Airline Cost Management through Operations Planning and Control Bill Johnson Airline Cost Conference Geneva – August 25-27, 2014
Airline Cost Management
through
Operations Planning and Control
Bill Johnson Airline Cost Conference
Geneva – August 25-27, 2014
25-27 August, 2014 Airline Cost Conference
Geneva
Over 45 years in aviation and airline industry
Pan American World Airways, Delta Airlines,
Fueling and Ground Handling Companies,
Operations Consultant to numerous airlines worldwide
Airport and System Operations
Cost Management / Control
Performance Analysis
IATA Senior Consultant – Airline Operations
Operations Efficiency and Cost Management
Operations Control (OCC), Airport and Ground
Operations, Fuel Efficiency
Best Practice assessments and implementations
2
Agenda 0900 - 0930 Introductions and Opening Remarks
0930 – 1015 Operations Planning
1015 – 1045 Break
1045 – 1215 Operations Control
1215 – 1330 Lunch
1330 – 1500 Operations Cost Management
Cost of Delay
1500 – 1530 Break
1530 – 1630 Operations Management - exercise
1630 – 1645 Operations Cost Assessment – explanation
1645 – 1700 Summary – Key Takeaways
1700 Closing Remarks – ACC Update Information
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Format for Today’s Meeting
our goal is to be as interactive as possible
great value in sharing viewpoints, priorities,
processes
less presentation and more discussion
request your active dialogue and participation
team grouping and discussion
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The Industry Challenge
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Cost of Operations, 26%
Fuel, 31%
Maintenance, 12%
A/C Ownership, 10%
Distribution, 6%
Charges, 9%
Pax Services, 5% Others, 1%
Total Airline Operating Cost: US$ 686 Billion (2013)
Airline Operations - Complexity
Few industries have to
profitably manage so many moving parts
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The schedule/operations model is one of the most complex
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Airline Operations - Complexity
Few industries have to
profitably manage so many moving parts
in so many geographically separate locations
dependent on performance of so many others - ATC, Airports, Vendors
subject to so many outside influences – regulatory, world events
with so much variability requiring immediate action
25-27 August, 2014 Airline Cost Conference
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All of which drive Cost All of which drive Cost
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Airline Operations – Size and Scope Modern airlines are complex operations & business structures
Ever-changing route structures
Frequent mergers and acquisitions
Expanding alliance marketing arrangements
Extremely susceptible to world events
Weather, Environmental
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Competitive Landscape
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Airline Operations – Size and Scope Modern airlines are complex operations & business structures
Expanding route structures
Frequent mergers and acquisitions
Growing alliance marketing arrangements
Extremely susceptible to world events Weather, Environmental
Political
Economic
Competitive
25-27 August, 2014 Airline Cost Conference
Geneva
All of which drive Cost All of which drive Cost
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The complexity and frequency of required near-term planning
changes and daily operations changes are ever increasing
The complexity and frequency of required near-term planning
changes and daily operations changes are ever increasing
Airline Operations – Constant Change
Every day is an irregular operation
IRROP ???
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IRROP - Irregular Operation
Any deviation from published or planned schedule
Delays
Cancellations
Diversions
Ferry Flights
Extra flights
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Airline Operations – Constant Change
No airline schedule is ever executed as
planned
Airline schedules are constantly changing
from planning phase
to day of execution
“a schedule is a plan to deviate from”
25-27 August, 2014 Airline Cost Conference
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All of which drive Cost All of which drive Cost
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OECM OECM
Operations
Cost Scope
Overfly
Navigation
Landing
Charges
Overfly
Navigation
Landing
Charges
Ground
Ops
Ground
Ops Flight
Ops
Flight
Ops
Fuel Fuel Opns
Planning
Opns
Planning
OCC Operations
Control
OCC Operations
Control Supply
Chain
Supply
Chain
Tech
Ops
Tech
Ops
Network
Planning
Network
Planning
Commercia
l
Commercia
l
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Commercial and
Network Planning Long-term strategic business plans
Which markets to serve
What type of operation
Which aircraft type
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Note: Network Planning is the subject of another IATA program
Overfly
The focus of today’s presentation
Operations Planning
What is Operations Planning ????
What are some characteristics of effective Operations
Planning ???
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Operations Planning
Nearer-term tactical operations plans
Schedule components – frequency, timing,
aircraft type
Resource requirements – number of aircraft,
crew, manpower, facilities
Schedule requirements – flight-time, ground-
time, servicing, maintenance
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Operations Scheduling Final Planning Phase
Converts operations plan requirements into actual work
schedules for
Airport facilities
Aircraft
Crew
Maintenance
Service resources
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The focus of today’s presentation
Operations Control
What is role of Operations Control ????
What are some objectives of effective
Operations Control ???
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Operations Control (OCC)
Management of daily operations
coordinate operations and resource changes
to deliver schedule and service as planned
Manage Irregular Operations
minimize schedule disruptions
service failures
and lost revenue
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Operations Planning and Control Timeline
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The focus of today’s presentation
Operations Planning - produce the schedule
Operations Control – manage deviations from schedule
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Relationship to Operations Cost Management Relationship to Operations Cost Management
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Thank you!
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