An Overview International Aerospace Quality Group General Assembly – Amsterdam 29 April 2005 Gary Baker IAQG President The Boeing Company.

An OverviewAn Overview

International Aerospace Quality GroupInternational Aerospace Quality GroupGeneral Assembly – AmsterdamGeneral Assembly – Amsterdam

29 April 200529 April 2005

Gary BakerGary BakerIAQG PresidentIAQG President

The Boeing CompanyThe Boeing Company

29 April 2005 IAQG Gen Assy29 April 2005 IAQG Gen Assy

Global Approach to ImprovementGlobal Approach to Improvement

Over 50 major aerospace companies across three Over 50 major aerospace companies across three global sectors global sectors

Improvement through implementation of effective Improvement through implementation of effective quality management systems and practicesquality management systems and practices

System and product integrity initiatives driven with System and product integrity initiatives driven with constancy of purposeconstancy of purpose

Co-operation, consultation and communication with:Co-operation, consultation and communication with:• partners and supplierspartners and suppliers• airworthiness authoritiesairworthiness authorities• customers across all sectors of businesscustomers across all sectors of business

““Where quality and safety is concerned …Where quality and safety is concerned … There is no competitive advantage”There is no competitive advantage”


A Global OrganizationA Global Organization

International Aerospace Quality GroupInternational Aerospace Quality GroupInternational Aerospace Quality GroupInternational Aerospace Quality Group

IAQGCouncil

General Assembly Forums

APAQG

(Asia)

AAQG

(Americas)EAQG

(Europe)

Implement initiatives that make significant improvements in Quality Implement initiatives that make significant improvements in Quality and reduction in cost, throughout the value stream, by establishing and reduction in cost, throughout the value stream, by establishing

and maintaining dynamic cooperation, based on trust, between and maintaining dynamic cooperation, based on trust, between international aerospace companiesinternational aerospace companies

Whose purpose is:Whose purpose is:


An Organization of Co-operationAn Organization of Co-operation

AmericasAmericas• The Boeing CompanyThe Boeing Company• BombardierBombardier• CAECAE• EmbraerEmbraer• GE Aircraft EnginesGE Aircraft Engines• Goodrich Corporation Goodrich Corporation • GulfstreamGulfstream• Honeywell Aerospace Honeywell Aerospace • Lockheed Martin Lockheed Martin • Northrop GrummanNorthrop Grumman• OrbitalOrbital• Parker AerospaceParker Aerospace• RaytheonRaytheon• Rockwell CollinsRockwell Collins• Rolls-RoyceRolls-Royce• TextronTextron• United Technologies Corp.United Technologies Corp.• VoughtVought• PRI PRI • SAESAE

AsiaAsia• ADICADIC• Aviation Industries of China Aviation Industries of China • Fuji Heavy Industries Fuji Heavy Industries • HdHHdH• Ishikawajima Harima Heavy Ishikawajima Harima Heavy

IndustriesIndustries• Kawasaki Heavy IndKawasaki Heavy Ind• Korea Aerospace IndKorea Aerospace Ind• Korean Air AerospaceKorean Air Aerospace• Mitsubishi Heavy IndMitsubishi Heavy Ind• Shin Mayawa IndShin Mayawa Ind• SJACSJAC

EuropeEurope• AirbusAirbus• ALENIAALENIA• BAE SystemsBAE Systems• Dassault AviationDassault Aviation• EADSEADS• EADS – CASAEADS – CASA• EADS MilitaryEADS Military• EurocopterEurocopter• AvioAvio• Fokker AerostructuresFokker Aerostructures• WestlandsWestlands• Hegan Hegan • Hispano-Suiza Hispano-Suiza • Israel Aircraft IndustriesIsrael Aircraft Industries• Messier-BugattiMessier-Bugatti• Messier-DowtyMessier-Dowty• MTU Aero engineMTU Aero engine• Rolls-RoyceRolls-Royce• SAAB AerospaceSAAB Aerospace• Smiths IndustriesSmiths Industries• SNECMA MoteursSNECMA Moteurs• SukhoiSukhoi• Thales AvionicsThales Avionics

Europe Europe – – ContinuedContinued• SonacaSonaca• TurbomecaTurbomeca• Volvo – AeroVolvo – Aero• PFWPFW• ZodiacZodiac• ASDASD


Good ProgressGood Progress

Industry executive’s participation makes the process Industry executive’s participation makes the process efficient and effectiveefficient and effective

A tremendous opportunity for the supply chain:A tremendous opportunity for the supply chain:• Safety and quality improvementSafety and quality improvement

• Waste and cost reductionWaste and cost reduction

• Consistency and clarity of approach, requirements and Consistency and clarity of approach, requirements and documentationdocumentation

• Reduction of multiple oversightReduction of multiple oversight

International cooperation to drive forward International cooperation to drive forward deliverables that are deliverables that are implementedimplemented

A Global business requires Global solutionsA Global business requires Global solutions


9100 – Aerospace Quality Management System Standard 9100 – Aerospace Quality Management System Standard cornerstone of our initial focuscornerstone of our initial focus• Defines “what” – not “how”Defines “what” – not “how”

• Published jointly in Europe, Americas & Asia-PacificPublished jointly in Europe, Americas & Asia-Pacific

• Reduces variation across the supply chainReduces variation across the supply chain

Complementary standards for Complementary standards for • Maintenance and Repair Stations – 9110Maintenance and Repair Stations – 9110• Distributors/Stockists – 9120Distributors/Stockists – 9120

……Sets the standardSets the standard

Quality System Standards Quality System Standards – – based on ISO 9001-2000based on ISO 9001-2000


…….into action.into action

Checklists for auditors - 9101, - 9111, - 9121Checklists for auditors - 9101, - 9111, - 9121

Industry Controlled Other-Party (ICOP) oversight Industry Controlled Other-Party (ICOP) oversight program for consistent implementation – 9104program for consistent implementation – 9104• RegistrarsRegistrars• AuditorsAuditors• TrainingTraining

Supported by a web hosted database (OASIS)Supported by a web hosted database (OASIS)

Improving quality performance Improving quality performance andand reducing costs reducing costs


……and product integrityand product integrity

Requirements to directly raise product integrityRequirements to directly raise product integrity First Article Inspection – 9102First Article Inspection – 9102

Variation Management of Key Characteristics – 9103Variation Management of Key Characteristics – 9103

Non-conformance Management – 9131Non-conformance Management – 9131

Data Matrix Quality Requirements for Parts Marking – 9132Data Matrix Quality Requirements for Parts Marking – 9132

Harmonized NDT Personnel Qualification – NAS410Harmonized NDT Personnel Qualification – NAS410

Global Supplier Risk Management – 9134Global Supplier Risk Management – 9134

Operator Self Verification – 9162Operator Self Verification – 9162

Other work in progress – software, direct shipment & Other work in progress – software, direct shipment & delivery, operator self verification, sampling plans, delivery, operator self verification, sampling plans,

supplier performance metrics…supplier performance metrics…

Agenda for change pursued with constancy of purposeAgenda for change pursued with constancy of purpose


Relationship Growth Strategy

• Space• Defense• Civil Authorities• Suppliers• Engineering, Sourcing

ImprovementStrategy

• Requirements• Process Capability• People Capability• Human Factors• Subtier Supplier

Control• Evaluation

Strategic FocusStrategic Focus

• Member Collaboration • Top Leader Involvement• IAQG Operational Efficiency

IAQG Operating Management System


Implementation!Implementation!

IAQG members agree to use standards IAQG members agree to use standards internally and to flow requirements to suppliersinternally and to flow requirements to suppliers

• One voiceOne voice

• Minimize variationMinimize variation

• Shared resourcesShared resources

• Reduced duplication and wasteReduced duplication and waste

...levels of implementation ...levels of implementation

exceeds 90% and risingexceeds 90% and rising


Authority / Industry PartnershipAuthority / Industry Partnership

Airworthiness Authority and industry executives Airworthiness Authority and industry executives working together to assure:working together to assure:

• Parts can be manufactured anywhereParts can be manufactured anywhere

• Move quickly and seamlessly to the end userMove quickly and seamlessly to the end user

• Are supported by electronic documentationAre supported by electronic documentation

• One authority action for each counterpart industry actionOne authority action for each counterpart industry action

Agenda to GloballyAgenda to Globally Enhance Enhance Airworthiness and SafetyAirworthiness and Safety


Industry Partnership with SpaceIndustry Partnership with Space

Agency and industry executives working togetherAgency and industry executives working together to develop a single voice on quality-related issuesto develop a single voice on quality-related issues

• Initial deliverable is to address space industryInitial deliverable is to address space industry needs in 9100needs in 9100

• Space representatives invited to join Sector 9100 Space representatives invited to join Sector 9100 writing teamswriting teams

• Incorporation of agreed requirements expected Incorporation of agreed requirements expected during next major 9100 update in approx 2008during next major 9100 update in approx 2008

Agencies to Enhance Safety GloballyAgencies to Enhance Safety Globally


Engagement withEngagement withthe Defense Communitythe Defense Community

Coordination with NATO on AQAP’s (Allied Coordination with NATO on AQAP’s (Allied Quality Assurance Publications)Quality Assurance Publications)

Involvement of national defense Involvement of national defense organizations in sector activityorganizations in sector activity

Recognition of IAQG standards as suitable Recognition of IAQG standards as suitable for procurementfor procurement


Industry Benefits…Industry Benefits…

Focus on the complete supply chain and stakeholdersFocus on the complete supply chain and stakeholders

True global cooperation and harmonizationTrue global cooperation and harmonization

Higher quality products at reduced costHigher quality products at reduced cost

Fewer customer-unique documentsFewer customer-unique documents

Open sharing of “Best Practices”Open sharing of “Best Practices”

Rapid consensus & deploymentRapid consensus & deployment

Reduced variation & duplicationReduced variation & duplication

… … Across Aviation, Space, and DefenseAcross Aviation, Space, and Defense


CommunicationCommunication

Amsterdam General Assembly 2004


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An Overview International Aerospace Quality Group General Assembly – Amsterdam 29 April 2005 Gary Baker IAQG President The Boeing Company.

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