An Idaho Resource Roadmap Courtney Keith, LMSW Idaho Department of Health & Welfare.

An Idaho Resource Roadmap

Courtney Keith, LMSWIdaho Department of Health & Welfare

Resources in Idaho: Where to Start?

Well, let’s start by taking a minute to get to know this great state of ours...

What We Know AND What We Don’t

• Idaho’s population is as diverse as its landscape...

• And the needs of our citizens are no less diverse.

SO...

• Who are the citizens we serve?• What do they need most?• Where do they find what they need?

WHO - Idahoans• Population: 1.6 million

– 83.1% White– 11.8% Hispanic or Latino– 2.2% Two or more Races– 1.7% American Indian– 1.4% Asian– 0.8% Black or African

American– 0.2% Native Hawaiian and

Pacific Islander

• 15.5% of Idahoans live below the poverty level

• Average household size – 2.68 individuals

• Median household income - $46,767 annually

• 29,287 children under age 18 live in homes with, non-parent kin – 6.8% of children in Idaho

• 122,955 Veterans – 7% of Idahoans

• 23,395 Incarcerated, discharged, or paroled individuals – 80% male/20% female

• Approximately 1,200 children are in formal foster care at any given time in Idaho.

• 88.8% high school graduate• 25.1% bachelor degree or

higher

WHAT – Resources and Support

Some of the most difficult resources to locate in Idaho, especially rural Idaho, are:1. Transportation2. Affordable

Housing3. Affordable,

Quality Child Care

4. Food Security5. Livable Wage Jobs6. Legal Assistance7. Medical, Dental, Vision Services8. Kinship Resources9. Veteran Services10. Mental Health &

Substance Abuse Services

Where

• The 2-1-1 Idaho CareLine – a free statewide community information and referral service. The database includes programs that offer free or low cost health and human services or social services, such as rental assistance, energy assistance, medical assistance, food and clothing, child care resources, emergency shelter, and more.

• 2-1-1 is part of the Idaho Department of Health and Welfare and operates M-F from 8am to 6pm.

You can contact the CareLine by dialing 2-1-1 or 1-800-926-2588, by visiting our website at www.211.idaho.gov, or by texting TXT211.

How 2-1-1 Can Help...

State Agencies

• Idaho Department of Health & Welfare• Idaho Department of Labor

• Idaho Division of Vocational Rehabilitation

• Idaho Division of Veterans Services• Idaho Housing and Finance Association

• Idaho Legal Aid Services• Idaho Suicide Prevention Hotline

Idaho Department of Health and Welfare

The Division of Behavioral Health• Adult Mental Health – state funded and operated

community based mental health care services through Regional Mental Health Centers (RMHC) located throughout the state. Community-base and consumer-guided service may include:– Crisis screening and intervention– Mental health screening– Psychiatric clinic services – Case management– Individual therapy– Group therapy– Community-based rehabilitation services (CBRS)– Assertive Community Treatment (ACT)– Patient Assistance Program (PAP)– Benefit Assistance– Co-occuring disorders treatment– Pharmacological Education– Short-term Mental Health Intervention

Idaho Department of Health and Welfare

The Division of Behavioral Health• Children's Mental Health – staff will help the family complete an application for services; determine child and family eligibility; complete a comprehensive assessment; and develop a service plan identifying specific concerns, strengths, what needs to happen to improve the situation, and how long it should take.

• For families without Medicaid or other insurance, a sliding fee scale is used to determine client cost share; review available and appropriate community providers; and make necessary and appropriate referrals to community-based services.

Idaho Department of Health and Welfare

The Division of Behavioral Health

• The Substance Use Disorder Service Program can provide assistance for individuals needing help with a drug or alcohol

related problem. – Help finding treatment– Information for providers– Recovery coaching

Idaho Suicide Prevention Hotline: 1-800-273-8255

Idaho Department of Health and Welfare

The Division of Public Health• Community Health: environmental health, epidemiology, fish advisories, food protections, health districts, health preparedness, etc.

• Disease & Conditions: cancer, diabetes, Ebola virus disease, HIV, STDs, West Nile, etc.

• Family Health: breastfeeding, children's special health, family planning, immunizations, obesity, vital records, etc.

• Health Assistance: Women’s Health Check, WIC Program

• Prevention: adolescent pregnancy prevention, senior fall prevention, sexual violence prevention, suicide prevention, etc.

Idaho Department of Health and Welfare

The Division of Family and Community Services (FACS)

• The 2-1-1 Idaho CareLine – Statewide, toll-free information and referral call line, Community Outreach, etc.

• Child Welfare – child protection services, foster care, adoptions, independent living, interstate compact, and compliance with Indian Child Welfare Act.

• Developmental Disabilities – intensive behavioral intervention program supplying intensive therapy services to children; service coordination and case management; and family support services.

• Infant and Toddler Program – serves children birth to three year of age with developmental delays and disabilities including: therapy, education, service coordination, home visits, and health services.

• Navigation – serves individuals, families, and children who may benefit from one-on-one assistance in developing a service plan to meet their goals for stability, self-sufficiency, health and safety through 120 days of case management services.

• Southwest Idaho Treatment Center (SWITC) – a state-operated facility for developmental disabled individuals who are engaging in behaviors which are dangerous to themselves or others.

Report Child Abuse: 208-334-KIDS (5437) or 1-855-552-KIDS (5437) or call 2-1-1 and be transferred

Idaho Department of Health and Welfare

The Division of Welfare (Self Reliance)• Idaho Child Care Program (ICCP) – provides child care assistance to low-

income, working families by paying for a portion of child care. This is for parents who work, attend school, or participate in approved activities to help prevent children from being placed in foster care.

• Food Stamps – supplemental food assistance based on household size and income.

• Temporary Assistance to Families in Idaho (TAFI)– TAFI (Traditional): provides temporary cash assistance and work

preparation services for families with children.– TAFI (Child Only): provides cash assistance for kinship providers

raising relative children.• Aid for Aged, Blind, and Disabled (AABD) – provides cash assistance for

individuals who are 65 or older, blind, or disabled.• Child Support – locating non-custodial parent; establishes legal

relationship (paternity) between a father and his child; establish child support obligations; make sure child support is paid; make sure medical support is provided; and change child support orders.

Call 1-877-456-1233 for more informationChild Support: 1-800-356-9868

Idaho Department of Health and Welfare

The Division of MedicaidMedicaid has different programs available that provide health coverage for:• Children under age 19• Parents or other related adults with children under age 19• Pregnant women• Women diagnosed with breast or cervical cancer or pre-cancer• People aged 65 or older• People who are blind or disabled (using Social Security criteria)

Medicaid also has programs for:• Workers with disabilities• Long Term Managed Care• Home and Community based care• School-based services• Your Health Idaho

Call 1-877-456-1233 for more information

Idaho Department of Labor

• Adult and Youth Workforce Investment Act (WIA) Services

• Unemployment Insurance• Career Building• Veteran Services• Serve Idaho• Job Seeking

317 W. Main StreetBoise, Idaho 83735

Phone: (208) 332-3570

Idaho Division of Vocational Rehabilitation

• Services for Individuals with Disabilities– Vocational guidance and counseling – Assessment to determine vocational strengths – Career and Job training– Purchasing of tools and licenses (as necessary)

– Medical assistance– Job shadowing and coaching

650 W. State StreetRoom 150

Boise, Idaho 83720-0096Phone: (208) 334-3390

Idaho Division of Veterans Services

• Employment Benefits, Job Search and Placement, and Career Counseling

• Financial Assistance • Reduced fee Hunting, Fishing, Camping

• VA Medical Center• Idaho Veterans Homes

821 21st AveLewiston, ID 83501

Phone:(208) 799-5084

Idaho Housing and Finance AssociationIdaho Housing Authority

Idaho Housing and Finance Association improves lives and strengthens Idaho communities by expanding housing

opportunities, building self sufficiency, and fostering economic development. They may offer services pertaining to:

• Housing and Urban Department (HUD) to support a comprehensive  and coordinated statewide housing approach for emergency shelter, transitional housing, and permanent housing opportunities for low-income Idahoans

• Housing compliance services for Section 8 Housing• Housing information and referrals• Rental Assistance• Small business loans• Multifamily housing• Homebuyer education and foreclosure prevention

Call 877.438.4472

Idaho Housing and Finance AssociationIdaho Housing Authority

Boise City/Ada County Housing Authority1276 River Street, Suite 300Boise, ID 38702(208) 345-4907 Southwestern Idaho Cooperative Housing Authority377 Cornell StreetMiddleton, ID 83644(208) 585-9325Nampa Housing Authority1703 Third St. N.Nampa, ID 83687(208) 466-2601

Twin Falls Housing Authority200 Elm Street N.Twin Falls, ID 83301(208) 733-5765

Housing Authority of the City of Pocatello711 N. 6th AvenuePocatello, ID 83205(208) 233-6276

Coeur d'Alene Branch Office915 W. CanfieldCoeur d'Alene, ID 83815208.762.5113

Idaho Falls Branch Office506 X. WoodruffIdaho Falls, ID 83401208.522.6002

Lewiston Branch Office215 Tenth Street, Suite 101P.O. Box 342Lewiston, ID 83501208.743.0251

Idaho Legal Aid Services

Idaho Legal Aid Services is a nonprofit statewide law firm dedicated to providing equal access to justice for low income people through quality advocacy and

education.

Intermountain Fair Housing Council

The Intermountain Fair Housing Council (IFHC) is a nonprofit organization that promotes fair housing practice for housing consumers and housing providers

throughout Idaho.

The IFHC:• Provides information and education services to housing consumers, housing

providers, community organizations, and lending institutions.• Monitors fair housing compliance of housing providers, lending institutions, and

local and state governments.• Engages in enforcement activities which include investigation, testing, and

complaint filing with State or Federal authorities.• Negotiates fair housing settlements by mediation, conciliation, or litigation, if

necessary.

Call 383-0695 or Toll-free at 800-717-0695

Idaho Suicide Prevention Hotline

Idaho Suicide Prevention Hotline provides crisis intervention, emotional support, problem solving and referrals to local resources for persons at risk for suicide and for those concerned about them.• Idaho is consistently among the states with the highest suicide rates.

In 2013 (the most recent year available) Idaho had the 8th highest suicide rate, 44% higher than the national average.

• In 2013, 308 people completed suicide in Idaho; a slight increase from 2012.

• Between 2009 and 2013, 79% of Idaho suicides were by men.• In 2013, 65% of Idaho suicides involved a firearm. The national average

is 51%.– 5.8% (1 in 7) of Idaho youth attending regular public and charter

high schools reported seriously considering suicide in 2013. – 7.0% (1 in 14) reported making at least one attempt.

• A ten percent (10%) reduction in Idaho suicide attempts can immediately save over $4 million per year in medical costs alone. If the cost burden of suicide in Idaho was evenly distributed over the population (2008) the burden would amount to over $250 for every person living in Idaho (Piland, 2010).

Call 1-800-273-8255 24 hours a day, 7 days a week for support

County Level

• Some counties in Idaho offer Indigent Services, which may include assistance with:

• Note: Please contact your local county office to inquire about programs and services offered in your area.

• Cremation Services• Trash Bill Exemptions

• Property Tax Relief• Rental and/or Utility Assistance

• Medical Services• Medical Devices• Prescription Assistance

• COBRA premiums

Our Community

• Many communities in Idaho have a Community Action Partnership Agency. Services vary depending on the local CAP Agency.

• Many CAP Agencies offer a variety of services, which may include:

• The Emergency Food Assistance Program (TEFAP) - provides food baskets to eligible households.

• Low-Income Home Energy Assistance Program (LIHEAP) - helps eligible low-income families pay a portion of the costs for heating their homes in Idaho's winter months. Energy conservation education is also available.

• Idaho Telephone Service Assistance Program (ITSAP) - helps eligible low-income families pay for basic telephone service installation costs or monthly costs for basic residential phone service.

• Weatherization Assistance Program (WAP) - helps eligible low-income families conserve energy, save money, and improve living conditions by repairing or replacing heat sources (heaters, furnaces, etc.), installing insulation, weather stripping, and caulking around windows and doors.

Area Agency on Aging

• The Commission on Aging has various office locations throughout the state of Idaho. Program and services may vary by location and may include:

341 W. WashingtonBoise, Idaho 83702

Phone: (208) 334-3833or 1-800-926-2588

• Community Based Services• Caregiver Services• Adult Protection• Ombudsman Services• Disease Prevention• USDA Food Commodity

Programs• Medicare Fraud Prevention

and Education• Senior Employment • Volunteer Resources

Idaho Public Health Districts

• As independent agencies, Idaho's seven health districts are primary outlets for public health services. These districts work closely with Health and Welfare and other state and local agencies. Each district has a board of health appointed by county commissioners within that region. The districts are not part of any state agency.

• Each district responds to local needs to provide services that may vary from district to district, ranging from community health nursing and home health nursing to environmental health, dental hygiene and nutrition. Many services are provided through contracts with Health and Welfare.

Panhandle Health District 8500 N. Atlas Road Hayden, ID 83835 208-415-5100 

North Central Health District 215 10th Street Lewiston, ID 83501 208-799-3100 

Southwest District Health13307 Miami Lane Caldwell, ID 83607 208-455-5300 

Central District Health Department707 North Armstrong Place Boise, ID 83704-0825 208-375-5211 

South Central Public Health Twin Falls, ID 83301-3156 208-734-5900 

Southeastern Idaho Public Health 1901 Alvin Ricken Drive Pocatello, ID 83201 208-233-9080 

Eastern Idaho Public Health District 1250 Hollipark Drive Idaho Falls, ID 83401 208-522-0310 

Questions?