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amaysim Price Table Valid as of 7 September 2011
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Page 1: Amaysim Price Table

amaysim Price Table Valid as of 7 September 2011

Page 2: Amaysim Price Table

amaysim Price Table valid as of 7 September 2011

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amaysim Australia Pty Ltd, P.O. PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478

Table of Contents

1. About this Price Table 1

2. Charges for Calls, SMS and Data 1

2.1. Calculation of Charges for Calls 1 2.2. Calculation of Charges for SMS and MMS 1 2.3. Calculation of Charges for Mobile Data 2

3. Other Charges 2

3.1. MSN Maintenance Option 2 3.2. Gold Number 3 3.3. Change of Number 3 3.4. Paper Invoice 3 3.5. Change of Account Holder 3 3.6. Late Payment Charge 3 3.7. Dishonoured Payment Charge 4 3.8. Collecting Agent Charges 4 3.9. Reactivation Charge 4 3.10. SIM card replacement 4

4. Price Table 5

Appendix 1 International Rates - Top 20 Destinations Appendix 2 International Rates – Rest of the World Group Appendix 3 International Roaming

Page 3: Amaysim Price Table

amaysim Price Table valid as of 7 September 2011

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amaysim Australia Pty Ltd, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478

1. About this Price Table

a) This is the standard Price Table for the Amaysim Australia Mobile Service. It states the applicable pricing for the amaysim Service, except to the extent where any applicable Product Specific Terms and Conditions specify alternative pricing.

b) This Price Table is part of our Standard Form of Agreement, which is made up of

all of the documents listed in our General Terms.

c) The latest version of the above documents is available for download on our web-site www.amaysim.com.au.

2. Charges for Calls, SMS and Data 2.1. Calculation of Charges for Calls 2.1.1. Each call made by you will be measured from the time the call is answered to the

time the call is finished. 2.1.2. Unless otherwise indicated all calls will be billed in 60 seconds increments. This

means that charges for a part of one minute will be rounded up to a full minute. The total number of minutes will then be multiplied with the respective call charge as-sociated with this Call Type as set out in the Price Table below or on our website www.amaysim.com.au.

2.1.3. You will not be charged a Flagfall for calls whilst you are in Australia. You may be

charged a Flagfall while you are abroad by the respective local operator when you make calls through on International Roaming.

2.1.4. To calculate the time of a call we will be using the local time recorded at the first

mobile base station that your call is being routed through. 2.2. Calculation of Charges for SMS and MMS 2.2.1. SMS will be charged per standard text message. A standard text message is 160

characters long, but some mobile phones permit longer messages. In that case, a message with more than 160 characters will be divided up into the number of mes-sages required to convey the full message. Each one of these separate messages will be charged at the standard rate per message as set out in the Price Table below.

2.2.2. MMS will be charged per message. Each message will be charged at the standard

rate per message as set out in the Price Table below or on our website www.amaysim.com.au.

Page 4: Amaysim Price Table

amaysim Price Table valid as of 7 September 2011

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amaysim Australia Pty Ltd, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478

2.2.3. Receiving SMS and MMS in Australia is free of charge. 2.3. Calculation of Charges for Mobile Data 2.3.1. Charges for the use of Mobile Data are based upon 1 MB increments per session.

Sessions that make up part of 1 MB will be rounded up to the next full 1 MB incre-ment. The number of MB used will then be multiplied with the charge as set out in the Price Table below.

2.3.2. A data session is a data transaction between your mobile handset and an Internet

destination such as a website or the database for a smartphone application. Your handset controls when a session starts and when it ends. amaysim cannot influence this. For example, depending on how your handset operates, browsing a series of webpages may be a single session, or a session may start and end each time when your smartphone is updating your email or you activate a smartphone application.

3. Other Charges 3.1. MSN Maintenance Option 3.1.1. If you use the Post-paid Payment Option and you have not used the Service by ac-

tively tolling for more than 90 days, we assume that you no longer want to use the Service. Therefore, the Service normally will be cancelled automatically if more than 90 days have passed since your last chargeable use of the Service. However, if you want to keep your MSN active without using the Service you may choose to pay the MSN Maintenance Fee, which will prevent this automatic cancellation (called the “MSN Maintenance Option”).

3.1.2. If you would like to exercise the MSN Maintenance Option, you must contact us by

calling our Service Centre on 1300 808 300 Once you have selected this option, we will charge the MSN Maintenance Fee in each billing period unless:

- you make chargeable use of the Service during that billing period; or

- you notify us that you no longer want to exercise the MSN Maintenance Option (in which case, we may cancel the Service if more than 90 days have passed since your last chargeable use of the Service).

MSN Maintenance Fee $5.00 / month

Page 5: Amaysim Price Table

amaysim Price Table valid as of 7 September 2011

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amaysim Australia Pty Ltd, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478

3.2. Gold Number

You may opt to select a Gold Number which may be more memorable. Choosing a Gold Number incurs a one-off charge as set out below. Gold Number Charge $30.00 one off

3.3. Change of Number

You may need a new phone number because you have received calls of harassing nature. If you have reported the matter to the relevant law enforcement agency, we will supply you with a new phone number free of charge. In all other cases you will have to pay the charge as set out below when you request a new phone num-ber: Change of Number Charge $20.00 per event

3.4. Paper Invoice

We will provide you with a digital invoice over the sum of your usage in pdf-format. The digital invoice constitutes a tax invoice. If, however, you request the production of a paper invoice in our Service Center we may charge you for the paper invoice as set out below: Paper Invoice Charge $5.00 per invoice

3.5. Change of Account Holder

When you ask us to transfer a SIM card to the account of another person we may charge you a fee as set out below: Change of Account Holder Charge $20.00 per event

3.6. Late Payment Charge

If you do not pay all amounts you owe us by the date the payment is due, we may charge you a late payment fee as set out below: Late Payment Charge $10.00 per event

Page 6: Amaysim Price Table

amaysim Price Table valid as of 7 September 2011

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amaysim Australia Pty Ltd, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478

3.7. Dishonoured Payment Charge

If you elect to pay your bills by direct debit and your bank dishonours the payment we may charge you a fee for the dishonoured payment. The charge is set out in the Price Table below. Dishonoured Payment Charge $20.00 per event

3.8. Collecting Agent Charges

We may engage an agent to recover money that you owe to us or we may sell your debt to a collecting agent altogether. We may pass on all fees and charges that we incur in recovering the outstanding amounts owed by you.

3.9. Reactivation Charge

If we have suspended the Service on your request (eg because you have lost or your amaysim SIM card or it has been stolen) we may charge a fee as set out in the Price Table below when you ask us to resume the Service. Service Suspension Charge $10.00 per event

3.10. SIM card replacement

When you ask us to replace your amaysim SIM card because it has been lost, stolen, or damaged without our fault we may charge you a fee to replace your amaysim SIM card as set out below. SIM Card Replacement Charge $15.00 per event

Page 7: Amaysim Price Table

amaysim Price Table valid as of 7 September 2011

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amaysim Australia Pty Ltd, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478

4. Price Table

General Information

Hours of Service Monday to Sunday, 24 hours a day Increments (Calls) 60 seconds Increments (Data)* 1 MB Standard Text Message (SMS) 160 characters Offline SIM pack ($2.00 SIM card excl. $5.00 starting credit) $2.00 Online SIM pack ($2.00 SIM card incl. $5.00 starting credit) $5.00

*Applies to data usage in Australia. Charges for data roaming can differ. The table below sets out the charges that apply to all amaysim customers for calls made us-ing the amaysim Service in Australia:

Number / Call Type Charge National Fixed Line 15c per min National Mobile Networks 15c per min amaysim Australia 15c per min Voicemail Retrieval 15c per min Flagfall none Domestic SMS 12c per standard SMS International SMS 25c per standard SMS Premium SMS (e.g. to 1-900 numbers) depending on 3

rd party charg-

es National MMS 49c per standard MMS International MMS 75c per standard MMS Data PAYG 5c per MB 1300 808 300 29c per min amaysim Service Team Short Dial Codes: 567, 568, 569 free in Australia amaysim Recharge Short Dial Code IVR: 555 free in Australia Emergency Calls (000, 112) free in Australia 13 Numbers 29c per min 15 Numbers 29c per min 18 Numbers 29c per min 19 Numbers Calls to 19 Numbers are

blocked Freecall Numbers 1-800 551800 Freecall Kids Helpline free in Australia 1-800 686323 Freecall 1800 MUMDAD free in Australia 1-800 738344 Freecall 1800Reverse free in Australia 1-800 738377 Freecall 1800Reverse free in Australia

Page 8: Amaysim Price Table

amaysim Price Table valid as of 7 September 2011

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amaysim Australia Pty Ltd, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478

Number / Call Type Charge Call Diversion Standard call rates to the

number your number is di-verted to plus a 20c per min surcharge

Domestic Video Calling 49c per min International Video Calling $2.49 per min Satellite Calls: Off-Peak / Peak Call Diversion Mobile Sat / Call Diversion Thuraya $1.43 per min / $2.09 per min Calls to Mobile Sat / Thuraya $1.43 per min / $2.20 per min

Peak 7am to 10pm, off-peak all other times, billing in 60/30 seconds increments

amaysim Mobile Broadband 1.0 GB Data Pack $9.90 (1.0 GB, valid 30 days) 2.5 GB Data Pack $19.90 (2.5 GB, valid 30 days) 4.0 GB Data Pack $29.90 (4.0 GB, valid 30 days) 10 GB Data Pack $99.90 (10 GB, valid 365 days)

Page 9: Amaysim Price Table

amaysim Price Table – Appendix 1 valid as of 1 September, 2011

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amaysim Australia Pty Ltd, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478

Amaysim Price Table – Appendix 1 International Rates - Top 20 Destinations

Country

Charge

Fixed Line Mobile

Canada 15c / Min 15c / Min China 15c / Min 15c / Min Germany 15c / Min 29c / Min Greece 15c / Min 29c / Min Hong Kong 15c / Min 15c / Min Ireland 15c / Min 29c / Min Italy 15c / Min 29c / Min Lebanon 15c / Min 29c / Min India 15c / Min 15c / Min Malaysia 15c / Min 15c / Min New Zealand 15c / Min 29c / Min Philippines 15c / Min 29c / Min Singapore 15c / Min 15c / Min South Africa 15c / Min 29c / Min Sri Lanka 15c / Min 29c / Min Thailand 15c / Min 15c / Min United Arab Emirates 15c / Min 29c / Min United Kingdom 15c / Min 29c / Min United States Of America 15c / Min 15c / Min Vietnam 15c / Min 15c / Min

Page 10: Amaysim Price Table

amaysim Price Table – Appendix 2 valid as of 7 September 2011

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amaysim Australia Pty Ltd, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478

Amaysim Price Table – Appendix 2 International Rates – Rest of the World Group 1

Country Charge Country Code

Bahamas 19c / Min 1 242 Bahrain 19c / Min 973 Bangladesh 19c / Min 880 Bermuda 19c / Min 1 441 Brunei 19c / Min 673 Cambodia 19c / Min 855 Guam 19c / Min 671 Israel 19c / Min 972 Japan 19c / Min 81 Jordan 19c / Min 962 Korea South 19c / Min 82 Laos 19c / Min 856 Macau 19c / Min 853 Mariana Islands 19c / Min 670 Puerto Rico 19c / Min 1 787 Russian Federation 19c / Min 7 Seychelles 19c / Min 248 Taiwan 19c / Min 886 Vatican City 19c / Min 39 Virgin Islands (Us) 19c / Min 1 340

Page 11: Amaysim Price Table

amaysim Price Table – Appendix 2 valid as of 7 September 2011

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amaysim Australia Pty Ltd, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478

Amaysim Price Table – Appendix 2 International Rates – Rest of the World Group 2

Country Charge Country Code

Angola 29c / Min 244 Antigua & Barbuda 29c / Min 268 Argentina 29c / Min 54 Austria 29c / Min 43 Belgium 29c / Min 32 Bhutan 29c / Min 975 Bolivia 29c / Min 591 Brazil 29c / Min 55 Burundi 29c / Min 257 Chile 29c / Min 56 Colombia 29c / Min 57 Costa Rica 29c / Min 506 Croatia 29c / Min 385 Cyprus 29c / Min 357 Czech Republic 29c / Min 420 Denmark 29c / Min 45 Dominican Republic 29c / Min 1 809 Egypt 29c / Min 20 Fiji 29c / Min 679 Finland 29c / Min 358 France 29c / Min 33 Georgia 29c / Min 995 Ghana 29c / Min 233 Guatemala 29c / Min 502 Iran 29c / Min 98 Iraq 29c / Min 964 Kazakhstan 29c / Min 7 Kenya 29c / Min 254 Kuwait 29c / Min 965 Kyrgyzstan 29c / Min 996 Latvia 29c / Min 371 Lithuania 29c / Min 370 Luxembourg 29c / Min 352 Malawi 29c / Min 265 Mauritius 29c / Min 230 Mexico 29c / Min 52 Mongolia 29c / Min 976 Nepal 29c / Min 977

Page 12: Amaysim Price Table

amaysim Price Table – Appendix 2 valid as of 7 September 2011

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amaysim Australia Pty Ltd, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478

Country Charge Country Code

Netherland Antilles 29c / Min 599 Netherlands 29c / Min 31 Nigeria 29c / Min 234 Norway 29c / Min 47 Pakistan 29c / Min 92 Panama 29c / Min 507 Paraguay 29c / Min 595 Peru 29c / Min 51 Poland 29c / Min 48 Portugal 29c / Min 351 Romania 29c / Min 40 Rwanda 29c / Min 250 Saudi Arabia 29c / Min 966 Spain 29c / Min 34 Sweden 29c / Min 46 Switzerland 29c / Min 41 Syria 29c / Min 963 Tajikistan 29c / Min 992 Tanzania 29c / Min 255 Trinidad & Tobago 29c / Min 1 868 Turkey 29c / Min 90 Turkmenistan 29c / Min 993 Uganda 29c / Min 256 Ukraine 29c / Min 380 Uzbekistan 29c / Min 998 Venezuela 29c / Min 58 Yugoslavia 29c / Min 381

Page 13: Amaysim Price Table

amaysim Price Table – Appendix 2 valid as of 7 September 2011

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amaysim Australia Pty Ltd, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478

Amaysim Price Table – Appendix 2 International Rates – Rest of the World Group 3

Country Charge Country Code

Afghanistan 49c / Min 93 Albania 49c / Min 355 Algeria 49c / Min 213 Andorra 49c / Min 376 Anguilla 49c / Min 1 264 Armenia 49c / Min 374 Aruba 49c / Min 297 Azerbaijan Republic 49c / Min 994 Barbados 49c / Min 1 246 Belarus 49c / Min 375 Belize 49c / Min 501 Benin 49c / Min 229 Bosnia & Herzegovina 49c / Min 387 Botswana 49c / Min 267 Burkina Faso 49c / Min 226 Cameroon 49c / Min 237 Cayman Islands 49c / Min 1 345 Chad 49c / Min 235 Dominica Islands 49c / Min 1 767 Ecuador 49c / Min 593 El Salvador 49c / Min 503 Equatorial Guinea 49c / Min 240 Eritrea 49c / Min 291 Estonia 49c / Min 372 Ethiopia 49c / Min 251 French Polynesia 49c / Min 689 FYR Macedonia 49c / Min 389 Gabonese Republic 49c / Min 241 Gibraltar 49c / Min 350 Grenada 49c / Min 473 Guyana 49c / Min 592 Haiti 49c / Min 509 Honduras 49c / Min 504 Hungary 49c / Min 36 Iceland 49c / Min 354 Indonesia 49c / Min 62 Ivory Coast 49c / Min 225 Jamaica 49c / Min 876

Page 14: Amaysim Price Table

amaysim Price Table – Appendix 2 valid as of 7 September 2011

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amaysim Australia Pty Ltd, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478

Country Charge Country Code

Lesotho 49c / Min 226 Liberia 49c / Min 231 Libya 49c / Min 218 Madagascar 49c / Min 261 Mali 49c / Min 223 Malta 49c / Min 356 Marshall Islands 49c / Min 692 Micronesia 49c / Min 691 Monaco 49c / Min 377 Montserrat 49c / Min 664 Morocco 49c / Min 212 Mozambique 49c / Min 258 Myanmar 49c / Min 95 Namibia 49c / Min 264 New Caledonia 49c / Min 687 Nicaragua 49c / Min 505 Niger 49c / Min 227 Oman 49c / Min 968 Palau 49c / Min 680 Qatar 49c / Min 974 Republic Of Moldova 49c / Min 373 Senegal 49c / Min 221 Slovakia 49c / Min 421 Slovenia 49c / Min 386 St Kitts & Nevis 49c / Min 869 St Lucia 49c / Min 758 St Pierre & Miquelon 49c / Min 508 St Vincent & Bequia 49c / Min 784 Sudan 49c / Min 249 Surinam 49c / Min 597 Swaziland 49c / Min 268 Tonga 49c / Min 676 Turks & Caicos Islands 49c / Min 1 649 Uruguay 49c / Min 598 Virgin Islands (Br) 49c / Min 1 284 Western Samoa 49c / Min 685 Yemen Arab 49c / Min 967 Zaire 49c / Min 243 Zambia 49c / Min 260 Zimbabwe 49c / Min 263

Page 15: Amaysim Price Table

amaysim Price Table – Appendix 2 valid as of 7 September 2011

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amaysim Australia Pty Ltd, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478

Amaysim Price Table – Appendix 2 International Rates – Rest of the World Group 4

Country Charge Country Code

Ascension Island 99c / Min 247 Bulgaria 99c / Min 359 Cape Verde 99c / Min 238 Central African Republic 99c / Min 236 Comoros Island 99c / Min 269 Congo 99c / Min 242 Cook Islands 99c / Min 682 Djibouti 99c / Min 253 Faeroe Islands 99c / Min 298 Falkland Islands 99c / Min 500 Gambia 99c / Min 220 Greenland 99c / Min 299 Guadeloupe 99c / Min 590 Guantanamo Bay 99c / Min 5 399 Guiana French 99c / Min 594 Guinea Bissau 99c / Min 245 Guinea Republic 99c / Min 224 Kiribati 99c / Min 686 Korea North 99c / Min 850 Liechtenstein 99c / Min 423 Maldives 99c / Min 960 Martinique 99c / Min 596 Mauritania 99c / Min 222 Mayotte Island 99c / Min 269 Nakhodka 99c / Min 7 Papua New Guinea 99c / Min 675 Reunion 99c / Min 262 Sakhalin 99c / Min 7 San Marino 99c / Min 378 Sierra Leone 99c / Min 232 Somalia 99c / Min 252 St Helena 99c / Min 290 Togolese Republic 99c / Min 228 Tunisia 99c / Min 216 Tuvalu 99c / Min 688 Vanuatu 99c / Min 678

Page 16: Amaysim Price Table

amaysim Price Table – Appendix 2 valid as of 7 September 2011

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amaysim Australia Pty Ltd, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478

Amaysim Price Table – Appendix 2 International Rates – Rest of the World Group 5

Country Charge Country Code

Cuba $ 1.99 / Min 53 Diego Garcia $ 1.99 / Min 246 East Timor $ 1.99 / Min 670 Nauru $ 1.99 / Min 674 Niue Island $ 1.99 / Min 683 Norfolk Island $ 1.99 / Min 672 Sao Tome & Principe $ 1.99 / Min 239 Solomon Islands $ 1.99 / Min 677 Tokelau $ 1.99 / Min 690 Wallis & Futuna $ 1.99 / Min 681

International Rates – Rest of the World Group 6

Country Charge Country Code

Antarctica $ 2.99 / Min 672

Page 17: Amaysim Price Table

amaysim Price Table – Appendix 3 valid as of 1 September 2011

amaysim Australia Pty Ltd, PO Box R567, Royal Exchange NSW 1225, Australia, ABN 65 143 613 478, ACN 143 613 478

Amaysim Price Table – Appendix 3 International Roaming

Prepaid Roaming Zonal rates Zone 1 Zone 2 Zone 3 Zone 4 Zone 5

Receiving a call $1.00 $1.00 $1.00 $1.00 $1.00

Call within country you're in $1.00 $1.50 $2.00 $2.50 $3.00

International call from country you are in $2.00 $3.00 $4.00 $5.00 $6.00

Flagfall (on incoming and outgoing) $0.35 $0.35 $0.35 $0.35 $0.35

Send SMS or MMS $0.75 $0.75 $0.75 $0.75 $0.75

Data roaming (60KB Rounding) 2c per KB 2c per KB 2c per KB 2c per KB 2c per KB

Flagfall (per data roaming session) 22c 22c 22c 22c 22c

Zone 1 Zone 2 Zone 3 Zone 4 Zone 5

Bangladesh Austria Belgium Brazil Argentina

Cyprus Fiji Hungary Caribbean Canada

Denmark Finland Ireland islands Croatia

Norway Greece Oman France Czech Republic

Singapore Hong Kong Slovak Republic Germany Egypt

Taiwan Macau Switzerland Italy India

Malaysia Spain Japan Indonesia

Netherlands United Arab Emirates Philippines Israel

New Zealand San Marino Poland

Pakistan Sweden Portugal

South Africa USA Russia

Thailand Vatican City Sri Lanka

United Kingdom Vietnam Turkey

Ukraine