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TITLE PAGE EVALUATION OF COMPUTER LITERACY AMONG LIBRARY STAFF IN A POLYTECHNIC (A CASE STUDY OF FEDERAL POLYTECHNIC NASARAWA) SUBMITTED BY ANTHONIA AMAKA AKANNO FPN/SOG/2009/2010/ND/LIS/028 TO THE DEPARTMENT OF LIBRARY AND INFORMATION SCIENCE, SCHOOL OF GENERAL STUDIES, FEDERAL POLYTECHNIC NASARAWA, NASARAWA STATE IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE AWARD OF NATIONAL DIPLOMA (ND) IN LIBRARY AND INFORMATION SCIENCE i
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Page 1: Am Aka

TITLE PAGE

EVALUATION OF COMPUTER LITERACY AMONG LIBRARY STAFF IN A POLYTECHNIC

(A CASE STUDY OF FEDERAL POLYTECHNIC NASARAWA)

SUBMITTED BY

ANTHONIA AMAKA AKANNOFPN/SOG/2009/2010/ND/LIS/028

TO

THE DEPARTMENT OF LIBRARY AND INFORMATION SCIENCE,

SCHOOL OF GENERAL STUDIES,FEDERAL POLYTECHNIC NASARAWA, NASARAWA

STATE

IN PARTIAL FULFILLMENT OF THE REQUIREMENT FOR THE AWARD OF NATIONAL DIPLOMA (ND) IN

LIBRARY AND INFORMATION SCIENCE

NOVEMBER, 2011

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APPROVAL PAGE

This is to certify that this research work has been examined and

approved for the award of National Diploma (ND) in Library and

Information Science.

………………………. ………………Mallam Ibrahim D. Salisu DateProject Supervisor

………………………. ………………Nat I. Dachan DateHead of Department

………………………. ………………External Examiner Date

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CERTIFICATION

I here by certify that this project Evaluation of Computer

Literacy among Library Staff in a Polytechnic: “A case study of

Federal Polytechnic Nasarawa” was carried out by Anthonia

Amaka Akanno in the Department of Library and Information

Science, Federal Polytechnic Nasarawa, Nasarawa State and has

been read and found worthy of approval for the fulfillment of the

award of the National Diploma (ND)

…………………………… ………………………Mallam Ibrahim D. Salisu Date

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DEDICATION

This research work is dedicated to God Almighty who has

been the source of my living, to my mother Mrs. Josephine Chioma

Akanno and also to my late father Mr. Sebastian Uzoma Akanno.

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ACKNOWLEDGEMENT

First and foremost my profound gratitude goes to God

Almighty the pillar of my life who provide all my needs and gave

me strength and aspiration all through the period of my

programme am grateful to my Project Supervisor Mallam Ibrahim

D. Salisu, a distinguished and experienced professional lecturer

who provide a friendly atmosphere for me, he also worked

tirelessly to read, guide and correct my work to make it a reality.

My thanks also go to the Head of Department Library and

Information Science Mr. Nat. I Dachan and the entire lecturers in

the Department for the knowledge they impacted in me.

I also wish to show appreciation to my lovely mum Mrs.

Josephine Chioma Akanno, special thanks to my elder brothers

Mr. Chinedu Patrick Akanno and Andrew Akanno for their financial

support all through my programme and also my elder sister Ifeoma

Caroline Akanno and my younger sister Miss Nneka Mary Akanno

for their assistant, love and encouragement.

To my lovely friends Adudu Doris Jessica, Ochoga Alan

Ochoga, Linda Duru, and Chisom Okoli.

Finally my appreciation goes to my best friend Ugwuoke Geoffrey

Ifechidere you are really a wonderful friend.

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ABSTRACT

Recent development in information tends towards a globalize Information and Communication Technology (ICT). The Library as a dynamic institution aim at generating, retrieving and dissemination of information, cannot afford to be left out in the ICT training. This work is centered in finding out the level of Computer Literacy among Library professionals as it affect Library profession as well as the concept of the computer as it affect Library operation in the Federal Polytechnic Nasarawa Library. Finally, the research reviewed professional Librarians are computer literate and few of the Para-Professional and Library Assistant is computer illiterate.

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TABLE OF CONTENT

Title page - - - - - - - - - i

Approval page - - - - - - - - ii

Certification - - - - - - - - iii

Dedication - - - - - - - - - iv

Acknowledgement - - - - - - - v

Abstract - - - - - - - - - vi

Table of content - - - - - - - - vii

CHAPTER ONE

1.0 Introduction - - - - - - - 1

1.1 Background of the study - - - - - 2

1.2 Statement of the problem - - - - - 4

1.3 Research Questions - - - - - - 5

1.4 Research Objectives - - - - - - 5

1.5 Significance of the study - - - - - 6

1.6 Scope and Limitation - - - - - - 6

1.7 Operational Definition of terms - - - - 6

CHAPTER TWO

2.0 Literature review - - - - - - - 8

2.1 Concept of Computer Literacy in the Federal

Polytechnic Nasarawa - - - - - - 8

2.2 Evaluation of Computer Literacy in the Federal

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Polytechnic - - - - - - - 10

2.3 Evaluation of Computer Literacy among Library

Staff in the Federal Polytechnic - - - - 11

2.4 Problems of Computer Literacy among Library Staff in the Federal Polytechnic - - - 13

2.5 Lack of infrastructure for Computer Literacy - - 14

CHAPTER THREE

3.0 Research Methodology - - - - - 15

3.1 Introduction - - - - - - - 15

3.2 Description of Population Sample - - - - 15

3.3 Sample and Sampling Procedure - - - - 16

3.4 Instrument for data collection- - - - - 16

3.5 Data Analysis - - - - - - - 16

CHAPTER FOUR

4.0 Data Analysis and Interpretation of Findings - - 17

4.1 Response Rate - - - - - - - 17

CHAPTER FIVE

5.0 Summary, Conclusion and Recommendation - - 22

5.1 Summary of Research Finding - - - - 22

5.2 Suggestion for Further Research - - - - 23

Bibliography - - - - - - - 25

Appendix - - - - - - - - 26

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CHAPTER ONE

1.0 INTRODUCTION

The application of computer in Library services has

transformed the nature and pattern of Information handling,

services and cooperation in Libraries and Information centers

worldwide. The emergency of multimedia automated

information packaging and transmission as well as the

internet are increasingly reducing the reliance on traditional

Library method of information gathered, storage, processing,

retrieval and dissemination to the society. Librarian therefore,

requires Information and Communication and Technology

(ICT) to be relevant to the communities which they serve. Of

course, Librarian has even assumed new job designation

titles to confirm with their new roles in the Information age.

Nwokoji (1999), Libraries are becoming digitalized

system where printed copies of information are no longer a

concern with a gradual movement into the paperless society.

No wonder, Hohriollz, (1999) decided that the printed

book is no longer the means of communication for the 21st

century. Internet, e-mail and the modern media will replace

the book and allow the free exchange of ideas much easier

than hard copies of printed books. Academic Libraries

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cannot continue to offer service in the traditional way but

offer service using the modern communication technology in

order to be relevant in global information network.

Thus, with the computer, nearly all staff will be devoted

to assisting users in finding information, teaching users how

to evaluate sources and explaining what is available and how

it can be obtained. The library staff function will be almost

solely to educate and assist users while the manual routines

will be handled for more accurately and expeditiously by

computers.

It is the intention of this research to look into the staff of

Federal Polytechnic, Nasarawa Library for the purpose of

finding out their level of computer literacy, with a view of

assessing their capabilities of becoming ICT compliance.

1.1 BACKGROUND OF THE STUDY

Federal Polytechnic Nasarawa was established in 1983

by the Federal Government of Nigeria. The intention of the

Federal Government to establish the polytechnic was

predicated by the government desired to revolutionize the

society technologically. This is spelt out in the objective of

the polytechnic as contained in the Federal Polytechnic

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Decree No. 28 of 1987. Among the important objectives is “to

train people to acquire technical and vocational skills which

are needed for the economic and social development of

Nigeria especially in the field of agriculture, industry and

commerce. At the Federal Polytechnic, academic work

commence in January 1984 at the Central Primary School

Dubbed temporarily site with an initial intake of two hundred

and twenty (220) students enrolled in two schools: School of

Environmental and Business Studies as well as a

Department of Liberal Studies with the responsibility of

General Studies courses and administration of the Pre-

National Diploma programmes. An important landmark in the

development of the polytechnic was an initial accreditation of

all programmes in 1985 and commencement of HND

programmes in Business Administration, Accountancy,

Secretariat Studies, Town and Regional Planning in the year

1986.

In 1986 the then Minister of Education Professor Jibril

Aminu turned the sod to begin the physical development at

the permanent site. With the completion of classroom blocks

and offices for school of environmental studies, the

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permanents site was commissioned for use in December,

1989.

Indeed, from humble beginning the Polytechnic has

grown to an Institution of stature in the country, drawing

students and staff from all over the federation and beyond.

1.2 STATEMENT OF THE PROBLEM

In Library profession, traditional routine areas are being

eroded particularly as Libraries are automated, network and

hooked on the internet resulting in collection and service

exposed to internet subscribers worldwide. The Academic

Library of Federal Polytechnic Nasarawa is still in the areas

of traditional routines of the Library services.

Similarly, the training and retraining of Library staff in

the area of computers has transformed their traditional

routines to confirm with their new roles in the information

age. The Academic Library in the Federal Polytechnic

Nasarawa seem to have training facilities particularly in the

aspect of computers and internet facilities.

This work therefore, tries to find out the causes of the

slow pace in the automation of the Library in Federal

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Polytechnic Nasarawa with a view to provide possible

solution to the problems.

1.3 RESEARCH QUESTIONS

Based on the statement of the problem above, the work is

premised on the following questions:

1. Are Academic Librarians in the Federal Polytechnic

Nasarawa, Nasarawa State literate?

2. What level of computer operation among the Academic

Librarians?

3. To what extent is the Library Services in Federal Polytechnic

Nasarawa automated?

4. What are the challenges faced in the use of computers?

1.4 RESEARCH OBJECTIVES

1. To find out if the Academic Librarians in Federal Polytechnic

Narasawa are computer literate

2. To ascertain the level of computer literacy among Academic

Librarians in Federal Polytechnic Nasarawa

3. To examine the importance of the knowledge of computer in

Library service.

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4. To identify challenges faced in the use of computers in

Federal Polytechnic Nasarawa Library.

5. To proffer solution to the problems identified.

1.5 SIGNIFICANCE OF THE STUDY

This work will explore and further reveal the relevance

of the computers to the information work particularly as it

relate to the Federal Polytechnic, Library. This will stimulate

those in authority to direct their attention towards providing

training opportunities to their staff. It will equally assist

management in their decision towards the computerization of

the Federal Polytechnic Library.

1.6 SCOPE AND LIMITATION

This study covers the Federal Polytechnic Nasarawa Library

1.7 OPERATIONAL DEFINITION OF TERMS

1. Computer: - Computer is a machine that can perform task

such as calculation or electronic communication under the

control of a set of instruction called a programme.

2. Library: - A library may be defined as a collection of books

and non-books materials which has been carefully selected

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and organized by a Librarian for the benefit of the users.

However, such a collection must be able to satisfy a

recreation, cultural and the information needs of the user.

3. Automation: - means the application of electronic methods,

equipment and other technological devices to facilitate

storage, retrieval and dissemination of information. It is

concerned with the application of computers and related

technology to library operations and services.

4. Paperless Library: - A Paperless Library is one that has

computerized all its operations.

5. Academic Library: - Academic Libraries are Libraries found

in institution of higher learning. In other words, they are

Libraries established at the tertiary level of our educational

structure, like Universities, Polytechnics, Colleges of

Education, Monotechnics, and School of Nursing etc.

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CHAPTER TWO

2.0 LITERATURE REVIEW

2.1 THE CONCEPT OF COMPUTER LITERACY IN

FEDERAL POLYTECHNIC NASARAWA LIBRARY

Globalization is a concept developed during the 1970s.

The concept brings countries into global economic and

industrial market in which they can compete freely without

economic or legal restrictions whatever the strengths or

weakness of the concept. It has engulfed the whole world.

Ogunmodede (2006) contends that for many countries

and people, “globalization is a propelling dream”, a

momentous vision that must be realized in the new

millennium vision.

This paper considers one of the most profound positive

affects of globalization and the challenges it poses to

Librarians particularly in use of computers and the

competence it requires.

Computer has collapsed barriers and promoted fast

and interaction across boundaries, hence, the need for a

sound response under pressure is essential to meet the daily

responsibilities and challenges of life. The need to meet this

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basis challenges and responsibilities has also informed the

invention and the use of information technologies.

Prominent among the several offshoot information

technologies is the computer, it is all embracing mechanism,

and it is also an electronic device that is capable of

accepting, storing, retrieving and processing data based on

predefined instruction (Owoyemi 2001).

Before the advent of computer technology at the close

of the 20th century, computers were rare in Libraries. The

basic functions of Librarians were carried out manually. The

computer is capable of quickly accomplishing a large volume

of what can be done manually. The computer has become a

basic tool for generating and processing information.

Nwachukwu (2005) contents that using computers to

make accessible and consumable engages diverse skills

needed by information professionals especially Librarians.

He goes on to say that computer skill for Academic

Librarians will mean the use of computers for giving service

quickly and inexpensively. Computers have enhanced

efficiency and Librarians must acquire relevant computer skill

and competence to make their profession and roles in the

information driven – age.

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2.2 EVALUATION OF COMPUTER LITERACY IN

FEDERAL POLYTECHNIC LIBRARY

Federal Polytechnic Library Nasarawa State as

Academic Library is an institution that is established to take

care of the information need of students, lecturers,

researchers and other community of scholars. The mission of

Library is to provide quality information service and

knowledge (of print and electronic) to resident community of

scholars.

According to Wolpert (1999) “Academic Libraries are

cost effective information service and provider of knowledge

products to a resident community of scholars”. In order to

function and provide timely information at a faster speed to

lecturers, researchers and student, it would appear

administrators of Academic Libraries realized the important

role information and communication technologies (ICT) play

in their job performance and so made information and

communication technologies (ICT) available to their

workforce.

The key purpose of the Federal Polytechnic Library is

to provide a quality service access to relevant information

(Buckland) (1992) to computer information networks and

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software application. These technologies will make it

possible for the Library to provide a variety of Library and

Information services to clienteles. All the functions and

services the library staff used to provide manually can be

provided through the use of computers which can do a lot of

things better and faster. To mention some of the

opportunities presented by the evaluation of computers

literacy in Federal Polytechnic Nasarawa Library are:

1. Organization of information for use

2. Capacity building

3. Management information system

4. Resource sharing/document delivery

2.3 EVALUATION OF COMPUTER LITERACY AMONG

LIBRARY STAFF IN FEDERAL POLYTECHNIC

NASARAWA LIBRARY

It has been observed from available literature that ICT

use and training in Africa and Nigerian Academic Libraries in

particular is a problem.

Nonetheless, the future development of ICT literacy

and skill and the enhancement relevance of professional and

human resource personnel in the country’s academic

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libraries depend, according to Nwachukwu (2003) to a great

extent on the following factors:

1. The educational system particularly technological education

along with other ICT skills must undergo a radical

reorganization in both our schools and other related

organization that contribute to the training and development

of human resources.

2. There is the need or a socio-cultural reorientation of state of

the Federal Polytechnic Library on the need for ICT literacy

and use this according could be done through public

lectures, seminars, workshop etc. this is necessary if our

actual and potential information users and originator must

appreciate the value of information for development

purpose.

3. Furthermore, some institution of higher learning in Africa has

taken a bull by the horn by embarking on experiments

intended to completely integrate ICT into teaching, learning

and research. An example is the University of Botswana

Charaukpa (2002), in that university the Senate decides that

every graduating student must be computer literate. This

challenged the management of the university and the

provided computer laboratory for each faulty of the

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university. Gradually, the mapped out plans for complete

integration of computer into the university.

2.4 PROBLEMS OF COMPUTER LITERACY AMONG

LIBRARY STAFF IN FEDERAL POLYTECHNIC LIBRARY

The issue of skill acquisition and competence in the

use of ICT is significant, particularly in the information age in

which we find ourselves. The staff of Federal Polytechnic

Nasarawa Library must acquire competence to be relevant in

their profession, in which nearly all roles and responsibilities

are performed with the use of computers. There is some of

their library staff who are not computer literate, and who are

deficient in the skill needed to operate a computer effectively

like some Para-Professionals, Library Assistants etc.

Librarians in many libraries in Nigeria still carryout

library routines and functions manually, and the few

computers in most Libraries are used for administrative

duties by Confidential Secretaries, this study explores

Computer Literacy among the Library Staff in Federal

Polytechnic Nasarawa and the level of ICT implemented in

the Library is very low.

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2.5 LACK OF INFRASTRUCTURE FOR COMPUTER

LITERACY

1. Electricity: Poor power supply

2. Training and Retraining of Staff: Lack of skills among the

Library Staff like the Para-Professionals and Library

Assistants

3. Provision of Software Applications: Such as Cataloging,

circulation, acquisition, statistics, serial services, audit trail,

books inventory, data file recovery, interface programme,

backup system, validation routine, etc.

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CHAPTER THREE

3.0 RESEARCH METHODOLOGY3.1 INTRODUCTION

The research was designed to study computer literacy

among Library professional in Nasarawa State using Federal

Polytechnic Nasarawa Library as a case study. With the aim

of finding out the effects of the knowledge of computer on the

Library profession in the provision of Library services.

This chapter will describe the procedure used in

gathering data for the study, the research methodology, as

well as the description of population. Similarly, it will discuss

the description of population, sample and sampling

procedure, instrument for data collection and data analysis

technique. This is a survey research method which involves

an evaluation of computer literacy among Library staff in

Federal Polytechnic Nasarawa. The reason for adopting the

survey method is because it allows the use of sizeable

population and also makes use of questionnaires.

3.2 DESCRIPTION OF POPULATION SAMPLE

The population is the Librarians of the Federal

Polytechnic Nasarawa Library which include 2 professionals

Librarians, 11 Para-professionals and 5 non-professionals.

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3.3 SAMPLE AND SAMPLING PROCEDURE

The total of eighteen (18) staff were drawn from the

Federal Polytechnic Nasarawa Library i.e. 2 Professional, 11

Para-Professionals and 5 Library Assistants. The whole

population are the respondent, therefore there is no need for

a sample size.

3.4 INSTRUMENT FOR DATA COLLECTION

The instrument for data collection is the questionnaire.

The questionnaire has eighteen (18) questions the questions

required the respondents to tick (√) appropriately in the

column that corresponds with their choice of answer.

3.5 DATA ANALYSIS TECHNIQUE

The data collected was analyzed and presented in tables

and percentages.

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CHAPTER FOUR

4.0 DATA ANALYSIS AND INTERPRETATION OF FINDINGS

These chapter analyses the data collected for the study

and interpret the findings arising from the analysis.

4.1 RESPONSE RATE

A total number of eighteen (18) questionnaires were

administered to the respondent which comprises of two (2)

Professional Librarians out of eighteen (18) questionnaires:

the complete eighteen (18) were returned.

The respondents were analyzed and tabulated as

shown in the following table below:

Table One

Respondent No distributed No returned Percentage

Professionals 2 2 10%

Para-professionals 11 11 60%

Library Assistants 5 5 30%

Total 18 18 100%

The total return rate of the questionnaire

administered was 18% which means that the whole

questionnaire administered toe the respondents were

returned. The percentage rate of the staff administered the

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questionnaire were ad follows: 10% for Librarians, 60% for

Para-professionals and 30% for Library Assistants, making a

total number of 100%

QUESTION ONE

Are the Academic Librarians in the Federal Polytechnic

Nasarawa, Nasarawa State computer literate?

Table two

Staff Responses Frequency PercentageProfessionals Yes 2 10%

No Nil 0%Total 2 10%

Para-professionals Yes 7 45%No 4 15%Total 11 60%

Library Assistants Yes Nil 0%No 5 30%Total 5 30%Total for Yes 9 50%Total for No 9 50%All Total 18 100%

The above table shows that 2 representing 10% of the

Professional Librarians are computer literate, 7 out of 11 are

computer literate been the Para-Professionals and 5 Library

Assistatns are not computer literate.

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QUESTION TWO

Response on internet connectivity of the Library

Table three

Staff Responses Frequency PercentageProfessionals Yes 2 10%

No Nil 0%Total 2 10%

Para-professionals Yes 11 60%No Nil 0%Total 11 60%

Library Assistants Yes 5 30%No Nil 0%Total 5 30%All Total 18 100%

The table above shows that among the 18 respondents

drawn from the Library Staff in Federal Polytechnic

Nasarawa Library, the entire 18 representing 100% agreed

that their Library are connected to the internet. Again the

researcher concluded that the library is connected to the

internet.

QUESTION THREE

How does the level of understanding of the Computer

operation among the Academic Librarians affect the

automation of Library service in Federal Polytechnic

Nasarawa?

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Table four

Responses in respect to the difficulties in the use of computerStaff Responses Frequency Percentage

Professionals Yes Nil 0%No 2 10%Total 2 10%

Para-professionals Yes 8 15%No 3 45%Total 11 60%

Library Assistants Yes 5 30%No Nil 0%Total 5 30%Total for Yes 13 50%Total for No 5 50%All Total 18 100%

The table above shows that out of 18 respondents, 8 from

Para-Professionals find it difficult in using computer, 5 from

Library Assistants also find it difficult in using computer, while

2 from Professionals, 3 from Para-Professionals does not

find it difficult in using computers.

QUESTION FOUR

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Is the Federal Polytechnic Nasarawa Library Automated?

Table 5

Staff Responses Frequency PercentageProfessionals Yes Nil 0%

No Yes 10%Total 2 10%

Para-professionals Yes Nil 0%No 11 60%Total 11 60%

Library Assistants Yes Nil 0%No 5 30%Total 5 30%All Total 18 100%

The table above shows that the Federal Polytechnic

Nasarwa Library is not automated.

CHAPTER FIVE

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5.0 SUMMARY, CONCLUSION AND RECOMMENDATION

5.1 SUMMARY OF RESEARCH FINDINGS

The major findings of this study are summarized as

follows: from the data collected and analyzed, the Federal

Polytechnic Library is not automated.

Most of the Library staff is not computer literate. In fact

13 out of 18 respondents are computer illiterate and that the

Library do not use computer at all in spite of its relevance in

today’s Library work. In Federal Polytechnic Nasarawa

Library there are 2 Professional Librarians in the Library.

From the findings of this study, it can be concluded that

almost all the Library Professionals in Federal Polytechnic

Library are computer literate despite the multiplicity of

advantage offered by computer today’s library service and

that the library are not automated. In view of the above, it will

generally be concluded that the service provided by the

Library are grossly inadequate, inefficient and ineffective.

The challenges posed by the digital age in respect to the

adoption of information communication technology by Library

generally is indicated that the library can only be effective

and efficient if it’s information services delivering goes with

the tenants of the technology of the 21st century.

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5.2 SUGGESTIONS FOR FURTHER RESEARCH

1. Based on the findings, suggestions for further research on

the Academic Library in Federal Polytechnic Nasarawa

should be automated and hooked to the internet, if the

desired 21st century library service must be met. Although

this may seem expensive, it is the only way to ensure

efficiency and effective service.

2. All Para-Professionals should as a matter of policy is

encouraged to undergo computer training to become

computer literate as a bases for promotion to the next rank.

This is imperative if the library must be automated,

computerized and hooked to the super highway,

3. The library management should as a matter of urgency

improve on the standard of tools used in the library. This can

be done through the provision of computer, electric

typewriters, scanners, printers, photocopy machines etc.

these can boost the working morale of the staff.

4. The management should take it as a point of duty to be

organizing seminars and workshops for the staff to enable

them keep abreast with the new trends as it affect the library

professionals.

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5. Finally, the library management must encourage their staff

embarking on computer training by providing them with

financial inducements to support them in their training.

BIBLIOGRAPHY

Kabbaj Omer (2000) “Information Technology and Africa Development Computer Literacy News Vol. 2

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Mohammed Shehu (2000) “The Internet and the Future Nigerian Libraries Prospects and Challenges the Library and Information Scientist Vol. 6

Nwoji, Leonard (1999) “IT and 21st Century Librarianship National Concord, August 21

Otim, John (2000) “The future of Nigerian Libraries and information Science Programme in the digital age. The Library and Information Scientist Vol. 1

Sambo A.A. (1998) “The information profession and the school Nigeria Perspective Vol. 1

Zakari Mohammed (1998) “Redefining Information Profession and Professional Identity and Relevancy in Developing Countries the Issues in the information profession Nigerian Perspective Vol. 1

Zaki M.M (2000) “The Educational in Librarianship, its Values and Relevance to Human Development” The Library and Information Scientist Vol. 6

APPENDIX I

Department of Library and Information

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Science,

Federal Polytechnic,

P.M.B 001,

Nasarawa,

Nasarawa State

Dear Respondent,

Sir/Madam

RESEARCH QUESTIONNAIRE

I am a final year student of the Federal Polytechnic

Nasarawa undertaking a research on the topic “Evaluation of

Computer Literacy in a Polytechnic: A case study of Federal

Polytechnic Nasarawa.

The enquiry sought for here is strictly for academic purposes.

Therefore, all information supplied will be treated with

confidentiality, in each of the questions above, that best reflect

your opinion on the issue raised.

Thank you.

Yours faithfully,

Akanno Anthonia Amaka

APPENDIX II

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Please answer the following question by ticking (√) to

signify your response.

The research questions are:

1. Are you computer literate?

a. Yes ( ) b. No ( )

2. Is the Federal Polytechnic Nasarawa Library connected to

the internet?

a. Yes ( ) b. No ( )

3. Automation of Federal Polytechnic Nasarawa Library will

enhance or help to give efficient and effective delivery of

service and encourage productivity

a. Yes ( ) b. No ( )

4. Is the Federal Polytechnic Nasarawa Library Automated?

a. Yes ( ) b. No ( )

5. The use of computerized source of information offer faster

retrieval of a greater range of materials than the traditional

source

a. Yes ( ) b. No ( )

6. What are the challenges faced in the use of computers in

Library operations?

a. Difficult ( ) b. Easy ( )

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