© 2006 Amadeus IT Group SA Amadeus Altéa Reservation Multi-Airline Reservation and Ticketing July 2007
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Amadeus Altéa Reservation
Multi-Airline Reservation and Ticketing
July 2007
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• Schedules
Management and
Publication
• Inventory Control
• Seat Map
Management
• Check-In
• Boarding Pass
Issuance
• Baggage Management
• Flight Boarding
• Aircraft Weight &
Balance
• Availability
• Customer Profiles
• Bookings
• Fares and Pricing
• Ticketing & E-
Ticketing
AltéaAltéa InventoryInventory Altéa ReservationAltéa Reservation Altéa DCSAltéa DCS
Amadeus AltéaNew generation solution from booking to baggage
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Altéa Reservation
Why is it unique in the Industry?
“One tool & one environment” - a
community sales and distribution
platform
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Altéa Reservation
Why is it unique in the Industry?
A powerful sales, productivity and
competitive tool
Distribution reach, efficiency and
time to market
Full control across distribution
channels
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Offers full “channel agnostic”
distribution control
Used by Travel agencies, Corporate
booking tools, Alliance and Interline
partners, web-based portals and
own web sites
Altéa Reservation
Why is it unique in the Industry?
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154 airlines
532 million passengersA global airline community
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More than a regular reservation solution…
A fully integrated Alliance platform
48%
35%� Facilitates alliance partner integration
� suite of dedicated alliance products
� Optimises the carriers’ network presence
� Promotion of Airlines’ optimal alliance travel
solutions to any alliance customer
� Enables customer data sharing within the
alliance
� Frequent traveler information, tier level,
preferences…
� Ensures consistent servicing across the
alliance
� Customer identification by any alliance partner
� Automatic application of customer preferences,
entitlements across the alliance
� Through check-in on multi-carrier journeys
42%
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Fully integrated booking records
� Booking shared by the whole
Amadeus community
� Individual, Group, Staff…
� Supports all parts of the journey
from RES to DCS
� Expert ‘PNR views’ & Pax Lists
� Intelligent Automation of common
tasks
� Meal validation, NHP, SSR
explosion, Queuing
� Complete and regular Booking Data
feeds to Airline data warehouse
� Push PNR data to government
authorities
� Online PNR Recall
� Seamless passenger
servicing
� Throughout customer
journey
� all touch points
� Alliances/partners
� Data Integrity
� Commercially Sensitive
data restricted
� Agent productivity
� Enables airline Business
Intelligence
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Public and private fares
filing solutions
Fare search engines, display & pricing
solutions for your own website(s)
Fare display, search &
pricing solutions for
ATO/CTO
Distribution of your fares to more than 70.000
off-line and on-line Amadeus travel offices in the world
your
system
Reservations – Fares solutions
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� Informational itinerary pricing
� Prices itinerary present in the PNR, but does not file a TST
� Itinerary pricing
� Prices itinerary present in the PNR, and files a TST
� Best Pricer - Best available pricing for exact booked itinerary
� Allows the rebooking of an existing PNR into the lowest fares
available on existing segments
� Value Pricer - Lowest available fare itineraries for route and dates
selected
� Provides 20 recommendations with the lowest available fares for a
given itinerary
Reservations – Pricing Transactions
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� Public and Private Fares
� Public fares filed with ATPCO or SITA
� 7 fares loads per day from ATPCO (fully encoded)
� 2 fares loads per day from SITA (fully encoded)
� Amadeus Negotiated Fares (Net deals)
� Amadeus Dynamic Discounted Fares (Percent Off deals)
� Private Fares, Negotiated Fares and DDF can be filed
directly with Amadeus, using
� Amadeus FareXpert (Graphical User Interface)
� Commercial filing solution
� Direct transmission via XML from a local fares database
Reservations – Types of Fares
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230 inte
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230 inte
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230 inte
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230 inte
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Amadeus E-ticket Gateway – no. 1 in interline agreements
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Amadeus E-ticket Ground Handling Community
QUBE
RTZ
DCS
SITA DCS
RTB
ARTIS
Gaetan
Palco
Astral
Resiber
Fido
Current Systems
LSY DCS
AxDCS
Royal
CODECO
Condor
IRIS
MARS
Deltamatic
Planned for 2007
ARCO
DCS
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� Fully automated ticket re-pricing and document exchange
� Increased revenue from accurate additional fare and penalty collection
� Enhanced customer service and increased staff productivity
� Reduced training required for ticket desk agents
� Enhanced self-service options via web or kiosk
� Faster and more efficient ticketing and reconciliation
Amadeus Ticket Changer Fast, accurate ticket re-price and exchange
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� Uses ATPCO Category 31 exchange rules filed by the
airline
� New fare calculated in appropriate ATO/CTO currency
� Applies any change penalty automatically
� New fare and applicable taxes calculated automatically
and returned in a user-friendly display
� Informational pricing or full exchange transaction
� Automated refund balance and penalty MCO
generation
Amadeus Ticket Changer Fast, accurate ticket re-price and exchange