Aligningcareer

Aligning Careers in Air Transport Management

For

Aviation Challenges and Growth

Shaikha Al HashemExecutive Member of GLF and Student Research

Assistant

Philbert SureshFaculty, College of Business (CBA)

Gulf University of Science & Technology

GUST Logistics Forum (GLF)

www.gust.edu.kw/glf 2

“Call Me Trimtab”Buckminister Fuller

Architect of Geodesic Domes and Author of Spaceship Earth

A large ship goes by, and then comes the rudder.

On the edge of the rudder is a miniature rudder called a trim-tab. Moving the trim-tab builds low pressure that turns the rudder that steers the gigantic ship with almost no effort.

One individual could be a trim-tab, making a major difference and in today’s FIRST Kuwait Air Transport Conference – this trimtab of the event is the Director General of Civil Aviation Mr Fawaz al Farah. Let us all greet him with an applause !


Course-stable, fast, sea-going ship comprising a hull that is optimized for a rudder propeller



Trim Tab in a Aircraft


Alignment is an Orderly Organic Growth - a systems approach to career development in consonant with vision, mission and goals of the organization and managementMisalignment is a painful barrier to career progress. It creates chaos and anarchy with the wrong person at the helm of company hierarchy. A sort of a square peg in a round hole. Only a big L at the top but no scope for the small ‘l’ in the middle and the bottom levels of management. Succession planning and management grooming is the missing ingredient


Rubber Duck Alignment

Games People Play in Organization Development

These ducks are hopeless.

They not only do not know where they are going, but two of them do not know which end is up-- while three just plain don't have their feet on the ground!

Good vs Evil

These ducks are in the "FACE OFF" mode. This is an alignment that will produce heavenly aspirations and increased cravings for "White Castles" in all who are nearby.The colors GREEN and MAUVE are complimentary, as are the fine sounds of bluegrass music.

These ducks are obviously confused.

As a group they are headed in one direction, but there is no order or

linearity at all. Very bad.

The Pool Rack

Ducks in formation always get their way. Often used in military air tactics, this alignment will augment your goals and produce fame and fortune


The Canadian Geese “V” formation – Alignment is crucial

Scientists have found that geese flying in formation can travel around 78% further in a session than geese flying solo. Working together on the task of flying is beneficial in a number of ways:Aerodynamic FormationRotating LeadershipDropping out of the flockPower of the honk

•serenely gliding across the

sky




Trading more in a diversified economy, but less reliance on the finite oil wealth.Integrated InfrastructureBuilding city concept – Hub-and-Spoke SystemInnovative, friendly, open and free trade system actively pursued ( airline liberalization and deregulation - open skies policy etc)

Rapidly Transforming Rapidly Transforming Economy – Characteristics Economy – Characteristics


Who is Who is GUST Logistics Forum–GUST Logistics Forum–GLF ?GLF ?Gulf University of Science & Technology Gulf University of Science & Technology KuwaitKuwait

“Our mission is to empower young creative minds for 21st century logistics and

supply chain management for professional

advancement in the industry.”


What is your top business priority for 2008?

Dealing with a high Dinar Dollar peg?Finding qualified workers ?? Improving environmental performance??

Lowering operating costs Expanding into new markets

Just staying (or becoming!) profitable Other (please explain)

Please leave any remarks in the comments column

Snap Poll Survey


Snap Poll Results by MM&D Jan 11, 2007 in Canada

MM&DWhat is your top business priority for 2008?

1. Dealing with a high Canadian dollar 8%2. Finding qualified workers 42%3. Improving environmental performance 0%4. Lowering operating costs 17%5. Expanding into new markets 8%6. Just staying (or becoming!) profitable 25%7. Other (please explain) 0%

EMAIL THIS POLL


GLF Maps Essential Skills in different categores of job domain

Reading text

Document useDocument use

WritingWriting

NumeracyNumeracy

Oral communicationOral communication

Thinking skillsThinking skills

Problem solvingProblem solving

Decision makingDecision making

Job task planning Job task planning and organizingand organizing

Significant use of Significant use of memorymemory

Finding informationFinding information

Working with othersWorking with others

Computer useComputer use

Continuous learningContinuous learning


GLF Training SolutionsGLF Training Solutions

Skills for Shippers & Receivers-Skills for Shippers & Receivers-Reading ProfileReading Profile

Type of TextPurpose of Reading

To scan for specific information/To locate information

To skim for overall meaning, to get the 'gist'.

To read the full text to understand or to learn.

To read the full text to critique or to evaluate.

Forms >> > >

Labels >> >

Notes, Letters, Memos > >>

Manuals, Specifications, Regulations

> >>

Reports, Books, Journals > >



Skills For Shippers & Receivers Skills For Shippers & Receivers – – Examples of Document UseExamples of Document Use

Computer-Computer-Generated Generated LabelsLabels

Shipping ListShipping List

Workplace Workplace Hazardous Hazardous Materials Materials InformationInformation



Skills For Shippers & Receivers Skills For Shippers & Receivers Writing ProfileWriting Profile

Length Purpose For WritingTo organize / To Remember

To keep a record / To document

To inform / To request information

To persuade / to justify a request

To present an analysis or comparison

ToPresent an evaluation / or critique

Texts requiring less than one paragraph of new text

>> >>> >>

Texts rarely requiring more than one paragraph

>>

Longer Texts


Money MathMoney Math

Scheduling, Budgeting & AccountingScheduling, Budgeting & Accounting

Measurement & CalculationMeasurement & Calculation

Numerical EstimationNumerical Estimation


Skills - NumeracySkills - Numeracy



Type of Numeric AbilityType of Numeric Ability

Number ConceptsWhole NumbersRational Numbers- FractionsRational Numbers – DecimalRational Numbers – PercentEquivalent Rational Numbers

Patterns and RelationsEquationsFormulae

Shape and Spatial SenseMeasurement conversionsAreas, Perimeter, Volumes

Statistics and ProbabilitySummary Calculations


Listen to announcements over loudspeakers. (1) Listen to announcements over loudspeakers. (1)

Give direction to co-workers for various tasks, Give direction to co-workers for various tasks,

such as gathering goods from different departmentssuch as gathering goods from different departments

or deploying goods on the floor. (1) or deploying goods on the floor. (1)

Interact with truck drivers to direct them to the Interact with truck drivers to direct them to the

appropriate docks and to verify that the shipment appropriate docks and to verify that the shipment

is received in good condition. (1) is received in good condition. (1)

Interact with clients and carriers in person or over the phone. (1) Interact with clients and carriers in person or over the phone. (1)


Oral Oral CommunicationCommunication


Core Competencies for Air Transport Management

People Skills

(capacity to motivate and inspire their

employees )

Conceptual Skills

(their ability to put things together )

Judgment Skills

(the ability to reach wise decisions) and the ability to "walk

the talk )

Technical Competence in Air Transportation(the knowledge of the aviation industry and

managerial leadership principles and practices)


GLF Course Content Plan Overview of Air Transportation Program

Critical Roles of The Air Transportation Manager Air Transportation Manager as Communicator Role and Functions of Airlines and Airports Air Transportation Manager as Change Architect Role and Functions of Civil Aviation Authority Air Transportation Manager as Facilitator Introduction to Air Transportation Law Introduction to Civil Aviation Security Air Transportation Manager as Leader Impact of Technology on Air Transportation The future on Air transportation Management


GLF Learning Formula in Logistics – the arcane discipline on ME Campus

The education system in the Gulf is failing and leaving Arab businesses trailing behind the rest of the emerging markets, a panel of regional business leaders has warned GCC governments.

November 2007

New GLF

Formula

The square root of FUN x Logistics /Total Learning Time

100Million jobs

by 2030


Mentoring for Leadership

Individualized Partnership

Effective mentors understand their individual mentees’ needs and work with everyone differently. What works great for one person can derail another.

Career Coaching Mentors need to help

people get behind the core values that create job satisfaction for them. What do they like to do and why? What would enrich their work each day?


High Powered Ways to Develop Aviation

Executives


Kristine Thompson, CEO, Patagonia (Apparel Industry)

People who can manage "the tough decisions and incorporate" difficult issues into their lives, she said, "are the future leaders

CHANGING THE CRITERIA FOR SUCCESS – Short Brothers (UK) manufacturers of aircraft during the Great World Wars – benchmarking in a diversified industry to overcome quality problems.


Arabian Business Survey

When asked what the biggest economic issues facing their businesses in 2008 would be, 56.7% of those polled claimed “attracting employees/labour as currencies depreciate/costs rise” as their biggest challenge.


A well-engineered network of professional contacts provides the structural support to

build a logistics career with potential for expansion.

Successful logistics professionals must be able to create an

effective network capable of moving products from one location

to another - be it down the street, across the country, or around the globe - where they can provide greater value or

return.


The organizational challenges of global

trends: A McKinsey Global Survey

The respondents say that intensifying competition for talent, shifting centers of economic activity, and increased technological connectivity are the most important trends for their companies. Moving quickly and dealing with regional diversity are two of the most common concerns.


Leadership Crises Boeing

In December 2003 Boeing faced a leadership crisis. Phil Condit, the 62-year-old chairman and CEO, stepped down after a scandal in which Michael Sears, the company's former CFO, was accused of offering a job to a Pentagon official who was then head of procurement for the air force.


Leadership Style- Emirates Airline

Flanagan talked about the reasons for Emirates' ascent, his own management style and the new Airbus A380 jetliners as part of a recent Wharton Leadership – “it would be hard for any American airline to duplicate the success of the Dubai carrier”.Flanagan is at the helm of Emirates management since 1985 – ( 23 years)


New Demands on Leadership for Aviation

Challenges

Risk-taking Courage Teamwork

Cross-cultural awareness

Creative Thinking

Tolerance for ambiguity

Understanding organizational

and system dynamics

Flexibility Adaptability


High Velocity Education

Experiential LearningReal Time Real World LinksOngoing process in Executive EducationPersonal Challenge

Alignment of knowledge and skills in specialization of the industry

LeadersIn

Kuwait??


Harnessing the Trend & Leveraging the

Technology

Mergers and Acquisitions (M & A) Aiitalia Bid by BA,

UA and AF Bahrain Air and

Gulf Air competition JetBlue Airways and

Lufthansa – 19% stake

Relocation of Jazeera Airways in the Air Hub of Middle East – Low Cost Option

Operational Management Strategy: Hub-and- Spoke Systems vs Point-to-Point configuration – Time Slot, Code Sharing and Transport Scheduling


jetBlue on Fire at JFK N.Y.

Crew Skills Training and Incident ManagementAt JFK Airport N.Y. Airbus A320-232


Fundamental Skills Fundamental Skills Communicate Communicate

Manage Information Manage Information Use Numbers Use Numbers

Think & Solve ProblemsThink & Solve ProblemsPersonal Management SkillsPersonal Management Skills

Demonstrate Positive Demonstrate Positive Attitudes& Behaviours Attitudes& Behaviours

Be Responsible Be Responsible Be Adaptable Be Adaptable

Learn Continuously Learn Continuously Work SafelyWork Safely

Teamwork Skills Teamwork Skills Work with Others Work with Others

Participate in Projects & TasksParticipate in Projects & Tasks

FocusFocusSpeed & DirectionSpeed & Direction


SUMMARYSUMMARY::“In these days of talent wars, the best way to keep your stars is to know them better than they know themselves – and then use that information to customize the careers of their dreams.”

– “Job Sculpting: The Art of Retaining Your best People”Harvard Business Review

September. - Oct. 1999


OUR BELIEF:OUR BELIEF:

“People are happiest and most productive when they are fully engaged and winning!”

Make your Company

a bigger winner!


GUST Logistics Forum initiative and community support

GLF Professiona

l Developme

nt Workshops for logistics

GLF Seminars

and Conferen

ce

GLFOverseas Trip to Port of Hamburg

and Airbus in Toulouse, France

Forthcoming Publication of a researched book on

Logistics Leadership of ME

Includes a chapter on FLYING ACROSS ARABIA : Perspective of High Fliers

in the Region


Flying Across America: The Airline Passenger Experience

• A new book about the evolution of the American commercial air travel experience since1927

• January 2009 from the University of Oklahoma Press

• Daniel L. Rust, Ph.D. University of Missouri-St. Louis


Leadership Change Allan Loren, Chairman Dun &

Bradstreet

“All of our customer solutions fulfill a need critical to the success of our customers.

I believe that by identifying and focusing on the needs of our customers we can help drive their success.


Leadership Change Allan Loren, Chairman Dun &

Bradstreet

Our aspiration—"To be the most trusted source of business insight so our customers can decide with confidence"—reflects our commitment to providing our customers with the best possible tools so they can make business decisions confidently.Our Strategy - We have a powerful set of assets, a culture of leadership that not only adapts to change but also drives it, and a financially flexible business model.


A final word from D & B Chairman

These assets form a competitive advantage that is unique in corporate America.

When I add all these up, I believe that the best is yet to come for D&B.

The best is yet to come for Kuwait through leadership change in business and industry


Careers in Logistics Courtesy of Council of Supply Chain

Management Professionals, USA

Ms Shaikha Al Hashem

Executive Member and Research

Assistant at GUST GLF will introduce

you to a short session with a

student perspective abbreviated for 10 minutes of your

time. Do Enjoy!


Visit our GLF Websitewww.gust.edu.kw/glf

[email protected]

Aligningcareer

Business

glf training solutions

trim tab

air transport management

glf maps essential skills

skills problem

information reports

management misalignment

management grooming