Alfresco Day in Milano 2015

Modern Information Control

for the Digital Age

@JohnNewton, CTO

John NewtonFounder and CTO

@johnnewton

#alfday2015

toolsbuilds the

the inspirationyoucomes from

Credit: CC BY-SA 2.0 - Dave Dugdale - https://www.flickr.com/photos/davedugdale/5099718716

curating knowledge and publishing textbooks…

Credit: Alfresco Software, Inc.

preserving our cultural legacy

Credit: CC BY 2.0 – NEC Corporation of America- https://www.flickr.com/photos/neccorp/14445634744

streamlining insurance and health services

Credit: CC BY 2.0 – Raed Mansour- https://www.flickr.com/photos/raedmansour/14392383590 Credit: CC BY 2.0 –Tim Evanson - https://www.flickr.com/photos/23165290@N00/6994963867

Credit: CC BY 2.0 – Mr.TinDC - https://www.flickr.com/photos/mr_t_in_dc/4249886990

improving government

Credit: Galileo Project, JPL, NASA; reprocessed by Ted Stryk

planning the future of space exploration

Photo Credit: CC BY 2.0 - Steve Jurvetson - https://www.flickr.com/photos/jurvetson/5967376588

ensuring every child has equal access to education

It all started 25 years ago…

Documentum Team – March 1991

Tools for Predicting the Next 10

Years

Individual Processing Power

16X Laptop 2014

Storage per User

20X Desktop 2014

Display Capability

7680 x 4320 Retina (8K)

Bandwidth

> 1Gb Wireless

QUHD 15360 8640

Hints of a Day in the Life at

Work Ten Years from Now

Responsive

Agile

Productive

Efficient

Collaborative

Enablers of the Future

Unlimited

Computing

Ubiquitous Devices,

Sensors &

Interfaces

Resilient

Organization

Really Smart,

Connected Software

Openness &

Interoperability

The Productivity Dilemma

BUSINESS IS OLD AND FAT.

“”

“The business sector appears to

be getting ‘old and fat.’ … It is

getting fat because it is old.”

Brookings Institute – July 2014

Total Factor Productivity

Long-term Productivity Growth

in Europe is Worse

Pe

rce

nta

ge

Gro

wth

in

Pro

du

ctivity

Source: OECD

-2.5

-2.0

-1.5

-1.0

-0.5

0.0

0.5

1.0

1.5

2.0

2.5

3.0

2001-2007

2007-2009

2009-2012

New Scale of Information & Process

“Five apps for unfocused minds” by Lucy KellawayFinancial Times, February 10, 2014

20th Century Workplace isNo Longer Fit for Purpose

Digital Workers in the Digital Enterprise

Fast

User Centric

Supporting Collaboration

Enhancing Productivity

Enabling Knowledge Work

Place Independent

Network Independent

Device Independent

Expectations on the Workplace

Source: Scania AB – Vehicle Manufacturer

Business is no longer defined by Four Walls

In-house Secure

In-house Apps

Enterprise Apps

Operational Systems

Relevant Customer Information

Mobile Apps

Systems of Engagement

Cloud-based Collaboration

Firewall

Mobile &

Contract Workers

Process Process

Process

OLD ITIS THE PROBLEM,

NOTTHE SOLUTION

Source: Productivity and Potential Output Before, Duringand After the Great RecessionFederal Reserve Bank of San Francisco, June 2014

Industry Total Factor Productivity

Growth by Subgroup

A Productive Enterprise

Let’s Get Digital!

What is a

Digital Enterprise?

CUSTOMERS, PARTNERS & VALUE CHAIN

Integrate

PEOPLE, BUSINESS & THINGS

New Business Designs Around

SPECIALIZATION

Agility over

Blurred lines between

PHYSICAL & DIGITAL

“Digital will disrupt almost every industry”

30

24

14

9

14

21

21

16

16

10

18

19

15

19

10

Digital engagement ofcustomers

Digital innovation ofproducts or business

model

Digital engagement ofemployees or partners

Digital customer life-cycle

Automation

Ranked 1st Ranked 2nd Ranked 3rd

NOT JUST E-BUSINESS

Strategic Priority

of Digital

Initiatives

Source: McKinsey Digital Trends, June 2014

WHY IS THIS IMPORTANT ?

5

7

5

14

9

20

26

42

11

22

25

21

20

20

13

12

54

31

30

11

New business orprofit pool

CompetitiveAdvantage

Keeping pacewith competitors

Cutting costs

Don't know < 4% 5-9% 10-14% > 15%

Expected share of

organizations overall growth

from digital, next 3 years

Knowledge, Content and Process

are at the Heart of the Digital

Enterprise

CUSTOMERENTERPRISE

Data information

& Insights

New digitally enhanced

products and services

PROCESS

COLLABORATION

CONTENT

CONTENT

Operational EfficiencyCustomer-centric InnovationDigital Agility

End-to-End Customer ExperienceDigital Products & Services

Internet of Things

Digital

Integration

Processing

Sourcing

Service

Manufacturing

Design

Products &

Internet of

Things

Archiving

Marketing

Connecting Knowledge Work and

Inforamtion in the Digital Enterprise

Responsiveness to Citizens

Openness and Transparency

Support of Commerce

Shared Services

Alfresco Enables

Digital Government

Mobile Access

Integration with Social

Media

Customer-centric

services

Location specific services

Smart Data

Meaning

Predictive Data

Paper-less Forms

Scanning

Alfresco Enables

Digital Banking

Alfresco Enables

Digital Manufacturing

Top

Employees

Customer

Satisfaction

Value

Growth

Profitability

Suppliers

Production

& Logistics

Purchasing

Commercial

Operations

Network

Sales &

Marketing

Services

R&D

Network

Internet

of Things

Service

Coordination

Source: Scania AB – Vehicle Manufacturer

Digital Productivity for the Future

Alfresco is the only modern ECM

platform that is built for today and ready

for tomorrow.

SMART

for IT

SIMPLE

for Users

SECURE

for Business

Productivity Apps

Application Composition Framework

User-centric services

Context & Intelligence Services

Core Content & Control Services

Productivity Services

Data Control Architecture

A Digital

Productivity Stack

Innovation at the Speed of Open Source

Search

Analytics

User Interface

Process

Simple Smart

Connected Control

Identity

DistributedData

On-Premise

Cloud

Data Control Architecture

Foundation SystemsFor Hybrid

Simple

Smart

Secure

User

Search

Content

Case

Process

Control

Collaboration

Analytics

Sync

Productivity Services

Productivity Services

Active Folders

Categories

Virtual Folders ProcessLifecycle

View

Business Entity

Actions

Roles

Inbox

Conversations

Analytics

CASE

ID

Context

Audit

Team

Plumbing Content and Process with

the New Digital Landscape

On-Premise Cloud-based

Analysis and Insight

Automatic Delivery

Quick Application Composition

User Flows Modeling Configuration Views

Process & Content

Mobile First

HTML5

Device-independent

Role-based

RESTful APIs

Application Composition Framework

Configuring the Digital Workplace

Productivity Applications

Customer

Relationship

Apps

Product

Innovation

Apps

HR Apps

Marketing

Apps

Integration Easy Agile

Productivity Apps

Productivity Apps Integrating

the Digital Business Design

CollaborateProcessCUSTOMERENTERPRISE

PROCESS

-DRIVEN

AD HOC

OPERATIONAL

SYSTEMS

CUSTOMER

ENGAGEMEN

T

Distribute

Insights

Sourcing

Manufacturing

Case

Service

Product

Publishing

Marketing

Contracting

Design

Planning

Agility in Decision Making

Next GenerationProductivity Architecture

CUSTOMERENTERPRISE

New digitallyenhanced products

& services

Data Information& Insights

Digital operationalexcellence

Digital customerexperience

Productivity Apps

Application Composition Framework

User-centric services

Context & Intelligence Services

Core Content & Control Services

Productivity Services

Data Control Architecture

Advanced Digital Solutions

using New Open Source

Auto-Classification

Recommendation

Geographic Distribution

Semantic Graph Analysis

Machine Learning Connections

User Similarity

1(

2(

3(

4(

5(

0(

0.2(

0.4(

0.6(

0.8(

1(

1(2(

3(4(

5(

SEARCH

ANALYTICS

PROCESS

HYBRID

Simple & Smart…here today

How will you be working in 10 years time?

@johnnewton#alfday15