AMS Summit

AMS Summit October 31, 2017

Ron Dunford

Describe a Poor Leader

Describe the Results From Poor Leadership

Describe a Great Leader

Describe the Results From Great Leadership

Is there a Correlation Between Leadership and Results?

“If your (leadership) vision is poor

and unclear, the mist in your mind will eventually become a fog in your

organization.” ~ John Maxwell

“Only three things happen naturally in organizations; friction, confusion, and underperformance….

….Everything else requires leadership.”

~Peter Drucker

The Leadership Vs. Management Debate:

What’s the Difference?

Three Common Mistakes

#1~ People use the terms “management” and “leadership”

interchangeably.

#2~ People use the term “leadership” to refer to people at the very

top of the organization.

#3~ People often think of “leadership” in terms of personality

characteristics. John P. Kotter Harvard Business Review

Management is a set of well-known processes like:

Planning

Budgeting

Structuring Jobs

Staffing Jobs

Measuring Performance

Problem-Solving John P. Kotter Harvard Business Review

“Management helps you to produce products and services

as you have promised, of consistent quality, on budget, day

after day, week after week.”

John P. Kotter Harvard Business Review

Leadership is entirely different. It is:

Taking an organization into the future.

Finding opportunities that are coming at it faster and faster and successfully exploiting those opportunities.

About vision, about people buying in, about empowerment and about producing useful change.

John P. Kotter Harvard Business Review

Managers are people who do things right. Leaders are people who do the right thing.

~Warren Bennis

Management is about coping with complexity. Leadership is about coping with change.

~John Kotter

Managers are concerned about how things get done. Leaders are concerned with what things mean to people.

~Abraham Zalesnik

Managers are Builders. Leaders are Architects.

~John Mariotti

Lead too much, with little standards, and you risk a rule of chaos and

little discipline.

Manage too much and you stifle morale by being an authoritarian

manager.

Those who think it’s either/or, will hamper the development and

motivation of the team.

“We need superb management. And we need superb leadership. We

need to be able to make our complex organizations reliable and

efficient. And we need them to jump into the future ~ the right future~

at an accelerated pace.”

John P. Kotter Harvard Business Review

The Challenge:

We spend a disproportionate amount of timing training for

management skills vs developing leaders.

Benefits of an Optimized Leadership Program

A Pipeline of Leadership Talent

Talent Aligned with Corporate Goals

Improved Morale

Increased Retention

Improved Leadership Skills

Consistent Measurement Through Development and Performance Management

Oracle White Paper ~ June 2012 Seven Steps for Effective Leadership Development

CEO Magazines Annual Report The Best Companies For Leaders

Among all the companies studied, those whose leadership

development efforts ranked in the top 15% grew their market

capitalization by 122% over the 10 years ending 2014 –

while those in the bottom 15% grew by only 37%.

Leadership Development

Possibility

Status Quo

25%

20%

15%

10%

5%

0%

Only 7% of Organizations Feel They Have a

Best in Class Leadership Development Program.

The State of Leadership Development Research Report ~ Harvard Business Publishing

The DNA of Successful Programs

They have an impact on organizational results and are regarded as a strategic priority

They benefit from c-suite support

Programs are not restricted to senior management, but are instead offered for all levels

They develop a strong pipeline of internal candidates, creating opportunities for promoting from within

The State of Leadership Development Research Report ~ Harvard Business Publishing

Be GREAT at Managing…

…But be at least as GREAT at Leading!!!

Success leaves clues….

….all you have to do is look for them.

Success principles are known… …you just have to determine which ones to use and in what order.

Florence Chadwick

Sister Madonna Buder

Sir Edmond Hillary

Steve Fosset

Roger Bannister

Alex Honnold

Some of life’s greatest feats were done by people who didn’t know they were impossible.

We look in the wrong place to see if something is possible. We look into the past.

Commit to something you do not know how to do or that you’ve never done.

Terry Bowden “M.A.D.”

Wake up as a success every day!

Walk the Plank

We all specialize in self-fulfilling prophecy.

“This is so simple it sounds stupid, but it is amazing how few people really understand that

you only find oil if you drill wells.

You may think you’re finding it when you’re drawing maps and studying logs,

but you have to drill.”

The Domino Effect

“Win or lose…Do it fairly.” ~ Knute Rockne

Colin Powell on Leadership

(Creating Conditions of Trust)

…allows you to take your team past the level that the science of management says is possible.

No matter how COLD you are

you must never look COLD

No matter how HUNGRY you are

you must never look HUNGRY

No matter how TERRIFIED you are

you must never look TERRIFIED

“Because if you are scared, terrified, hungry, & cold, they will be scared,

terrified, hungry, & cold.”

They’ll follow you . . . . . . Into the darkest night . . . Down the deepest valley . . . Up the steepest hill

Doing all that the science of management says you can with your resources….

….but then taking the extra step and giving it that & that comes from getting people to you so they will follow you if only out of curiosity.

Be Fun to be Around (Energizing).

Happiness is Contagious!

The happiness “myths”….

I’ll be happy when _____

It’s dangerous not to do what you love. The harsh truth is that if you don’t love what you’re doing, you’ll lose to someone who does.

Principles are simple. . .

Dream Big

Expect Success

Take Action

Play Fair

Have Fun

. . .But they’re not easy!

is nothing more than a ,

practiced every day; while is simply a

, repeated every day. It is the cumulative

weight of our disciplines and our judgments that leads

us to either success or failure.

Key Messages to Take Away:

1~ Make developing leaders part of your strategy

2~ Know your guiding principles and practice them daily

3~ AND keep it simple