Alliance Commissioning- different models for better outcomes My Time, My Community – Volunteering and Citizenship In Control Conference, Preston 18 th.

Alliance Commissioning- different models for better

outcomes

My Time, My Community – Volunteering and CitizenshipIn Control Conference, Preston

18th November 2015Nick Dixon, Stockport MBC Commissioner

May you live in interesting times

• Most challenging financial environment in years • Role of the sector is going to have to change • Services currently based on historical rather than strategic need • We need a new kind of relationship • Transformation, radical redesign• Tested out ‘People Powered Health’ in mental health

A set of principles…

• A health and social care system that mobilises people and recognises their assets, strengths and abilities, not just their needs

• An ability to live well with long-term conditions powered by a partnership between individuals, carers and frontline professionals

• A system that organises care around the individual in ways that blur the boundaries between health, public health, social care, and community and voluntary organisations

…underpinned

by practical, outcome- focussed, interventions

• New forms of consultation• Support for self-management• Social prescribing • Peer support and time banking• Coaching, mentoring and buddying • Health trainers and navigators • Co-designed pathways • Self-directed support • Personal health budgets• Integrated care through collaboratives,

partnerships and alliances • Social action and community capacity

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What is People Powered Health?http://www.nesta.org.uk/blog/nesta-launches-health-lab

The new Nesta Health Lab

The Stockport Mental Health People Powered Health Project: Cashable Savings and Benefits

• Fewer people in expensive services for shorter periods- demonstrated • Improved productivity for clinicians in primary and secondary care-

demonstrated• Sustained outcomes and social returns- demonstrated• Reduced use of personal budgets- demonstrated• Capacity built in communities- demonstrated

Distinctive principles of co-production and People Powered HealthCo-production conceives of service users and staff as active contributors rather than passive consumers/workers (assets-based approach).

Co-production promotes collaborative rather than paternalistic relationships between staff and service users.

Co-production puts the focus on delivery of outcomes rather than just services.

If we commission coproduction, shouldn’t we also coproduce commissioning?

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• Started in early 1990s in UK North Sea Oil projects

• Strategic alliances, partnerships and other attempts to drive

collaboration had not changed behaviours

• Move to genuine risk share through alliance contracts led to

outstanding results

• Since then 400+ alliances in Australasia

• Health service alliance contracts in New Zealand

• In UK, used in construction, infrastructure, defence and

energy

• First UK alliance contract in health and social care – April

2013

• First UK alliance contract in health through open market

procurement – April 2014

Alliance Contracting : History

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More than a contract

IT’S A WAY OF WORKING

FOCUS ON RELATIONSHIPS

ALIGNMENTTRUST

Working together

• Collaboration between us creates value• No one of us has all the answers• Pooling our energy, ideas and resources will make us

more than the sum of our parts

Common vision

Single set of outcomes

Alliance of providers

We all share the same vision

We all judge success in the same way

We work together to achieve the best outcomes we can

lh alliances

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Single contract

Alliance

Commissioner

P

P

P P

PP

Commissioner

Separate contracts with each party

Separate objectives for each party

Performance individually judged

Commissioner is the co-ordinator

Provision made for dispute

Contracts based on tight specification

Change not easily accommodated

One contract, one performance framework

Aligned objectives and shared risks

Success judged on performance overall

Shared co-ordination, collective accountability

Expectation of trust

Contract describes outcomes and relationships

Change and innovation in delivery are expected

Traditional contract Alliance contract

P

PP

P PP

The Stockport MentalHealth Alliance: April 2013

• Sharing resources and skills• Greater continuity and flexibility• Every person has chosen goals• Collaborative not competitive• Incorporates social action• Efficient, adding value, reducing duplication• Outcome driven Could Alliance Contracting be part of the transformation and solution needed by the Health and Social Care system?

Develop an Innovative Contract with the Voluntary sector focusing on outcomes

“This is an ambitious programme to `hard-wire’ social action into a transformed health and care system, and build co-production with people living with long term health conditions”- Nesta

Overarching Aims • Ensure more vulnerable people with complex need will be enabled

and supported to live well and self manage. • Reduce demand and activity for health and social care • Improve service user reported outcomes and experience• Develop and strengthen community capacity by aligning People and

Place • Grow social capital and social value, more people giving time• Improve Targeted Prevention Pathways, connect the community

capacity to the identified need through social action • Develop an Innovative Contract with the Voluntary sector focusing

on outcomes

The Burning Platform

• ‘Are you Ready?’• Preparing the market• Identified £5m of funding to around 70 organisations• 40% saving required• Decommissioned them all• Going out to market with £3m• What commissioning vehicle should we use?• What are the priorities for commissioners?• What legally and contractually could we do?

www.lhalliances.org.uk

Commissioning OptionsThe following options were identified for possible ways forward for the main set of preventative services

1. Move in house – create in house capacity to deliver the services

2. Multiple single providers – as now, contract with individual providers for specific scopes of work

3. Framework – select a range of providers and then ‘draw down’ fro specific services

4. Single provider – identify a single provider who can cover all aspects of proposed service delivery

5. Prime provider – select a lead or prime provider who would manage a range of other providers through subcontracting arrangements

6. Consortium – invite providers to bid together as a consortium, leaving them to decide the nature of the arrangements between them

7. Alliance – invite bids from alliance of providers to work in a risk sharing , jointly responsible alliance with the Council

Option 7 – AllianceCriteria Detail Score

1. Create sustainable models and reduce dependency?

This criteria would be met through the focus on whole system outcomes which alliance members share responsibility for delivering

H

2. Drive integration? Shared risk as well as delivery will promote collaboration and finding solutions through pooled expertise and approach

H

3. Deliver savings? An efficient financial accountable model would be required. Building partnerships while cutting budgets is hard. The competitiveness of some organisations needs development

M

4. Support vulnerable groups and carers?

This option would be met as the whole system outcome set could include ones related to specific groups

H

5. Meet statutory requirements?

This option would meet statutory requirements H

6. Level of disruption? There would be considerable disruption in the short term but long term gain

M*

7. Value of diversity The sharing of perspectives from the range of providers in the alliance would bring value

H

8. Market conditions This option would require organisations to bid as alliances. This may require specific support

M*

* with risks

New Stockport Targeted Prevention Alliance

An Alliance Contract- more than a traditional contract

IT’S A WAY OF WORKING

FOCUS ON RELATIONSHIPS

ALIGNMENTTRUST

• In place from July 2015, value £4.5m over 3 years• Part of the new Community and Voluntary Sector Offer with the Wellbeing Independence Network,

Advocacy and Alliance for Positive Relationships• Leaflets

Alliancing success is based on:

• Leadership

• Alignment

• Shared risks and incentives

• Commitment to collaboration

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• Rigorously apply best for service, unanimous ‐ ‐decision making‐

• Commitment to “no disputes”, ‘no fault – no blame’ culture

• Return time and again to the principles agreed at the outset and written into the contract

• Transparency through open book documentation and reporting

• Joint management structure

Key features of an Alliance Contract

Our Targeted Prevention Alliance

Values Charter

•Genuine•Creative •Together

Alliance- driven by Outcomes

5 Key Result Areas:

• Individual Outcomes• Style of Delivery- motivational, inspiring• Demand Reduction• Cost- including drawing in funding• Social Capital- people helping people

• New ways of thinking and doing• Whole system change required• Commissioning for outcomes• New ‘social contract’ with citizens• More integration – whole systems – new

partnerships• “We’re in this together”• We are together more than the sum of our parts

SUMMARYMeeting the challenges of the future

Culture change, leadership and collaboration