AIRPORT BEDBOX PROJECT - WordPress.com on individual and team work 6 Cost Management Plan Microsoft Excel would be used. This would be used to input all data that is involved with

2011

AIRPORT BEDBOX PROJECT

Technology Assessment and Acquisition

Temp

WIT

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Company Profile

Logan Airport is located in Boston, Massachusetts. It is an international airport that

facilitates flight arrivals and departures to destinations all over the world. There are 38 different

airlines that use Logan airport.

The common process for getting onto a plane at Logan consists of…First, the passenger

must book their flight and show up on time. The next step is to check in, go through security, and

enter the terminal. Once inside the terminal, passengers are not allowed to leave or they will not

be able to board their flight.

The Terminal at Logan is on par with most of the Airports in the United States. On a

normal day, when there are not delays or cancellations, everything goes smooth and waiting in

the terminal is not a problem. But with snow and poor weather, passengers can be forced to wait

(sometimes for hours or even days) to get on the next flight. With these long delays and such,

they are still not allowed to leave the terminal. There are no beds for passengers to sleep in if this

happens. They are forced to either stay awake or try to sleep on the floor or uncomfortable chair.

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The business need for the airport is to find ways to accommodate for passenger fatigue.

Our prospective solution is to implement the sleep-box technology. Which will be described in

more depth on our business need page.

BUSINESS NEED

• Context

Boston Logan International Airport is New England’s largest transportation center and

generates $7 billion in economic activity each year. It is a city within a city on a 1,700 acre

footprint of land. The airport has a fire department, a police department, a power plant, two

hotels, a non-denominational chapel and 27 acres of landscaping along the roadways and

terminals.

Logan Airport has four passenger terminals, A, B, C and E, each with its own ticketing,

baggage claim, and ground transportation facilities. The terminals are connected to the central

parking garage by a walkway system. In all, there are 94 gates with contact jet bridges and nine

regional jet gates at the airport and more than 40 airlines fly nonstop to more than 100 domestic

and international destinations. For more info www.massport.com

The comfort of the travelers.

Help desk center inside the airport.

Online customer service.

Upgrading Logan airport to a better service.

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Assumptions

We expect all international airports will install the smart bed box in all terminals. .

PROJECT CHARTER

• Group Members: Abualola Hassan, Wytenus Jon.

• Executive Summary

Installing bed box in all international airports in the states will benefit and upgrade airports. Logan

airport is our target. Bed box is a smart solution of technology to provide passengers who they have a

connection flight and they have to wait for long hours.

• Business Need

Boston Logan airport was established in 1923 and the airport facilities were renewed several times.

Millions of passengers from all around the world arrive to Boston every year, and the bed box project

is a smart solution for transit passenger.

• Project objective

Finding a smart solution of technology to provide passengers who they have a connection flight and

they have to wait for long hours.

• Impact Assessment

Boston Logan airport if they provide this project or service to the passengers, the airport will be rated

as a five star airport.

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• Measurement of Success

This project will be considered successful if Boston Logan airport starts the idea in the international

terminal as a first step.

Scope

This project is targeting Boston Logan airport passengers and not employees.

• Time Constraints

This project must be completed prior to December 6, 2011.

The Project Plan

Project Management Plan

Initiation-Planning-Research-Evaluation-Negotiation-Implementation-Operation

Risk Management Plan

Risk will be managed in our database set aside for this data. It will be reviewed at least once a

day during the process to make sure everyone knows the risks that are involved in the project.

Issue Management Plan

These will be stored in our database. These will be reviewed twice a week (Monday and Friday).

So we can make sure we get all the work done that is necessary for that given work week. These will be

reviewed during meetings with all the employees involved in the project.

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Change Management Plan

This will be managed in our database and will use the same review process as the Issue

management plan, two days a week basis during the same meetings on Monday/Friday.

Quality Management Plan

Our Quality assurance team will rigorously test the product, before implementation to be sure of

the products functionality and integrity to our business need.

Product Management Plan

In a program database, our team will log, manage, and keep track of any type of change or

modification that is done to the product we are looking to acquire. This will allow for us to be aware if

any functionality changes take place.

Release Management Plan

There is no need for an extended release management plan for this project

Human Resource Management Plan

In our weekly meetings our group tracks each other’s individual progress to determine if we are

staying on task and see where we need to increase our efforts.

Cindy Stevens: Project Sponsor

Lead project activities.

Set deadlines for the team.

Hassan abualola: Project Manager

Lead planning for the team.

Manage project activities.

Keep track of project schedule.

Jon Wytenus: Project Team Member

Works on individual and team work

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Cost Management Plan

Microsoft Excel would be used. This would be used to input all data that is involved with cost.

Files will be available to anyone who is involved in needing this information. This file is located on our

server that holds all of our company’s accounting information.

DECISION SCORING MATRIX

Category Points Group Points Sleep Box Pod time

Functionality 30

0 0

Cleans itself 25

30 0

Automated 20

20 10

Power plugs for customer convenience 30

20 10

Alarms 20

10 20

Total Points 15

80 40

Technology 40 Latest Technology 25

26 14

upgradability 25

30 10

Total Points 225

56 24

Costs 10 Energy costs 20

10 7

Cost to buy 30

7 3

Costs to own 30

10 7

Total Points 90

27 17

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REQUEST FOR PROPOSAL

Letter of Transmittal

October 25, 2011

Dear prospective vendors,

Airport Bed box is a service with one goal in mind, is to improve the comfort for Logan

airport passengers. Airport bed box is a new idea to our valuable customers; we provide a smart

solutions and service. We believe that by providing this facility to the travelers, the crowded

terminals and hotels will be resolved spicily for those who can’t get out of the airport for any reason.

After this project and the idea is delivered, Airport bed box expect to increase the numbers of the

beds inside each terminals. Airport bed box is a self-service idea so it will decree time and it will

allow more services and idea to be accomplished positively.

This RFP is mean to define and document out functional needs and also establish a consistent

basis on the technology services we provide. Airport bed box designees will evaluate all

proposals. This RFP is to be kept strictly confidential. Please carefully review all guidelines

within the RFP.

We appreciate your consideration and assistance in the matter. We look forward to receiving

your proposal.

Sincerely,

Hassan abualola

Project Manager Airport bed box Representative.

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Contents Consents 1. General Information

1.1 Purpose of the RFP

1.2 RFP Communications

1.3 RFP Preparation

1.4 Vendor Responses

1.5 Effective Dates of Pricing

1.6 Vendor Site Visits

1.7 Evaluation Criteria

1.8 Right to Project

2. Vendor Guidelines

2.1 RFP Response Format

2.2 Exceptions to the RFP

2.3 Confidentiality

3. Product Information

4. Functionality Requirements

4.1 Instructions

4.2 Technology Requirements

4.3 Works with adware previously acquired

4.4 Works with software previously acquired

4.5 Tailor fit for needs

4.6 Internet Connectivity

4.7 Email Communication

4.8 Group Planner

4.9 Selective Sharing

4.10 Cross Project Reports

4.11 Reminders

4.12 Group Discussions

5. Strategic Partnership Potential

5.1 Vendor Profile

5.2 Support

5.3 Experience

5.4 Implementation Plan

5.5 Security

6. Costs

6.1 Initial Costs

6.2 Long-term costs

6.3 Payment options

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General Information

1.1 Purpose of the RFP

The purpose of this Request for Proposal is to establish the requirements of a

communication tool that best meets the Airport Bed box comfort company.

1.2 RFP Communications

Please direct all communications/ correspondence regarding this RFP to:

Hassan Abualola

550 Huntington Ave

Boston, MA 02115

1.3 RFP Preparation

In the event of any modifications to the RFP, prospective vendors are to be notified in

writing. Any materials acquired by Boston Main Streets during the RFP will become

property of Airport Bed Box comfort Company.

1.4 Vendor Responses

Prospective vendors are to submit four copies of their proposals. All copies must be

submitted to Hassan abualola no later than December 1, 2011. Include all documents and

other materials supporting proposals with initial package.

1.5 Effective Dates of Pricing

Prospective vendors are to state in written documentation all information, including

pricing, will remain valid and applicable for a minimum of 160 days from the date their

proposal is received.

1.6 Vendor Site Visits

Airport Bed Box comfort Company has the right to inspect all vendor facilities that could

be used to support the proposed communication solution.

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1.7 Evaluation Criteria

Prospective vendor proposals will be evaluated using the following general criteria

Ability to satisfy functional business requirements

Ability to satisfy technical and integration requirements

Strategic partnering potential

Cost

1.8 Right to Project

Airport Bed Box comfort Company reserves the right to reject or accept any or all

submitted proposals as well as request any additional information from all prospective

vendors. Any contract that is accepted will be made to the organization who was

evaluated to be the best qualified in providing the solution and support laid out in this

RFP.

2. Vendor Guidelines

2.1 RFP Response Format

Prospective vendors should provide their proposal in the following format:

Letter of Transmittal

Table of Contents

Product Overview

Functional Requirements

Technical Requirements

Strategic Partnership Potential

Cost Requirements

Appendix

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2.2 Exceptions to the RFP

Prospective vendors must submit a document with any exceptions to portions of the RFP.

Exceptions should be identified clearly.

2.3 Confidentiality

This RFP and all other materials submitted must be confidential. Airport Bed Box

Comfort Company requests that this RFP not be copied or forwarded or any third party

without Airport Bed Box comfort Company. When submitting confidential material to

Airport Bed Box comfort Company, the material must be marked as confidential. Failure

to do this will allow Airport Bed Box comfort Company to have the opportunity share

unmarked material with a third party.

3. Product Information

Prospective vendors are to include an outline of their communication solution. Each

aspect of the product is to be explained in detail its role in the total communication

solution. Diagrams and examples are welcome.

4. Functionality Requirements

4.1 Instructions

Airport Bed Box comfort Company be honest when identifying the solutions. When a

proposed solution does not meet the requirements, it will be shown clearly. Please rate

each of your requirements using the following:

0 = solution does not include this

1= solution does not include this but will in future modifications

2= solution includes this but is going through current modifications

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3= requirement is not offered by perspective vendor, but can be used through a third

party

4= the current requirement is met and can be used immediately upon installation of

proposed solution

4.2 Technology Requirements

It is expected that all perspective vendor’s technology will work well with technology

previously acquired.

Rating:

Comments:

4.3 Works with hardware previously acquired

Any technology perspective vendor’s use for the solution must work with the hardware

previously acquired.

Rating:

Comments:

4.4 Works with software previously acquired

Any technology perspective vendor’s use for the solution must work with the software

previously acquired.

Rating:

Comments:

4.5 Tailor fit for needs

All solutions must be tailor fit for Airport Bed Box comfort Company. Any software

designed specifically for project communication.

Rating:

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Comments:

4.6 Internet Connectivity

Must connect to the internet

Rating:

Comments:

4.7 Email Communication

Should have proper email communication built into solution

Rating:

Comments:

4.8 Group Planner

A Group planner accessible to all project members must be included in solution.

Rating:

Comments:

4.9 Selective Sharing

There must be a an opportunity for any project members using the solution to decide

which documents and current projects will be shared among all users and which ones

will be kept confidential.

Rating:

Comments:

4.10 Cross Project Reports

The solution must have capabilities of conducting cross- project reports.

Rating:

Comments:

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4.11 Reminders

The perspective solution must have the opportunity to set reminders, making it less likely

deadlines are missed.

Rating:

Comments:

4.12 Group Discussions

It is important that the perspective solution allow platforms for group discussions to take

place.

Rating:

Comments:

4.13 Forum Posting

Perspective solutions must have an area for forum posting.

Rating:

Comments:

4.14 File Uploading

Perspective solutions must be able to upload files.

Rating:

Comments:

5. Strategic Partnership Potential

5.1 Vendor Profile

Perspective vendors are to provide the following information:

Company background

Future plans

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Annual reports and financial statements from the past three years

Possible legal issues that could affect a relationship with Boston Main Street

Special relationships with any other companies

5.2 Training

How has your company gone about training in the past?

Have there been problems with past training programs and how have your training?

Programs changed since experiencing these problems?

Is there additional training offered after the initial training?

Does your company have any certifications that help with the training?

5.3 Support

Perspective vendors must provide the following information:

Describe the method used by the client to communicate with your dilar?

Are there any maintenance plans available with your technology solution?

Is there a helpdesk, if so are what hours are they available and how is it operated?

How many concurrent users and maximum users will your system support?

Does your product have testing capability?

5.5 Implementation Plan

Prospective vendors must provide the following information:

Describe your technology implementation process?

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What is the typical implementation procedure?

What are the risks associated with the time frame?

What would your role be in the implementation?

5.6 Security

State all security plans in place for prospective technology.

6. Costs

6.1 Initial Costs

The initial proposal should outline a price quote as well as include all pricing options

available. Quotes should support the use of 20 accounts.

6.2 Long-term costs

Please state all costs for the next three years if there are any costs besides the initial costs

incurred. This should include support costs and long-term costs associated with

maintaining this technology for the next three years. Please state all costs in US dollars

only.

6.3 Payment options

Please provide payment option information if there are any available.

Negotiation Strategy

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Summary

The project team has selected Sleep box as the vendor of choice, there are other products that

would help us achieve our goal, but Sleep box was by far the best, and none compare. The negotiation

team will work with the Sleep Box Company to negotiate an acceptable financial level for the acquisition.

Initial Terms

Sleep Box Pod Time

Initial Cost

Implementation $200k $350k

Shipping $150k $289k

Training $50k $78k

Total $400k $717k

Ongoing costs

Annual Support $10k $5k

Agenda

Our Agenda: Negotiate best price with the vendor.

Vendor Agenda: sell their product, maximize revenue, and popularize their product. Use Logan

Airport is an example for future reference to their product.

Leverage:

Our Leverage: International Visibility to the common passenger, Competition information,

Their Leverage: Choice of cost of the product.

Objective:

Negotiate the best financial package with Sleep Box Company. They are the vendor of optimal

choice.

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Strategy:

Since Sleep Box is the only product to fully meet our business need. We must “play” with them

to achieve the best financial package

Potential Tactics:

We will make Sleep Box think that we are leaning towards another vendor, or make them think

they might have an inferior product than their competition. We must always still show interest and make

it look like a “close call”. All of this will be used in order to manipulate the vendor to lower their prices to

the level that we would like them to be.

Negotiation Team and Roles:

Purchasing Lead (Jon Wytenus): Aggressive negotiations. Try to get the best deal out of the

vendor that is possible. Shoe the vendor no mercy in negotiations.

Project Manager (Hassan Abualola): Act as voice of reason. Strive for continued

communications, to elongate negotiations between us and the vendor.

Business Lead (Wes Welker): Communicate issues of potential future interest between the two

organizations.

Legal (Johnny Cochran) : Negotiate with vendor legal staff and advise negotiation team

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DEAL SHEET

The following table represents to airport bed box initial bid, airport bed box minimum acceptable

terms, and airport bed box goals.

Term

Initial

Minimum

Goal

Software $2000 $1200 $1000

Annual Support Costs $800 $800 $500

Implementation Date 06 Dec 2011 06 Jun 2011 01 Feb 2011

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Implementation Strategy

First, we are to work with Sleep Box to have them custom design some features to suit

our exact business needs. Once developed and tested thoroughly it would be a short two weeks

of physical implementation into Logan Airport terminal and onto the Airports media network.

Operation Strategy

Once fully implemented, teams will work with the products with technologies that will be

implemented in the future, essentially making the product as fully compatible as possible with

anything in the computer world such as cell phones, laptops, etc.

Any problems happen with the program Airport bed box will be took up on an individual

basis and be addressed by the user or by a more well-informed group member. Assessments of

the program will be conducted at meetings to determine if the program is working effectively.

The program should be used for a year and after the year is over it will be determined whether or

not to continue using this vendor’s solution.

During this there will be 24/7 phone support offered by the vendor along with support

to come in and fix the systems for you. This is how the systems are to be supported to maximize

the products efficiency.

Once all is implemented and put into use, the acquisition project has then been

completed.

Airport bed box team