Alaska Measures of Progress Technology Directors November 13 th , 2014 James Herynk and Nick Studt Webinar Logistics: •Audio will be streamed through Adobe Connect. •Audio is also available by calling 877-278-8686 Pin: 961449 — If using the phone as the audio source, MUTE the Adobe connect sound to prevent feedback. On the phone, press *7 to mute yourself. •Please hold questions until the end. •All questions must be asked through the chat box in the bottom right corner.
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Alaska Measures of Progress Technology Directors November 13 th, 2014 James Herynk and Nick Studt Webinar Logistics: Audio will be streamed through Adobe.
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AlaskaMeasures of Progress
Technology DirectorsNovember 13th, 2014
James Herynk and Nick Studt
Webinar Logistics:
• Audio will be streamed through Adobe Connect.
• Audio is also available by calling 877-278-8686 Pin: 961449— If using the phone as the audio source, MUTE the Adobe connect sound to
prevent feedback. On the phone, press *7 to mute yourself.
• Please hold questions until the end.
• All questions must be asked through the chat box in the bottom right corner.
Overview: ABC/123
• Technology Director Role• KITE™ System – (Client, Educator Portal,
LCS)• Resources• KITE Client• Educator Portal• Local Caching Server (LCS) • What to do… Testing Scenarios• Whitelisting• Help Desk
Technology Director Role
• The key duties of the Technology Directors are to set up the Local Caching Server (if being used), download and install the KITE Client on machines where students will test, provide technical support for Educator Portal and KITE Client, troubleshooting, and assist in elevating questions to the help desk.
KITE System
A. KITE Client • Delivers assessments to students • Application, downloaded from the AMP
website
B. Educator Portal• Managing student, user, and assessment data• Website, accessed via educator.cete.us
C. Local Caching Server• A local computer configured to send and
receive data for students testing on the KITE Client
• Application, downloaded from an email link
Resourcesakassessments.org
A. KITE Client• Windows • Macintosh• iPad• Chromebook
B. Educator Portal• Educator Portal Manual• Educator’s Guide to KITE Client• .CSV Templates for Users, Enrollment, Rosters
C. Local Caching Server• Manuals for Mac, Windows, and Linux• Request the Local Caching Server (LCS)
• Macintosh—There is a difference in adjusting system
preferences between OS 10.9+ and 10.8- as noted in the KITE Client Installation Guide
• Chromebook—KITE Client on Chromebook, both
unmanaged and managed, requires Kiosk Mode be set to prevent students from exiting KITE Client during testing. Be sure and follow the KITE Client Installation Guide to set Kiosk Mode.
B: Educator Portal andTroubleshooting
• KITE Client vs. Educator Portal• .CSV Files• Username and Password• Supported Browsers• Clearing Cache• Professional Development Modules• Printing Tickets• Organizations, Roles, and Permissions
• Open the LCS Admin Page—In a browser address bar enter:
• IP address:port number/TDE/admin/index.htm
—Enter username and password from email—View LCS usage tools, cache, and upload
C: LCS Management
• Open the LCS Admin Page—In a browser address bar enter:
• IP address:port number/TDE/admin/index.htm
—Enter username and password from email—View LCS usage tools, cache, and upload
C: LCS Shutdown
• You may want to shutdown the LCS computer during breaks or for routine computer maintenance
1. When testing has finished2. Open folder/application and “stop” the
LCS3. System administrator password may be
needed
Note: testing machines do not need to be reconfigured upon proximate setup, (unless you have rotating IP address).
C: LCS Restarting After a Power Outage
1. Turn on computer2. Follow instructions for starting the
LCS
C: LCS Updates Coming February 2015
• Expansion of the LCS Admin features• Very low bandwidth mode• Ability to begin testing with no
internet if tests have been downloaded to the LCS
C: LCS what to do . . .
• If you need to abnormally exit the test for any reason while student is testing
—Control-alt-delete (power button for Mac) close application
• If power goes out and testing machine shuts down.
—Restart machine, open KITE Client, and reenter test
• If Internet goes out—With LCS
• Continue tests in progress. Do not start any NEW tests.• A new test will cause a “connectivity is lost” message.
—Without LCS• A message will appear that connectivity is lost, if the
student continues responding without internet, and without and LCS, responses will not save.
• If internet does not return hit Control-alt-delete
C: LCS what to do . . .
• If error message “Browser not supported” appears
—May have an older version of KITE Client or both the new and older version installed simultaneously• Reinstall KITE• May need to uninstall KITE and delete program files
• If we neglected to start the LCS—Continue testing until complete and start the LCS
Whitelisting
• To ensure your firewall will allow data to pass through to our servers (AAI/CETE/KITE), please whitelist the following at your location:
—*.cete.us & @ku.edu
• It may also help to allow the following files access through the firewall:
—kiteclientae.exe & kiteclient.exe & tde.exe
• For continued error messages, under Network Address Translation (NAT),