One Call Does it All DB Schenker in the Americas
One Call Does it All
DB Schenker in the Americas
2
Strategy Overview
About Us
Americas Key Facts and Figures
3
Infrastructure
Transport and Logistics Passenger Transport
DB Group’s fundamental concept
Deutsche Bahn AG
The DB Group is a global leader in the areas of
transportation infrastructure, transport, and logistics
DB Schenker is part of the DB global transportation group
which consists of three divisions, nine business units, and 300,000+ employees
4
1 Within Germany as well as cross border traffic; 2 In UK with Arriva-affiliate ‘CrossCountry’ also long-distance passenger transport;
3 Business unit is assigned to the Rail Technology and Services division
DB Bahn Regional
Regional/urban passenger transport
(Germany)
DB Bahn Long Distance
Long-distance rail passenger
transport1
DB Arriva
Regional/urban passenger transport
(Europe)2
Passenger transport: Domestic
and European-wide mobility
services
DB Netze Track
Rail network
DB Netze Stations
Traffic stations
DB Netze Energy
Traction current
Infrastructure:
Efficient and future-oriented rail
infrastructure in Germany
DB Schenker Logistics
Global logistics services
DB Schenker Rail
European rail freight transport
Transport and logistics:
Intelligent logistics services via
land, air and the sea
DB Services3
Integrated range of services
5
Netze No. 1
Rail infrastructure
No. 1 Operation of railway
stations
Bahn
No. 2 Local rail passenger transport
No. 2 Long-distance passenger rail transport
No. 2 Bus transport
Schenker
No. 1 Rail freight transport
No. 1 Land transport No.
Ocean freight
5 Contract logistics
No. 2 Air freight
3 No.
As of Dec. 31, 2012
The DB Group of companies are global leaders in all of
their business units across the globe
Land Transport
6
#1 Europe
#2 Global
#3 Global
In the area of Transportation, DB Schenker is one of only
a few providers with top rankings in all modes of transportation
Air Freight
Ocean Freight
Delivering on our promises for over 130 years
Contract Logistics #5 Global
DB Schenker provides a complete and integrated suite of
products for our customers – a single source for all transportation needs
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Air Freight Ocean Freight Customs Contract Logistics
Globally Contracted
Preferred Carriers
DB Flight Operations -
Scheduled Charter Flights
APAC - EMEA - NA (Over
900 flights annually)
Specialized Services -
Aeroparts, Marine,
Perishable,
Pharmaceutical
Tailored, multimodal
transport solutions
Integrated pre- and post-
carriage
Efficient capacity
management
Scheduled departure and
arrival times
Optimal transit times
Competitive rates
Cost efficient and
consistent clearance
solutions
Strong network of ISO
Certified offices
transacting Customs
import business
Ensure shipments are in
compliance with all
regulatory requirements
Utilizing state of the art
web technology
Supply Chain
Management
Warehouse Management
Complex Warehouse
Systems
Value Added Services
Global DB Schenker-
network
Online tracking system
DB Schenker Global reach with local presence enables us
to provide consistent performance and outstanding service
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Land Transport Air Freight Ocean Freight Contract Logistics
720 locations in
36 countries
73.4 M Shipments
(2008)
Circa 32,000 line hauls
per week
800 locations in over
100 countries
Over 900 charter flights
per year
1.2 M tons volume/year
800 locations in over
countries
73.4 M Shipments
(2008)
Circa 1.5 M TEU ocean
freight volume/year
500 locations in over 50
countries >40 M sqft
warehouse space
9
Strategy Overview
About Us
Americas Key Facts and Figures
We actively support the DB strategy which focuses on
profitable growth while serving our customers, employees, and the environment
10 Deutsche Bahn AG
Customer and quality
Profitable growth
Strategic
directions
Vision We are becoming the world's leading mobility and logistics company Sustainable business success and social acceptance
Cultural change/
employee satisfaction
Resource
preservation/
emissions and
noise reduction
Sustainability
dimension
Profitable market leader
1. Economic
Top employer
2. Social
Eco-pioneer
3. Environmental
Top Top Top 1 10 1 1
2
3 4
In the Americas, we have initiated the
“Expedition to Success” in order to achieve this strategy
11
Our compass
"guides the way" to
be the leading
integrated
transportation
provider responsible
to our shareholders,
customers,
employees, and
environment.
Our compass provides direction with 5 key components to
help us achieve our vision and strategy
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Optimal customer portfolio
Sustainable portfolio of customers for whom we can provide value and with whom we can build long term relationships and partnerships.
Integrated transportation solutions
Traditional network capabilities
supplemented by value added
transportation services.
Proactive Analysis & Decision Making
Accurate, timely information that is easily
accessible for our customers and our
business. Demonstratable Value
Investing more in value creation
and eliminating non-value
activity.
“Yes” and Continuous Improvement
Employees who are focused on how to
consistently make things better for our
customers , our organization, and our
community & environment.
Customers are at the core of our strategic focus
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Sustainable
Customer portfolio
Targeting
Vertical markets
Grow with our customers
Balance of strategic long term solution based
business with midsize customers in growing
industries
Expand our business in emerging markets
Align our resources with the needs of our
customers
Select and target customers who are a good fit for
us
Match our resources to the right level of opportunity
Provide Expertise For Our Customers
Consolidate & leverage our expertise
Package our capabilities to match the business
requirements of our customers
Focus our messages in the language of our
customers
CUSTOMERS
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Value and solutions
Innovative partnerships
Data strategy
IT roadmap
Provide Value and Solutions
Leverage our successes across customers
Enhance our offerings – Integrated Cargo
Management, Global Procurement Solutions
Become a trusted source
Deepen relationships with our key customers to
become “the” solution – not a series of solutions.
Use information to create value
High quality, timely, efficiently sourced data that is
easily accessible
Tools enabling analysis for trends and additional
insight
Process information efficiently
IT infrastructure that both efficiently and effectively
allows our data to be entered, processed, stored,
and retrieved.
SOLUTIONS
INFORMATION
Providing value through solutions and information is key to
our success
15
TANGO
Execution excellence
Yes. culture
Culture of
Continuous Improvement
Utilize a global operating platform
Data integrity, validation, operational execution
Live and breathe quality
Process discipline
Clear roles and KPIs
Minimize inefficiency
Believe we can do it – YES.
Service focused, team-oriented, passionate,
solution oriented, optimization minded, results
driven, execution focused, and accountable
And always make things better
Everyone, everyday, making it better
Living up to our commitments
CULTURE AND ENVIRONMENT
EXECUTION
Executing on our promises and being responsible to our
employees and our community ensures sustainability
For us, our relationship with you is both a partnership and a journey where we can achieve great things together.
Our entire culture and attitude is centered
around “Yes”
16
17
Strategy Overview
About Us
Americas Key Facts and Figures
18
In the Americas, DB Schenker is represented in 19 countries
Our Management team is dedicated to providing our
customers with the solutions they require to serve their customers
To be regarded as one of the world’s leading providers of transportation and logistics,
a company needs an exemplary management team.
19
Heiner Murmann
CEO Region Americas
Malcolm Heath
CEO Schenker Inc.
David Bouchard
CEO Schenker
Logistics Inc. and Head
of Contract Logistics
Eric Dewey
CEO Schenker
of Canada
Arnold Da Silva
Head of
Ocean Freight
Jan Dekempe
CFO
Stuart Curtis
Head of IT
Susan Kichuk
Head of Corporate
Development &
Marketing
Andreas Pohl
Head of
Air Freight
Jay Arnold,
Head of HR
Eric Brenner
CEO Latin America
(USD $ Billions)
2012 World GDP Breakdown
The Americas Region is the largest market in the world
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Source: IMF April 2013
DB Schenker Presence
USA 15,685
Canada 1,820
Latin America 5,766
Europe 16,584
Asia Pacific 12,325
Other Regions 19,528
Americas = 23,271
The U.S. economy has gained some
traction, with growth improving
through 2011 and signs of expansion
in the job market. Inflation has been
subdued recently, but higher oil prices
may push up inflation in the near term.
And while some job growth is evident,
wage growth has been negative in
real terms for the past two years and
remains weak.
21
Source: IMF - World Economic Outlook, April 2013
The U.S. and Canadian economies are mature and stable –
Latin America is poised for above average growth
Canadian growth slowed down in the
2nd half of 2012, with fiscal consolidation,
tighter consumer credit, a cooling
housing market, temporary disruptions
in the energy sector, and an uncertain
external environment weighing on
economic activity. Economic growth is
projected to be 1½ percent on average
in 2013; business investment and net
exports will benefit from the U.S.
recovery, but high household debt and
continued moderation of the housing
sector will restrain domestic demand.
LATAM expanded rapidly due to
vibrant activity in many of the region’s
commodity exporters. Buoyant
domestic demand underpinned by
accommodative macroeconomic
policies, strong capital inflows, and
favorable terms of trade. The pace of
expansion, however, has begun to
moderate, as many economies have
fully recovered from the global crisis,
and macroeconomic policies are
being tightened.
U.S.A.
Real GDP Growth in %
Canada
Real GDP Growth in %
LATAM
1.8% 1.5%
2.4% 2.2%
2012 2013E 2014E 2018E
2.2% 1.9%
3.0% 2.9%
2012 2013E 2014E 2018E
Real GDP Growth in %
3.0% 3.4%
3.9% 3.9%
2012 2013E 2014E 2018E
Note: LATAM includes Mexico, Central, and South America
DB Schenker in the Americas
Facts and Key Figures
22
A market player since 1947
Over 8,600 employees in North America
and Latin America
Presence in 26 countries and 9 territories
7 affiliates in 7 countries
12 partners in 13 countries and 1 territory
11 appointees in 4 countries and 8 territories
DB Schenker Services
DB SCHENKERsky
DB SCHENKERocean
DB SCHENKERprojects
DB SCHENKERfairs and sportsvents
Customs Brokerage Services
Contract logistics
Special Services (e.g. Solar, Healthcare, Retail,
IT Solutions)
DB Schenker in the USA
Facts and Key Figures
Since: 1947
Corporate office: Freeport, New York
Branches/Locations: 54+
Employees: 6200+ employees
Storage capacities: Over 17M sq. ft.
ISO9001:2008 Certified
Recent Awards – Cisco Supplier of the Year in
Forward Logistics, P&G Global Distribution Center
of the Year, Inbound Logistics Top 10 3PL Provider,
Volkswagen Group Award, Eyefortransport Best
3PL, 2011 Green Supply Chain Award
DB Schenker Services
DB SCHENKERsky
DB SCHENKERocean
DB SCHENKERprojects
DB SCHENKERfairs and sportsvents
Customs Brokerage Services
Contract logistics
Special Services (e.g. Solar, Healthcare, Retail,
IT Solutions)
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www.dbschenkerusa.com
USA
Presence and Trade Information
24
Foreign Trade
Information
Main Export Partners
Canada, Mexico, China, Japan
Major Export Commodities
agricultural products, industrial
supplies, capital goods, consumer
Goods
Major Import Partners
China, Canada, Mexico, Japan,
Germany
Main Import Commodities
agricultural products, industrial
supplies, capital goods, consumer
goods
DB Schenker in the USA
Operational Information and Key Figures
25
Air Freight Ocean Freight Customs Contract Logistics
10 Certified Cargo
Screening facilities within
the USA Network
Over 1,383 scheduled
weekly consolidations to
over 171 worldwide
destinations
International Gateways
located in Atlanta, Miami,
New York, Chicago,
Dallas, Los Angeles, and
San Francisco
Import and Export LCL
Consolidation services
to/from 150 global
locations each week
Vertical product expertise
in Recyclables,
Beverages, Agricultural
Products & Lumber
Competency Centers
providing trade lane
expertise for APAC, EMEA
& LATAM shipments
Global preferred carrier
program to ensure space
and equipment availability
at all times
Provides cost efficient and
consistent clearance
solutions with experienced
licensed professionals
Specific care is exercised
to ensure shipments are in
compliance with all
regulatory agency
requirements
Provides a broad range of
Customs entry related
services by utilizing state
of the art web technology
50 Logistics Centers
17M+ sq. ft
3rd Party Logistics
services that design,
implement and manage
complex distribution
centers
Verticals include:
Consumer, Industrial,
Electronics, Automotive,
etc.
Full range of Value Added
Services (VAS)
DB Schenker in Canada
Facts and Key Figures
26
Since: 1953
Corporate Office: Mississauga, Ontario
Branches: 40 owned branches
Employees: Over 1,300 employees
Over 4 million sq.ft. logistics warehouse space
ISO 9001:2000 Quality Management System
Recent Awards – SHIPPERS CHOICE AWARD
2010/2011 and "Carrier of Choice" 2010 from CTL
Magazine, Mississauga Business Times "Top
Performers 2011 Gold Awards” Transportation
Provider, 2011 Brampton Outstanding Business
Achievement Award
DB Schenker Services
DB SCHENKERsky
DB SCHENKERocean
DB SCHENKERprojects
DB SCHENKERfairs and sportsvents
Customs Brokerage Services
Contract logistics
Special Services (e.g. Solar, Healthcare, Retail,
IT Solutions)
www.dbschenker.com/ca
Canada
Presence and Trade Information
27
Foreign Trade
Information
Main Export Partners
US, UK, China, Japan
Major Export Commodities
motor vehicle and parts,
industrial machinery, aircraft,
Telecommunications
Major Import Partners
US, China, Mexico, Japan
Main Import Commodities
machinery and equipment, motor
vehicles & parts, crude oil,
chemicals
DB Schenker in Canada
Operational Information and Key Figures
28
Air Freight Ocean Freight Customs Contract Logistics
International Gateways
located in Toronto and
Vancouver
Preferred carriers provide
consistent commercial lift
capability
Specialized Services -
Aeroparts, Marine,
Perishable,
Pharmaceutical
Skybridge Service - Ocean
and Air combined cost
solution
Trans-Pacific Ocean
Competency Center in
Vancouver for APAC -
NA shipments
LCL Gateways located in
Vancouver, Toronto and
Montreal
One of Canada’s leading
Customs Brokers
Ensures our customer’s
goods cross the border in
the quickest possible time
at the lowest possible cost
Our suite of services range
from getting our customers
compliant to providing
training, and handling
customs audit
4+ Million sq ft
3rd Party Logistics
services that design,
implement and manage
complex distribution
centers
Verticals include:
Consumer, Industrial,
Electronics, Automotive
Full range of Value Added
Services (VAS)
With DB Schenker Latin America is within reach
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DB Schenker in LATAM
Facts and Key Figures
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Since: 1960
Regional Head Office: Sao Paulo, Brazil
Branches/Locations: 40+
Employees: 1,800+
Presence in 23 countries and 8 territories
7 affiliates in 7 countries
9 partners in 13 countries
11 appointees in 3 countries and 8 territories
DB Schenker Services
DB SCHENKERsky
DB SCHENKERocean
DB SCHENKERprojects
DB SCHENKERfairs and sportsvents
Customs Brokerage Services
Contract logistics
Special Services (e.g. Solar, Healthcare, Retail,
IT Solutions)
DB Schenker in Latin America
Operational Information and Key Figures
31
Air Freight Ocean Freight Customs Contract Logistics
From MIA uplift capacities
to most important cities in
LATAM
From main ports in US-CA
to Central & South
America
Temperature Control
Containers (Smartbox)
Expedited LCL & Domestic
Trucking Integration
FTZ/Bonded operations in
most LATAM countries
Specific Customs
Clearance software
Specialist IT Team to
develop interfaces to our
customers
Cross Border Operations
between in/out the US
Control Tower Operations
in Brazil
3 warehouses in
Argentina
1 Shared Facility in Chile
CL Operations in Peru,
Venezuela & Colombia
SC integrated solutions
with VAS across the
region
DB Schenker in Argentina
Facts and Key Figures
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Since: 1960
Corporate office: Buenos Aires
Branches: 4 owned branches
Employees:Over 430 employees
Storage capacities: 55,000 sq.m logistics
warehouse space
ISO 9001 and 14001 Certified
DB Schenker Services
DB SCHENKERjetcargo
DB SCHENKERocean
DB SCHENKERprojects
DB SCHENKERwinelogistics
Customs Brokerage Services
Contract logistics
www.dbschenker.com.ar
Argentina
Presence and Trade Information
33
Foreign Trade
Information Main Export Partners
Brazil, China, Chile, US
Major Export Commodities
Soybeans and derivatives,
petroleum and gas, vehicles, corn,
wheat
Major Import Partners
Brazil, US, China, Germany
Main Import Commodities
Machinery, motor vehicles,
petroleum and natural gas, organic
chemicals, plastics
DB Schenker in Brazil
Facts and Key Figures
34
Since: 1973
Corporate office: São Paulo
Branches: 10 owned branches, 8 Partners
Employees: Over 580 employees
Quality Certificate ISO 9002:1996 and
9001:2008
DB Schenker Services
DB SCHENKERjetcargo
DB SCHENKERocean
DB SCHENKERcontractlogistics
DB SCHENKERcustomsclearance
DB SCHENKERprojects
DB SCHENKERinsurance
www.dbschenker.com.br
Brazil
Presence and Trade Information
35
Foreign Trade
Information
Main Export Partners
China, US, Argentina, Netherlands
Major Export Commodities
transport equipment, iron ore,
soybeans, footwear, coffee, autos
Major Import Partners
US, China, Argentina, Germany,
South Korea
Main Import Commodities
machinery, electrical and transport
equipment, chemical products, oil,
automotive parts, electronics,
organic chemicals, plastics
DB Schenker in Chile
Facts and Key Figures
36
DB Schenker Services
DB SCHENKERjetcargo
DB SCHENKERocean
DB SCHENKERskybridge
DB SCHENKERcontractlogistics
DB SCHENKERcustomsclearance
DB SCHENKERprojects
DB SCHENKERwine logistics
Since: 1995
Corporate office: Santiago de Chile
Branches: 4 owned branches
Employees: Over 100 employees
Storage capacities: 6,300 sq.m logistics
warehouse space
www.schenker.cl
Chile
Presence and Trade Information
37
Foreign Trade
Information
Main Export Partners
China, US, Japan, Brazil,
South Korea, Netherlands
Major Export Commodities
copper, fruit, fish products,
paper and pulp, chemicals, wine
Major Import Partners
US, China, Brazil, Argentina,
Germany
Main Import Commodities
petroleum and petroleum products,
chemicals, electrical equipment,
industrial machinery, vehicles,
natural gas
DB Schenker in Guatemala
Facts and Key Figures
38
Since: 1976
Corporate office: Guatemala City
Branches: 1 owned branches
Employees: Over 30 employees
Storage capacities: 300 sq.m bonded
warehouse
DB Schenker Services
DB SCHENKERjetcargo
DB SCHENKERocean
DB SCHENKERcontractlogistics
DB SCHENKERcustomsclearance
DB SCHENKERprojects
www.dbschenker.gt
Guatemala
Presence and Trade Information
39
Foreign Trade
Information
Main Export Partners
US, El Salvador, Honduras, Mexico
Major Export Commodities
coffee, sugar, petroleum, apparel,
bananas, fruits and vegetables,
cardamom
Major Import Partners
US, Mexico, China, El Salvador
Main Import Commodities
fuels, machinery and transport
equipment, construction materials,
grain, fertilizers, electricity,
minerals, chemicals, plastics
DB Schenker in Mexico
Facts and Key Figures
40
Since: 1977
Corporate office: Mexico City
Branch/Locations: 12 company facilities
Employees: Over 300 employees
Storage capacities: 23.100 sq. ft. logistics
warehouse space in Guadalajara, and
Monterrey, Mexico
ISO 9001:2009 and 14000:2004 Quality
Management System
DB Schenker Services
DB SCHENKERjetcargo
DB SCHENKERocean
DB SCHENKERlandoperations
DB SCHENKERcontractlogistics
DB SCHENKERcustomsclearance
DB SCHENKERprojects
DB SCHENKERspecialservices
www.dbschenker.com.mx
Mexico
Presence and Trade Information
41
Foreign Trade
Information
Main Export Partners
US
Major Export Commodities
manufactured goods, oil and oil
products, silver, fruits, vegetables,
coffee, cotton
Major Import Partners
US, China, Japan
Main Import Commodities
metalworking machines, steel mill
products, agricultural machinery,
electrical equipment, car parts for
assembly, repair parts for motor
vehicles, aircraft, and aircraft parts
Toluca
DB Schenker in Panama
Facts and Key Figures
42
Since: 2013
Corporate office: Panamá City
Branches: 1 owned branche
Employees: Over 60 employees
Storage capacities: 1.500 sq. ft. logistics
warehouse space
ISO 9001:2008
DB Schenker Services
DB SCHENKERjetcargo
DB SCHENKERocean
DB SCHENKERcontractlogistics
DB SCHENKERcustomsclearance
DB SCHENKERprojects
DB SCHENKERspecial services
Panama
Presence and Trade Information
43
Foreign Trade
Information
Main Export Partners
United States, South Korea,
Honduras, Japan , India, Canada,
Major Export Commodities
gold, bananas, shrimp, sugar, iron
and steel waste, pineapples,
watermelons
Major Import Partners
Japan, China, Singapore, Unite
States, South Korea
Main Import Commodities
fuel products, medicines, vehicles,
iron and steel rods, cellular phones
DB Schenker in Peru
Facts and Key Figures
44
Since: 1999
Corporate office: Lima
Branches: 2 owned branches
Employees: Over 85 employees
DB Schenker Services
DB SCHENKERjetcargo
DB SCHENKERocean
DB SCHENKERcontractlogistics
DB SCHENKERcustomsclearance
DB SCHENKERprojects
DB SCHENKERspecial services
Perishables
www.dbschenker.com.pe
Peru
Presence and Trade Information
45
Foreign Trade
Information
Main Export Partners
China, US, Canada, Japan, Spain,
Chile, South Korea, Germany
Major Export Commodities
copper, gold, lead, zinc, tin, iron
ore, molybdenum, silver, natural
gas, coffee, fruit and vegetables,
apparel and textiles, fishmeal, fish,
chemicals
Major Import Partners
US, China, Brazil, Chile, Ecuador,
South Korea
Main Import Commodities
petroleum, chemicals, plastics,
machinery, vehicles, iron, steel,
wheat, corn, soybean products,
paper, cotton, aircraft parts
DB Schenker in Venezuela
Facts and Key Figures
46
Since: 1969
Corporate office: Caracas
Branches: 6 owned branches
Employees:Over 230 employees
Quality Certificate ISO 9001:2008
DB Schenker Services
DB SCHENKERjetcargo
DB SCHENKERocean
DB SCHENKERskybridge
DB SCHENKERcontractlogistics
DB SCHENKERcustomsclearance
DB SCHENKERprojects
DB SCHENKERspecialservices
www.schenker.com.ve
Venezuela
Presence and Trade Information
47
Foreign Trade
Information
Main Export Partners
US, China, India, Cuba
Major Export Commodities
petroleum, bauxite and aluminum,
minerals, chemicals, agricultural
products, basic manufactures
Major Import Partners
US, China, Brazil
Main Import Commodities
agricultural products, livestock,
raw materials, machinery and
equipment, construction materials,
medical equipment, pharmaceuticals,
chemicals, iron and steel products
You only have to make one call
48 Corporate Development Americas, Marketing, 11/23/2011