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St. John Fisher College Fisher Digital Publications Education Masters Ralph C. Wilson, Jr. School of Education Spring 2008 An Organizational Assessment of Motivation and Performance in the Workplace Alexis Arnold St. John Fisher College How has open access to Fisher Digital Publications benefited you? Follow this and additional works at: hp://fisherpub.sjfc.edu/education_ETD_masters Part of the Education Commons is document is posted at hp://fisherpub.sjfc.edu/education_ETD_masters/129 and is brought to you for free and open access by Fisher Digital Publications at St. John Fisher College. For more information, please contact [email protected]. Recommended Citation Arnold, Alexis, "An Organizational Assessment of Motivation and Performance in the Workplace" (2008). Education Masters. Paper 129. Please note that the Recommended Citation provides general citation information and may not be appropriate for your discipline. To receive help in creating a citation based on your discipline, please visit hp://libguides.sjfc.edu/citations.
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An Organizational Assessment of Motivation and Performance ... · Workplace Abstract This report focuses on motivation in the workplace, specifically, how motivation affects the work

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Page 1: An Organizational Assessment of Motivation and Performance ... · Workplace Abstract This report focuses on motivation in the workplace, specifically, how motivation affects the work

St. John Fisher CollegeFisher Digital Publications

Education Masters Ralph C. Wilson, Jr. School of Education

Spring 2008

An Organizational Assessment of Motivation andPerformance in the WorkplaceAlexis ArnoldSt. John Fisher College

How has open access to Fisher Digital Publications benefited you?Follow this and additional works at: http://fisherpub.sjfc.edu/education_ETD_masters

Part of the Education Commons

This document is posted at http://fisherpub.sjfc.edu/education_ETD_masters/129 and is brought to you for free and open access by Fisher DigitalPublications at St. John Fisher College. For more information, please contact [email protected].

Recommended CitationArnold, Alexis, "An Organizational Assessment of Motivation and Performance in the Workplace" (2008). Education Masters. Paper129.

Please note that the Recommended Citation provides general citation information and may not be appropriate for your discipline. Toreceive help in creating a citation based on your discipline, please visit http://libguides.sjfc.edu/citations.

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An Organizational Assessment of Motivation and Performance in theWorkplace

AbstractThis report focuses on motivation in the workplace, specifically, how motivation affects the work andperformance of the staff members at Lavery Library. for the purpose of this report, motivation can bedescribed as "the complex forces, needs, drives, tension states, or other mechanisms within us that will createand maintain voluntary activity directed toward the achievement of personal goals" (Skemp-Arlt & Toupence,2007, p.28). The recommendations in this report are based on the combined data from the initial motivationsurvey as well as the responses from the focus groups. The purpose of this report is to establish what specificfactors contribute to the motivation of staff members; to establish their current levels of motivation and itseffect on their perceived performance; and to present a finalized report to the organization that summarizesimportant findings, recommendations, and best practices for the future. The 16 qualitative questions inparticular were meant to gather information specific to the individual staff member completing the survey.While staff members were encouraged to be as specific and descriptive as possible in their responses, it shouldbe noted that because answers were qualitative, some interpretation of answers was required. This report shouldnot be taken as a performance evaluation of either Lavery Library, staff members, or managers. Rather, it serves as a"snapshot" objective assessment of the current status of employees' motivation and performance.Furthermore, it also serves as a means by which to gain increased insight into the morale, feelings andopinions of these employees.

Document TypeThesis

Degree NameMS in Human Resource Development

DepartmentEducation

Subject CategoriesEducation

This thesis is available at Fisher Digital Publications: http://fisherpub.sjfc.edu/education_ETD_masters/129

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