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Airline Cost Management through Operations Planning and Control Bill Johnson Airline Cost Conference Geneva – August 25-27, 2014
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Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

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Page 1: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

Airline Cost Management

through

Operations Planning and Control

Bill Johnson Airline Cost Conference

Geneva – August 25-27, 2014

Page 2: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

25-27 August, 2014 Airline Cost Conference

Geneva

Over 45 years in aviation and airline industry

Pan American World Airways, Delta Airlines,

Fueling and Ground Handling Companies,

Operations Consultant to numerous airlines worldwide

Airport and System Operations

Cost Management / Control

Performance Analysis

IATA Senior Consultant – Airline Operations

Operations Efficiency and Cost Management

Operations Control (OCC), Airport and Ground

Operations, Fuel Efficiency

Best Practice assessments and implementations

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Page 3: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

Agenda 0900 - 0930 Introductions and Opening Remarks

0930 – 1015 Operations Planning

1015 – 1045 Break

1045 – 1215 Operations Control

1215 – 1330 Lunch

1330 – 1500 Operations Cost Management

Cost of Delay

1500 – 1530 Break

1530 – 1630 Operations Management - exercise

1630 – 1645 Operations Cost Assessment – explanation

1645 – 1700 Summary – Key Takeaways

1700 Closing Remarks – ACC Update Information

25-27 August, 2014 Airline Cost Conference

Geneva

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Page 4: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

Format for Today’s Meeting

our goal is to be as interactive as possible

great value in sharing viewpoints, priorities,

processes

less presentation and more discussion

request your active dialogue and participation

team grouping and discussion

25-27 August, 2014 Airline Cost Conference

Geneva

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Page 5: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

The Industry Challenge

25-27 August, 2014 Airline Cost Conference

Geneva

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Page 6: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

25-27 August, 2014 Airline Cost Conference

Geneva

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Cost of Operations, 26%

Fuel, 31%

Maintenance, 12%

A/C Ownership, 10%

Distribution, 6%

Charges, 9%

Pax Services, 5% Others, 1%

Total Airline Operating Cost: US$ 686 Billion (2013)

Page 7: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

Airline Operations - Complexity

Few industries have to

profitably manage so many moving parts

25-27 August, 2014 Airline Cost Conference

Geneva

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Page 8: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

The schedule/operations model is one of the most complex

25-27 August, 2014 Airline Cost Conference

Geneva

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Page 9: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

Airline Operations - Complexity

Few industries have to

profitably manage so many moving parts

in so many geographically separate locations

dependent on performance of so many others - ATC, Airports, Vendors

subject to so many outside influences – regulatory, world events

with so much variability requiring immediate action

25-27 August, 2014 Airline Cost Conference

Geneva

All of which drive Cost All of which drive Cost

9

Page 10: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

Airline Operations – Size and Scope Modern airlines are complex operations & business structures

Ever-changing route structures

Frequent mergers and acquisitions

Expanding alliance marketing arrangements

Extremely susceptible to world events

Weather, Environmental

25-27 August, 2014 Airline Cost Conference

Geneva

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Page 11: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

Competitive Landscape

25-27 August, 2014 Airline Cost Conference

Geneva

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Page 12: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

Airline Operations – Size and Scope Modern airlines are complex operations & business structures

Expanding route structures

Frequent mergers and acquisitions

Growing alliance marketing arrangements

Extremely susceptible to world events Weather, Environmental

Political

Economic

Competitive

25-27 August, 2014 Airline Cost Conference

Geneva

All of which drive Cost All of which drive Cost

12

The complexity and frequency of required near-term planning

changes and daily operations changes are ever increasing

The complexity and frequency of required near-term planning

changes and daily operations changes are ever increasing

Page 13: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

Airline Operations – Constant Change

Every day is an irregular operation

IRROP ???

25-27 August, 2014 Airline Cost Conference

Geneva

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Page 14: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

IRROP - Irregular Operation

Any deviation from published or planned schedule

Delays

Cancellations

Diversions

Ferry Flights

Extra flights

25-27 August, 2014 Airline Cost Conference

Geneva

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Page 15: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

Airline Operations – Constant Change

No airline schedule is ever executed as

planned

Airline schedules are constantly changing

from planning phase

to day of execution

“a schedule is a plan to deviate from”

25-27 August, 2014 Airline Cost Conference

Geneva

All of which drive Cost All of which drive Cost

15

Page 16: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

OECM OECM

Operations

Cost Scope

Overfly

Navigation

Landing

Charges

Overfly

Navigation

Landing

Charges

Ground

Ops

Ground

Ops Flight

Ops

Flight

Ops

Fuel Fuel Opns

Planning

Opns

Planning

OCC Operations

Control

OCC Operations

Control Supply

Chain

Supply

Chain

Tech

Ops

Tech

Ops

Network

Planning

Network

Planning

Commercia

l

Commercia

l

25-27 August, 2014 Airline Cost Conference

Geneva

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Page 17: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

Commercial and

Network Planning Long-term strategic business plans

Which markets to serve

What type of operation

Which aircraft type

25-27 August, 2014 Airline Cost Conference

Geneva

17

Note: Network Planning is the subject of another IATA program

Overfly

Page 18: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

The focus of today’s presentation

Operations Planning

What is Operations Planning ????

What are some characteristics of effective Operations

Planning ???

25-27 August, 2014 Airline Cost Conference

Geneva

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Page 19: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

Operations Planning

Nearer-term tactical operations plans

Schedule components – frequency, timing,

aircraft type

Resource requirements – number of aircraft,

crew, manpower, facilities

Schedule requirements – flight-time, ground-

time, servicing, maintenance

25-27 August, 2014 Airline Cost Conference

Geneva

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Page 20: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

Operations Scheduling Final Planning Phase

Converts operations plan requirements into actual work

schedules for

Airport facilities

Aircraft

Crew

Maintenance

Service resources

25-27 August, 2014 Airline Cost Conference

Geneva

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Page 21: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

The focus of today’s presentation

Operations Control

What is role of Operations Control ????

What are some objectives of effective

Operations Control ???

25-27 August, 2014 Airline Cost Conference

Geneva

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Page 22: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

Operations Control (OCC)

Management of daily operations

coordinate operations and resource changes

to deliver schedule and service as planned

Manage Irregular Operations

minimize schedule disruptions

service failures

and lost revenue

25-27 August, 2014 Airline Cost Conference

Geneva

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Page 23: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

Operations Planning and Control Timeline

25-27 August, 2014 Airline Cost Conference

Geneva

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Page 24: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

The focus of today’s presentation

Operations Planning - produce the schedule

Operations Control – manage deviations from schedule

25-27 August, 2014 Airline Cost Conference

Geneva

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Relationship to Operations Cost Management Relationship to Operations Cost Management

Page 25: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

25-27 August, 2014 Airline Cost Conference

Geneva

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Page 26: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

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Page 27: Airline Cost Management through Operations Planning and · PDF file · 2014-08-31Airline Cost Management through Operations Planning and Control ... Operations Control (OCC), Airport

25-27 August, 2014 Airline Cost Conference

Geneva

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