Alienware-m15x Service Manual en-us

8/12/2019 Alienware-m15x Service Manual en-us

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Rev. A00

Notes, Cautions, and Warnings

NOTE:A NOTE indicates important inormation that helps you makebetter use o your computer.

CAUTION: A CAUTION indicates either potential damage to hardware orloss of data and tells you how to avoid the problem.

WARNING: A WARNING indicates a potential for property damage,personal injury, or death.


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CONTENTS

CHAPTER 1: BEFORE YOU BEGIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Turning O Your Computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Before Working Inside Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

CHAPTER 2: BATTERY PACK. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Replacing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

CH AP T E R 3: CO M P AR T M E N T D O O R . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2Removing the Compartment Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Replacing the Compartment Door. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

CHAPTER 4: HARD DRIVE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Removing the Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17Replacing the Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

CHAPTER 5 : MEMORY M ODULE(S). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19Removing the Memory Module(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Replacing the Memory Module(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

CHAPTERReRe

CHAPTERReRe

CHAPTERReRe

CHAPTERReRe

CHAPTERReRe


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CHAPTERReRe

CHAPTERReReReRe

ReReReRe

CHAPTERReRe

CHAPTERReRe

CHAPTER 11: WIRELESS MINI-CARD(S) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44Removing the Half Mini-Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46Replacing the Half Mini-Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47Removing the Full Mini-Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48Replacing the Full Mini-Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

CHAPTER 12: PROCESSOR FAN AND HEAT SINK ASSEMBLY. . . . . . . . . . . . . . . 50Removing the Processor Fan and Heat Sink Assembly . . . . . . . . . . . . . . 52Replacing the Processor Fan and Heat Sink Assembly . . . . . . . . . . . . . . 54

CHAPTER 13: PROCESSOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55Removing the Processor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57Replacing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

CHAPTER 14: GRAPHICS CARD FAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59Removing the Graphics Card Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61Replacing the Graphics Card Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

CHAPTER 15: GRAPHICS CARD HEAT SINK. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63Removing the Graphics Card Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65Replacing the Graphics Card Heat Sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66


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CH AP T E R 2 0 : CO N SUM E R I R BO AR D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90Removing the Consumer IR Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Replacing the Consumer IR Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

CHAPTER 21: OPTICAL DRIVE. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94Removing the Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96Replacing the Optical Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

CHAPTER 22: SYSTEM BOARD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Removing the System Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Replacing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

CHAPTER 23: SPEAKERS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105Removing the Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107Replacing the Speakers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

CHAPTER 24: BATTERY LATCH ASSEMBLY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108Removing the Battery Latch Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . 110Replacing the Battery Latch Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

CHAPTER 25: SYSTEM SETUP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Entering System Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

System Setup Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113Flashing the BIOS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118


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CHAPTER 1: BEFORE YOU BEGIN

CHAPTER 1: BEFORE YOU BEGIN


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Recommended Toolse procedures in this document may require the ollowing tools:

Small at-blade screwdriverPhillips screwdriverPlastic scribe


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Before Working Inside Your ComputerUse the ollowing saety guidelines to help protect your computer rom potentialdamage and to help to ensure your own personal saety.

WARNING: Before you begin any of the procedures in this section,follow the safety instructions that shipped with your computer. Foradditional safety best practices information, see the RegulatoryCompliance Homepage at www.dell.com/regulatory_compliance.

CAUTION: Only a certifed service technician should perorm repairs onyour computer. Damage due to servicing that is not authorized by Dellis not covered by your warranty.

CAUTION: Handle components and cards with care. Do not touch thecomponents or contacts on a card. Hold a card by its edges. Hold acomponent such as a processor by its edges, not by its pins.

CAUTION: When you disconnect a cable, pull on its connector or onits pull-tab, not on the cable itself. Some cables have connectors withlocking tabs; if you are disconnecting this type of cable, press in on thelocking tabs before you disconnect the cable. As you pull connectorsapart, keep them evenly aligned to avoid bending any connector pins.Also, before you connect a cable, ensure that both connectors arecorrectly oriented and aligned.

CAUTION: To avoid damaging the computer, perform the fol lowingsteps before you begin working inside the computer.


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CHAPTER 2: BATTERY PACK

CHAPTER 2: BATTERY PACK


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Battery PackWARNING: Before working inside your computer, read the safetyinformation that shipped with your computer. For additional safetybest practices information, see the Regulatory Compliance Homepageat www.dell.com/regulatory_compliance.

WARNING: Beore perorming these procedures, turn o the computer,disconnect the AC adapter from the electrical outlet and the computer,disconnect the modem from the wall connector and the computer, andremove any other external cables rom the computer.

CAUTION: To avoid electrostatic discharge, ground yourself by using awrist grounding strap or by periodically touching an unpainted metalsurface (such as a connector on the back of the computer).

CAUTION: To help prevent damage to the system board, remove themain battery (see Removing the Battery Pack on page 11) beforeworking inside the computer.


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3

1 ba2 ba

Removing the Battery PackFollow the instructions in Beore You Begin on page1. 6.Turn the computer over.2.Slide the battery latch to the unlock position as shown.3.e battery pack will pop up.4.Remove the battery pack.5.

Replacing the Battery PackFollow the instructions in Beore You Begin on page1. 6.Align the battery pack tabs with the slots in the battery bay.2.Push the battery pack into the battery bay until the battery pack clicks into3.place.


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CHAPTER 3: COMPARTMENT DOORCHAPTER 3: COMPARTMENT DOOR


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Compartment DoorWARNING: Before working inside your computer, read the safetyinformation that shipped with your computer. For additional safetybest practices information, see the Regulatory Compliance Homepageat www.dell.com/regulatory_compliance.






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1 fro

2 co

Removing the Compartment DoorFollow the instructions in Beore You Begin on page1. 6.Remove the battery pack (see Removing the Battery Pack on page2. 11).Remove the two screws that secure the compartment door to the computer3.base.Slide the compartment door towards the ront o the computer and then lit4.it up.

Replacing the Compartment DoorFollow the instructions in Beore You Begin on page1. 6.Place the compartment door on the computer base and slide it towards the2.back o the computer.Replace the two screws that secure the compartment door to the computer3.base.Replace the battery pack (see Replacing the Battery Pack on page4. 11).


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Hard DriveWARNING: Before working inside your computer, read the safetyinformation that shipped with your computer. For additional safetybest practices information, see the Regulatory Compliance Homepageat www.dell.com/regulatory_compliance.


WARNING: If you remove the hard drive from the computer when thedrive is hot, do not touch the metal housing of the hard drive.


CAUTION: To prevent data loss, turn o your computer (see TurningO Your Computer on page 7) before removing the hard drive. Do notremove the hard drive while the computer is on or in Sleep state.

CAUTION: Hard drives are extremely ragile. Exercise care whenhandling the hard drive.

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Removing the Hard DriveFollow the instructions in Beore You Begin on page1. 6.Remove the battery pack (see Removing the Battery Pack on page2. 11).Remove the compartment door (see Removing the Compartment Door on3.page 14).Loosen the our captive screws that secure the hard-drive assembly.4.Using the pull-tab, lit the hard-drive assembly out o the hard-drive bay.5.

3

1

2

1 pull-tab 3 captive screws (4)

2 hard-drive assembly

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CHAPTER 5: MEMORY MODULE(S)

CHAPTER 5: MEMORY MODULE(S)


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Memory Module(s)WARNING: Before working inside your computer, read the safetyinformation that shipped with your computer. For additional safetybest practices information, see the Regulatory Compliance Homepageat www.dell.com/regulatory_compliance.






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Removing the Memory Module(s)Follow the instructions in Beore You Begin on page1. 6.Remove the battery pack (see Removing the Battery Pack on page2. 11).Remove the compartment door (see Removing the Compartment Door on3.page 14).Loosen the two captive screws that secure the memory-module door to the4.computer base.Slide the memory-module door to release the tabs and lit the5.memory-module door out o the computer base.

CAUTION: If you need to remove memory modules from bothconnectors, remove the memory module in the upper connector beforeyou remove the module in the lower connector.

1 slots

2 tabs


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CAUTION: To prevent damage to the memory module connector(s), donot use tools to spread the memory module spring-locks.

Use your fngertips to careully spread apart the spring-locks on the6.memory-module connector until the memory module pops up.Remove the memory module.7.

1 mem

2 spri


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Replacing the Memory Module(s)CAUTION: If you need to install memory modules in two connectors,install a memory module in the lower connector before you install amodule in the upper connector.

Follow the instructions in Beore You Begin on page1. 6.Align the notch on the memory module with the tab on the memory-module2.connector.Insert the module into the memory-module connector at a 45-degree angle,3.and press the memory module down until it clicks into place. I you do not

hear the click, remove the module and reinstall it.


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Align and insert the memory-module door tabs into the slots on the4.computer base.Replace and tighten the two captive screws that secure the5.memory-module door to the computer base.Replacethe compartment door (see Replacing the Compartment Door on6.page 14).Replace the battery pack (see Replacing the Battery Pack on page7. 11).

CAUTION: Before turning on the computer, replace all screws andensure that no stray screws remain inside the computer. Failure to doso may result in damage to the computer.

Turn on the computer.8.

As the cupdates installed

Windows

Click Sta

Windows

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CHAPTER 6: COIN-CELL BATTERY

CHAPTER 6: COIN-CELL BATTERY


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Coin-Cell BatteryWARNING: Before working inside your computer, read the safetyinformation that shipped with your computer. For additional safetybest practices information, see the Regulatory Compliance Homepageat www.dell.com/regulatory_compliance.






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1

2

1 coin-

Removing the Coin-Cell BatteryFollow the instructions in Beore You Begin on page1. 6.Remove the battery pack (see Removing the Battery Pack on page2. 11).Remove the compartment door (see Removing the Compartment Door on3.page 14).e coin-cell battery is glued to the computer base, use a plastic scribe to4.pry it o the computer base.Disconnect the coin-cell battery cable rom the system board connector.5.

Replacing the Coin-Cell BatteryFollow the instructions in Beore You Begin on page1. 6.Connect the coin-cell battery cable to the system board connector.2.Use the adhesive on the coin-cell battery and adhere it to the computer3.base.Replace the compartment door (see Replacing the Compartment Door on4.page 14).Replace the battery pack (see Replacing the Battery Pack on page5. 11).



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CHAPTER 7: CENTER CONTROL COVER

CHAPTER 7: CENTER CONTROL COVER


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Center Control CoverWARNING: Before working inside your computer, read the safetyinformation that shipped with your computer. For additional safetybest practices information, see the Regulatory Compliance Homepageat www.dell.com/regulatory_compliance.






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Removing the Center Control CoverFollow the instructions in Beore You Begin on page1. 6.Remove the battery pack (see Removing the Battery Pack on page2. 11).Remove the compartment door (see Removing the Compartment Door on3.page 14).Remove the hard drive (see Removing the Hard Drive on page4. 17).Remove the memory module(s) (see Removing the Memory Module(s) on5.page 21).Remove the two screws that secure the center control cover to the6.computer base.

Turn the computer top side up, and open the display as ar as possible.7.

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Release the connector latch to disconnect the cable rom the center control10.cover connector.Lit the center control cover o the computer.11.

1

2

1 cable 2 connector latch


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CHAPTER 8: KEYBOARD

CHAPTER 8: KEYBOARD


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KeyboardWARNING: Before working inside your computer, read the safetyinformation that shipped with your computer. For additional safetybest practices information, see the Regulatory Compliance Homepageat www.dell.com/regulatory_compliance.






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3

1 tabs

2 keyb

Removing the KeyboardFollow the instructions in Beore You Begin on page1. 6.Remove the battery pack (see Removing the Battery Pack on page2. 11).Remove the compartment door (see Removing the Compartment Door on3.page 14).Remove the hard drive (see Removing the Hard Drive on page4. 17).Remove the memory module(s) (see Removing the Memory Module(s) on5.page 21).Remove the center control cover (see Removing the Center Control Cover6.on page 30).

Remove the three screws that secure the keyboard to the computer.7.

CAUTION: Be extremely careul when removing and handling thekeyboard. Failure to do so could result in scratching the display panel.e keyboard along with the cables that attach it to the system boardconnector are very fragile.

Lit and slide the keyboard until the tabs come out o the slots on the8.chassis.


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Turn the keyboard over.9.Release the connector latches and disconnect the keyboard cable and10.keyboard backlight cable rom the respective system board connectors.Lit the keyboard o the computer.11.

2

1

3

1 keyboard 3 keyboard backlight cable connector

2 keyboard cable


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CHAPTER 9: PALM REST

CHAPTER 9: PALM REST


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Turn the palm rest over and release the connector latch on the system10.board connector.Pull on the pull-tab to disconnect the cable rom the system board connector.11.Lit the palm rest o the computer.12.

2

3

4

1

1 touch pad 3 pull-tab2 palm rest 4 connector latch

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Air VentsWARNING: Before working inside your computer, read the safetyinformation that shipped with your computer. For additional safetybest practices information, see the Regulatory Compliance Homepageat www.dell.com/regulatory_compliance.






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Removing the Air VentsFollow the instructions in Beore You Begin on page1. 6.Remove the battery pack (see Removing the Battery Pack on page2. 11).Remove the compartment door (see Removing the Compartment Door on3.page 14).Remove the hard drive (see Removing the Hard Drive on page4. 17).Remove the memory module(s) (see Removing the Memory Module(s) on5.page 21).Remove the center control cover (see Removing the Center Control Cover6.on page 30).

Remove the our screws that secure the air vents to the computer base.7.

1

1 screw

l


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Turn the computer over and remove the two screws rom the bottom o the8.computer.Pull the air vents out o the computer.9.

1

2

1 air vents (2) 2 screws (2)


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CHAPTER 11: WIRELESS MINI-CARD(S)

CHAPTER 11: WIRELESS MINI-CARD(S)

Wi l Mi i C d( )


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Wireless Mini-Card(s)WARNING: Before working inside your computer, read the safetyinformation that shipped with your computer. For additional safetybest practices information, see the Regulatory Compliance Homepageat www.dell.com/regulatory_compliance.





R i th H lf Mi i C d


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1 syste

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Removing the Half Mini-CardFollow the instructions in Beore You Begin on page1. 6.Remove the battery pack (see Removing the Battery Pack on page2. 8).Remove the compartment door (see Removing the Compartment Door on3.page 14).Remove the hard drive (see Removing the Hard Drive on page4. 17).Remove the memory module(s) (see Removing the Memory Module(s) on5.page 21).Remove the center control cover (see Removing the Center Control Cover6.on page 30).

Remove the keyboard (see Removing the Keyboard on page7. 34).Disconnect the antenna cables rom the hal Mini-Card.8.Push out the securing clips until the hal Mini-Card pops up.9.

Repla7Replacing the Half Mini Card


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Replacing the Half Mini-CardFollow the instructions in Beore You Begin on page1. 6.Remove the new hal Mini-Card rom its packaging.2.

CAUTION: Use frm and even pressure to slide the card into place. I youuse excessive orce, you may damage the connector.

Align the notch on the card with the tab on the system board connector.3.Insert the hal Mini-Card at a 45-degree angle into the appropriate system4.board connector. For example, the WLAN card connector is labeled WLANand so on.Press the other end o the hal Mini-Card down into the slot on the system5.board until it clicks into place.Connect the appropriate antenna cables to the hal Mini-Card you are6.installing. e ollowing table provides the antenna cable color scheme orthe hal Mini-Card supported by your computer.

Connectors on the Mini-Card Antenna Cable Color Scheme

WLAN (2 or 3 antenna cables):

Main WLAN (white triangle)

Auxiliary WLAN (black triangle)

MIMO WLAN (gray triangle)

(optional)

white

black

gray

Removing the Full Mini Card


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Removing the Full Mini-CardFollow the instructions in Beore You Begin on page1. 6.Remove the battery pack (see Removing the Battery Pack on page2. 11).Remove the compartment door (see Removing the Compartment Door on3.page 14).Remove the hard drive (see Removing the Hard Drive on page4. 17).Remove the memory module(s) (see Removing the Memory Module(s) on5.page 21).Remove the palm rest (see Removing the Palm Rest on page6. 38).Disconnect the blue antenna cable rom the ull Mini-Card.7.

Push out the securing clips until the ull Mini-Card pops up.8.

Repla8Replacing the Full Mini Card


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Replacing the Full Mini-CardFollow the instructions in Beore You Begin on page1. 6.Remove the new ull Mini-Card rom its packaging.2.

CAUTION: Use frm and even pressure to slide the card into place. I youuse excessive orce, you may damage the connector.

Align the notch on the card with the tab on the connector.3.Insert the ull Mini-Card at a 45-degree angle into the appropriate system4.board connector. For example, the WPAN card connector is labeled WPANand so on.Press the other end o the ull Mini-Card down into the slot on the system5.board until it clicks into place.Connect the blue antenna cable to the ull Mini-Card you are installing.6.Replace the palm rest (see Replacing the Palm Rest on page7. 39).


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CHAPTER 12: PROCESSOR FAN ANDHEAT SINK ASSEMBLY

CHAPTER 12: PROCESSOR FAN AND HEAT SINK ASSEMBLY

Processor Fan and Heat Sink Assembly


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Processor Fan and Heat Sink AssemblyWARNING: Before working inside your computer, read the safetyinformation that shipped with your computer. For additional safetybest practices information, see the Regulatory Compliance Homepageat www.dell.com/regulatory_compliance.





Removing the Processor Fan and Heat Sink


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Removing the Processor Fan and Heat SinkAssembly

Follow the instructions in Beore You Begin on page1. 6.Remove the battery pack (see Removing the Battery Pack on page2. 11).Remove the compartment door (see Removing the Compartment Door on3.page 14).Remove the hard drive (see Removing the Hard Drive on page4. 17).Remove the memory module(s) (see Removing the Memory Module(s) on5.page 21).Remove the center control cover (see Removing the Center Control Cover6.on page 30).Remove the right air-vent (see Removing the Air Vents on page7. 42).Loosen the captive screw that secures the processor an and heat sink8.assembly to the computer base.

Disconnect the processor an and heat sink assembly cable rom the system9.


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1 procasse

2 capt

p y yboard connector.In sequential order (indicated on the processor an and heat sink assembly),10.loosen the our captive screws that secure the processor an and heat sinkassembly to the system board.Lit the processor an and heat sink assembly o the system board.11.

Repla7.Replacing the Processor Fan and Heat Sink


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Replacing the Processor Fan and Heat SinkAssembly

Follow the instructions in Beore You Begin on page1. 6.Peel the backing o the thermal cooling pads attached to the new processor2.an and heat sink assembly.

NOTE: I the processor an and heat sink assembly is replaced, thethermal cooling pads will be attached to the new processor an and heatsink assembly. Do not reuse the old thermal cooling pads.

Place the processor an and heat sink assembly on the system board.3. Align the our captive screws on the processor heat sink with the screw4.holes on the system board and tighten the screws in sequential order(indicated on the processor an and heat sink assembly).Tighten the screw that secures the processor an and heat sink assembly to5.the computer base.Connect the processor an and heat sink assembly cable to the system6.board connector.


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CHAPTER 13: PROCESSOR

CHAPTER 13: PROCESSOR

Processor


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WARNING: Before working inside your computer, read the safetyinformation that shipped with your computer. For additional safetybest practices information, see the Regulatory Compliance Homepageat www.dell.com/regulatory_compliance.



Removing the Processor


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1 proc

2 pin-1

gFollow the instructions in Beore You Begin on page1. 6.Remove the battery pack (see Removing the Battery Pack on page2. 11).Remove the compartment door (see Removing the Compartment Door on3.page 14).Remove the hard drive (see Removing the Hard Drive on page4. 17).Remove the memory module(s) (see Removing the Memory Module(s) on5.page 21).Remove the center control cover (see Removing the Center Control Cover6.on page 30).Remove the right air-vent (see Removing the Air Vents on page7. 42).Remove the processor an and heat sink assembly (see Removing the8.Processor Fan and Heat Sink Assembly on page 52).

CAUTION: When removing the processor, pull it straight up. Be carefulnot to bend the pins on the processor.

To loosen the ZIF socket, use a small at-blade screwdriver and rotate the9.ZIF-socket cam screw counterclockwise until it comes to the cam stop.e ZIF-socket cam screw secures the processor to the system board. Takenote o the arrow on the ZIF-socket cam screw.Lit the processor o the ZIF socket.10.

Peel 4.pads

Replacing the Processor


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padsthe p

Repla5.Proce

Repla6.

Repla7.on pa

Repla8.page

Repla9.Repla10.page

Repla11.

CAenso

p gFollow the instructions in Beore You Begin on page1. 6.

CAUTION: Ensure that the cam lock is in the fully open position beforeseating the processor. Seating the processor properly in the ZIF socketdoes not require force.

CAUTION: A processor that is not properly seated can result in anintermittent connection or permanent damage to the processor andZIF socket.

Align the pin-1 corner o the processor so that it points to the triangle on the2.

ZIF socket, and insert the processor into the ZIF socket.When the processor is correctly seated, all our corners are aligned at thesame height. I one or more corners o the processor are higher than theothers, the processor is not seated correctly.

CAUTION: To prevent intermittent contact between the ZIF-socket camscrew and the processor when removing or replacing the processor,press to apply slight pressure to the center of the processor whileturning the cam screw.

Tighten the ZIF socket by turning the cam screw clockwise to secure the3.processor to the system board.

CAUTION: If the processor, processor fan and heat sink assembly, orsystem board is replaced, use the thermal cooling pads provided in the

replacement kit to ensure that thermal conductivity is achieved. Donot reuse the old thermal cooling pads.


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CHAPTER 14: GRAPHICS CARD FAN

CHAPTER 14: GRAPHICS CARD FAN


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Removing the Graphics Card Fan


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Follow the instructions in Beore You Begin on page1. 6.Remove the battery pack (see Removing the Battery Pack on page2. 11).Remove the compartment door (see Removing the Compartment Door on3.page 14).Remove the hard drive (see Removing the Hard Drive on page4. 17).Remove the memory module(s) (see Removing the Memory Module(s) on5.page 21).Loosen the two captive screws that secure the graphics card an to the6.computer base.

ReplaDisconnect the graphics card an cable rom the system board connector.7.Lit the graphics card an o the computer base8


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Follo1.Place2.Conn3.Tight4.compRepla5.pageRepla6.Repla7.page

Repla8.

CAenso

Lit the graphics card an o the computer base.8.

1

2

1 graphics card fan 2 graphics card fan cable


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CHAPTER 15: GRAPHICS CARD HEAT SINKCHAPTER 15: GRAPHICS CARD HEAT SINK

Graphics Card Heat Sink


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Removing the Graphics Card Heat Sink


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1 capt

Follow the instructions in Beore You Begin on page1. 6.Remove the battery pack (see Removing the Battery Pack on page2. 11).Remove the compartment door (see Removing the Compartment Door on3.page 14).Remove the hard drive (see Removing the Hard Drive on page4. 17).Remove the memory module(s) (see Removing the Memory Module(s) on5.page 21).Remove the center control cover (see Removing the Center Control Cover6.on page 30).Remove the let air-vent (see Removing the Air Vents on page7. 42).

Remove the graphics card an (see Removing the Graphics Card Fan on8.page 61).In sequential order (indicated on the graphics card heat sink), loosen the9.our captive screws that secure the graphics card heat sink to the graphicscard.Slide and lit the graphics card heat sink o the computer base.10.

Replacing the Graphics Card Heat Sink


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Follow the instructions in Beore You Begin on page1. 6.Place the graphics card heat sink in the computer base.2.Align the our captive screws on the graphics card heat sink with the screw3.holes on the graphics card and tighten the screws in sequential order(indicated on the graphics card heat sink).Replace the graphics card an (see Replacing the Graphics Card Fan on4.page 62).Replace the let air-vent (see Replacing the Air Vents on page5. 43).Replace the center control cover (see Replacing the Center Control Cover6.on page 31).

Replace the memory module(s) (see Replacing the Memory Module(s) on7.page 23).Replace the hard drive (see Replacing the Hard Drive on page8. 18).Replace the compartment door (see Replacing the Compartment Door on9.page 14).Replace the battery pack (see Replacing the Battery Pack on page10. 11).



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CHAPTER 16: GRAPHICS CARDCHAPTER 16: GRAPHICS CARD

Graphics Card


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CAUTION: Only a certifed service technician should perorm repairs on

your computer. Damage due to servicing that is not authorized by Dellis not covered by your warranty.



Removing the Graphics Card


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1 screw

Follow the instructions in Beore You Begin on page1. 6.Remove the battery pack (see Removing the Battery Pack on page2. 11).Remove the compartment door (see Removing the Compartment Door on3.page 14).Remove the hard drive (see Removing the Hard Drive on page4. 17).Remove the memory module(s) (see Removing the Memory Module(s) on5.page 21).Remove the center control cover (see Removing the Center Control Cover6.on page 30).Remove the let air-vent (see Removing the Air Vents on page7. 42).

Remove the graphics card an (see Removing the Graphics Card Fan on8.page 61).Remove the graphics card heat sink (see Removing the Graphics Card Heat9.Sink on page 65).Remove the two screws that secure the graphics card to the system board.10.Remove the graphics card rom the system board connector.11.

Replacing the Graphics CardF ll th i t ti i B Y B i 1 6


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Follow the instructions in Beore You Begin on page1. 6.Insert the graphics card at a 45-degree angle into the system board2.connector.Replace the two screws that secure the graphics card to the system board.3.Replace the graphics card heat sink (see Replacing the Graphics Card Heat4.Sink on page 66).Replace the graphics card an (see Replacing the Graphics Card Fan on5.page 62).Replace the let air-vent (see Replacing the Air Vents on page6. 43).Replace the center control cover (see Replacing the Center Control Cover7.

on page 31).Replace the memory module(s) (see Replacing the Memory Module(s) on8.page 23).Replace the hard drive (see Replacing the Hard Drive on page9. 18).Replacethe compartment door (see Replacing the Compartment Door on10.page 14).Replace the battery pack (see Replacing the Battery Pack on page11. 11).



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CHAPTER 17: DISPLAY

CHAPTER 17: DISPLAY

DisplayWARNING: Before working inside your computer read the safety


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CAUTION: To avoid damage to the display, you must not disassembleyour Edge-to-Edge display assembly in the feld.

Display Assembly


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Removing the Display AssemblyFollow the instructions in Beore You Begin on page1. 6.Remove the battery pack (see Removing the Battery Pack on page2. 11).Remove the compartment door (see Removing the Compartment Door on3.page 14).Remove the hard drive (see Removing the Hard Drive on page4. 17).Remove the memory module(s) (see Removing the Memory Module(s) on5.page 21).Remove the center control cover (see Removing the Center Control Cover6.on page 30).Remove the keyboard (see Removing the Keyboard on page7. 34).Remove the palm rest (see Removing the Palm Rest on page8. 38).Remove the two screws rom the battery bay.9.Turn the computer top side up and open the display as ar as possible.10.

Disconnect the antenna cables rom the respective Mini-Cards and remove11.these cables rom their routing guides.Disconnect the display cable and the camera cable rom the respective12.


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1 Mini

2 came

Disconnect the display cable and the camera cable rom the respective12.system board connectors, and remove these cables rom their routingguides.

ReplaFollo1

Remove the our screws (two rom each hinge) that secure the display13.assembly to the computer base.Tilt the display assembly towards the computer base at a 45-degree angle14.


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Follo1.Align2.compRepla3.asseRout4.connRout5.connRepla6.

Repla7. Repla8.Repla9.on paRepla10.pageRepla11.Repla12.pageRepla13.

CAenso

p y y p g gand lit the display assembly o the computer.

1

2

1 display assembly 2 screws (4)

ReplaFollo1

Display Hinge Cover

R i th Di l Hi C


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Follo1.Rout2.coveAlign3.Repla4.asseRepla5.page

CAenso

Removing the Display Hinge CoverFollow the instructions in Beore You Begin on page1. 6.Remove the display assembly (see Removing the Display Assembly on2.page 73).Remove the fve screws that secure the display hinge cover to the display3.assembly.Pry the display hinge cover up with a plastic scribe.4.

1

2

3

1 screws (5) 3 display assembly

2 display hinge cover

Display Panel

R i th Di l P l


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Removing the Display PanelFollow the instructions in Beore You Begin on page1. 6.Remove the display assembly (see Removing the Display Assembly on2.page 73).Remove the display hinge cover (see Removing the Display Hinge Cover on3.page 76).Remove the seven screws that secure the display panel to the display back4.cover.

NOTE: Use a dry, lint-ree, sot cloth while removing or replacing thedisplay panel, to avoid smudging the display panel.

Slide the display panel towards the display hinges, to release it rom the5.display back cover.Lit the display panel up and move it towards the top o the display back6.cover.

4

1 displ

2 displ

ReplaFollo1.

Disconnect the AlienHead cable connector and lit the display panel o the7.display back cover.


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Conn2.

Ndi

Repla3.displRepla4.cove

Repla5. pageRepla6.page

2

1

1 AlienHead cable connector 2 display panel

AlienHead Board

Removing the AlienHead Board


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1 screw

2 tabs

Removing the AlienHead BoardFollow the instructions in Beore You Begin on page1. 6.Remove the display assembly (see Removing the Display Assembly on2.page 73).Remove the display hinge cover (see Removing the Display Hinge Cover on3.page 76).Remove the display panel (see Removing the Display Panel on page4. 77).Remove the two screws that secure the AlienHead board to the display back5.cover.

Lit the top o the AlienHead board to release it rom the tabs that hold it in6.place.Slide the AlienHead board down and lit it o the display back cover.7.


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CHAPTER 18: MAGNESIUM COVER

CHAPTER 18: MAGNESIUM COVER

Magnesium CoverWARNING: Before working inside your computer, read the safetyi f ti th t hi d ith t F dditi l f t


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information that shipped with your computer. For additional safetybest practices information, see the Regulatory Compliance Homepageat www.dell.com/regulatory_compliance.






Removing the Magnesium CoverFollow the instructions in Beore You Begin on page1. 6.R th b tt k ( R i th B tt P k2 11)


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Remove the battery pack (see Removing the Battery Pack on page2. 11).Remove the compartment door (see Removing the Compartment Door on3.page 14).Remove the hard drive (see Removing the Hard Drive on page4. 17).Remove the memory module(s) (see Removing the Memory Module(s) on5.page 21).Remove the graphics card an (see Removing the Graphics Card Fan on6.page 61).Remove the our screws that secure the magnesium cover to the computer7.base.


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Repla10.baseRepla11.page

Replacing the Magnesium CoverFollow the instructions in Beore You Begin on page1. 6.Replace the magnesium cover on the computer base2


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pageRepla12.pageRepla13.Repla14.pageRepla15.

CAen

so

Replace the magnesium cover on the computer base.2.Replace the twelve screws that secure the magnesium cover to the3.computer base.Replace any cards that were ejected rom the ExpressCard slot and the4.8-in-1 Media Card Reader.Connect the ExpressCard cable to the system board connector and push5.down the ExpressCard connector latch to secure the ExpressCard cable.Replace the display assembly (see Replacing the Display Assembly on6.page 75).Replace the palm rest (see Replacing the Palm Rest on page7. 39).Replace the keyboard (see Replacing the Keyboard on page8. 35).Replace the center control cover (see Replacing the Center Control Cover9.on page 31).


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CHAPTER 19: INPUT/OUTPUT BOARD

CHAPTER 19: INPUT/OUTPUT BOARD

Input/Output BoardWARNING: Before working inside your computer, read the safetyinformation that shipped with your computer For additional safety


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information that shipped with your computer. For additional safetybest practices information, see the Regulatory Compliance Homepageat www.dell.com/regulatory_compliance.





Removing the Input/Output BoardFollow the instructions in Beore You Begin on page1. 6.Remove the battery pack (see Removing the Battery Pack on page2 11)


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1 audi

2 audi

Remove the battery pack (see Removing the Battery Pack on page2. 11).Remove the compartment door (see Removing the Compartment Door on3.page 14).Remove the hard drive (see Removing the Hard Drive on page4. 17).Remove the memory module(s) (see Removing the Memory Module(s) on5.page 21).Remove the center control cover (see Removing the Center Control Cover6.on page 30).Remove the keyboard (see Removing the Keyboard on page7. 34).Remove the palm rest (see Removing the Palm Rest on page8. 38).Remove the display assembly (see Removing the Display Assembly on9.page 73).Removethe magnesium cover (see Removing the Magnesium Cover on10.page 83).Release the audio cable connector latch to disconnect the audio cable rom11.the system board connector.Remove the two screws that secure the input/output board to the computer12.base.Tilt the input/output board at an angle and lit it out o the computer base.13.


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CHAPTER 20: CONSUMER IR BOARD

CHAPTER 20: CONSUMER IR BOARD

Consumer IR BoardWARNING: Before working inside your computer, read the safetyinformation that shipped with your computer. For additional safety


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best practices information, see the Regulatory Compliance Homepageat www.dell.com/regulatory_compliance.





Removing the Consumer IR BoardFollow the instructions in Beore You Begin on page1. 6.Remove the battery pack (see Removing the Battery Pack on page2. 11).


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1 screw

2 cons

g gRemove the compartment door (see Removing the Compartment Door on3.page 14).Remove the hard drive (see Removing the Hard Drive on page4. 17).Remove the memory module(s) (see Removing the Memory Module(s) on5.page 21).Remove the center control cover (see Removing the Center Control Cover6.on page 30).Remove the keyboard (see Removing the Keyboard on page7. 34).Remove the palm rest (see Removing the Palm Rest on page8. 38).

Remove the display assembly (see Removing the Display Assembly on9.page 73).Removethe magnesium cover (see Removing the Magnesium Cover on10.page 83).Disconnect the consumer IR board cable rom the system board connector.11.Remove the two screws that secure the consumer IR board to the computer12.base.Lit the consumer IR board o the computer base.13.

Repla9.on paRepla10.pageRepla11

Replacing the Consumer IR BoardFollow the instructions in Beore You Begin on page1. 6.Align the consumer IR board with the guide posts on the computer base.2.


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Repla11.Repla12.pageRepla13.

CAenso

Replace the two screws that secure the consumer IR board to the computer3.base.Connect the consumer IR board cable to the system board connector.4.Replace the magnesium cover (see Replacing the Magnesium Cover on5.page 85).Replace the display assembly (see Replacing the Display Assembly on page6.75).Replace the palm rest (see Replacing the Palm Rest on page7. 39).Replace the keyboard (see Replacing the Keyboard on page8. 35).


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CHAPTER 21: OPTICAL DRIVE

CHAPTER 21: OPTICAL DRIVE


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Rem7.on paRem8.Rem9.Rem10

Removing the Optical DriveFollow the instructions in Beore You Begin on page1. 6.Remove the battery pack (see Removing the Battery Pack on page2. 11).R th t t d ( R i th C t t D 3


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Rem10.pageRem11.pageRem12.page

Remove the compartment door (see Removing the Compartment Door on3.page 14).Remove the hard drive (see Removing the Hard Drive on page4. 17).Remove the memory module(s) (see Removing the Memory Module(s) on5.page 21).Remove the screw that secures the optical drive to the computer base.6.

Rem16.brack

Remove the three screws that secure the optical drive to the computer base.13.Release the connector latch and disconnect the optical-drive cable rom the14.system board connector.Lit the optical drive out o the computer.15.

1


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1 optic

2 optic

1

2

34

1 screws (3) 3 optical-drive cable

2 optical drive 4 connector latch

Disconnect the optical-drive cable rom the optical drive.17.


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1

2

1 optical drive 2 optical-drive cable

Repla10.Repla11.Repla12.on paRepla13.

Replacing the Optical DriveFollow the instructions in Beore You Begin on page1. 6.Connect the optical-drive cable to the optical drive.2.Replace the fve screws that secure the optical drive to the optical-drive3


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Repla13.Repla14.pageRepla15.Repla16.pageRepla17.

CAenso

Replace the fve screws that secure the optical drive to the optical-drive3.bracket.Place the optical drive in the computer base.4.Slide the optical-drive cable into the system board connector and push5.down the connector latch to secure the cable to the connector.Replace the three screws that secure the optical drive to the computer base.6.Replace the input/output board (see Replacing the Input/Output Board on7.page 89).Replace the display assembly (see Replacing the Display Assembly on page8.

75).Replace the magnesium cover (see Replacing the Magnesium Cover on9.page 85).


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e systebarcode in the rep

CHAPTER 22: SYSTEM BOARD

CHAPTER 22: SYSTEM BOARD

System BoardWARNING: Before working inside your computer, read the safetyinformation that shipped with your computer. For additional safetybest practices information, see the Regulatory Compliance Homepage


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p , g y p p gat www.dell.com/regulatory_compliance.


CAUTION: Only a certifed service technician should perorm repairs onyour computer. Damage due to servicing that is not authorized by Dell

is not covered by your warranty.



CAUTION: Handle components and cards by their edges, and avoidtouching pins and contacts.

Rem13.Rem14.Rem15.ProceRem16.

Removing the System BoardFollow the instructions in Beore You Begin on page1. 6.Remove the battery pack (see Removing the Battery Pack on page2. 11).Remove the compartment door (see Removing the Compartment Door on3.


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Rem17.pageRem18.SinkRem19.Disco20.conn

aoslc

Rem21.Lit t22.

e o e t e co pa t e t doo (see e o g t e Co pa t e t oo o3page 14).Remove the hard drive (see Removing the Hard Drive on page4. 17).Disconnect the coin-cell battery cable rom the system board connector (see5.Removing the Coin-Cell Battery on page 27).Remove the memory module(s) (see Removing the Memory Module(s) on6.page 21).Remove the palm rest (see Removing the Palm Rest on page7. 38).Remove the center control cover (see Removing the Center Control Cover8.

on page 30).Remove the keyboard (see Removing the Keyboard on page9. 34).Remove the air vents (see Removing the Air Vents on page10. 42).Remove the display assembly (see Removing the Display Assembly on11.page 73).Remove the magnesium cover (see Removing the Magnesium Cover on12.page 21).


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Repla14.Repla15.Repla16.on paRepla17.

Replacing the System BoardFollow the instructions in Beore You Begin on page1. 6.Align the connectors on the system board with the slots on the computer.2.Replace the fve screws that secure the system board to the computer base.3.


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Repla18.pageConn19.ReplRepla20.Repla21.pageRepla22.

CAenso

Turn23.

NSe

Ente24.Setu

p y pConnect the ollowing cables to their respective system board connectors:4.

audio cableoptical-drive cablespeaker cablelet- and right-speaker light cableconsumer IR board cable

Replace the graphics card (see Replacing the Graphics Card on page5. 70).

Replace the graphics card heat sink (see Replacing the Graphics Card Heat6.Sink on page 66).Replace the graphics card an (see Replacing the Graphics Card Fan on7.page 62).Replace the processor (see Replacing the Processor on page8. 58).Replace the processor an and heat sink assembly (see Replacing the9.Processor Fan and Heat Sink Assembly on page 54).Replace the ull Mini-Card (see Replacing the Full Mini-Card on page10. 49).Replace the hal Mini-Card (see Replacing the Hal Mini-Card on page11. 47).Replace the display assembly (see Replacing the Display Assembly on page12.75).Replace the magnesium cover (see Replacing the Magnesium Cover on13.page 85).


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CHAPTER 23: SPEAKERS

CHAPTER 23: SPEAKERS

SpeakersWARNING: Before working inside your computer, read the safetyinformation that shipped with your computer. For additional safetybest practices information, see the Regulatory Compliance Homepageat www dell com/regulatory compliance


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at www.dell.com/regulatory_compliance.



is not covered by your warranty.CAUTION: To avoid electrostatic discharge, ground yourself by using awrist grounding strap or by periodically touching an unpainted metalsurface (such as a connector on the back of the computer).


Removing the SpeakersFollow the instructions in Beore You Begin on page1. 6.Remove the system board (see Removing the System Board on page2. 102).Remove the speaker cables rom the routing guides.3.Li h k h b4


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Lit the speakers o the computer base.4.

Replacing the SpeakersFollow the instructions in Beore You Begin on page1. 6.Place the speakers on the computer base.2.Route the speaker cables into the routing guides.3.Replace the system board (see Replacing the System Board on page4. 104).



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CHAPTER 24: BATTERY LATCH ASSEMBLY

CHAPTER 24: BATTERY LATCH ASSEMBLY

Battery Latch AssemblyWARNING: Before working inside your computer, read the safetyinformation that shipped with your computer. For additional safetybest practices information, see the Regulatory Compliance Homepageat www dell com/regulatory compliance


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at www.dell.com/regulatory_compliance.



is not covered by your warranty.CAUTION: To avoid electrostatic discharge, ground yourself by using awrist grounding strap or by periodically touching an unpainted metalsurface (such as a connector on the back of the computer).



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CHAPTER 25: SYSTEM SETUP

CHAPTER 25: SYSTEM SETUP

EnteriTurn1.Whil2.systeI an

Overviewe System Setup options allow you to:

Change the system confguration inormation ater you add, change, orremove any hardware in your laptop.


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I an Syste

Ncosh

Ndo

prap

Systee SysinormatAdvance

Key uncand their

Set or change a user-selectable option.View the installed amount o memory or set the type o hard drive installed.

Beore you use System Setup, it is recommended that you write down the currentSystem Setup inormation or uture reerence.

CAUTION: Do not change the settings in System Setup unless you arean expert computer user. Certain changes can cause your computer to

work incorrectly.

Main Me

Total

Memory

Memory

System Setup OptionsNOTE: Depending on your computer and installed devices, the itemslisted in this section may not appear, or may not appear exactly as listed.


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Advanc

Summar

IntelVirtuaTechno

Intel Step

Wired

Main Menu

System Time Displays the system time.

System Date Displays the system date.

Alienware Displays the model number o your computer.

Set Service Tag Allows you to enter your computer service tag ater asystem board replacement.

Service Tag Displays the service tag o your computer.

BIOS Version Displays the BIOS revision.

EC Version Displays the EC frmware version.

CPU Displays the type o processor.

CPU Speed Displays the speed o the processor.

CPU Cache Displays the processor cache size.

CPU ID Displays the ID o the processor.

Advanc

SATA O

Advanced Menu

WirelessNetwork

Allows you to enable or disable the internal wirelessdevice.

Disabled: e internal wireless device is o and isnot visible to the operating system.


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eSATA

SATA H

SATA ODrive

Enabled: e internal wireless device is enabled.

BluetoothReceiver

Allows you to enable or disable the internal Bluetoothdevice.

Disabled: e internal Bluetooth device is o and isnot visible to the operating system.

Enabled: e internal Bluetooth device is enabled.

High Defnition

Sound

Allows you to enable or disable the internal highdefnition audio device.

Disabled: e internal audio device is o and is notvisible to the operating system.

Enabled: e internal audio device is enabled.

USB Emulation Allows you to enable or disable the USB emulationeature. is eature defnes how the BIOS, in theabsence o a USB-aware operating system, handles USBdevices. USB emulation is always enabled during POST(Power On Sel Test).

Note: You cannot boot any type o USB device (oppy,hard drive, or memory key) when this option is o.

Security

SupervPasswo

User PIs

Performance Options Sub-Menu

CPU Speed Displays the speed o the processor.

MemoryFrequency

Displays the requency o the memory.

Memory Channel Displays the memory channel modes


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Set SuPasswo

Set UsPasswo

Passwoboot

Asset

Memory ChannelMode

Displays the memory channel modes.

SingleDual

CPU PerformanceMode

Indicates i the processor is in turbo mode or not.

Turbo Mode Allows you to enable or disable the turbo mode.

Select ClockMode Allows you to choose the FSB-memory system clockmode.

AutoUnlinked

MemoryFrequency

Allows you to set the memory requency.

Note: e memory requency option appears only i theclock mode is set to unlinked.

DDR3 Voltage Allows you to enter the memory voltage.


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Exit MenuExit SavingChanges

Allows you to exit System Setup and save your changesto CMOS.

Exit DiscardingChanges

Allows you to exit utility without saving Setup data toCMOS.


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Load SetupDefaults

Allows you to load deault values or all Setup items.

Discard Changes Allows you to load previous values rom CMOS or allSetup items.

Save Changes Allows you to save Setup data to CMOS.


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Alienware-m15x Service Manual en-us

Documents