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An Overview
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An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Mar 29, 2015

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Rohan Woolworth
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Page 1: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

An Overview

Page 2: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

The Mission

To provide an automated infrastructure for the Corporate Services

Department to enable efficient Services and Supplies Management

Page 3: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Product History

Predecessor StockEase developed and deployed in 1994

Upgraded to Windows in 1999 Developed using Magic Key Installations

Ferreira Optical Ltd Clico Colfire Guardian Life Tatil

Page 4: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

AdminTrak transformation in 2004

Help DeskOffice Courier schedulingMaintenance

Page 5: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Why

Simple Operation for Admin Staff No accounting jargon Back Order Tracking Numerous reports tailored for Internal Stock

Management Ticket and Work Order Management Office Equipment maintenance scheduling Courier, Drivers and maintenance

scheduling

Page 6: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Services Module

Page 7: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Responsibilities – Corporate Services

Page 8: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Centered around ContactsCentered around Contacts

Page 9: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

TicketCall comes from Head Office indicating the toilet is not fully functional

Tickets and Work OrdersTickets and Work Orders

Work Order 1 - Plumber

Work Order 3 - Painter

Work Order 2 - Mason

Page 10: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

The Ticket

Page 11: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

A Work Order

Page 12: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Maintain a JournalWork Order Notes…

Page 13: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Ticket Listing Report

Page 14: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Job Complete

Closing the Ticket and Work Order

Page 15: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Task Scheduling couriers, drivers, maintenance personnel

asophisticated

to do list

Activities can be easily reassigned to another user

Page 16: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Defining Itemsa start to maintenance scheduling and booking

Page 17: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Defining Itemsa start consumables application

Page 18: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Setting up Automated Service Schedules

Page 19: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Viewing and adjusting Service Schedules

Page 20: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Supplies Module

Page 21: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Stock Requested

Stock Ordered for Warehouse

Stock Received

Stock Distributed/Charged

The Flow…

Page 22: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Stock Requested

The Flow…

Stock Ordered for Warehouse

Stock Received

Stock Distributed/Charged

Page 23: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Stock Requested

Stock Ordered for Warehouse

Stock Received

Stock Distributed/Charged

The Flow…

Page 24: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Stock Requested

Stock Ordered for Warehouse

Stock Received

Stock Distributed/Charged

The Flow…

Page 25: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Stock Requested

Stock Ordered for Warehouse

Stock Received

Stock Distributed/Charged

The Flow…

Page 26: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Stock Distributed/Charged

Charge Date

Page 27: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Stock Requested

Why all these Steps?

Stock Ordered Warehouse

Stock Received

Stock Distributed/Charged

Page 28: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

Stock Requested

Why all these Steps?

Stock Ordered Warehouse

Stock Received

Stock Distributed/Charged

Track and Match requested and delivered items for branches

Track Supplier Outstanding Items

Allocate Charges

Page 29: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

The technology behind…

Page 30: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

•Technology Independent•RAD-Rapid Application Development•Recipient of many international awards

The Development Tool

www.magic-software.com

Page 31: An Overview. The Mission To provide an automated infrastructure for the Corporate Services Department to enable efficient Services and Supplies Management.

The End

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