An Introduction to Editage A division of Cactus Communications Presented to: Cara Kaufman Marjory Spraycar Kaufman Wills Fusting & Company February 29,

An Introduction to EditageA division of Cactus Communications

Presented to:Cara Kaufman

Marjory SpraycarKaufman Wills Fusting & Company

February 29, 2012

Nikesh Gosalia (Vice President, Author Services)Daniel Rosario (Associate Vice President, Quality & Training)

Your partner for professional scientific editing services, worldwide

Presentation Overview

Section 1: About the Company

Section 2: Editing Capabilities

Section 3: CACTUS Relationship Management

2

CACTUS: Company Overview

Cactus Communications was founded in April 2002 as a global English-language services company.

Offices in Mumbai (India), Trevose, PA (near Philadelphia, USA), Tokyo (Japan), Shanghai (China), and Seoul (South Korea), with joint ventures in Taiwan and Brazil.

250+ people employed worldwide; 800+ freelancers

Scientific editing, publication support, medical writing, educational services, translation, and transcription.

40,000+ authors/clients across 93 countries. We focus on providing communication solutions to individual authors, scholarly journals and publishers, academic institutions, as well as pharmaceutical and device companies.

We have worked in over 515 subject areas.

• History• Staff• Activities• Clients

3

International Industry Recognition

CACTUS was recently ranked 13th in “India’s Top 100 Best Companies to Work for” 2011 survey by the Great Place to Work Institute along with The Economic Times (India’s leading financial newspaper). CACTUS ranked 53rd in the 2010 survey.

4

CACTUS was ranked the 12th "Exciting Emerging Company to work for" in the NASSCOM Exciting Emerging Companies (EEC) survey, which was conducted in 2008/2009.

In January 2011, CACTUS was presented a “Red Herring Global 100” award in recognition of the leading role that it plays as a private company using technologies, shaping the logistics of global outsourcing of medical writing, and delivering quality.

Professionalism and Adherence to Best Practices

• Upholds and holds all staff to best-practice standards ICMJE, GPP2, ICH, CONSORT, etc.

• Commitment toward CMPP certification• Provides compliance and best-practice training to all

employees on an ongoing basis• Supports key professional organizations American Medical Writers Association (AMWA) Confederation of Indian Industries (CII) Council of Science Editors (CSE) Drug Information Association (DIA) European Medical Writers Association (EMWA) Healthcare Business Women’s Association (HBA) International Society for Medical Publication Professionals (ISMPP) Sino American Pharmaceutical Association (SAPA) Society for Scholarly Publishing (SSP)

5

Quality Assured: ISO 9001:2008

ISO 9001:2008 certification for our processes

• Quality management system• Control of documents and records• Management commitment• Infrastructure, resources, and training• Care of customer property• Monitoring and measurement of processes• Control of non-conforming products• Corrective and preventive action• Continual improvement

6

7

Quality Assured: ISO 27001:2005

ISO 27001:2005 certified for our information technology security management systems

•Network security and incident management•Data backup and recovery•Physical and environmental security•Virus management•Risk assessment•Mobile computing•Patch management

CACTUS Value Proposition

• High level of scientific acumen– Team members include MDs, PhDs,

PharmDs– Multiple therapeutic areas of expertise– 39 BELS-certified editors and writers

8

Best Poster Council of Science Editors (CSE)

Annual meeting, April 30 – May 3, 2011, Baltimore, MD

• Global footprint• Sophisticated in-house quality/security processes

– ISO 9001:2008– ISO 27001:2005

Presentation Overview

Section 1: About the Company

Section 2: Editing Capabilities

Section 3: CACTUS Relationship Management

9

Editage: Professional Editing Services

10

www.editage.com

The Highest Quality Editorial Services, Worldwide

11

• 135,000+ documents edited• 40,000+ authors served• 400+ contractual editors, worldwide• 90+ expert in-house editors and managing editors• 39 BELS-certified editors on staff• Subject-area specialization• High level of scientific acumen• Team members include MDs, PhDs, and PharmDs• Extensive experience working with ESL authors• Variety of services• All document types accepted (including PDF and LaTeX)

Processes and Professionals

12

• Experts in academia and publishing, including PhDs, post-docs, and experienced editors

• Thorough evaluation processes

Stringent recruitment

• Rigorous month-long training program covering all aspects of academic editing

• On-the-job training and feedback from senior editors

Comprehensive Training

• Two pairs of eyes: subject matter expert and language expert

• Quality guarantee

High quality

• Centers of Excellence for major subject areas, each led by a Managing Editor

• 60% of our experts have published in international journals

Subject matter expertise

Customized Levels of Editing

13

Standard Proofreading• Grammar, spelling, and punctuation• Consistency in terminology and style• Consistency in page layout and font

Advanced EditingEverything in the Standard proofreading service, plus:• Word choice and clarity of text• Terminology usage• Format manuscript according to journal guidelines

Premium EditingEverything in the Advanced Editing service, plus:• Paper organization and structure; gaps in logic• Cover letter to accompany manuscript submission• Editor’s Report• Document Scorecard• Free multiple-round editing (MRE)

Editing Post-acceptance/Resubmission support

Manuscript resubmission

Incorporate reviewers’ suggestions and revise manuscript

Prepare files for resubmission ornew submission

Formatting andartwork preparation

Pre-submission support

Post-submission support

Journal selection Editing and pre-submission

peer review

Editing, formatting,and artwork preparation

Journal submission

Publication Support

14

Journal Support

Manuscript screening services• Evaluate manuscripts based on pre-determined checklist

• Recommend rejection for manuscripts that clearly don’t fulfill criteria

• Identify manuscripts that require further review by journal editors

Peer review management• Find and recruit peer reviewers

• Manage reviewer communications and delivery

• Monitor reviewer performance + deadline conformance and maintain reviewer roster

15

16

Medical writing •Covers medical affairs, regulatory, and academic sectors

•Writing experience includes manuscripts, clinical study reports, safety reports, patient summaries, slide sets, and scientific poster presentations

•Team members include MDs and PhDs; multiple therapeutic areas of expertise

Educational Services

•Conducts training for ESL researchers on manuscript writing and good publication practices

•Offers on-site workshops and online courses

Other Services

Translation•A team of translators and editors works on each document

•Four-step process: translation, proofreading, language and technical review, and translation of graphics via DTP

Transcription•Medical, life sciences, and business transcription for the repurposing of content for everything from conferences to training courses

•Editors with 8–10 years of experience in transcription

•High quality transcriptions regardless of audio quality, including multiple speakers and environmental noise

17

Other Services

Presentation Overview

18

Section 1: About the Company

Section 2: Editing Capabilities

Section 3: CACTUS Relationship Management

Relationship Management: Process

• A US-based strategic coordination team with western understanding and experience

• A dedicated relationship manager in India for specifics surrounding day-to-day project management

• A dedicated delivery team located in Mumbai, India• Document processing and delivery predefined according to

processes mapped in consultation with our clients

19

Client-CACTUS Coordination During Process

ClientClient

Client Manager in the US

(US time zone)

Client Manager in the US

(US time zone)

Client Manager in India (Partial

overlap with US time zone)

Client Manager in India (Partial

overlap with US time zone)

Advantages to CACTUS Clients

Consistent quality• CACTUS is a medical communications company dedicated to the highest level of

professional standards• Solid understanding of author needs, journal requirements, and peer review processes• Extensive experience working with ESL authors and speakers

Ability to scale effectively• A large and highly trained editing team means flexible resources• Existing infrastructure, author submission gateway, and customer service teams• Robust recruitment and training structure allows for rapid expansion based on volume• Ability to allocate dedicated resources for our clients

Ease of vendor management • Fast turnaround time• Leverage of time zones can mean no downtime

Cost advantages as a result of leveraging global assets

20

Contact Information

Partnering with Publishers, Journals, and Authorsfor Professional Scientific Editing Services, Worldwide

Sandi McIntyreAccount Director

[email protected]

T: (215) 244-8100C: (267) 567-3094URL: www.editage.com

T: +91-22-67148888C: +91-9820372504

Nikesh GosaliaVice President, Author Services

[email protected]

United States • India • Japan • China • South Korea