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CHAPTER 1
INTRODUCTION
INDUSTRY PROFILE
The wheelThe invention of wheel is one of the greatest inventions in the history of
mankind . No other invention has changed the course of mankind in such a gigantic way.
Yet it is interesting to note that we are still unable to say clearly who invented this
wonderful thing .We can define wheel as a circular frame of hard material that may be
solid or partially solid which is capable of turning in an axle.
Tyre
A Tyre is a band that encircles the rim of the wheel and forms a thread that rolls
either on road or the ground. There are two main types of tyres. They are maid of metal
or rubber. Rail rod cars, which run on smooth steel rails ,use iron or steel tyres for rolling
resistance. The metal tyres is a flat hoop fitted tightly over the exterior of the wheel.
Besides low rolling resistance its other attributes are strength durability and resistance to
wear.
Free moving vehicles like bus, car, and aero planes need more friction to turn climb
accelerate and brake, so these use rubber tyres these are of two types.
Solid or cushion tyres in which rubber portion functions to carry load or absorbs
shock and resist cutting and abrasion
Pneumatic tyres in which the load is carried and the shocks are absorbed mainly by
the compressed air that fills the tyre. It is used for almost all of the free moving vehicles because of there great cushioning and there advantages.
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Pneumatic tyres
Now almost all the free moving vehicles used pneumatic tyres. The pneumatic
tyres are designed to provide a flexible cover with impermeable lining to contain a
restrain the compressed air .The cover is provided with the rubber tread portion and it is
designed to withstand the cutting and abrasive wear of the road contact and to protect the
tyre against puncture and loss of air. Such a structure is distinct from solid or cushions
tyres, no capacity in it to carry load or absorbs shocks. It is entirely depends on the
contained compressed air to enable it to function
Outline of tyre industry
There are many big tyre industries like Goodyear, Dunlup, Michelin, Seiberling
and Good rich whose persistent effort made up by the tyre industry. In India the tyre
industry was born in 1926 with the establishment of the first tyre company, the
Dunlop tyre company.
The tire industry operates in an environment which is dynamic and driven by the
performance of the many other structures. The performance of the segment is linked to
that of the automobile and surface transport sectors; the last decade saw an average
growth of 9%. However, in 2001, the growth rate was a mere 2.6% because the
automobile industry has declined by 7.5%. The sales of the medium and heavy
commercial vehicles were held back by a sharp slow down due to raising fuel prices and
weaker economic growth. These factors adversely affect the industry as the sector
account for a fourth of replacement market. The competition is severe and tyre mergers
are planning to raise the capacity utilization from the present level of 72%. The global
majors like Michelin and Pirelli have differed their plans to invest in India.
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The Indian tyre industry comprises of 40 tyre companies with
53 factories. In fact only 12 companies account over 85% of the total production. India
exports to more than 50 countries Indian cross ply tyres have excellence acceptance in
developed countries. The industries have come a long way from the Tyre with Cotton
to the latest development. Green Tyres being introduced in 1978, radicalization stands
as the most important innovation in the tyre technology. History of Indian Tyre Industry
The tyre industry began to grow in India during 1930s. The
growth of tyre industry in India may be divided into three phases. The first phase, the
multinationals came to India and started selling tyres. First amount them was firestone
followed by other multinationals like Good year, Dunlop, etc..
In the second phase, the multinationals started their production in India
and became the first generation tyre company. Dunlop was the first, which started their
domestic protection in Calcutta in 1936.
The third phase of Indian tyre industry began, when the Indian
companies started producing tyres, which came to be called second generation tyres
important amount them are MRF tyres, Premier tyres, Good year, CEAT, etc. they started
their production in 1960s and later in 1970s third generation tyres started their
production. The main third generation tyres are Apollo tyres, Vikrant tyres, JK tyres,
Modi tyres.
The tyre companies which started after 1970s and the companies which
are yet to start production are classified under the head fourth generation tyres, Notable
among them are S.Kumar tyres, Rado tyres and Birla tyres.
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ABOUT THE COMPANY
Brief history of premier tyres
The premier tyres were incorporated in 19 th October 1959. The foundation stone was
laid by none other than Jawaharlal Nehru, the then prime minister of India, on 18 th
January 1960. The company was established in collaboration with the Uni Royal Inc.
USA. The company started its commercial production in May 1962 with production
capacity of 30 million to tone per day. The company was owned by the Desai group,
Mumbai. This is the first tyre company owned by the Indian. During the seventies and
eighties company was running in a huge profit. The main reason for this was lack of competition. The truck tyre named Lug Master was a gigantic success in the market the
tyre whose market price was about Rs. 4500 was available in the black market for
Rs.8000.
But gradually the profit of the company decline. More and more players entered in
the market. The competition became intense .the profit of the company gradually decline
and by the year 1987, the company was in loss. In the year 1987, a board called Cozy
judicial board was formed .This is board for the industrial Finance and Reconstruction.
This was called in because the Premier tyres became the sick unit. The purpose of this
board is to revive the sicks units. The board frames the conditions for the revival of the
sick units.
The company is considered sick if below two conditions are
satisfies:
Existence of the company should be for more than 7 years.
Continues cash loss for 3 years and the Net worth of the company are negative.
The stake holders are affected when the company goes sick. In 1987 this company
was referred to the board. The board studied conditions of the company. Based on the
study the board will prepare the plan. It pumped in the funds, sourced finance, etc. But
there was nothing positive and still the company was under the loss.
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The Government of Kerala requested Apollo tyres to take over the unit and bring it
back to form. In 1995 the Premier tyres was taken over by the Apollo tyres. At that time
the share capital of Premier tyres was 3.25 crores. Apollo tyres introduced another 10
crores. Then it became Apollo subsidiaries. This Premier tyre is thereafter known as PTL
enterprises. Nearly 76% of the shares were held by the Apollo tyres. After the take over
in 1995, Apollo tyres initiated their management practices in the company. The ultimate
aim was to make the company into a profit making one. Even with the existing machinery
and all, the production was increased from 35 tones to 80 tones (daily production) many
measures were taken to increase the production and reduce the cost of production.
According to the agreement of lease, the goods produced with the machines of
Premier tyres will be brought into the market and sold only in the name of Apollo tyres.
The raw materials will be Apollo tyres and the PTL will produce all the tyres and other
products and then Apollo will market all the products thereby manufactured in the name
of Apollo tyres
The Premier tyres had a debt of 42 crores taken as loan form the outsiders and
other financiers. Apollo tyres settled all the loans by 1998 and now the company is going
on in a profit. This is a rare case in India, where a sick unit is being bought to shape
within five years time.
Apollo Tyres
Apollo Tyres Ltd. One of the leading manufacturing companies in India was
named after the Greek Sun God. Apollo has created a remarkable identity. For itself has
become synonymous with the brand. In its constant pursuit for excellence, Apollo has
come a long way up the corporate gradient. The history of Apollo, the company can be
traced back to 70s when hard nosed MNCs and Indian tyre majors dominated the tyre
industry.
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ATL is the flagship of the Apollo group. It is formed in 1972 by BST
manufactures Ltd, where Raunag Singh as the founder and chairman. Post restructuring
in the group, the management of the company had been handed over to Raunag Singhs
son Onkar S Kanwar. Operations began in 1977 with setting up of the plant to
manufacture truck and tractor rear tyre at the annual capacity of 0.42mm tyres. The plant
was set up at Perambra near Kochi in Kerala was with a technical collaboration of
General tyres International Company, the fourth largest company in the world.
Kerala plant began its commercial production in the year 1977. The companyincurred heavy losses from 1977 to 1981. it was 1982 that Apollo formulated and put into
action a series of pragmatic profit generating policies generating policies geared lower
run around.
The Kerala plant has been besieged by lower problems in the past. In August/September
1995 the plant had to be shut down for a period of two weeks following the go slow
tactics and disruptive actions by the workers. In the financial year 1999 too, the plant
faced labour unrest for a prolonged period.
To reduce dependence on the single plant, ATL put up its second plant in Bards,
Gujarat in 1991 at an annual capacity of 0.68mm tyres. ATL is entitled to certain fiscal
benefits till the year 2005 on its Baroda plant. In February 2000, continental increase in
the growth of Germany picked up by 15% stake in the company.
A plant was installed at Limda in capacity of 65 lakhs per annum commencing
production in September 1977 in the record time of 16 months. BIFR (Board of Industrial
Finance Reconstruction) handed over the Premier Tyres Ltd. To ATL on 17 th April 1995
with the manufacturing base to emerge as No.1 tyre company in India.
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As a part of further expansion plans, the new tube plant has been installed at
Ranjangaon near pune in the state of Maharashtra, the commercial production of which
began in April 1996. Recently the company recognized itself using profit centre concept
for all locations and divisions. This has been done with a view to enhance the efficiency
and effectiveness of the organization by monitoring the profitability of the units,
especially in quality. Apollo tyres have a clear vision to become a leader in tyre industry
globally and domestically.
Years ago, with a view to position itself in the Premier tyre segment, Apollodecided to price its brand reasonably higher than its competitors, it has targeted a
customer segment for which price was almost a non-issue. The criterion was the product
benefit, premium branding lead to the development of a niche that compromised those
who looked for his best tyre and not necessarily the best bargain.
Believing fiemly in philosophy of always holing for new answers, todays tyre
plant Apollo has all along envisioned action that would challenge the conventional
wisdom of tyre industry. Call it holistic thinking or innovative marketing strategies, as a
corporation. Apollo has always thrived on huge challenges so as to turn them around to
its advantage.
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COMPANY PROFILE
Name of the company :Apollo tyres ltd, Kalamasserry,Cochin
Business : manufacturing and marketingauto mobile tyres,tubes and flaps
Chairman and M.D : Mr. Onkar S Kanwar
Registered office : Cochin, kerala
Head office : New Delhi
Other factories : Perambra, KeralaLimda, gujratRanjangaon, Maharashtra
Employees : 5100 (approximately)
Technical collaboration : Presently independent. previously hadcollaborated with Michlien,the fourthhighest manufacturing company in theworld
Incorporation : 1972
Distribution network : sales and service through100 offices
Location of the first factory : Cochin,Kerala.
Year of establishment : 1975
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VISION OF APOLLO TYRES
A leader in the Indian tyre industry and a significant global player proceeding
customer delight and enhancing the shareholders value
COMPANYS PHILOSOPHY
Adequate disclosure and striving for values like complete transparency,
accountability, professionalism and caring for stake holders, employees
government, customers and society at large.
To protect following core values(CREATE) of the company
C-Care for customer
R-Repeat for associates
E-Excellence through team work
A-Always learningT-Trust mutually
E-Ethical politics
To provide customer delight and enhance share holders value
To use the resources for crating maximum value in long run while contributing
society at large.
The company is committed to achieve the highest international standards
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Key milestones of the company
1972 : The Companys license was obtained by Mr. Mathew T
Marrathukulam
1974 : The campus was taken over Dr.Raunag Singh and his
associates.
1975 : April 13 th Perambra plant foundation has laid.
1976 : Apollo tyres Ltd registered.
1977 : Plant commissioned in Kerala was 49 tones production
Capacities.
1982 : Manufacturing of passenger car radial tyres in Kerala.
1991 : 2nd plant commissioned in Baroda
1995 : Acquired premier tyres in Kerala.
2000 : Exclusive radial capacity established at Baroda.
2004 : Launch of Apollo Acelere H speed Rateel car radials.
2005 : Radial capacity expanded to 6600 tyres per day MOU signed
for joined venture with Michelin.
2006 : January 30 th Dunlop South Africa acquired.
2006 : Perambra plant completes 30 years.
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PRODUCT PROFILE
TYRES
Truck
Amar
Amar Expresss.
Amar Premium.
Herculus XT-7.
Load star super.
Milestar
Flash.
Haulung.
Tractor
Krishak
Krishak Super
Sarpanch
Power haul
Fram king(Radial)
Lcv
Rider
Milestar
Cargo rib
Passenger car
Armour
Amazer steel
Amazer XL
Storm
Gripper
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Pantha
Hunker
Accelere(Tubeless radial)
Hawkz
QUANTUM
Vans
Mahindra voyager
Toyota Qualis
ADV(Animal driven vehicles )
BHIM
ADV Plus
Two wheeler tyres
Black cat
Ace
TUBES
Truck
Amar supreme
Cargo miller
Cargo Express
Marathon
Guard
LCV
Cargo Rib
Amar
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ORGANIZATIONAL CHART
HEADKERALA FACTORIES
GR MGR-
Production
GR MGR-QA/Unit
MR
MGR
Products
GR MGR-
Engg
MGR-HR andAdmin
DIV Head
PPC,IE&Systems
DIVHEADtechnical
DIVHEAD
Commercial
Coordinator Kalamassery plant
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CHAPTER 2
RESEARCH METHODOLOGY
OBJECTIVES OF THE STUDY
The main objective of the study is to develop a better knowledge
about an organization.
To understand about the management theories and its practical
application
To know how much influence does welfare measures has on job
satisfaction
To know how much influence does salary has on job satisfaction
To develop an idea about the management problem.
To give constructive suggestions to improve the organization.
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RESEARCH METHODOLOGY
Research Methodology is a science of studying how research is done
systematically solve the research problem.
Sample Technique
Simple Random sampling is the sampling technique used for data collections. The
unrestricted simple random sample is the simplest form of probability sampling. The
selected respondents constitute sample and the selection process is called sampling
technique. A survey so conducted is known as sample survey
Sample size
A sample is composed and some fraction or part of the total number of elements in adefined population
Data were collected from 150 customers
Method of Data Collection
In case of data collection the two data are
1. Primary Data
2. Secondary Data
In case of descriptive type surveys are conducted together the primary data. Primary data
is obtained either through questionnaire or interview method
For this study the primary data collection is made through questionnaire and
interview schedule method. A structured questionnaire was prepared and distributed to
respondents
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Secondary data are collected from the books, websites, journals, reports etc
Analytical tools used
Data collected were processed and analyzed with the help of statistical tool ,ie percentage
analysis.
Percentage Analysis
The percentage analysis is calculated as follows
Number of respondents X 100
Total No of respondents
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SCOPE OF THE STUDY
A study on job satisfaction aims at determining whether there is job
satisfaction in Apollo tyres. If the employees are not satisfied with their jobs, it will affect
the smooth running of organization. It also aims at giving constructive findings and
suggestions to improve the satisfaction of employees.
LIMITATIONS OF THE STUDY
The following are the main limitations of the study
o The process of filling up the questionnaire had taken so much time.
o Errors may cause due to biasness of respondents.
o The objective of the study is limited to ernakulam office of Apollo
tyres.
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TABLE 1
STATEMENT SHOWING THE RESONSE OF THE RESPONDENTS ONWORKING CONDITION
Satisfactory level No: of respondents PercentageHighly satisfied 10 6.6%
Satisfied 110 73.3%
Neutral 19 12.6%
Not satisfied 6 4.0%
Highly dissatisfied 5 3.3%
Total 150
Interpretation
From the above table it is inferred that about 73% of the employees are satisfied with theworking conditions, 6.6% of the employees are highly satisfied.12.6percent of theemployees stand neutral and 4% of the employees are dissatisfied with the workingcondition. About 3.3% of the employees are highly dissatisfied as the table shows
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FIGURE1
FIGURE SHOWING THE RESONSE OF THE RESPONDENTS ONWORKING CONDITION
0
10
20
30
40
50
60
70
80
highly s at is fie d s at is fie d n eut ral dis s at is fie d high ly dissatisfied
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TABLE 2
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGWORK SCHEDULE
Satisfactory level No: of respondents PercentageHighly satisfied 30 20.0%
Satisfied 69 46.0%
Neutral 27 18.0%
Not satisfied 14 9.0%
Highly dissatisfied 10 6.0%
Total 150
Interpretation
From the above table it is inferred that about 46% of the employees are satisfied with thework schedule, 20% of the employees are highly satisfied.18%percent of the employeesstand neutral and 9% of the employees are dissatisfied with the work schedule. About 6%of the employees are highly dissatisfied as the table shows.
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FIGURE 2
FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGWORK SCHEDULE
0
5
10
15
20
25
30
35
40
45
50
hig hly s at is fie d s atis fie d ne ut ral dis satis fie d highly dissatisfied
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TABLE 3
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGJOB SECURITY
Satisfactory level No: of respondents Percentage
Highly satisfied 8 5.3%
Satisfied 78 52.0%
Neutral 18 12.0%
Not satisfied 42 28.0%
Highly dissatisfied 4 2.6%
Total 150
Interpretation
From the above table it is inferred that about 52% of the employees are satisfied with the job security, 5.3% of the employees are highly satisfied.12%percent of the employeesstand neutral and 28% of the employees are dissatisfied with the job security. About 2.6%of the employees are highly dissatisfied as the table shows.
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FIGURE 3
FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGJOB SECURITY
0
10
20
30
40
50
60
highlysatisfied
s at is fie d ne ut ral dis sat is fie d highly dissatisfied
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TABLE 4
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS ONRULES AND REGULATIONS
Satisfactory level No: of respondents Percentage
Highly satisfied 15 10.0%
Satisfied 99 66.0%
Neutral 18 12.0%
Not satisfied 16 10.6%
Highly dissatisfied 2 1.3%
Total 150
Interpretation
From the above table it is inferred that about 66% of the employees are satisfied with therules and regulation, 10% of the employees are highly satisfied.12%percent of theemployees stand neutral and 10.6% of the employees are dissatisfied with rules andregulation. About 1.3% of the employees are highly dissatisfied as the table shows
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FIGURE 4
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS ONRULES AND REGULATIONS
0
10
20
30
40
50
60
70
highlysatisfied
s atis fie d ne utr al dis satis fie d highly dissatisfied
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TABLE 5
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS ONLEAVE FACILITES
Satisfactory level No: of respondents PercentageHighly satisfied 21 14.0%
Satisfied 79 52.6%
Neutral 18 12.0%
Not satisfied 21 14.0%
Highly dissatisfied 11 7.3%
Total 150
Interpretation
From the above table it is inferred that about 52.6% of the employees are satisfied withthe leave facilities, 14% of the employees are highly satisfied.12%percent of theemployees stand neutral and 14% of the employees are dissatisfied with the leavefacilities. About 7.3% of the employees are highly dissatisfied as the table shows
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FIGURE 5
FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS ONLEAVE FACILITES
0
10
20
30
40
50
60
high ly s at is fie d s atis fie d ne ut ral dis satis fie d highly dissatisfied
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TABLE 6
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGWELFARE FACILITIES
Interpretation
From the above table it is inferred that about 48% of the employees are satisfied with thewelfare facilities, 22% of the employees are highly satisfied.10%percent of theemployees stand neutral and 20% of the employees are dissatisfied with the welfarefacilities. None of them are highly dissatisfied with present welfare facilities provided
Satisfactory level No: of respondents PercentageHighly satisfied 33 22.0%
Satisfied 72 48.0%
Neutral 15 10.0%
Not satisfied 30 20.0%
Highly dissatisfied 0 0%
Total 150
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FIGURE 6
FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGWELFARE FACILITIES
0
5
10
15
20
25
30
35
40
45
50
highlysatisfied
sat is fied neut ral d is sat is fied h igh ly dissatisfied
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TABLE 7
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGSALARY
Interpretation
From the above table it is inferred that about 66.6% of the employees are satisfied withthe salary, 8% of the employees are highly satisfied.10%percent of the employees standneutral and 32% of the employees are dissatisfied with the salary. About 4% of theemployees are highly dissatisfied as the table shows
Satisfactory level No: of respondents Percentage
Highly satisfied 12 8.0%
Satisfied 69 66.6%
Neutral 15 10.0%
Not satisfied 48 32.0%
Highly dissatisfied 6 4%
Total 150
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FIGURE 7
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGSALARY
0
10
20
30
40
50
60
70
highlysatisfied
sat is fied neu tr al d is sat is fied h ighly dissatisfied
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TABLE 8
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGDESIGNATION
Interpretation
From the above table it is inferred that about 34.6% of the employees are satisfied withthe designation, 26.6% of the employees are highly satisfied.16.6%percent of theemployees stand neutral and 17.6% of the employees are dissatisfied with thedesignation. About 4.6% of the employees are highly dissatisfied as the table shows
Satisfactory level No: of respondents Percentage
Highly satisfied 40 26.6%
Satisfied 52 34.6%
Neutral 25 16.6%
Not satisfied 26 17.3%
Highly dissatisfied 7 4.6%
Total 150
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FIGURE 8
FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGDESIGNATION
0
5
10
15
20
25
30
35
highly s at is fie d s at is fie d ne ut ral dis sat is fie d highly dissatisfied
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TABLE 9
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGPROMOTIONAL POLICIES
Interpretation
From the above table it is inferred that about 40% of the employees are satisfied with the promotional policies, 33.3% of the employees are highly satisfied.16.6%percent of theemployees stand neutral and 6.6% of the employees are dissatisfied with the promotional
policies. About 3.3% of the employees are highly dissatisfied as the table shows
Satisfactory level No: of respondents PercentageHighly satisfied 50 33.3%
Satisfied 60 40.0%
Neutral 25 16.6%
Not satisfied 10 6.6%
Highly dissatisfied 5 3.3%
Total 150
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TABLE 10
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGTRAINING AND DEVELOPMENT PROGRAMMES
InterpretationFrom the above table it is inferred that about 61.3% of the employees are satisfied withthe training and development programmes, 22% of the employees are highlysatisfied.12%percent of the employees stand neutral and 2.6% of the employees aredissatisfied with the training and development programmes, About 2% of the employeesare highly dissatisfied as the table shows.
Satisfactory level No: of respondents Percentage
Highly satisfied 33 22.0%
Satisfied 92 61.3%
Neutral 18 12.0%
Not satisfied 4 2.6%
Highly dissatisfied 3 2.0%
Total 150
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FIGURE 10
FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGTRAINING AND DEVELOPMENT PROGRAMMES
0
10
20
30
40
50
60
70
highlysatisfied
s atis fie d ne utr al dis sat is fie d high ly dissatisfied
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TABLE 11
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGCLIMATE AND GROWTH OPPORTUNITIES IN THE ORGANIZATION
Interpretation
From the above table it is inferred that about 59.3% of the employees are satisfied withthe climate and growth opportunities, 18.6% of the employees are highlysatisfied.21.3%percent of the employees stand neutral and 5.3% of the employees aredissatisfied with the climate and growth opportunities. About 0.6% of the employees arehighly dissatisfied as the table shows
Satisfactory level No: of respondents PercentageHighly satisfied 28 18.6%
Satisfied 89 59.3%
Neutral 32 21.3%
Not satisfied 8 5.3%
Highly dissatisfied 1 0.6%
Total 150
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FIGURE 11
FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGCLIMATE AND GROWTH OPPORTUNITIES IN THE ORGANIZATION
0
10
20
30
40
50
60
highlysatisfied
s atis fie d ne utr al dis sat is fie d h ighly dissatisfied
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TABLE 12
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGDISCIPLINE LEVEL IN THE ORGANIZATION
Interpretation
From the above table it is inferred that about 34.6% of the employees are satisfied withthe discipline in the organization, 50.6% of the employees are highlysatisfied.8.8%percent of the employees stand neutral and 6.0% of the employees aredissatisfied with the discipline in the organization.
Satisfactory level No: of respondents Percentage
Highly satisfied 76 50.6%
Satisfied 52 34.6%
Neutral 13 8.8%
Not satisfied 9 6.0%
Highly dissatisfied 0 0.0%
Total 150
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FIGURE 12
FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGDISCIPLINE LEVEL IN THE ORGANIZATION
0
10
20
30
40
50
60
highlysatisfied
s atis fie d ne utr al dis satis fie d highly dissatisfied
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TABLE 13
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGCANTEEN FACILITIES
Interpretation
From the above table it is inferred that about 32% of the employees are satisfied with thecanteen facilities, 53.3% of the employees are highly satisfied.8.8%percent of theemployees stand neutral and 6% of the employees are dissatisfied with the canteenfacilities.
Satisfactory level No: of respondents Percentage
Highly satisfied 80 53.3%Satisfied 48 32.0%
Neutral 13 8.8%
Not satisfied 9 6.0%
Highly dissatisfied 0 0.0%
Total 150
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FIGURE 13
FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGCANTEEN FACILITIES
0
10
20
30
40
50
60
highlysatisfied
s atis fie d ne utr al dis satis fie d highly dissatisfied
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TABLE 14
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGMEDICAL FACILITIES
Interpretation
From the above table it is inferred that about 33.3% of the employees are satisfied withthe medical facilities,40% of the employees are highly satisfied.10%percent of theemployees stand neutral and 10% of the employees are dissatisfied with the medicalfacilities. About 6.6% of the employees are highly dissatisfied as the table shows
Satisfactory level No: of respondents Percentage
Highly satisfied 60 40.0%Satisfied 50 33.3%
Neutral 15 10.0%
Not satisfied 15 10.0%
Highly dissatisfied 10 06.6%
Total 150
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FIGURE 14
FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGMEDICAL FACILITIES
0
5
10
15
20
25
30
35
40
highlysatisfied
s atis fie d ne utr al dis satis fie d highly dissatisfied
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TABLE 15
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDING
SAFTEY MEASURES
Interpretation
From the above table it is inferred that about 50% of the employees are satisfied withsafety measures in the organization, 23.3% of the employees are highly satisfied.20%percent of the employees stand neutral and 6.0% of the employees are dissatisfiedwith the discipline in the organization.0.60% of the employees are highly dissatisfiedwith safety measures.
Satisfactory level No: of respondents Percentage
Highly satisfied 35 23.3%
Satisfied 75 50.0%
Neutral 30 20.0%
Not satisfied 9 6.0%
Highly dissatisfied 1 0.60%
Total 150
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FIGURE 15
FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGSAFETY MEASURES
0
5
10
15
20
25
30
35
40
45
50
highlysatisfied
s atis fie d ne utr al dis satis fie d highly dissatisfied
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TABLE 16
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGREST ROOM
Interpretation
From the above table it is inferred that about 30% of the employees are satisfied with the job security, 56.6% of the employees are highly satisfied.20%percent of the employeesstand neutral.
Satisfactory level No: of respondents Percentage
Highly satisfied 85 56.6%
Satisfied 45 30.0%
Neutral 30 20.0%
Not satisfied 0 0.0%
Highly dissatisfied 0 0.0%
Total 150
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FIGURE 16
FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGREST ROOM
0
10
20
30
40
50
60
highlysatisfied
s atis fie d ne utr al dis satis fie d highly dissatisfied
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TABLE 17
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGRECREATIONAL FACILITIES
Interpretation
From the above table it is inferred that about 40% of the employees are satisfied withrecreational facilities in the organization, 23.3% of the employees are highly satisfied.16.6%percent of the employees stand neutral and 13.3% of the employees are dissatisfiedwith the discipline in the organization.6.6% of the employees are highly dissatisfied withrecreational facilities.
Satisfactory level No: of respondents Percentage
Highly satisfied 35 23.3%
Satisfied 60 40.0%
Neutral 25 16.6%
Not satisfied 20 13.3%
Highly dissatisfied 10 06.6%
Total 150
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FIGURE 17
FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGRECREATIONAL FACILITIES
0
5
10
15
20
25
30
35
40
highlysatisfied
s atis fie d ne utr al dis satis fie d highly dissatisfied
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TABLE 18
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGGRATUITTY BENEFITS
Interpretation
From the above table it is inferred that about 43.3% of the employees are satisfied withthe gratuity, 43.3% of the employees are highly satisfied.6.6%percent of the employeesstand neutral and 4.6% of the employees are dissatisfied with the gratuity. About 1.2% of the employees are highly dissatisfied as the table shows
Satisfactory level No: of respondents Percentage
Highly satisfied 65 43.3%
Satisfied 65 43.3%
Neutral 10 6.6%
Not satisfied 7 4.6%
Highly dissatisfied 2 1.3%
Total 150
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FIGURE 18
FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGGRATUITTY BENEFITS
0
5
10
15
20
25
30
35
40
45
highlysatisfied
s atis fie d ne utr al dis satis fie d highly dissatisfied
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TABLE 19
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGVEHICLE ALLOWANCE
Interpretation
From the above table it is inferred that about 50% of the employees are satisfied with thevehicle allowance, 23.3% of the employees are highly satisfied.13.3%percent of theemployees stand neutral and 10% of the employees are dissatisfied with the vehicleallowance. About 3.3% of the employees are highly dissatisfied as the table shows
Satisfactory level No: of respondents Percentage
Highly satisfied 35 23.3%
Satisfied 75 50.0%
Neutral 20 13.3%
Not satisfied 15 10.0%
Highly dissatisfied 5 3.3%
Total 150
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FIGURE 19
FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGVEHICLE ALLOWANCE
0
5
10
15
20
25
30
35
40
45
50
highlysatisfied
s atis fie d ne utr al dis satis fie d highly dissatisfied
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TABLE 20
STATEMENT SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGTRAVELLING FACILITTY
Interpretation
From the above table it is inferred that about 34.6% of the employees are satisfied withthe travelling facility, 52% of the employees are highly satisfied.2%percent of theemployees stand neutral and 10% of the employees are dissatisfied with the travellingfacility. About 1.3% of the employees are highly dissatisfied as the table shows.
Satisfactory level No: of respondents Percentage
Highly satisfied 78 52.0 %
Satisfied 52 34.6%
Neutral 3 02.0%
Not satisfied 15 10.0%
Highly dissatisfied 2 01.30%
Total 150
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FIGURE 20
FIGURE SHOWING THE RESPONSE OF THE RESPONDENTS REGARDINGTRAVELLING FACILITTY
0
10
20
30
40
50
60
highlysatisfied
s atis fie d ne utr al dis satis fie d highly dissatisfied
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CHAPTER 4
FINDINGS AND SUGGESTIONS
FINDINGS
1. About 73%of the employees are satisfied with the present working conditions in thecompany.
2. More than 50% of the employees are satisfied with the working schedule.
3. 52% of the employees are comfortable with the job security provided by Apollo tyres.
4. More than 66% of the employees are satisfied with the rules and regulations of the
company.
5. 53% of the employees are satisfied with the leave facilities.
6. More than 50% of the employees are satisfied on the welfare facilities provided to
them.
7. In case of salary more than 70% of employees are satisfied with there present pay.
8. About 34% of the employees are satisfied and about 26% of the employees are highly
satisfied with their present designation.
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9. 33% of the employees are highly satisfied with the current promotional policies.
10. About 62% of the employees are satisfied with the training and development
programmmes.
11. More than 60% of the employees are comfortable with the existing climate and
growth opportunities.
12. More than 50% of the employees are highly satisfied on the discipline level.
13. About 80% of the employees are satisfied on canteen facilities.
14. About 60% of the employees are highly satisfied with the medical facilities provided.
15. About 50% of the employees are comfortable on safety measures.
16. All most 80% of the employees are satisfied with the rest room facilities.
17. About 40% of the employees are satisfied on the recreational facilities.
18. About 40% of the employees are highly satisfied with the gratuity provided.
19. About 50% of the employees are satisfied with the Vehicle allowances.
20. About 52% of the employees are highly satisfied with the travelling facilities
provided.
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SUGGESTIONS
1. Workload should be allocated after a detailed & thorough study and workload has
to be allocated based on the nature of the job.
2. Company should insist job rotation to avoid the boredom of the workers.
3. The company to improve the current working condition should provide proper
security measures.
4. Proper post training analysis should be conducted to know the effectiveness of
training imparted.
5. Recreation facilities and tour travel concession facilities for employees may be
increased a little more.
6. Weekly off with salary or production incentives to the workers may be introduced
for the production intensification.
7. Safety measures have to be increased.
8. Temperature inside the factory should be controlled a little more.
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CHAPTER 5
CONCLUSION
In Indian tyre industry, capacities are concentrated in the
hands of a few large players with top four tyre companies accounting for over 77 per cent
of industry market share. The industry is raw material intensive with raw material
constituting over 55 per cent of the sales turnover and 70 per cent of production cost, of
which rubber accounts for the major share of the material cost. The main inputs natural
rubber smoked sheets and technically specified natural rubber (TSNR) account for 42 per
cent of raw material cost of tyres. The demand and growth for the tyre industry depends
on primary factors like overall GDP growth, agricultural as well as industrial production
and growth in vehicle-demand. It also depends on the on secondary factors like
infrastructure development and prevailing interest rates. In India the primary factors have
sustained in the last three years helping the sector to emerge as a winner. Even the
secondary factors have helped a lot; the only concerns are rising interest rates on theautomobile segment and increased rubber prices.
With the limits of my study it can be generalized that the
majority of the employees in APOLLO TYERS, are satisfied with their job. Even though
the management is adopting a lot of measures to increase job satisfaction the employees
are still not happy with the workload, welfare and motivational measures, training
facilities in the organization etc. By providing proper training to its staffs and uniform
distribution of the workload among its workers the organization can increase theemployees job satisfaction
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