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ONLINE REPUTACIJA ALERT!
28

Alert! Online reputacija

Jun 27, 2015

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Prezentacija "Alert! Online reputacija" koju je Dragana Đermanović održala na konferenciji biZbuZZ 09, 28. oktobra 2009. godine.
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Page 1: Alert! Online reputacija

ONLINE REPUTACIJA

ALERT!

Page 2: Alert! Online reputacija

www.draganadjermanovic.com

... JE:

FOOTPRINT NA INTERNETUONO ŠTO OSTAVLJATE “IZA SEBE”

NA WWWONO ŠTO DRUGI O VAMA

PRONALAZE NA WEBUONO ŠTO ĆE NAKON PRONAĐENOG

MISLITI O VAMA

Page 3: Alert! Online reputacija

SO WHAT?!

www.draganadjermanovic.com

Page 4: Alert! Online reputacija

UTICAJ NA:

1. VAS LIČNO – > PRIVATNO

2. PROFESIONALNO – > NA WEBU

3. PROFESIONALNO – > U TRADICIONALNIM MEDIJIMA

www.draganadjermanovic.com

Page 5: Alert! Online reputacija

1. PRIVATNO77% REGRUTERA ĆE VAS

PRETRAŽITI NA WEBU

35% KANDIDATA JE ELIMINISANO ZBOG PRONAĐENOG

53% ELIMINISANO ZBOG NEPRIKLADNIH FOTOGRAFIJA

http://bit.ly/2fbU3X

Page 6: Alert! Online reputacija

www.draganadjermanovic.com

2. PROFESIONALNO

http://bit.ly/AT48j

25.000 net korisnika50 zemalja svetaApril 09

Page 7: Alert! Online reputacija

www.draganadjermanovic.com

2. PROFESIONALNO

Page 8: Alert! Online reputacija

3. PROFESIONALNO –

TRADICIONALNI MEDIJI

 62% blogs were having a significant impact

on the “tone” of news reporting51% impact on the “editorial direction”76% reporters see blogs as helpful in giving

them story ideas, story angles and insight into the tone of an issue

www.draganadjermanovic.com

SM & CGM UTIČU I NA UREDNIKE I NOVINARE http://tinyurl.com/33h2hp

Page 9: Alert! Online reputacija

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INTERNET FAST FACTS 1,5 MILIJARDI INTERNET KORISNIKA (75% KORISTI NEKU OD

DRUŠTVENIH MREŽA) 31 MILIJARDA GOOGLE PRETRAGA

MESEČNO 330 MILIONA YOUTUBE PREGLEDA

MESEČNO 235 MILIONA FACEBOOK PROFILA 253 MILIONA MY SPACE NALOGA 133 MILIONA BLOGOVA

Page 10: Alert! Online reputacija

INTERNET REGIONALNO

www.draganadjermanovic.com

Yugosfera - oko 8,5 mil internet korisnika

Page 11: Alert! Online reputacija

www.draganadjermanovic.com

DELL SUCKS, DELL LIES!!! – JEFF JARVISwww.buzzmachine.com

http://bit.ly/2gaDGq

Page 12: Alert! Online reputacija

DELL Weekly

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Page 13: Alert! Online reputacija

After 2 years... Dell learned – Direct2Dell blog

www.draganadjermanovic.com

“They reached out to bloggers; they blogged; they found ways to listen to and follow the advice of their customers. They joined the conversation. That’s all we asked.” J. Jarvis

Page 14: Alert! Online reputacija

We Can Learn From "Dell Hell." Dell Did!

Customers are in control. Work with them and learn from them.

Real conversations are two-way. Think before you talk, but always be yourself. Be aware that any conversation can become global

at any time. Size doesn't matter—relevance does. Just as one

journalist can trigger a newscycle, one blogger can do the same.

Don't be afraid to apologize. One customer is part of many communities.

www.draganadjermanovic.com

Page 15: Alert! Online reputacija

How are you organized – PR vs. social media?

How do you handle negative comments?

What is the process for setting up a blog or community with franchisees?

…and about 50 morewww.draganadjermanovic.com

“...brands-only community that helps large organizations build successful social media programs”

http://bit.ly/40AUzd

Page 16: Alert! Online reputacija

“MARKETS ARE CONVERSATION”

www.draganadjermanovic.com

http://bit.ly/3m7zHC

Page 17: Alert! Online reputacija

COMTRADEGROUP.COM/blog

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Page 18: Alert! Online reputacija

COMING.RS/blog

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Page 19: Alert! Online reputacija

PREVENCIJA

1. ZNAČAJ INTERNETA

2. UTICAJ SOCIAL & CONSUMER GENERATED MEDIA

3. MONITORING

4. ANALIZA

5. PROACTIVNA ULOGA

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Page 20: Alert! Online reputacija

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MONITORING – BUDI TU!

Page 21: Alert! Online reputacija

MONITORING - RSS

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Page 22: Alert! Online reputacija

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Page 23: Alert! Online reputacija

ANALIZA

NA KOJIM MESTIMA SE POJAVLJUJETE

KOLIKO SU TA MESTA UTICAJNA (alexa.com, google trends, technorati.com, search status...)

U KOM KONTEKSTUKAKVO JE OKRUŽENJE KAKVE SU REAKCIJE

www.draganadjermanovic.com

Page 24: Alert! Online reputacija

PRIVATNO EGO-SEARCH

GOOGLE YOURSELF

PEOPLE SEARCH ENGINES

DO YOUR OWN BACKGROUND CHECK

WE ARE OUR OWN WORST ENEMY!

Page 25: Alert! Online reputacija

PRIVATNO

LIČNI BLOG MICRO-BLOGGING SOCIJALNE MREŽE KOMENTARISANJE NA FORUMIMA I

BLOGOVIMA DOMEN SA SVOJIM IMENOM GOOGLE PROFIL

Page 26: Alert! Online reputacija

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Page 27: Alert! Online reputacija

RAZMISLITE (NAJMANJE) DVA PUTA PRE NEGO ŠTO MA ŠTA

LIČNO PUBLIKUJETE NA WEBU!

www.draganadjermanovic.com

Page 28: Alert! Online reputacija

DRAGANA ĐERMANOVIĆ+381659300DDj

@GagaDjermanovic

[email protected]

www.draganadjermanovic.com