An Integrated Framework for Research and Education Supply Chain for the Universities Md. Mamun Habib 1, Chamnong Jungthirapanich 1 1 Graduate School of.

An Integrated Framework for Research and Education Supply Chain for the Universities

Md. Mamun Habib1, Chamnong Jungthirapanich1

1Graduate School of Information Technology, Assumption University, Bangkok, Thailand

Rationale• Most supply chain management (SCM) literature focuses

on the manufacturing industry.

• Only little literature on SCM in the service industry

• Very few research papers on SCM in the Academia

Rationale (Continued)

• In educational institutions, one of the primary suppliers of process inputs is customers themselves

• The concept of customers being suppliers is referred to as “customer-supplier duality.”

• The duality implies that educational supply chains should be bi-directional.

Research Objectives

To depict a holistic view, comprising inputs, the process, and outputs of the educational supply chain

To design a single-level, multi-tier, and bi-directional supply chain for the universities

To develop an integrated supply chain management model for the universities

Significance

Educational supply chain management improves the well-being of the end customer or the society.

The exploratory study addresses the education supply chain, the research supply chain

Significance (Continued)

The proposed model for the universities provides two main contributions to the society.

The proposed conceptual model for the universities provides a novel approach for decision makers.

Scope The proposed model covers universities only, excluding

primary, secondary, or other higher educational institutions.

This model links educational management with general business management.

From a managerial perspective, this research provides an approach to developing and assessing SCM application in the academia.

Literature Review

Evolutionary Timeline of SCM

1950 - 1970 1970 - 1980 Logistic in SCM

1980 - 1990

1950Intiate Logistic Concept 1970

Mature Logistic Concept

1980Intiate the SCM Concept

1990 - 2008

2007Educational SCM

1985SCM in Manufacturing Industry

1995Intiate SCM in Service Industry

Research Methodology

• An empirical research

• Data Collection: Primary and secondary data

• Model Development

Preliminary Model: Past theoretical frameworks

Final Model: Delphi

Research Methodology (Continued)

Model Evaluation: Verification and Validation by Structural Equation Modeling (SEM)

Actual implementation is suggested for prospective investors or current university administrators.

Theoretical Frameworks

O’Brien and Deans (1996)

The results from a survey conducted among students and employers

There was no research model in the paper. They examined the concept of adapting industry models to

higher education, with specific reference to the idea of an educational supply chain.

Theoretical Frameworks (Continued) Lau, 2007

The “Student” Supply Chain at the City University of Hong Kong

Theoretical Frameworks (Continued) Lau, 2007

The “Research” Supply Chain at the City University of Hong Kong

A Conceptual Framework A Holistic View of an Educational Supply Chain

A Conceptual Framework (Continued)Single-level, Multi-tier, Bi-directional Supply Chain

Management for the Universities

Suppliers(Multi -Tier)

· Students (Self Funding)· Family (Source of Fund)· Govt. & Private Organizations

(Scholarship)· Student Suppliers (High School/

College)· Faculty Suppliers (Other

Universities)· Assets or Equipment Suppliers · Educational Materials Suppliers· Internal & External Research

Projects Suppliers

Service Provider(University)

· Different Programs· Faculty· TQM· Knowledge

Management (KM)· Facilities· Research Projects· Research Center

Customers(Multi - Tier)

· Graduate with Desirable Quality

· Family· Employers · Funding

Organizations of Research Projects

· Research Outcomes

Consumer

· Society

Customer Supplying I/PSupplied

InputSupplied Output

CustomerConsuming

O/P

Finished Products

Raw Materials

A Conceptual Framework (Continued)An Integrated Supply Chain for the Universities

StudentsSociety

Students

Internal & External Projects

Family

Suppliers

Supplied Input

University

Customers

Consumer

TQM

Graduates with Desirable Quality

ResearchSupply Chain

EducationSupply Chain

A Conceptual Framework (Continued)Suppliers

Human Suppliers

FundingSuppliers

Non-Human EntitiesSuppliers

Suppliers

High schools, other universities

Self funding, family, scholarship

Computer, stationery, university self funding research, external research funds, ministry of education, private organizations

A Conceptual Framework (Continued)

A Service ProviderUniversities

Different Accredited Programs Faculty

Facilities

Knowledge Management (KM) Total Quality Management (TQM)

Research Projects (Internal & External) Research Center

A Conceptual Framework (Continued) Customers

Consuming Output (O/P) Customers

Supplying Input (I/P) Customer

Customers

Graduates

Family

Employers

Funding Organizations

Research Outcomes

Others

Graduates

A Conceptual Framework (Continued)

The Consumer Society

Two Contributions

Human Resource Contribution: Quality Graduates

Research Contribution: Research Findings

A Conceptual Framework (Continued) Education and Research in the Universities

Universities

Curriculum,University Culture,

FacilitiesFaculty Capabilities

University Culture,Facilities,

Faculty Capabilities

AcademicAssessment

AcademicDevelopment

PerformanceAssessment

ResearchDevelopment

Graduates with Desirable Quality

Research Outcomes

Education

Research

A Conceptual Framework (Continued) Assessment

Performance Indicators in terms of Effectiveness and Efficiency

University

Education

Research

Efficiency

Effectiveness

Effectiveness

Efficiency

Assessment

Assessment

A Conceptual Framework (Continued)

1. Graduates with Desirable Quality

a) Graduates Benchmarking b) Graduates Value Enhancement

2. Research Outcomes

Problem solution, pure theory, thesis findings, internal and external projects applications, researchers, research publications or research findings, etc.

Biography of Md. Mamun Habib

• Mr. Mamun Habib accomplished his B.Sc. degree in EEE (Electrical and Electronics) from Bangladesh University of Engineering & Technology.

• He pursued M.S degree in Computer & Engineering Management (CEM) of Assumption University (AU), Thailand.

• He is now a Ph.D. Candidate in CEM at Assumption University.

• His current research interests include Supply Chain Management, Higher Education System and knowledge Management.

Biography of Md. Mamun Habib (Continued)

He achieved President and Vice-President Award for his outstanding performance in Master’s Degree.

He is the Founder & President of a NGO, Engineering Education & Career Program (EECP).

This international organization (www. eecp-edu.org), the platform of Undergraduate and graduate level students is working for the young generations career development and other activities.

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