Analyst at Analysys Mason, worked with AIRCOM International to validate and extend the

    model.

    Dr Mark H Mortensen (Principal Analyst) is the lead analyst for Analysys Masons Customer

    Care and Service Fulfilment research programmes. He is an expert in personalised multi-channel

    CRM, the interaction of BSS and OSS systems with complex networks, and provisioning of

    network and service layers. The first 20 years of Marks career were spent at Bell Laboratories,

    where he specialised in enterprise-wide systems architecture and strategy, leading teams that

    brought new software products to new markets and network technologies, and the interaction of

    software systems with the underlying network hardware.

    Mark was Chief Scientist of Management Systems at Bell Labs, has been president of his own

    OSS strategy consulting company, CMO at the inventory specialist Granite Systems and a

    network planning company, and VP of Product Strategy at Telcordia Technologies. He is also an

    adjunct professor at UMass Lowell in the Manning School of Business, specialising in strategic

    management of high technology companies. Mark holds an MPhil and a PhD in Physics from

    Yale University and has received two AT&T Architecture awards for innovative communications

    software solutions.

    Gerry Foster, Director of Technology Engineering, joined AIRCOM in January 2008 and has

    introduced several new network planning and optimisation product capabilities to the business. As

    Director of Technology Engineering, Gerry works closely with the CTO and product teams to

    bring new technology to AIRCOM products by leading the front-end requirements work.

    Gerry has 25 years of experience in the field of mobile communications, specialising in

    architectures and protocols. He spent the first five years of his career in RF/microwave component

    design, and then moved to the utilities industry for five years, designing communications systems

    to support technologies such as PMR data, SCADA and underwater systems. Since 1999, Gerry

    has been in the mobile communications industry working on GSM/GPRS evolution at Lucent,

    UMTS RNCs and Core network elements at Motorola/Huawei and now UMTS/LTE network

    tools & services evolution at AIRCOM.

    Gerry has led communications development, systems architecture and analysis teams and

    contributed to ETSI, 3GPP and IETF standards. Gerry has a degree in Communications

    Engineering, and has been a Chartered Engineer with the IEE/IET since 1989. He continues to

    author patents in a number of different communications fields.