An HCI View if RPI's SIS

Rule 1: Never trust a computer system that types on itself.

One HCI view of sis.rpi.edu

C. Rosakranse for COMM:6961, Fall '08

Three Major Problems

1) Lack of pertinent navigation

2) Redundant redundancy

3) Misplaced information

(besides the crazy amount of white space)

C. Rosakranse for COMM:6961

1) Navigation - Where am I?

C. Rosakranse for COMM:6961

Easy fix – breadcrumbs (also moved search to

upper right corner)

C. Rosakranse for COMM:6961

2) After you select a term from the previous page, you are then returned this page, which

also asks for a location (aka Redundant redundancy).

3) Misplaced Information: An additional annoyance comes in the form of the Info section. This turns out to be very important information that no one will read because of its location. It should be next to the fields that it pertains to.

C. Rosakranse for COMM:6961

Fix for 1, 2 and 3 – One page to rule them all

It’s still not pretty , but improved navigation , non-redundant pages, and well-placed information leads to a more pleasant user experience, fewer calls and e-mails to the reg office, and less use of the back button, which, as we all know, leads to the dreaded…..

But that’s another presentation.

C. Rosakranse for COMM:6961