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Implementing, Personalizing andImplementing, Personalizing andCustomizing AME for Complex ApprovalsCustomizing AME for Complex Approvals

Susan BehnSusan Behn

Gerald JonesGerald JonesNCOAUG, Chicago, ILNCOAUG, Chicago, IL

August 17, 2007August 17, 2007


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AgendaAgenda

AME BasicsAME Basics

AME ImplementationAME ImplementationzzAP SetupAP Setup

zz Requisition SetupRequisition Setup

AME and Approval WorkflowsAME and Approval WorkflowsSample Business Case ScenariosSample Business Case Scenarios

Testing WorkbenchTesting Workbench


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What is Oracle Approvals Management (AME)?What is Oracle Approvals Management (AME)?

Oracle SelfOracle Self--Service ApplicationService Application

Enables development of custom rules to manageEnables development of custom rules to managetransaction approvalstransaction approvals

Integrated with multiple EIntegrated with multiple E--Business applicationsBusiness applications

such as HR, PO, AP and UMXsuch as HR, PO, AP and UMXBuilds Approver List and works with Workflow toBuilds Approver List and works with Workflow to

notify and request responsesnotify and request responses


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Advantages of AMEAdvantages of AME

Approval Rules can be developed withoutApproval Rules can be developed withoutprogramming knowledgeprogramming knowledge

Approver Lists leverage off existing OracleApprover Lists leverage off existing Oracle

hierarchies (e.g. HR supervisor, HR position)hierarchies (e.g. HR supervisor, HR position)

AME responds to changes such as organizationAME responds to changes such as organizationhierarchies or rule changeshierarchies or rule changes

FlexibleFlexiblecan combine hierarchy typescan combine hierarchy types

Rules can be shared by transaction typesRules can be shared by transaction typesAlternative to AME is workflow customizationAlternative to AME is workflow customization


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Limitations of AMELimitations of AME

Timeout functionality is not supported in AMETimeout functionality is not supported in AME

zz

Workflow can be customized, but timeout goes upWorkflow can be customized, but timeout goes upsupervisor chainsupervisor chainnot back to AMEnot back to AME

Notifications only have approve and rejectNotifications only have approve and rejectresponsesresponses

zz No ForwardNo Forward

zz No Approve and ForwardNo Approve and Forward

R11R11iiRules are across operating unitsRules are across operating units

zzMust create attribute to limit by OUMust create attribute to limit by OU

Release 12Release 12Rules are specific to operating unitRules are specific to operating unit


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AME ComponentsAME Components

Transaction TypesTransaction Types

AttributesAttributesConditionsConditions

Actions / Action TypesActions / Action Types

Approver GroupsApprover GroupsRulesRules


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Transaction TypesTransaction Types

Describe the type of transaction on which approvalDescribe the type of transaction on which approvalrules will be based (e.g. Invoice Approval)rules will be based (e.g. Invoice Approval)

zz 178 Transaction Types in 11.5.10.2178 Transaction Types in 11.5.10.2

zz 251 Transaction Types in Release 12251 Transaction Types in Release 12

Custom Types can be created for custom appsCustom Types can be created for custom apps


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AttributesAttributes

Variables that represents business data (e.g.Variables that represents business data (e.g.invoice amount, supplier, etc.)invoice amount, supplier, etc.)

Building blocks of rule developmentBuilding blocks of rule development

Can be static (constant value) or dynamicallyCan be static (constant value) or dynamically

retrieved at runtime (SQL query)retrieved at runtime (SQL query)Attribute data types can be alphanumeric, numeric,Attribute data types can be alphanumeric, numeric,

date, currency or Booleandate, currency or Boolean

Many basic attributes exist for transaction typesMany basic attributes exist for transaction typesCreate additional attributes for anything linked toCreate additional attributes for anything linked to

transaction id for header (invoice id, requisition id)transaction id for header (invoice id, requisition id)


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AttributesAttributesData TypesData Types

AlphanumericAlphanumericCan accommodate 100 charactersCan accommodate 100 characters

NumericNumericMust be converted to canonical formMust be converted to canonical formSelect fnd_number.number_to_canonical(123456789) from dualSelect fnd_number.number_to_canonical(123456789) from dual

DateDateMust return formatMust return format

YYYY:MON:DD:HH24:MI:SSYYYY:MON:DD:HH24:MI:SSSelect to_char(sysdate, ame_util.versionDateFormatModel) from duSelect to_char(sysdate, ame_util.versionDateFormatModel) from dualal


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AttributesAttributesData Types contData Types contdd

CurrencyCurrencyDynamic conversion requires:Dynamic conversion requires:

zz Numeric columnNumeric column

zz CurrencyCurrency

zz Conversion methodConversion method

BooleanBoolean

Allowable values are True or FalseAllowable values are True or False

zzUseUse oror

to ensure properto ensure properformatformat


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AttributesAttributes -- TypesTypes

Mandatory AttributesMandatory Attributes

zz Defined inDefined in transaction types in AMEtransaction types in AME

zz Control runtime behaviorControl runtime behavior


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Required AttributesRequired Attributes

zz Vary by transaction typeVary by transaction type

zz Control certain runtime behavior related to the action typeControl certain runtime behavior related to the action type

Example: Can change starting point for approvalExample: Can change starting point for approvalbased on a querybased on a query


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Optional AttributesOptional AttributesAny other attributes definedAny other attributes definedfor a transaction typefor a transaction type

zz This attribute calls aThis attribute calls afunction tofunction todetermine thedetermine the

number ofnumber ofsupervisors to gosupervisors to goup to reach aup to reach aspecified approvalspecified approval

amount based on aamount based on acustom tablecustom table


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ConditionsConditions

Used to evaluate the value of attributes at runtimeUsed to evaluate the value of attributes at runtime

Condition result can either be True or FalseCondition result can either be True or False

Represent theRepresent the IFIFpart of an approval rulepart of an approval rule

Three types of conditionsThree types of conditions

zzOrdinaryOrdinary--RegularRegularzzOrdinaryOrdinary--ExceptionException

zz List ModifierList Modifier


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ConditionsConditions -- TypesTypes

OrdinaryOrdinary--ExceptionException

zz Similar to OrdinarySimilar to Ordinary--Regular, but can only be used inRegular, but can only be used in

certain Rule Types (e.g. use regular rules except forcertain Rule Types (e.g. use regular rules except forUtility suppliers)Utility suppliers)


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ConditionsConditions -- TypesTypes

ListList--ModificationModification

zz Determines if specified approver appears in an approverDetermines if specified approver appears in an approver

list (e.g. can be used for conflict of interest checking)list (e.g. can be used for conflict of interest checking)


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Actions / Action TypesActions / Action Types

Provide instruction to AME when an approval ruleProvide instruction to AME when an approval rulehas been satisfiedhas been satisfied

Represent theRepresent the ThenThen part of an approval rulepart of an approval rule

Determine the approvers and number of approversDetermine the approvers and number of approvers

Action Types are grouping of actionsAction Types are grouping of actionsCategorized into type of hierarchy on whichCategorized into type of hierarchy on which

approver lists are basedapprover lists are based


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Action Types/ActionsAction Types/Actions

Action TypeAction Type

Valid Actions for Action typeValid Actions for Action typeAbsolute Job LevelAbsolute Job Level


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Action TypesAction Types

ChainChain

--ofof

--AuthorityAuthority

Require approvalRequire approvalfrom level six finalfrom level six final

approverapprover

~Ascends HR~Ascends HRsupervisor hierarchysupervisor hierarchy

~Only final approver~Only final approverneeded for approvalneeded for approval

FinalFinal--ApproverApprover--OnlyOnly

Require approval upRequire approval upto first supervisor andto first supervisor andlevel six finallevel six finalapproverapprover

~Ascends HR~Ascends HRsupervisor hierarchysupervisor hierarchy~Supervisor and final~Supervisor and finalapprover are requiredapprover are requiredto approveto approve

ManagerManager--thenthen--FinalFinal--ApproverApprover

ExampleExampleDescriptionDescriptionAction TypeAction Type


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Action TypesAction TypesChainChain--ofof--AuthorityAuthority

Require approvals upRequire approvals upto Accountingto AccountingManagerManager

Ascends HR positionAscends HR positionhierarchy up to ahierarchy up to aspecified positionspecified position

HRHR--PositionPosition

Require approvals upRequire approvals upto three supervisorsto three supervisors

Ascends HRAscends HRsupervisor hierarchysupervisor hierarchya specified number ofa specified number oflevelslevels

SupervisorySupervisory--LevelLevel



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Action TypesAction TypesChainChain--ofof--AuthorityAuthority

Require approvals upRequire approvals upto position at level 4to position at level 4

Ascends HR positionAscends HR positionhierarchy a specifiedhierarchy a specifiednumber of positionsnumber of positions

PositionPosition--LevelLevel



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Action TypesAction TypesList ModificationList Modification

If Approver is Harry,If Approver is Harry,require approval up torequire approval up toone supervisorone supervisor

Revokes finalRevokes finalauthority from anauthority from anapprover byapprover by

extending approverextending approverchainchain

NonNon--FinalFinal--AuthorityAuthority

If Approver is ITIf Approver is ITManager, allow finalManager, allow finalapprovalapproval

Grants final authorityGrants final authorityto an approver byto an approver byending the approvalending the approvalchain when targetchain when targetapprover is reachedapprover is reached

FinalFinal--AuthorityAuthority



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Action TypesAction TypesApprover GroupApprover Group

Require sales taxRequire sales taxgroup approver, thengroup approver, then

up at least oneup at least onesupervisorsupervisor

Approvers are addedApprovers are addedbefore or after normalbefore or after normal

chainchain

--ofof

--authority listauthority list

build for a transactionbuild for a transaction

Pre and Post ChainPre and Post Chain--OfOf--AuthorityAuthority

If transaction itemIf transaction item

contains buildingcontains buildingmaterial, requirematerial, requireapprovals Chris andapprovals Chris andthen Sharonthen Sharon

~Ascends custom~Ascends custom

approver hierarchyapprover hierarchy

~Builds chain~Builds chain--ofof--authority typeauthority typeapprover listapprover list

ApproverApprover--GroupGroup

ChainChain--ofof--AuthorityAuthority



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RulesRules

The key component in AME application approvalThe key component in AME application approvalsetupsetup

Represents the translation of an organizationRepresents the translation of an organization

business approval rule in AMEbusiness approval rule in AME

Associate one or more conditions to a ruleAssociate one or more conditions to a rule

Select an action type to build approver listSelect an action type to build approver list

zz Rule Types determine the action types that can be usedRule Types determine the action types that can be usedon a ruleon a rule


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Create a new ruleCreate a new rule

Step 1Step 1 -- Enter name, rule type and item classEnter name, rule type and item class


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RulesRulesRule TypesRule Types

ListList--CreationCreation

zzGenerate ChainGenerate Chain--ofof--Authority Approver ListsAuthority Approver Lists

zzAcceptable action typesAcceptable action types

AbsoluteAbsolute--JobJob--LevelLevel

RelativeRelative--JobJob--LevelLevel

Dual Chains of AuthorityDual Chains of AuthorityFinalFinal--ApproverApprover--OnlyOnly

ManagerManager--ThenThen--Final ApproverFinal Approver

Supervisory LevelSupervisory Level

zz Example:Example:IF INVOICE_AMOUNT > $500,000 , THEN REQUIREIF INVOICE_AMOUNT > $500,000 , THEN REQUIRE

APPROVALS UP TO AT LEAST POSITION CFOAPPROVALS UP TO AT LEAST POSITION CFO


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ListList--Creation ExceptionsCreation ExceptionszzGenerate ChainGenerate Chain--ofof--Authority Approver ListsAuthority Approver Lists

zz Typically used to suppress another listTypically used to suppress another list--creation rulecreation rulezz Uses one ordinary condition and one exception conditionUses one ordinary condition and one exception conditionzzAcceptable action types are same as ListAcceptable action types are same as List--Creation ruleCreation rule

typetype

zz Examples:Examples:Rule A: IF INVOICE_AMOUNT < 1000 THEN REQUIRERule A: IF INVOICE_AMOUNT < 1000 THEN REQUIRE

APPROVALS UP TO 1 SUPERVISORAPPROVALS UP TO 1 SUPERVISORRule B: IF INVOICE_AMOUNT < 1000 AND (Exception)Rule B: IF INVOICE_AMOUNT < 1000 AND (Exception)

COST_CENTER IS IN (0743) THEN REQUIRE APPROVALS UPCOST_CENTER IS IN (0743) THEN REQUIRE APPROVALS UP

TO 2 SUPERVISORSTO 2 SUPERVISORS


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ListList--ModificationModificationzz Used to extend or reduce final approver authorityUsed to extend or reduce final approver authority

zzMust use a condition defined as listMust use a condition defined as list--modificationmodificationzzAcceptable action typesAcceptable action types

FinalFinal--AuthorityAuthority

NonNon--Final AuthorityFinal Authority

zz Examples:Examples:IF INVOICE_AMOUNT > 1000 AND FINAL APPROVER ISIF INVOICE_AMOUNT > 1000 AND FINAL APPROVER IS

GERALD JONES THEN REQUIRE APPROVAL AT LEAST ONEGERALD JONES THEN REQUIRE APPROVAL AT LEAST ONEJOB LEVEL UPJOB LEVEL UP

IF INVOICE_AMOUNT > 5000 AND PAYGROUP ISIF INVOICE_AMOUNT > 5000 AND PAYGROUP ISCOMPEQUIPCOMPEQUIPAND ANY APPROVER IS GERALD JONESAND ANY APPROVER IS GERALD JONESGRANT FINAL AUTHORITYGRANT FINAL AUTHORITY


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SubstitutionSubstitution

zzAllows an approver on approver list to be substituted forAllows an approver on approver list to be substituted for

another personanother person

zz Common uses may be whenever an typical approver isCommon uses may be whenever an typical approver isout of the office or unavailable to perform approvals (e.g.out of the office or unavailable to perform approvals (e.g.

vacation)vacation)zzMust use condition defined as listMust use condition defined as list--modification conditionmodification condition

zz ExampleExample

IF ANY APPROVER IS GERALD JONES, THEN SUBSTITUTEIF ANY APPROVER IS GERALD JONES, THEN SUBSTITUTESUSAN BEHN FOR THE APPROVERSUSAN BEHN FOR THE APPROVER


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PrePre-- and Postand Post--ListList

zz Uses defined Approver Group to generate a list ofUses defined Approver Group to generate a list of

approversapprovers

zzApprovers are inserted either before or after the normalApprovers are inserted either before or after the normalchainchain--ofof--authority approver listauthority approver list

zz Typically used to allow functional specialists to reviewTypically used to allow functional specialists to reviewtransactiontransaction

zz ExampleExample

IF LINEIF LINE--TYPE ISTYPE IS TAXTAX, THEN REQUIRE PREAPPROVAL, THEN REQUIRE PREAPPROVALFROM TAX DEPARTMENTFROM TAX DEPARTMENT


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CombinationCombination

zzAllows different action types to be used as part of a ruleAllows different action types to be used as part of a ruless

actionsactions

zzAction Types combinations can either include:Action Types combinations can either include:

ListList--Creation, ListCreation, List--ModificationModification

PrePre--Chain of AuthorityChain of AuthorityPostPost--Chain of AuthorityChain of Authority

ListList--ModificationModification

SubstitutionSubstitution

zz Example:Example:IF REQUESTER ISIF REQUESTER IS JOHN DOEJOHN DOE, REQUIRE PRE, REQUIRE PRE--APPROVALAPPROVAL

FROM TEAM LEAD, POSTFROM TEAM LEAD, POST--APPROVAL FROM AP MANAGERAPPROVAL FROM AP MANAGER


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Step 2Step 2 --Add ConditionAdd Condition


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Step 3Step 3 --Add Action Type/ActionAdd Action Type/Action


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Step 4Step 4Review and FinishReview and Finish


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AME and Approval WorkflowsAME and Approval Workflows

Approval routing is controlled by AME rules viaApproval routing is controlled by AME rules viaworkflowworkflow

Approval workflow communicates with AME to findApproval workflow communicates with AME to findapproversapprovers

If valid approver is identified, workflow sendsIf valid approver is identified, workflow sends

notificationnotificationWorkflow continues to send notifications untilWorkflow continues to send notifications untilzzApproval from authorized approver is reachedApproval from authorized approver is reached

zzInvoice is rejectedInvoice is rejected

zzApprover list is exhausted or no response receivedApprover list is exhausted or no response received


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Invoice Approval WorkflowInvoice Approval Workflow

Invoice Approval WorkflowInvoice Approval Workflow Identify ApproverIdentify Approvernode calls thenode calls theAME API to identify next approverAME API to identify next approver


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AME SetupAME Setup

Install latest AME patchInstall latest AME patch

zz 1111i.i.AME.B (as of March, 2007)AME.B (as of March, 2007)


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AME SetupAME Setup

Current AME application uses Oracle Role Based AccessCurrent AME application uses Oracle Role Based AccessModel (RBAC) to access AME componentsModel (RBAC) to access AME components

The following roles are predefined with 11The following roles are predefined with 11 i.i.AME.BAME.Bzz Approvals Management AdministratorApprovals Management Administrator

zz Approvals Management AnalystApprovals Management Analyst

zz Approvals Management System ViewerApprovals Management System Viewer

zz Approvals Management System AdministratorApprovals Management System Administrator

zz Approvals Management Process OwnerApprovals Management Process Owner

zz Approvals Management Business AnalystApprovals Management Business Analyst

Approvals Management Business AnalystApprovals Management Business Analyst has access to allhas access to allAME components required to define business casesAME components required to define business cases


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AME SetupAME SetupAll ApplicationsAll Applications

System AdministratorSystem Administrator

zz Set the profile optionSet the profile optionAME:InstalledAME:Installedtoto YesYes for specific applicationfor specific application


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AME for Invoice ApprovalsAME for Invoice Approvals

AP SetupAP Setup

zz Payables options related to invoice approvalPayables options related to invoice approval

Use Invoice Approval WorkflowUse Invoice Approval Workflow

zz Enables invoice approval in PayablesEnables invoice approval in Payables

zz All invoices (manual and/or imported) are required to go throughAll invoices (manual and/or imported) are required to go throughworkflow for approvalworkflow for approval

Allow Force ApprovalAllow Force Approvalzz Allows invoices to be manually approved without going through thAllows invoices to be manually approved without going through thee

workflow approval cycleworkflow approval cycle

Require Validation Before ApprovalRequire Validation Before Approval

zz Requires invoice to be fully validated before it can be initiateRequires invoice to be fully validated before it can be initiated ford forapproval routingapproval routing


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AME DashboardsAME Dashboards

Current version 11Current version 11i.i.AME.B delivers a dashboardAME.B delivers a dashboardpage to provide access to AME applicationpage to provide access to AME application

Dashboard page contents differ depending onDashboard page contents differ depending onwhich AME role is assigned and accessedwhich AME role is assigned and accessed

AME Business Analyst dashboard providesAME Business Analyst dashboard provides birdsbirds--eye vieweye view of AME setup components (e.g. attributes,of AME setup components (e.g. attributes,conditions, rules)conditions, rules)

AME Administrator dashboard provides view to itemAME Administrator dashboard provides view to item

classes, mandatory attributes, configurationclasses, mandatory attributes, configurationvariables and the exception logvariables and the exception log


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Business Analyst DashboardBusiness Analyst Dashboard


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Administrator DashboardAdministrator Dashboard


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Business Case #1Business Case #1

Require Approvals up 1 level from invoice requesterRequire Approvals up 1 level from invoice requesterfor any invoice $100 or greaterfor any invoice $100 or greater

The following AME components need to be definedThe following AME components need to be defined

zzAttribute: Total Invoice AmountAttribute: Total Invoice Amount

zzCondition: Total Invoice Amount >= 100Condition: Total Invoice Amount >= 100

zzRule: If Total Invoice Amount >= 100, thenRule: If Total Invoice Amount >= 100, thenrequire approvals up to first supervisorrequire approvals up to first supervisor


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Business Case #1Business Case #1Attribute SetupAttribute Setup

Attribute Name: SB_INVOICE_AMTAttribute Name: SB_INVOICE_AMT


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Business Case #1Business Case #1Condition SetupCondition Setup

Condition Name: SB_INVOICE_AMT is greater than orCondition Name: SB_INVOICE_AMT is greater than orequal to 100equal to 100


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Business Case #1Business Case #1Rules SetupRules Setup

Total Invoice Amount >= $100, then require approvals up toTotal Invoice Amount >= $100, then require approvals up tothe first supervisor (SB Invoice Rule (> $100)the first supervisor (SB Invoice Rule (> $100)


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Business Case #2Business Case #2

Require preRequire pre--approval from the Tax Approverapproval from the Tax Approvergroup, for any invoices $100 or greater with Salesgroup, for any invoices $100 or greater with Sales

Tax linesTax linesThe following New AME components need to beThe following New AME components need to be

defineddefined

zzAttribute: Sales Tax Present on InvoiceAttribute: Sales Tax Present on Invoicezz Condition: Sales Tax Present on Invoice > 0Condition: Sales Tax Present on Invoice > 0

zzApprover Group: Sales Tax GroupApprover Group: Sales Tax Group

zz Rule: If Sales Tax Present on Invoice > 0, then requireRule: If Sales Tax Present on Invoice > 0, then requireprepre--approval from the sales tax approver group, then upapproval from the sales tax approver group, then upto the first supervisorto the first supervisor


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Business Case #2Business Case #2Condition SetupCondition Setup

Condition Name: SB_SALES_TAX_PRESENT is greaterCondition Name: SB_SALES_TAX_PRESENT is greaterthan 0than 0

C #B i C #2 GA G


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Business Case #2Business Case #2Approver GroupApprover Group

Approver Group: SB Sales Tax GroupApprover Group: SB Sales Tax Group


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AME T ti W kb hAME T ti W kb h


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AME Testing WorkbenchAME Testing Workbench

1111ii.AME.B provides a testing workbench to allow.AME.B provides a testing workbench to allowdefined business rules to be evaluated and testeddefined business rules to be evaluated and tested

against transactionsagainst transactionsTesting workbench allows user to verify variousTesting workbench allows user to verify various

aspects of setupsaspects of setups

zzAre attribute values, particularly custom attributesAre attribute values, particularly custom attributesretrieving values correctly?retrieving values correctly?

zz Does the invoice satisfy the appropriate rule?Does the invoice satisfy the appropriate rule?

zz Is the proper approver chain being generated for theIs the proper approver chain being generated for thetransaction based on the rule chosen?transaction based on the rule chosen?

AME T ti W kb hAME Testing Workbench


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AME Testing WorkbenchAME Testing Workbench

The testing workbench can be accessed from theThe testing workbench can be accessed from theBusiness Analyst DashboardBusiness Analyst Dashboard

Using the AME Testing WorkbenchUsing the AME Testing Workbench


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To execute a test within the workbench, a test caseTo execute a test within the workbench, a test casecan be defined and attributes entered manuallycan be defined and attributes entered manually



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The following confirmation page appears onceThe following confirmation page appears oncechanges are savedchanges are saved

Testing WorkbenchTesting Workbench An ExampleAn Example


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Testing WorkbenchTesting WorkbenchAn ExampleAn Example

Run a real transaction test for Business Case #2Run a real transaction test for Business Case #2Enter an invoice with a Sales Tax lineEnter an invoice with a Sales Tax line



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Create new test case (Create new test case (OAUG Test Case)OAUG Test Case). Choose. ChooseRun Real Transaction TestRun Real Transaction Testto execute a testto execute a test



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Transaction id is the id of the invoice enteredTransaction id is the id of the invoice enteredearlierearlier



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First page previews the retrieved values for anyFirst page previews the retrieved values for anydefined attributesdefined attributes



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Testing Workbenchg An Examplep

Last page previews any applicable rules satisfiedLast page previews any applicable rules satisfiedby the transaction and the approver list that wasby the transaction and the approver list that wasbuiltbuilt



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gg pp

To test other options quickly without creatingTo test other options quickly without creatingadditionaladditional transactionstransactions

zz Save the real transaction testSave the real transaction testzz Edit the transaction test and change attribute resultsEdit the transaction test and change attribute results

zz Save the altered transaction test with a new nameSave the altered transaction test with a new name

zz Run the saved testRun the saved test

ReferencesReferences


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Oracle Approvals Management Implementation Guide RelOracle Approvals Management Implementation Guide Rel11i11iPart No. B25324Part No. B25324--01, MetaLink Note 336901.101, MetaLink Note 336901.1

Oracle Approvals Management Developers Guide ReleaseOracle Approvals Management Developers Guide Release

AME.BAME.B, MetaLink Note 289927.1, MetaLink Note 289927.1

How to Implement the Invoice Approval WorkflowHow to Implement the Invoice Approval Workflow,,

MetaLink Note 269057.1MetaLink Note 269057.1

Oracle Payables Users Guide 11iOracle Payables Users Guide 11iPart No. A81180Part No. A81180--0707 Oracle Approvals Management Not Enabled? What does itOracle Approvals Management Not Enabled? What does it

take to Enabled It?take to Enabled It?, MetaLink Note 413300.1, MetaLink Note 413300.1

About Oracle Approvals Management Minipack BAbout Oracle Approvals Management Minipack B,,

MetaLink Note 336004.1MetaLink Note 336004.1

Questions and AnswersQuestions and Answers


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Thank you!Thank you!

Susan Behn and Gerald Jones

[email protected]@solutionbeacon.com

www.solutionbeacon.com

Real Solutions for the Real World.


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Questions and AnswersQuestions and Answers


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Thank you!Thank you!

Real Solutions for the Real World.


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