Top Banner
Agriculture and Agri-Food Canada Social Media Monitoring Workshop Presented By: Mike Kujawski
61

Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

Sep 10, 2020

Download

Documents

dariahiddleston
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

Agriculture and Agri-Food Canada

Social Media Monitoring Workshop

Presented By: Mike Kujawski

Page 2: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

Our Mission To advance the marketing discipline

in the public and non profit sectors

Our Mantra Strategy before Tactics

Page 3: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

let’s start with some

CONTEXT

Page 4: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

“a shift of the Internet from a publishing environment to a participation environment”

- Tim O’Reilly

web 2.0

Page 5: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

“internet-based applications that build on the ideological and technological foundations of web 2.0, and that allow the creation and exchange of user-generated content“ -Wikipedia, 2010

social media

Page 6: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

“Social media is people having

conversations online”

Page 7: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

Word of mouth

Page 8: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

on

STEROIDS

Page 9: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives
Page 10: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

What is social media monitoring?

Page 11: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

listening

Page 12: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

Why is social media monitoring important?

Page 13: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives
Page 14: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

the global internet population is

2 BILLION

Page 15: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

1 BILLION people will visit one of these 5 sites today…

Page 16: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

the Canadian internet population is

28 MILLION

Page 17: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

Canadians spend

14 HOURS online each week

Page 18: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

the number of Canadian content creators is

6 MILLION

http://bit.ly/forresterlink

Page 19: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives
Page 20: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

3.7 BILLION google searches per month in Canada

(92% of Canadian internet users visit search engines regularly)

Page 21: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

the race is on

Page 22: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives
Page 23: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives
Page 24: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

1. Understand what you are up against 2. Set social media engagement goals 3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives 6. Determine your strategy for each objective 7. Determine your tactics for each strategy 8. Develop a social media governance document 9. Develop an implementation plan and high-level budget 10. Continually evaluate and adjust

Need to follow a strategic process…

Page 25: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

simplified

approach

Page 26: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

WORKSHOP COMPONENT

Page 27: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

Who’s talking and what are people saying about you

right now?

Page 28: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

Task 1: Find 3 insights about AAFC

www.google.com/insights/search/#

Page 29: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

www.google.com/reader

Task 2 : Setup 3 AAFC related RSS feeds in a reader

Page 30: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

RSS the pipeline that brings content to you

Page 31: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives
Page 32: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

Task 3 : Find 3 influential farming bloggers

www.technorati.com

http://blogsearch.google.ca http:www.blogpulse.com

Page 33: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

1000 tweets go out every second

Page 34: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives
Page 35: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives
Page 36: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

3 things to remember…

Page 37: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

#1 - open platform

Page 38: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

#2 - ability to filter

Page 39: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

#3 – indexed by…

Page 40: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

www.search.twitter.com

Task 4 : Find #agchat tweets within 500km of Ottawa

www.google.com (filter:realtime)

Page 41: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

Task 5: Create 3 monitoring columns in Tweetdeck

www.tweetdeck.com

Page 42: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

Task 6: Create, send & track a short URL

bit.ly

Page 43: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

Task 7: Find 3 influential industry tweeters

www.wefollow.com

www.klout.com

Page 44: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

www.socialmention.com

Task 8: Search for tone of conversation

Page 45: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

www.trendsmap.com

Task 9: Identify trends in a specific city

Page 46: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

www.google.ca/advanced

Task 10: Track your inbound links

www.opensiteexplorer.com

Page 47: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

www.linkedin.com

Task 11: Find Industry Colleagues & Groups

Page 48: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

www.google.com/alerts

Task 12: Setup a Google Alert

Page 49: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

also try…

Page 50: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

Slide Search & Analytics

www.slideshare.com

Page 51: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

YouTube Search & Insights

www.youtube.com

Page 52: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

Document Search & Insights

www.docshare.com www.scribd.com

Page 53: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

Facebook Psychographic Tool

www.facebook.com/ads/create

Page 54: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

Engagement Level Tracking

www.postrank.com

Page 55: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

Proprietary social media monitoring tool demo

Page 56: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

Radian 6

www.radian6.com

Page 57: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

thanks for your time!

Page 58: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

where to find me

Page 59: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

mike kujawski

Page 60: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

Mike Kujawski Phone: 613.731.9851 ext. 12

E-mail: [email protected]

Blog: www.mikekujawski.ca

Twitter: @mikekujawski

Website: www.cepsm.ca

Page 61: Agriculture and Agri-Food Canada Social Media Monitoring ...3. Conduct a digital presence audit 4. Conduct a SWOT analysis and mitigate risks 5. Set SMART social media engagement objectives

www.cepsm.ca