Analysis and Action Taken Report of Feedback from Stakeholders

Department of Collegiate Education

Government First Grade Women’s College B.H. Road, Tumakuru – 572102

Phone No. 0816 – 2256723; Email: [email protected] Website: http://gfgc.kar.nic.in/tumakuru-women/

Analysis and Action Taken Report of Feedback from Stakeholders

For the academic Year 2019-20

Internal Quality Assurance Cell

June 2020

mailto:[email protected]

http://gfgc.kar.nic.in/tumakuru-women/

Feedback Report-2019-20

IQAC, GFGWC, Tumakuru 2 | P a g e

Table of Content

Sl.

No. Content Page

1 Feedback on Curriculum/Infrastructure/Governance/IQAC By

Teachers 4

2 Feedback on Curriculum by Students 10

3 Feedback on Teachers by Students 13

4 Feedback by Employer on Alumni 43

5 Feedback on Academics/College administration/Infrastructure

by Alumni 44



Acknowledgement:

I wish to express my sincere gratitude to my principle Dr. T.R. Leelavathi, for

her support in all the way to work as IQAC coordinator and to prepare this

feedback analysis report.

I extend my sincere thanks to NAAC Coordinator, IT Coordinator, Placement

Cell officer, All HOD’s, Teaching and Non-teaching staffs of the college for their

cooperation and support in collecting these feedbacks from all the stakeholders.

Sreedhara R

Assistant Professor & IQAC Coordinator

Government First Grade Women’s College, Tumakuru



Introduction: The development of any organization, especially a college, we believe in a well-

functioning feedback system. It requires a thorough preparation to initiate,

launch and implement the feedback system. This college has been practicing a

feedback systems accommodating all the stakeholders including staff, students,

alumni and employers to help the individuals and organization as a whole to

improve the performance and effectiveness of the Institution.

The students are the most important stakeholders of Higher Education systems.

The interest and participation of students at all levels in both internal quality

assurance and external quality assurance have to play a central role. From the

current academic year, the college has started online feedback system with the

help and advice of State Quality Assurance Cell (SQAC), Department of Collegiate

Education, Bangalore, through Google forms.

We collected online feedback from our under graduate students in a 5 point scale

on Curriculum and teachers. Also we received feedback from our teachers,

alumni on Curriculum, Infrastructure, Governance and IQAC.

Feedback on Curriculum/Infrastructure/ Governance/IQAC by Teachers

Analysis: We received 30 feedback reports among 30 Permanent faculties of the college

during this academic year through Google forms, on different parameters viz,

curriculum, Infrastructure, Governance and IQAC. Teachers gave us a valuable

feedback in 12 different parameters. We received all these feedbacks through

google form. We consolidated and summarized feedbacks in table-1. On average

point in 12 different points. From Table 1 & 2 we can understand that, college

has lack in infrastructure, learning resources, library, sports, supporting

infrastructure like toilet, drinking water, parking facility etc. but college has good

in governance, Curriculum and IQAC.



Table - 1

Parameters Average Points

The Committee/BOS is taking care to ensure the relevance

of the course offering and updating from time to time 3.833

Aims, Objectives and outcomes of the course and syllabus

are well defined and clear to students and faculty members 3.966

Teaching of the subjects has encouraged the faculty

members to conduct research work 3.533

Student centered learning resources are available at college 2.6

Institution academic calendar of events is designed and

implemented in adherence to University calendar of events 3.866

The library staff, resource and reading room are effective

and accessible 2.366

The classrooms, labs and furniture facilities are adequate

and well maintained 2.5

Supporting infrastructure like Toilet, Drinking Water,

Canteen, Parking facilities are available 2.366

The teachers are encouraged to organize/participate in

workshops/ conferences/ community services/consultancy

services on qualitative themes

3.433

Sports infrastructure and Staff is effective and adequate 2.9

The administration is sincerely putting efforts and

accessible for the development of the institution 4

The IQAC is working well for promoting quality to achieve

excellence in higher education 3.9



0 0.5 1 1.5 2 2.5 3 3.5 4

The Committee/BOS is taking care to ensure the relevance…

Aims, Objectives and outcomes of the course and syllabus…

Teaching of the subjects has encouraged the faculty…

Student centered learning resources are available at college

Institution academic calendar of events is designed and…

The library staff, resource and reading room are effective…

The classrooms, labs and furniture facilities are adequate…

Supporting infrastructure like Toilet, Drinking Water,…

The teachers are encouraged to organize/participate in…

Sports infrastructure and Staff is effective and adequate

The administration is sincerely putting efforts and…

The IQAC is working well for promoting quality to achieve…

Feedback from Faculty members in average point scale

Chart-1

A - The Committee/BOS is taking care to ensure the relevance of the course

offering and updating from time to time.

B - Aims, Objectives and outcomes of the course and syllabus are well defined

and clear to students and faculty members

C - Teaching of the subjects has encouraged the faculty members to conduct

research work

D - Student centered learning resources are available at college.

E - Institution academic calendar of events is designed and implemented in

adherence to University calendar of events

F - Particulars The library staff, resource and reading room are effective and

accessible

G - The classrooms, labs and furniture facilities are adequate and well

maintained

H - Supporting infrastructure like Toilet, Drinking Water, Canteen, Parking

facilities are available



I - The teachers are encouraged to organize/participate in workshops/

conferences/ community services/consultancy services on qualitative themes

J - Sports infrastructure and Staff is effective and adequate

K - The administration is sincerely putting efforts and accessible for the

development of the institution

L - The IQAC is working well for promoting quality to achieve excellence in

higher education

Table-2

Parameter Very

Good Good Average Acceptable Poor

A 4 19 6 0 1

B 6 18 5 1 0

C 3 15 8 3 1

D 0 6 10 10 4

E 6 16 6 2 0

F 0 3 11 10 6

G 0 4 11 11 4

H 0 4 8 13 5

I 2 15 9 2 2

J 1 9 9 8 3

K 8 16 4 2 0

L 6 17 5 2 0



0

5

10

15

20

25

30

A B C D E F G H I J K L

Feedback from Faculty members in average point scale

Very Good Good Average Acceptable Poor

Chart-2

Suggestions from teachers:

Though college has poor infrastructure all teacher's and IQAC NAAC and principal are putting complete sincere effort for the development of college.

Should focus on the physical infrastructure, and to encourage the faculties

to do research activities in the college. To enhance the curriculum in the college, start the certification course in collaboration with the other organization/institution.

Equipped library, Toilet facility and rest room for teaching staff and

students should be provided

Ample opportunities to use available technology is essential for teaching/ learning processes.

Required Separate Library building, Reading Room for Staff and Students,

ICT Facilities Required and all other Basics Very Essential Need...



Action Plan: 1. Information about this feedback will brought into the Governing council

and higher authorities of the department regarding this lack of

infrastructure and essential teaching aids.

2. More emphasis on upgradation of facilities in library and lab.

3. Necessity to expand the parking area and the canteen facilities.

4. CDC President took an initiative to install 2000-liter capacity of drinking

water facility. In the college premises.

5. Government has sanctioned the land to build necessary infrastructure.

6. IQAC will be made more active.

*******



Feedback from Students on Curriculum

Analysis: We received 344 responses from the student side among about 1400 students,

it is about 25%. The students are given their valuable feedback on curriculum,

designed by Tumkur University for B.A., B.Sc., B.Com. and BCA. Students

provided the following feedback.

Table-3

Parameters Very Good

Good Average Acceptable Poor

Is syllabus creating interest in you?

145 163 27 6 3

The link between the chapters is

102 173 56 6 7

Availability of reference books

89 125 90 19 21

Did syllabus fulfill the expectations?

92 144 74 21 13

Overall the syllabus was? 101 166 52 17 8

Chart - 3



Table-4

Chart-4

Student Suggestion: Syllabus fulfils my expectation and easy to understand but availability of

material is not satisfied.

Kannada- very lengthy syllabus please cut down 4th sem syllabus.

Chemistry- good but every sem should have mixture of physical, organic and inorganic chapters equally. If someone is weak in physical chemistry

and if the syllabus contains 90% physical, then student fails. But if it is equally distributed then chances of passing will be high English, physics both are good Mathematics is sometime easy and many times tough

Parameters Average

Is syllabus creating interest in you? 4.282

The link between the chapters is 4.037

Availability of reference books 3.703

Did syllabus fulfill the

expectations? 3.816

Overall the syllabus was? 3.988

4.282

4.037

3.7033.816

3.988

STUDENT FEEDBACK ON CURRICULUM

Is syllabus creating interest in you? The link between the chapters is

Availability of reference books Did syllabus fulfill the expectations?

Overall the syllabus was?



All university syllabus must be the same and advanced, so that it helps us for National level entrance exam like JAM, JEST, KVPY etc.

Maintain syllabus in order, concepts should have continuity to next semester and it must more informative and advanced.

Some of the chapters are not relevant to the course, Lack of complete

information in some topics

Action Taken: From these observations we found that, students are not satisfied with the link

between the chapters in the syllabus, Availability of reference books in the college

and the syllabus fulfilling their expectation. Thus we took the following actions

for the betterment of students.

1. Information about this feedback will brought into the notice of the

Registrar and IQAC of Tumkur university and advised them to adopt the

syllabus for current scenario. Also we brought into the notice of Governing

council and higher authorities of the department regarding this lack of

library infrastructure and essential teaching aids.

2. Since we have some of the faculties in BOS and BOE, hence we also bring

to the notice of them to make flexibility and alteration in the curriculum.

*******



Feedback on Teachers by Students

Analysis: We received 2501 responses from the students on all the teachers. Each student

gave her feedback on teachers those who took the classes in this academic year.

As per the guidance given by State Quality Assurance Cell (SQAC), Bengaluru,

we prepared Google forms and same has been circulated to students to get

feedback on Teachers. The below mentioned Table (5 – 33) and Chart (5-33) will

give the information of response by students on teachers

Table - 5

The college has 30 permanent faculties and 20 guest faculties in various

subjects. Whatever we received the feedback from the students it reveals that,

our teaching faculties are good in regularity, preparation, knowledge, mentoring

and presentation. But students felt that they bit lag behind in usage of ICT,

process of internal assessment and availability outside the class. As for as the

overall effectiveness of the faculties on students is concerned, all the faculties

have fulfilled the expectations of the students. The following tables and charts

will give the feedback on individual students

Parameter Very


Regularity of teacher

to class 73.49 % 23.19 % 2.48 % 0.52 % 0.32 %

Preparation for the class 63.89 % 30.51 % 4.64 % 0.64 % 0.32 %

Subject knowledge of teacher 74.41 % 22.03 % 2.64 % 0.84 % 0.08 %

Presentation and communication skills 61.89 % 30.58 % 5.72 % 1.16 % 0.64 %

Knowledge on usage of ICT 50.94 % 40.42 % 6.55 % 1.36 % 0.72 %

Time allotted to interaction 56.97 % 34.46 % 6.19 % 1.64 % 0.72 %

Process of internal assessment by teacher 55.85 % 34.38 % 7.67 % 1.48 % 0.60 %

Availability outside the class 49.66 % 36.78 % 9.63 % 2.28 % 1.64 %

Guidance and mentoring 62.81 % 30.62 % 4.56 % 1.36 % 0.64 %

Overall effectiveness 62.97 % 31.18 % 4.04 % 1.16 % 0.64 %



Table-6

Name of the Facilitator: Suresh M S Subject: Mathematics

Parameter Very


Regularity of teacher to class 17 5 0 0 0

Preparation for the class 21 1 0 0 0

Subject knowledge of teacher 22 0 0 0 0

Presentation and

communication skills 17 5 0 0 0

Knowledge on usage of ICT 16 5 1 0 0

Time allotted to interaction 17 5 0 0 0

Process of internal

assessment by teacher 19 3 0 0 0

Availability outside the class 17 4 1 0 0

Guidance and mentoring 19 3 0 0 0

Overall effectiveness 20 2 0 0 0

Weightage: 96.63 %

Chart-6

0

5

10

15

20

25

Suresh M S




Table-7

Name of the facilitator: Subbaiah Subject: Chemistry

Parameter Very


Regularity of teacher to

class 62 12 0 0 0


Subject knowledge of

teacher 70 3 1 0 0

Presentation and




Process of internal assessment by teacher

61 8 5 0 0

Availability outside the class

62 7 5 0 0



Weightage: 97.16 %

Chart-7

0

10

20

30

40

50

60

70

80

Subbaiah




Table-8

Name of the facilitator: Sreedhara R Subject: Physics

Parameter Very



class 52 7 0 0 0



teacher 47 12 0 0 0

Presentation and


Knowledge on usage of

ICT 38 19 2 0 0

Time allotted to

interaction 37 21 1 0 0


39 15 5 0 0


29 24 5 1 0



Weightage: 92.81 %

Chart-8

0

10

20

30

40

50

60

Sreedhara R




Table-9

Name of the facilitator: Smitha L Subject: Commerce

Parameter Very



class 53 28 1 0 0



teacher 33 40 6 3 0

Presentation and





34 29 17 2 0




Weightage: 82.29 %

Chart-9

0

10

20

30

40

50

60

Smitha L




Table-10

Name of the Facilitator: Siddappa E Department: English

Parameter Very



class 106 35 4 0 0


Subject knowledge of teacher

109 33 2 1 0

Presentation and communication skills

96 46 1 0 2




80 58 5 1 1


84 49 6 3 3



Weightage: 91.24 %

Chart-10

0

20

40

60

80

100

120

Siddappa E




Table-11

Name of the Facilitator: Rihana Banu Subject: Physics

Parameter Very





Presentation and





28 32 3 1 0




Weightage: 89.25 %

Chart-11

0

10

20

30

40

50

60

Rihana Banu




Table-12

Name of the facilitator: Rekha Subject: English

Parameter Very



class 95 60 10 2 0



teacher 97 54 10 5 1

Presentation and





60 76 26 3 2




Weightage : 85.497 %

Chart-12

0

10

20

30

40

50

60

70

80

90

100

Rekha




Table-13

Name of the Facilitator: Ravindra Sharma Subject: History

Parameter Very



class 31 9 0 0 0



teacher 33 7 0 0 0

Presentation and





28 11 1 0 0


26 11 2 1 0



Weightage: 93.7 %

Chart-13

0

5

10

15

20

25

30

35

Ravindra Sharma




Table-14

Name of the facilitator: P. Ranganayakulu Subject: Commerce

Parameter Very






23 37 20 0 0




39 33 7 1 0




Weightage: 85.9 %

Chart-14

0

10

20

30

40

50

60

P. Ranganayakulu




Table-15

Name of the Facilitator: Rajashekharaiah A S Subject: Physics

Parameter Very





Presentation and





54 12 1 1 0




Weightage: 95.205 %

Chart - 15

0

10

20

30

40

50

60

70

Rajashekharaiah A S




Table-16

Name of the facilitator: Gangadhar J Subject: Kannada

Parameter Very



class 60 23 1 0 0



teacher 75 9 0 0 0

Presentation and





33 40 9 2 0




Weightage: 90.5 %

Chart -16

0

10

20

30

40

50

60

70

80

Gangadhar J




Table-17

Name of the Facilitator: Poornima K V Subject: English

Parameter Very





Presentation and





49 51 18 8 2




Weightage: 82.75 %

Chart-17

0

10

20

30

40

50

60

70

80

Poornima K V




Table-18

Name of the Facilitator: Nusrath Ulla Shariff Subject: Mathematics

Parameter Very





Presentation and





55 16 4 0 0




Weightage: 96.42 %

Chart-18

0

10

20

30

40

50

60

70

80

Nusrath Ulla Shariff




Table-19

Name of the Facilitator: K. N. Narasimha Murthy Subject: Physics

Parameter Very





Presentation and





66 21 3 0 1




Weightage: 95.648 %

Chart-19

0

10

20

30

40

50

60

70

80

90

K N Narasimha Murthy




Table-20

Name of the Facilitator: Nagaraj Subject: Commerce

Parameter Very





Presentation and





59 20 2 2 0




Weightage: 87.46 %

Chart-20

0102030405060708090

Nagaraj




Table-21

Name of the Facilitator: Nandini C Subject: Commerce

Parameter Very



class 69 18 4 0 0


Subject knowledge of teacher

60 26 4 1 0


37 44 6 2 2




46 33 8 3 1




Weightage: 87.67 %

Chart-21

0

10

20

30

40

50

60

70

Nandini C




Table-22

Name of the Facilitator: Mujataba Farheen Subject: Computer Science

Parameter Very





Presentation and





28 9 0 0 0




Weightage: 93.51 %

Chart-22

0

5

10

15

20

25

30

35

Mujataba Farheen




Table-23

Name of the Facilitator: Manohara Babu Subject: Political Science

Parameter Very



class 50 8 2 0 0



teacher 47 12 1 0 0

Presentation and





37 17 4 1 1


36 18 4 1 1



Weightage: 92.63 %

Chart-23

0

5

10

15

20

25

30

35

40

45

50

Manohara Babu D N




Table-24

Name of the Facilitator: Manjunatha B V Subject: Mathematics

Parameter Very Good



class 54 9 0 0 0



teacher 54 9 0 0 0

Presentation and





38 23 1 1 0




Weightage: 93.809 %

Chart-24

0

10

20

30

40

50

60

Manjunatha B V




Table-25

Name of the Facilitator: Madhushalini G R Subject: English

Parameter Very





Presentation and





66 59 9 0 0




Weightage: 89.79 %

Chart-25

0102030405060708090

100

Madhushalini G R




Table-26

Name of the Facilitator: Mamatha N M Subject: Commerce

Parameter Very





Presentation and





62 33 6 3 1




Weightage: 91.63 %

Chart-26

0

10

20

30

40

50

60

70

80

90

Mamatha N M




Table-27

Name of the Facilitator: Leelavathi C Subject: Commerce

Parameter Very





Presentation and





56 29 4 0 0




Weightage: 91.86 %

Chart-27

0

10

20

30

40

50

60

70

Leelavathi C




Table-28

Name of the Facilitator: Kavya Shree K Subject: Physics

Parameter Very





Presentation and





16 21 5 2 1




Weightage: 85.422 %

Chart-28

0

5

10

15

20

25

30

35

Kavya Shree K




Table-29

Name of the Facilitator: Jayaprakash P C Subject: Mathematics

Parameter Very



class 56 13 0 0 1



teacher 58 11 1 0 0

Presentation and





55 14 0 1 0




Weightage: 92.92 %

Chart-29

0

10

20

30

40

50

60

Jayaprakash P C




Table-30

Name of the Facilitator: Dr. Renuka Prasad B R Subject: Kannada

Parameter Very






93 61 9 1 4



Process of internal

assessment by teacher 80 66 20 1 1




Weightage: 88.47 %

Chart-30

0

20

40

60

80

100

120

140

Dr. Renuka Prasad B R




Table-31

Name of the Facilitator: Dr. Aruna Kumari B N Subject: Kannada

Parameter Very





Presentation and





87 43 11 2 1




Weightage: 90.40 %

Chart-31

0

20

40

60

80

100

120

Dr. ARUNA KUMARI B N




Table-32

Name of the Facilitator: Dr. Netravathi B T Subject: Kannada

Parameter Very





Presentation and





83 66 20 1 2




Weightage: 88.244 %

Chart-32

0

20

40

60

80

100

120

140

Dr. Netravathi B T




Table-33

Name of the Facilitator: Ashwini D N Subject: Economics

Parameter Very





Presentation and





40 14 2 1 0




Weightage: 93.70 %

Chart-33

05

101520253035404550

Ashwini D N




Action Plan Encourage teachers

1) To use ICT skills while teaching.

2) To analyse the subject with current events and general knowledge.

3) To involve the students in participatory learning (Group discussion,

brain storming, role play etc.)

4) To connectivity between the topics and events.

5) To take a Measures to purchase recent edition of text books.

6) To go in depth analysis of the topics

7) To adopt modern methods of teaching with ICT enabled education.

Suggestions will be given to the university

8) To adopt Connectivity between syllabus with real life.

9) Employability oriented syllabus should be emphasized.

******



Feedback from Employer on Curriculum and Alumni Total Responses – 8

Table-34

Parameter Very Good


Ability to contribute to achieve the goals and objectives of the

organization

0 5 3 0 0

Ability to manage relationship (seniors, subordinates and

juniors )

2 5 1 0 0

Communication skills 1 6 1 0 0

Commitment towards completing the task in time

1 3 4 0 0

Ability to work in a group and leadership skills

1 5 3 0 0

Ability to take extra

responsibility 1 4 3 0 0

Overall performance of the

alumni(your employee) 1 2 4 0 1

The present curriculum is as

per the needs of the industry 0 4 3 1 0

The syllabus has good balance

between theory and application 1 2 4 0 1

Chart-34

*******

0

1

2

3

4

5

6

Employer's Feedback on Alumni Students




Feedback from Alumnus on Academics/College

Administration/ Infrastructure

Total responses – 30

Table - 35

Parameter Very Good


Alumni Association / Network of old friends of your college

8 15 6 1 0

Head of the institution is accessible

11 16 2 1 0

Administrative staff of the

institution is accessible for various services

16 8 4 2 0

Faculty members are reachable for guidance and support

20 6 3 1 0

Alumni members are encouraged

to provide valuable suggestions for the growth of the institution

12 12 5 1 0

Platform is provided for regular interaction with current students

11 11 4 4 0

Rate the course you studied in terms of employability skills

10 12 6 2 0

Rate your stay at college in terms

of teaching, learning and administration

10 18 1 1 0

Overall feedback about college 14 14 1 1 0



Chart-35

ACTION PLAN 1. Regular meeting of the alumni association. They are advised to organize

skill development program for the present student.

2. Encouraging the Alumni to become members of the Alumni Association

3. Involve Alumni actively in the different activities of the college

4. Conducting coaching classes for the needy alumni for various

competitive examination

5. Get their assistance in admission drive.

*******

0

2

4

6

8

10

12

14

16

18

20

Alumni Feedback


Analysis and Action Taken Report of Feedback from Stakeholders

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