An SROI analysis in the Sinzer so3ware Taking the ‘Social Business Case foster family homes’ as an example
AnSROIanalysisintheSinzerso3ware
Taking the ‘Social Business Case foster family homes’ as an example
Overview1. Background:SocialBusinessCasefosterfamilyhomes2. Se;ngupyourSROIprojectinthesoAware3. Gatheringdata:Usingindividualsandsurveys4. Results:Dashboardandexportfeaturesforprojects5. AggregateresultsfrommulMpleprojects
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1.Background:SocialBusinessCasefosterfamilyhomes
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Inordertohelpfinancersoffosterfamilyhomesintheirdecisionmaking,andinordertoprovetheimportanceoffosterfamilyhomes,itwasimportanttogainmoreinsightintothesocialaddedvalueoffosterfamilyhomes.Whatarethesocialcostsandprofitsofafosterfamilyhome?WhichsocialproblemscanbepreventedlongtermbymeansoflongtermprofessionalparenMngofchildrenwithmulMpleandcomplexproblems?WhatistheamountofsavingsinrelaMontothemostobviousalternaMve,suchaslife-groupplacements?
2.SeCngupyourSROIprojectintheso3ware– overview
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2.SeCngupyourSROIprojectintheso3ware– Methodologystepsareleading
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2.SeCngupyourSROIprojectintheso3ware– addingastakeholder
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Stakeholdersforthiscaseare• Children• Biologicalfamily• Financer• Careproviders• Citycouncil• Referringparty• Fosterfamilyhome
parents
2.SeCngupyourSROIprojectintheso3ware–Stakeholdersoverview
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WhencreaMngatemplateorprojectyou’rese;ng• Thenumberofperiods• Themeasurement
frequency(yearly,half-yearlyetc.)
ThenumberofperiodscanbeadjustedlaterforprojectsThenextslidewillcoverthepopulaMonsizese;ngs
PopulaHon:totalnumberofinvolvedindividualsfor
thestakeholder‘Sample’
Ofindividualsinthestakeholdergroupforwhichdataisgathered
2.SeCngupyourSROIprojectintheso3ware–StakeholderpopulaHonorsample
Se;ngthepopulaMonsizeisusefulwhenyouareusingasampleofthestakeholdertogatherdatatobaseyouranalysison.GatheredaveragestakeholdervaluesfromthesamplecanbemulMpliedbythepopulaMonsizewhenneeded.
2.SeCngupyourSROIprojectintheso3ware– addinginputsforstakeholders
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Inputsareaddedperstakeholdercancanbe• Financialor• Non-financialThiscanbeusedasfilterduringanalysis
2.SeCngupyourSROIprojectintheso3ware– overviewofinputs
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Thetotalvalueforinputsiscalculatedaccordingto• QuanMty(summed
numberofyearsleAthatallthechildrenwillliveinthefamilyhome,unMltheyare18)
• Averagevalue(compensaMonperchildperyearbythefinancer)
2.SeCngupyourSROIprojectintheso3ware– overviewofacHviHes
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StakeholderacMviMesinthiscase
2.SeCngupyourSROIprojectintheso3ware– overviewofoutputs
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Stakeholderoutputsinthiscase.Theexampleliststhenumberofcontactmomentsbetweenthebiologicalparentsandthechildwhilethechildisstayinginthefosterfamilyhome
2.SeCngupyourSROIprojectintheso3ware– addingoutcomesforthestakeholders
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Outcomesareaddedperstakeholderandcanbe• Socialoutcomes• Economicoutcomes• Ecologicoutcomes
2.SeCngupyourSROIprojectintheso3ware– outcomesoverview
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Outcomesforthechildreninthisproject.Pro-socialnetworkisasocialoutcomeforchildreninthiscaseSocialsupportisanimportantprotecMngfactorinthelivesofchildrenandadults.ThisprotectsthemfromnegaMveinfluencesofproblemsandriskfactors
2.SeCngupyourSROIprojectintheso3ware– outcomesoverview
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Eenoutcomevoordefinancerinthiscase;prevenMngmoreexpensivecareisaneconomicoutcome
2.SeCngupyourSROIprojectintheso3ware–impactclaimoverview
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ThisisthepartoftheeffectwhichcanbecontributedtothefosterfamilyplacementToestablishthesepercentagesaquesMonnairehasbeenfilledoutby20experts.
2.SeCngupyourSROIprojectintheso3ware–indicatoroverview
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Indicatorshavebeenestablishedfortheoutcomes,whichenablesmeasuringthemForexamplethenumberofconfidantesatthemomentofouclowisanindicatorforthepro-socialnetworkoutcome
2.SeCngupyourSROIprojectintheso3ware–puCngavalueontheoutcomes,overview
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ForthevaluaMonsithasbeendecidedtoworkwithcost-pricerelatedmethodssolely.Thevaluesarebasedonproxies.ProxiesareesMmatesofvalueswhenanexactmeasure(value)isnotavailable.
2.SeCngupyourSROIprojectintheso3ware– valuaHonof‘prevenHonofmoreexpensivecare’
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ValuaMonofthisoutcomewasdoneusing• QuanMty(numberof
yearsthemoreexpensivecarehasbeenprevented)
• Value(costofthemoreexpensivecareperyear)
• DuraMonoftheeffect
• Impactclaim
Drop-offcanbeapplicableforeffectsthatlastmorethanoneperiod(year)Discountrateisappliedtovaluecreatedinfutureperiod(s)
2.SeCngupyourSROIprojectintheso3ware– valuaHonof‘prosocialnetwork’outcome
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Anexampleofaproxytovaluethesocialeffect‘pro-socialnetwork’.ThreeconfidantesforachildisthelowerlimitforthistooutcometobereachedTheimpactclaimhasbeenestablishedat32%andtheduraMonoftheeffectissetatthreeyears
2.SeCngupyourSROIprojectintheso3ware– addiHonalmetricsoverview
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YoumighthaveinformaMonyouwanttorecordorsurveywhichisnotdirectlyMedtoaspecificoutcomeforastakeholder.Forexamplethechild’sage.Youcanaddthemetricsforthistypeofdatainthe‘AddiMonalmetrics’buildingblock.Thiscanbeasinglescoreperperiodpermetric(ifnoindividualdataisusedfortheproject)orascoreperindividual.Thisdatacanthenbecollectedaspartofthesurvey.Dataispresentedasaverage,sumorperindividualinthedashboard&exports
Overview1. Background:SocialBusinessCasefosterfamilyhomes2. Se;ngupyourSROIprojectinthesoAware3. Gatheringdata:Usingindividualsandsurveys4. Results:Dashboardandexportfeaturesforprojects5. AggregateresultsfrommulMpleprojects
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3.Gatheringdata:usingindividualsand
surveys(opHonal)
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3.Gatheringdata:Usingindividualsandsurveys– When?
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• EvaluaMonofanearlierforecast(businesscase)• UseofthesametemplateformulMpleprojects:Whateffectsoccurinwhich
contexttowhichextent?Howaretheprojectsdifferentfromeachother?• WhenaveragesandassumpMonshaveahighlevelofuncertainty• ToacMvelyinvolvestakeholdersindefiningandmeasuringtheoutcomes
3.Gatheringdata:Usingindividualsandsurveys–How?
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• RepresentaMvesample:dataisextrapolatedtotheenMreeffectedpopulaMon(largerprojects)
• Fromthemostimportantstakeholder(s)dataforthecompletepopulaHoniscaptured;Indefosterfamilyhomedataforallchildreninahomewasgatheredwithasurvey(anaverageof4childrenperhome)
DataforthepopulaMonisesMmatedby
extrapolaMngdatafromthesample
RepresentaMve‘Sample’
CompletepopulaMonofthestakeholderis
involved
3.Gatheringdata:Usingindividualsandsurveys–How?
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• Surveyviae-mail– Respondentsreceivealinkandcanenterthesurveydata
online– ItispossibletosendsurveysformulMpleindividualstothe
samee-mailaddress;Inthisfosterfamilyhomeitwasthefosterparentwhoreceivedonesurveyperchild
• Surveyviapdf/print– Forstakeholderswithlesscomputerliteracy(elderly)orother
situaMonswheree-mailisnotavailable.Datawillbeenteredmanuallyatalaterstage
• ManuallyenteringthedataforeachindividualinthesoAware(withoutusingasurvey)
3.Gatheringdata:Usingindividualsandsurveys– Createasurvey
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CreaMngaquesMontovaluetheoutcome‘pro-socialnetwork’Howmanyconfidantesdoyouexpectthischildhaswhenhe/sheleavesthehomeattheageof18?Whentheansweris‘3ormore’thisquesMonwilladdtothevalueoftheoutcomesforchildren
3.Gatheringdata:Usingindividualsandsurveys–Linktheanswers
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TheanswerstothisquesMonwillbeavailableontheper-individuallevelThewaytoextrapolatethistotheper-stakeholderlevelisdefinedinthelink
3.Gatheringdata:Usingindividualsandsurveys–Linktheanswers
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Forthiscase,summingtheanswerswaschosen:DataforthecompletepopulaMonwasgathered,soaddingalltheMmesthiseffectoccurredwasusedforthevaluaMoncalculaMon.
DataforwholepopulaMonofastakeholderisgathered
3.Gatheringdata:Usingindividualsandsurveys–Linktheanswers–incaseasamplewasused
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Ifasampleofchildrenwasused,theaverageshouldbemulMpliedwiththestakeholdersize,perperiod.OntheleAishowthiswouldbesetinthatcase.
Steekproefn=4
Populatie n=20
3.Gatheringdata:Usingindividualsandsurveys– Addindividuals
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Individualsareaddedforeachstakeholdergroup
3.Gatheringdata:Usingindividualsandsurveys–Inviteindividualstocompletthesurvey
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IndividualsareselectedandanemailinviteissenttothemThetextoftheinvitaMonandit’sclosingdatecanbecustomizedwhenyousendouttheinvitaMons
3.Gatheringdata:Usingindividualsandsurveys– ParHcipantsanwerthesurvey
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3.Gatheringdata:Usingindividualsandsurveys–Review&acceptanswers
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Aloftheanswersthatarereceivedviaasurveyhavetobescreenedandacceptedbeforetheyarepartoftheanalysis.Thiscanbedone• percompletesurvey• perquesMons• peranswerOntheleAtheexampleof1surveybeingsubmimedfor‘Kind3’.Thesubmimedanswerwas‘3ormore’
3.Gatheringdata:Usingindividualsandsurveys–Per-individualviewofacceptedanswers
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AAeraccepMngtheansweritwillappearinthe‘per-individual’part.Andthe‘link’hasbeenapplied.Thevaluehasbeenaltered.(seenextslide)
3.Gatheringdata:Usingindividualsandsurveys–Valuehasbeenupdatedtomatchthenewdata
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Thelinkhasbeenapplied• DefiniMonofthelink:
Takethesumoftheindividualanswers
AndthecalculaMonhasbeenchanged,takingtheimpactclaimof31,68%andtheduraMonoftheoutcomeof3yearsaAerleavingthefosterfamilyhome.
Overzicht1. Background:SocialBusinessCasefosterfamilyhomes2. Se;ngupyourSROIprojectinthesoAware3. Gatheringdata:Usingindividualsandsurveys4. Results:Dashboardandexportfeaturesforprojects5. AggregateresultsfrommulMpleprojects
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4.Results:
Dashboardandexportfeatures
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4.Results:Dashboardandexportfeatures–Dashboardoverview
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Mostimportantonthedashboardoverview:• Totalinput• Totalvalue• TheSROIraMoSelectastakeholderheretoseetheinputversusvalueforthespecificstakeholderWithandSROIraMonof1.08,foreacheuroinvestedthereisareturnof1.08
4.Results:Dashboardandexportfeatures–Overviewsperbuildingblock&stakeholder
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Everybuildingblockhasit’sownsetofstandardchartsthatcanberefinedorfilteredIntheexamplethestakeholder‘Children’hasbeenselectedtoshowthevalueforalloutcomesforthisstakeholderforeachprojectperiod
4.Results:Dashboardandexportfeatures–Customcharts(addcharts)
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ThetypeofchartsneededisoAenveryspecifictothecontextoftheproject.Userscancreatetheirown‘customcharts’andaddthesetothedashboardand/orwordexport
4.Results:Dashboardandexportfeatures–Shareandre-usecharts
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Allchartsinthedashboardcanbedownloadedinavarietyofformats(includingjson/excel)
4.Results:Dashboardandexportfeatures–Downloadenexports
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Throughthetab‘export’resultscanbedownloadedas:• Word• Excel• Justtheexportof
surveyresults(excel)
4.Results:Dashboardandexportfeatures–Examplepagesfromthewordexport
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4.Results:Dashboardandexportfeatures–ExampleoftheExcelexport
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Overzicht1. Background:SocialBusinessCasefosterfamilyhomes2. Se;ngupyourSROIprojectinthesoAware3. Gatheringdata:Usingindividualsandsurveys4. Results:Dashboardandexportfeaturesforprojects5. AggregateresultsfrommulHpleprojects
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5.AggregateresultsfrommulHpleprojects
(communitylevelonly)
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Community‘Gezinshuizen’
Familyhometemplate
Gezinshuis.com
HomeB
HomeC
HomeA
Spirit!
HomeY
HomeZ
HomeX
ambiq
Home2
Home3
Home1
5.Aggregateresults-background
Sinzerprojectsarecreatedin‘accounts’.Inthisexampletheaccountsaretheprojectpartners.Customerswitha‘community’licensecancombineresultsfrommulMpleprojectsinmulMpleaccountsfor• AggregaMng
combineddata• Comareprojects
(‘benchmark’)
Projects that use the same template in a community can be aggregated at the community level
5.AggregateresultsfrommulHpleprojects– aggregaHonoverview
AAerselecMng2ormoreprojectsatthecommunitylevel,theaggregaMondashboardisshown• Studytheaggregated
resultforastakeholder
• Viewtotalresultforallprojectsorasingleproject
• Compareprojects
5.AggregateresultsfrommulHpleproject– aggregaHondetails
Inthebuildingblock‘valuaMon’forexamplehereisshownthevaluecreatedforthecitycouncilperoutcomebyallhomescombinedCustomchartscanalsobecreatedandaddedtothisdashboardlikeattheleveloftheproject(addchart)
5.AggregateresultsfrommulHpleprojects– aggregaHondetails
Shownhereforexampleisatotalvaluegeneratedbyeachprojectforthecitycouncil
Wanttoknowmore?Support, pricing & information on other frameworks
Onlinesources• Whatdoeslong-termresidenMalfostercareoffersociety?(English)
hmp://info.sinzer.org/social-return-on-investment-analysis-of-long-term-residenMal-foster-care(Dutchversion)hmp://info.sinzer.org/maatschappelijke-business-case-gezinshuizen
• OnlinehelpdeskoftheSinzersoAware
hmps://sinzer.zendesk.com/• Contactustoscheduleafreedemoofthetool
hmp://info.sinzer.org/free-demo-sinzer
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