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Micki Trost, Strategic Communications Director/ ESF15 LeadColorado Division of Homeland Security and Emergency [email protected] Twitter: @COEmergency | @PIO3mickiCOEmergency.com| DHSEM.state.co.us
•History of Colorado Disasters•Overview of Colorado Flood•ESF15 in the State EOC•Recovery & JFO•Lessons Learned
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13 Declarations for Colorado in 2012 & 2013
• Severe Storms, Flooding, Landslides, and Mudslides (DR-4145) - Declared 9/14/13• Severe Storms, Flooding, Landslides, and Mudslides (EM-3365) - Declared 9/12/13• Black Forest Wildfire (DR-4134) - Declared 7/26/13• Colorado Royal Gorge Wildfire (DR-4133) - Declared 7/26/13• West Fork Fire Complex Wildfire (FM-5031) - Declared 6/21/13• East Peak Fire (FM-5030) - Declared 6/21/13• Royal Gorge Fire (FM-5028) - Declared 6/11/13• Black Forest Fire (FM-5027) - Declared 6/11/13• Wetmore Fire (FM-5022) - Declared 10/23/12• High Park and Waldo Canyon Wildfires (DR-4067)
– Declared 7/28/12• Weber Wildfire (FM-2985) – Declared 6/24/12• High Park Wildfire (FM-2980) – Declared on 6/9/12• Lower North Fork Fire (FM-2975) – Declared 3/26/12
Colorado also experienced the Aurora Theater Massacre, Mesa County Landslide
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Colorado Disasters Since 1953
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2015 Spring Storms Disaster Request
• Storms began April 29 – May (possibly tie in through June as well)
• Daily rain, saturated soils, snow run off, tornadoes, landslides, levee breaches, water supply loss
• 9 counties / 10 towns declared emergencies
• State emergency declared• Preliminary Damage
Assessments • Request for Major Disaster
Declaration process underway for Public Assistance
• Managing expectations on Individual Assistance
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Colorado Wildfires
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2012:255,220 acres destroyed and more than 653 homes
2013:211,466 acres were burned and 1,852 homes destroyed
Scope of 2013 Flood Disaster• 10 Fatalities
• 18,147 people forced to evacuate
• 2,000 Square Miles Impacted
• 24 Counties
• 76 Dams with Flood Caused Damage
• 120 Bridges Needing Repair
• 485 State Highway Miles Affected
• 284 irrigation ditches damaged or destroyed
• 203 Businesses Destroyed / 765 Damages
• 1852 Homes Destroyed / 28,363 Damaged
o 28,362 Applied for FEMA Assistance
o 16,557 Received FEMA Assistance
• Still very active Fire Recovery at same time
• FEMA was already here! We know each other really, really well.
$623.3 Million in home damages. $1.7 Billion in damage to state and local infrastructure. $535 Million to state & local highways. $555 Million in economic impacts.
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Initial Money Allocated • $329M is being used from our September Flood.
o $1.1B in total to date.• $53M for our State Highways; total dollars to be allocated is $450M
o Additional $100M following appeal to FEMA• $267.3 M allocated in Public Assistance (PA)
o 20 of 24 counties approved for some level of PA and 1203 project worksheets submittedo Cost Share Committee in place to review projects requiring additional financial assistance
• $61.7M in Individual Assistanceo 11 of 24 counties approved for Individual Assistanceo 28,368 people have applied with 16,499 approved
• $109.6M in loans provided by the Small Business Administrationo 2,138 home owners and 381businesses
• $58.4M in National Flood Insurance payments (over 1,950 claims)• $62.8M of the Initial tranche of CDBG-DR funds awarded on December 5 by HUD Secretary
Donovan• $199M of second tranche of CDBG-DR funds awarded.
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State Emergency Operations Center Response
SEOC Activities During Flood
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• SEOC Activated: September 11, 2013
• SEOC Staffing: Level I with 100+ including
FEMA Staff: 1,400
• SEOC Demobilized: September 29
• 18 Days – 24 Hour Operations
• Transition to Joint Field Office for 1 year.
SEOC Activities During Flood21
Mission Orders
319
Logs Orders in first week
195
Cost of State Resource Orders
$28.5 million (current)
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Search and Rescue•Early warning•Local public safety•Five FEMA USAR teams
▫Door-to-door
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Rescue and Evacuations
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National Guard Involvement• At the peak, more than 750 personnel, 21
helicopters, and 200 military vehicles supported flood response operations.
• Aviationo Rescued/evacuated 2,526 civilians and
1,047 petso Largest air US evacuation since
Katrina• Ground search and rescueo Rescued/evacuated 707 civilians and an
estimated 300 petso Transported over 20,000 FEMA provided
meals and served over 5,000 meals
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National Guard Rebuilding Roads• In 17 days, the 947th EN CO Army National Guard and
CDOT established a line of communication from Lyons to Estes Park.
• The National Guard and CDOT reopened US 36 in 52 days, one month ahead of schedule.
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EMAC• National Guard
▫ Utah National Guard
▫ Kansas National Guard
▫ Montana National Guard
▫ Iowa National Guard
▫ Wyoming National Guard
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EMAC•Public Assistance – 8 States•Preliminary Damage Assessment – 1 State•Hazard Mitigation Grant Program – 1
State
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Isolated Communities
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• Access• Travel time of 1.5 hours longer
than pre-flood drive time• Ability for disaster assistance• Utilities and connectivity• Distance to the nearest medical
facilities and public safety response
• 5,620 Households, remained after initial rescue and evacuations
Isolated Communities• What challenges we
counted on:▫ Communications▫ Access▫ Energy▫ Food
• What challenges we didn’t count on:▫ Stragglers▫ Second homes▫ The extent of private
roads and bridges
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State Recovery Activities
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• State Recovery Plan • Joint Field Office (JFO)• Governor’s Recovery Office established. Now
transitioned into Colorado Resiliency and Recovery Office
• Private Roads• Private Bridges• County Roads• County Bridges• State Owned
Elements• Dams
• Access to Homes & Emergency Services
• Water Rights• Ditch &
Irrigation Companies
Debris
• Sediment• Tree / Brush
(Woody) • Building,
Pavement & Structure
• Land Use• Transportation
Corridors• Delays to
Public/Private Rebuilding
• Reconstruction / Retrofitting of Structures
Community / Economic
• Small Business• Private Non
Profit (PNP’s)• Cultural /
Historical
• Tourism (Loss)• Community
Services (Loss)
• Customers & Tax-base (Loss)
• Facility Use • Access to
Public Materials
Recovery Area
Issue:
Type:
Impacts to:
State Recovery Plan35
Intermediate• Housing
– Intermediate solutions
• Debris• Infrastructure
– Reestablish Lifelines
• Behavioral Health• Mitigation
Short-term• Emergency, then temporary access
– Guard (AT) and CDOT
• Temporary housing• Public health• Debris• Business restoration• Behavioral health• Mitigation
Long-Term State Recovery Plan36
• Colorado Recovery Office
• Hiring six local recovery coordinators
• Mitigation Specialist
• Voluntary Agency Liaison
• Federal Disaster Recovery Coordination (FDRC)
Integration – Colorado Recovery Office
• Ensure Unity of Effort▫ Agencies are taking responsibility for their functions▫ Eliminate duplication
• Strategic Oversight▫ Goals and objectives▫ Develop metrics and project management systems▫ Consistent and uniform media message
• Private-Public Partnerships• Private Fundraising• Transparency• Community Ombudsman
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Public Information Efforts• State EOC Public Information Staff / Emergency Support Function 15
(ESF15)
▫ 2 State Staff
▫ FEMA External Affairs in SEOC
▫ FEMA External Affairs from Region VIII in mobile command.
• Local public information efforts
▫ Supplemented with Type III Incident Management Team members initially
▫ Supplemented with Type II IMT members
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Strategic Communications Plan
COEmergency Blog
Twitter
COEmergency
Facebook
COEmergency
DHSEM Website
Twitter READYColorad
o
CORecovers Website
Website READYColorado.com
Public Information Efforts – Blog• Fast Facts formatted information posted twice
a day following conference call with each local emergency manager and DHSEM regional field managers.
• 234,757 page views in first 100 days of flood.
• Vetted information is posted directly to Blog. No news releases.
• Posted maps of disaster.
• Google Forms for PDA
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Local Info Sources
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Transition to Fast Facts• Updated twice a day following conference calls
with local emergency managers and State Regional Field Managers.
• Media pushed to wait for the updates that were posted for the facts.
• Information also emailed to executive leadership.
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Public Information Efforts – Google Forms
• Google Forms used to collect Preliminary Damage Assessments (PDA) from:▫ School Districts▫ Rural Electric Companies▫ Special Districts▫ Private Non Profits
Public Information Efforts - Twitter18
• Get accurate information out as fast as possible.
• Rumor Control.
• Donation and Volunteer management and monitoring.
• Retweet Local Jurisdictions .
• Created 2013 Official Flood List and shared with media and community members. Embed on blog and push out on social sites.
• Instructed media to follow Twitter account for updates.
• News releases were not sent out.
• Requests for assistance on Twitter.
3782 Followers Added - 100 Days
Posted 1,025 Tweets
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Tweets for Help• From family members with parents who refused
to evacuate.• College students stuck on a fourteener without
cell service.• Canadian traveler who hadn’t checked in with
family members.
Actions
• Everything taken seriously.• First step was to connect with local jurisdiction
and pass on.• Connect with search crews through State EOC
after vetted by Fusion Center.
Public Information Efforts - Facebook• Share local jurisdictions information on COEmergency.
• Northeastern counties communicated almost exclusively through Facebook, not Twitter.
• Answered questions from public.
• Recovery information heavy.
• Posted and received photos.
• Posted more detailed information than on Twitter, but never connected the two accounts.
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700 New Likes - 100 Days
Public Information Efforts – Google Website• CORecovery.Info Created
▫ Organized by Recovery Support Functions
▫ ESRI map provided utilized for Disaster Recovery Centers locations and Small Business Association locations.
▫ All FEMA Joint Field Office (JFO) News Releases and Fact Sheets posted.