WELCOME TO MY PRESENTATION Presented by: Md. Hasan Murad ID# 112011058 ULAB School of Business
COMPANY OVERVIEWM.M. ISPAHANI LIMITED
Type: Private
Industry: Conglomerate
Founded: 1820
Founder: Mirza Mohammed Ispahani
Headquarter: Chittagong, Bangladesh
Key People: Mirza Ali Behroz Ispahani (Chairman), Mirza
Salman Ispahani (Managing Director)
Businesses: Tea Garden, Tea Trade, Cotton and Textiles, Jute, Shipping, Real
Estate, Foods, Poultry, Information and Communication
Technology (ICT), Energy, Packaging, Hospitality and
Leisure, Agro, Trading
SIGNIFICANCE OF THE STUDY
To identify the brand awareness of Ispahani TEA in Hot Tea Stall.
To observe overall market scenario of Ispahani TEA in Hot Tea Stall.
To identify the influencing factors for increasing market shares of the competitors.
To know the level of perception of the Hot Tea Stall owners regarding Ispahani and the competitors.
To identify the switching pattern of Ispahani user to another brand.
METHODOLOGY
Sample Size: 150 Tea Stall Respondents.
Sources of Data:
Primary Data:
Casual and straight conversation with Tea Stall respondent.
Observation of Tea Stall environment.
Secondary Data:
Some data are collected from internet and company website.
Surveyed Area:
Sadarghat, Shahbag, Dhanmondi, Mohammadpur, Banani, Mohakhali, Uttara, Mirpur, Gabtoli, Khilgaon,
and Mogbazar.
Data Analysis:
Analyzed in Microsoft Excel.
PRODUCT LINE IN ISPAHANI TEA
Brand Name Served Area
Blender’s Choice All Districts
Five Star Bogra
Green Spot Chittagong, Rangpur, Bogra
Hot Tea Stall All Districts
Hotel Dust Bogra
Lion Dust Rangpur and Rajshahi Divisions
Lion Leaf Rangpur and Rajshahi Divisions
Mayur Rangpur, Rajshahi and Khulna
Mirzapore BL All Districts
Mirzapore BOP All Districts
Mirzapore BRD Dhaka
Mirzapore PD All Districts
Mirzapore TB All Districts
MTB Bag in Bag All Districts
Superior Tiger Rangpur, Rajshahi and Cox’s Bazaar
Tea Stall Special All Districts
Zareen All Districts
DISTRIBUTION CHANNEL
Ispahani/Ma
nufacturer
Tea Blend
and
Packaging
Factory
Division
Warehouse
22 Divisions
across the
country
Depot
501 Depots
across the
country
Retailer
DS/HTS/ST
N/GS/CS/H
ORECA
Consumer
Tea
Stall/House
hold
MAJOR FINDINGNS
▪ Dhaka city Tea Stalls are much aware about branded Tea.
▪ Tea Stalls found satisfied with their current using brand.
▪ They prefer most on quality of Tea than price.
▪ Ispahani found first choice of Tea Stall in purchasing.
▪ A significant number of Tea Stall has switched into another brand due to quality failure mainly.
▪ Although Ispahani has an intensive distribution network, Tea Stall claims Ispahani unavailability.
▪ Promotional offer like Cup-set, Cash Discount are expected higher by Tea Stalls to sell more cups of Tea.
RECOMMENDATIONS
For Company
▪ Cycle men found less active, remuneration should be revised.
▪ Need to maintain quality assurance.
▪ City end locality are not aware of brand TEA, need branding there.
▪ Reducing price is not a wise strategy, sales promotion is better.
▪ Need to run promotional campaign like giving Tea Stall Cup-set, Cash Discount etc.
For Sales People
▪ Tea Stall owner claims against Ispahani brand unavailability, sales people need to visit (Sell) market regularly.
▪ Need to build a good relationship with Tea Stall owners.
RECOMMENDATIONS (Contd.)
For Tea Stall Owner
▪ Long lasted liquor doesn’t mean the quality of Tea, use wisely.
▪ Giving feedback to Company for better product.
For Tea Lover
▪ Before drinking make sure that Tea is prepared through a hygienic way.
▪ Never drink loose and locally manufactured Tea.
▪ Exaggerated liquor, taste, smell are not the characteristics of a quality Tea.
▪ Branded Tea is suggested for keeping body healthy.