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This presentation cannot be reproduced or shared without FICO’s express consent. © 2009 FICO Corporation. 1 An Introduction to Predictive Analytics For Business Rule Developers Mac Belniak Principal Sales Consultant, Model Builder Monday, August 24, 2009
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Page 1: An Introduction to Predictive Analytics - Typepad › files › anintroductionto... · An Introduction to Predictive Analytics For Business Rule Developers Mac Belniak Principal Sales

This presentation cannot be reproduced or shared without FICO’s express consent.© 2009 FICO Corporation. 1

An Introduction to Predictive AnalyticsFor Business Rule Developers

Mac Belniak Principal Sales Consultant, Model Builder

Monday, August 24, 2009

Page 2: An Introduction to Predictive Analytics - Typepad › files › anintroductionto... · An Introduction to Predictive Analytics For Business Rule Developers Mac Belniak Principal Sales

© 2009 FICO Corporation.2 © 2009 FICO Corporation..2

Agenda» Decisions & Uncertainty

» Predictive Analytics

» Analytics & Rules

» Model Builder Demonstration

» Decision Management

» Q&A

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© 2009 FICO Corporation.3 © 2009 FICO Corporation..3

Agenda» Decisions & Uncertainty

» Predictive Analytics

» Analytics & Rules

» Model Builder Demonstration

» Decision Management

» Q&A

Page 4: An Introduction to Predictive Analytics - Typepad › files › anintroductionto... · An Introduction to Predictive Analytics For Business Rule Developers Mac Belniak Principal Sales

© 2009 FICO Corporation.4

Uncertainty clouds decision making

Approve/DeclineLoan

DelinquencyHistory

CurrentLimit

CurrentBalance

Profit/Loss

Default?

Dec

isio

n Ti

mel

ine

Odds ofDefault

Page 5: An Introduction to Predictive Analytics - Typepad › files › anintroductionto... · An Introduction to Predictive Analytics For Business Rule Developers Mac Belniak Principal Sales

© 2009 FICO Corporation.5

Predicting if an event will occur parts the clouds

» Binary outcome models» What are the odds an event will occur in a future

time period?» E.g. We can’t know if a borrower will not miss a

payment next year.» But we can predict the odds that they will not miss a

payment next year!» 10:1

» The prediction can help inform future decisions.» Examples

» What are the odds that a prospect will respond to a campaign?

» What is the likelihood that this transaction is fraudulent?» What are the odds that a customer will attrite if I lower

their credit limit?

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© 2009 FICO Corporation.6

Predicting amounts brings even more clarity

» Continuous outcome models» What will an amount be in a future time period?» E.g. We can’t know how much we will lose if a

borrower defaults.» But we can predict the amount that will be lost!

» $106,000

» The forecast can help inform future decisions.» Examples

» How many dollars will the prospect spend if they respond to the campaign?

» How much will a cardholder’s utilization change if I increase their credit limit?

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© 2009 FICO Corporation.77

Agenda» Decisions & Uncertainty

» Predictive Analytics

» Analytics & Rules

» Model Builder Demonstration

» Decision Management

» Q&A

© 2009 FICO Corporation..

Page 8: An Introduction to Predictive Analytics - Typepad › files › anintroductionto... · An Introduction to Predictive Analytics For Business Rule Developers Mac Belniak Principal Sales

© 2009 FICO Corporation.8

Predictive models have a natural lifecycle

Access Prepare Explore

Data

Discover Approve Deploy

Model

Rapid scorecard

development Streamlined model review

Fast migration into decision application

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© 2009 FICO Corporation.9

Historical data is a key input for predictive modelingPe

rfor

man

ceD

evel

opm

ent

3 M

onth

s24

Mon

ths

History Behavior Measurement

Tenure?Months since account opened.

Delinquency?

30 days delinquent in last year.Search for Credit?

# Inquiries last 6 months.Utilization?

Balance / Credit Limit.

Target:Good or bad?

Was the customer 30, 60, or 90 days delinquent or charged off during the

performance period?

2007

2008

2009

Page 10: An Introduction to Predictive Analytics - Typepad › files › anintroductionto... · An Introduction to Predictive Analytics For Business Rule Developers Mac Belniak Principal Sales

© 2009 FICO Corporation.10

Predictive models learn from historical patterns

Target Variable

Custom

er ID

Mon

ths since accoun

t ope

ned

30 days de

linqu

ent in last year

# inqu

iries last 6 mon

ths

Balance / Cred

it Lim

it

Goo

d or Bad

000000001 9 0 1 30% 0000000002 2 0 0 64% 0000000003 11 0 2 100% 0000000004 7 1 1 84% 1000000005 8 0 1 30% 0000000006 17 0 0 37% 0000000007 3 0 1 83% 0000000008 11 0 1 41% 0000000009 23 0 2 73% 0

Input Variables

Historical Data

Scorecard Algorithm

Model Development Predictive Model

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© 2009 FICO Corporation.11

For each variable,understand if and how it predicts historical outcomes

Odd

s of

Goo

d

10:1

5:1

1:1

15:1

20:1

Total Portfolio Odds

# inquires in the last 6 months

None 1 2 3 4

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© 2009 FICO Corporation.12

Find the most informative set of variablesO

dds

of G

ood

# inquires in the last 6 months

Odd

s of

Goo

d

Years at current address

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© 2009 FICO Corporation.13

Variable Weight# inquires last 6 months

None 531 342 – 10 24

# times 30 days delinquent last yearNone 531 242 633 – Max 33

Months since account opened0 – 36 4537 – Max 24

Variable Weight# inquires last 6 months

None 641 552 – 10 48

# times 30 days delinquent last yearNone 741 603 534 – Max 45

Months since account opened0 – 36 5137 – Max 75

Train the predictive model

Target Variable

Custom

er ID

Mon

ths since accoun

t ope

ned

30 days de

linqu

ent in last year

# inqu

iries last 6 mon

ths

Balance / Cred

it Lim

it

Goo

d or Bad

000000001 9 0 1 30% 0000000002 2 0 0 64% 0000000003 11 0 2 100% 0000000004 7 1 1 84% 1000000005 8 0 1 30% 0000000006 17 0 0 37% 0000000007 3 0 1 83% 0000000008 11 0 1 41% 0000000009 23 0 2 73% 0

Input Variables Scorecard Algorithm

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© 2009 FICO Corporation.14

Generate scores and rank order the customersCu

stom

er ID

# inqu

iries last 6 mon

ths

30 days de

linqu

ent in last year

Mon

ths since accoun

t ope

ned

000112354 1 0 9…

Input Variables Variable Weight# inquires last 6 months

None 641 552 – 10 48

# times 30 days delinquent last yearNone 741 602 533 – Max 45

Months since account opened0 – 36 5137 – Max 75

55

74

+

51

+

= 180

150 175 200 225

GoodBad

Score

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© 2009 FICO Corporation.15

Evaluate the quality of the ranking

Customers Sorted by Scores

10%

20%

% B

ad C

usto

mer

s B

elow

the

Scor

e

30%

40%

50%

60%

70%

80%

90%

100%0%

WorstCustomers

BestCustomers

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

0%

The 20% of customers with the lowest score cover over

70% of the bads!

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© 2009 FICO Corporation.1616

Agenda» Decisions & Uncertainty

» Predictive Analytics

» Analytics & Rules

» Model Builder Demonstration

» Decision Management

» Q&A

© 2009 FICO Corporation..

Page 17: An Introduction to Predictive Analytics - Typepad › files › anintroductionto... · An Introduction to Predictive Analytics For Business Rule Developers Mac Belniak Principal Sales

© 2009 FICO Corporation.17

Measuring benefitof analytics with champion/challenger

Champion: The rules and models that currently automate decisions.Challenger: Alternative rules and models that are likely more effective.Champion/Challenger: Running the challenger on a small fraction of the population to verify that it is better.

IF account_number ends in 0-8Champion

IF behavior_score > 650&& utilization > 70%…

THEN up limit by 10%

Champion$ Profit / Account

Challenger$ Profit / Account

ELSEChallenger

IF behavior_score_1 > 750&& utilization > 80%…

THEN up limit by 5%

Page 18: An Introduction to Predictive Analytics - Typepad › files › anintroductionto... · An Introduction to Predictive Analytics For Business Rule Developers Mac Belniak Principal Sales

© 2009 FICO Corporation.1818

Agenda» Decisions & Uncertainty

» Predictive Analytics

» Analytics & Rules

» Model Builder Demonstration

» Decision Management

» Q&A

© 2009 FICO Corporation..

Page 19: An Introduction to Predictive Analytics - Typepad › files › anintroductionto... · An Introduction to Predictive Analytics For Business Rule Developers Mac Belniak Principal Sales

© 2009 FICO Corporation.19

Model Builder supports the entire analytic lifecycle

Access Prepare Explore Model Deploy

» SAS Datasets» Special Values

» Teradata» Oracle» SQL Server» Fixed-Width &

Delimited Text; ASCII & EBCDIC

» MB Native Files

» Replace Missing» Sample

» Stratified» Random

» Partition Train/Test» Sort» Join/Merge» Append» Filter/Where» Variable Creation

» Arrays, Regular Expressions, etc.

» View Table» Statistics

» Summary» Frequency» Correlation» By-Variable

» Dataset Comparison

» Linear Regression» Logistic

Regression» Neural Networks» Reason Codes» K-Means & Bang

Clustering» PCA» Evaluation

Reports» ROC, GINI, KS,

etc.

» Services-Oriented-Architecture» Batch» Transactional

» PMML» Blaze Advisor» Teradata

» Scorecard Tracking» Char. Analysis» Population Stability

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© 2009 FICO Corporation.20

Historically, deployment has been expensive

» Traditional technique» Document model» Ask IT to recode» Lengthy testing

» How many € £ $ lost per day?

Time To Deploy Predictive ModelsSelf-Reported Measures, Global Financial Companies

PredictiveModelSpecs

CompiledExecutableIT Software

Development

SQL inDatabase

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© 2009 FICO Corporation.21

Quickly deploy via Blaze Advisor

» Imported models are available to rule developers and authorized business users can see and modify them

» PMML integration

ImportDM

RepositoryRule Service

.NET

Rule Service

Java

Code Gen

COBOL

Model Builder

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© 2009 FICO Corporation.22

Model Buildersupports scorecard tracking to trigger model refresh

» Easily evaluatepopulation stability

» Track shifts in score distribution

» Analyzecharacteristic-level changes

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© 2009 FICO Corporation.23 © 2009 FICO Corporation. 23

DemonstrationBehavior Risk Scorecard

Import Data from SASCheck the DataFind Predictive PatternsSelect Best PredictorsEvaluate Scorecard QualityExport to Blaze Advisor

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© 2009 FICO Corporation.2424

Agenda» Decisions & Uncertainty

» Predictive Analytics

» Analytics & Rules

» Model Builder Demonstration

» Decision Management

» Q&A

© 2009 FICO Corporation..

Page 25: An Introduction to Predictive Analytics - Typepad › files › anintroductionto... · An Introduction to Predictive Analytics For Business Rule Developers Mac Belniak Principal Sales

© 2009 FICO Corporation.25

Fast, Fast, Fast

» Stronger predictive models in less time

» Accelerated analytic review & approval

» Rapid deployment into production systems

Access Prepare Explore

Data

Discover Approve Deploy

Model

Minimizing Time to Better Decisions with Model Builder

Page 26: An Introduction to Predictive Analytics - Typepad › files › anintroductionto... · An Introduction to Predictive Analytics For Business Rule Developers Mac Belniak Principal Sales

© 2009 FICO Corporation.26

Customer Lifecycle SolutionsACQUIRE MANAGE PROTECT

Marketing Origination Customer Management

Collections & Recovery

Fraud

Decision Management Applications

Marketing Solutions

Capstone®

Decision ManagerLiquidCredit®

Service

TRIAD™adaptive control

system

Debt ManagerRecovery

Management System

Falcon®

Fraud Manager

Lifecycle Analytics and Services

PreScore®

ServiceOrigination and Small Business

Scores

Transaction Risk Scores

Debt Placement Services

Collection Scores

CardAlert Service

Across the LifecycleAnalytics Industry Standard and Custom

Credit Bureau Scores: FICO® Score Global FICO® Score FICO® Expansion ScoreInsurance Scores FICO Credit Capacity Index™ MyFICO®

Custom Analytics: Predictive Analytics Optimization Portfolio AnalyticsDecision Management Tools

For Application Developers and In-House Analytics TeamsBusiness Rules Management: FICO Blaze Advisor®

Model Development: Model BuilderOptimization: Decision Optimizer Xpress-MP Suite

Professional Services

Analytic ConsultingBusiness and Technology Consulting

FICO address all stages of the customer lifecycle

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© 2009 FICO Corporation.27

AnalyticCapabilities

SharedWorkflows

Data

Create value by connecting decisions

Decision ManagementApplication

Smarter DecisionDecisionLogic

Other Applicationsand

Lifecycle Areas

Page 28: An Introduction to Predictive Analytics - Typepad › files › anintroductionto... · An Introduction to Predictive Analytics For Business Rule Developers Mac Belniak Principal Sales

© 2009 FICO Corporation.28

FICO is the leader in Decision Management

“FICO is where the mathematical approach to problem-solving that is inherent in today’s scores and analytics all began.”

— William Blair & Company

PIONEER Introduced many analytic breakthroughs, including credit scoringIntegrated predictive analytics with rules management

LEADER Products that serve whole industries at high scale» 10 billion FICO scores sold a year» Reviewing 20 billion card transactions a year for fraud

PARTNER Expertise on best practices in Decision Management, including operational, legal and regulatory issuesServing many of the world’s top businesses: » 9 of the top 10 Fortune 500 companies» 2/3 of the top 100 banks in world » 2/3 of top US P&C insurers» 1/2 of the top US retailers

Page 29: An Introduction to Predictive Analytics - Typepad › files › anintroductionto... · An Introduction to Predictive Analytics For Business Rule Developers Mac Belniak Principal Sales

© 2009 FICO Corporation.29 © 2009 Fair Isaac Corporation. Confidential.29

To Learn More…Webinar: Enabling COBIT and IT Governance through Business

RulesSeptember 9

FICO Decision Management Tools User GroupSeptember 16-18

Register at: www.fico.com/events

Webinar: Business Change using BPM and BRMSSeptember 23

Or contact us: [email protected]

+1 888 342 6336+44 (0) 207 940 8718

Visit the Decision Management Community:decisions.fico.com

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© 2009 FICO Corporation.3030

Agenda» Decisions & Uncertainty

» Predictive Analytics

» Model Builder Demonstration

» Analytics & Rules

» Decision Management

» Q&A

© 2009 FICO Corporation..

Page 31: An Introduction to Predictive Analytics - Typepad › files › anintroductionto... · An Introduction to Predictive Analytics For Business Rule Developers Mac Belniak Principal Sales

This presentation cannot be reproduced or shared without FICO’s express consent.© 2009 FICO Corporation. 31

THANK YOU

Mac Belniak [email protected]