Airtel

• 1. ORGANIZATIONAL DESIGNGroup -3 Gaurav | Satadru | Noopur | Tarun | Meghna | Ankita | Aditya

2. Founded by Sunil Bharti Mittal Leading integrated telecommunications company with operations in 22 countries across Asia and Africa Ranks amongst the top 3 mobile service providers globally in terms of subscribers Product offerings include 2G, 3G and 4G services, fixed line, high speed broadband through DSL, IPTV, DTH, enterprise services 3. Respect for allPassion for workEntrepreneu rshipCultureBuilding Collaborative partnershipTeamwork 4. Concentration on the hierarchy Global Acquisitions and Government policiesLack of communication Venture into new B2B markets 5. Divisional, Geographic, functional and horizontal characteristicsEnhanced Business EfficiencyProactive with Greater FlexibilityTechnology Orientation to a Customer OrientedEnhanced empowerment to employees 6. Regional Grouping West & National division, North, East & Bangladesh division, South & Sri Lanka divisionsBest in dynamic environmentBetter Customer & Distribution ReachExcellent CoordinationBest in new market developmentCreation of B2C and B2B business verticalsDecentralization of the decision makingIntegrated Customer Centric 7. Different functions having wide operations spread across countriesDifferent units work together with B2B units and B2C units in parallelPartnered with 3rd party vendors for different functions like Ericsson(for network), IBM (IT services)Computer and internet based integrationShift towards Horizontal Structure through Reengineering 8. Issues of Accountability and ResponsibilityResponsive to market dynamicsBenefits Improved quality of work for employeesBetter coordination across business units 9. Restructuring takes time to show results. Bharti Airtel's second quarter 2012 net profit fell short of market expectations.Need for CollaborationExtensive training and skill buildingDual Reporting system