Agile Management Opening Keynote

World®’16

LeadingaDigitalBusinesstoGreaterAgility:HowtoPlanaModernPortfolioandDeliverOnItAngelaTucci – GM,AgileManagement- CATechnologies

AMT01S

AGILEMANAGEMENT

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Abstract

JoinAngelaTucci,GeneralManagerofAgileManagementatCATechnologies,forthisexcitingkeynoteaddresskickingofftheAgileManagementsessionsatCAWorld.LearnhowAgileManagementservicesandsolutionshelporganizationsgainthefastestpathtodelighttheircustomersbyadaptinghowtheyworkandmanage.AngelawillprovideinsightsintothemaintopicstobecoveredduringCAWorldforsolutionsincludingCAProject&PortfolioManager(CAPPM),CAAgileCentral(formerlyRally)andCAServiceManagement.

AngelaTucciCATechnologiesGMAgileManagement

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WhatistheMetabolismofYour Business?World®’16©2016CA.ALLRIGHTSRESERVED.@CAWORLD#CAWORLD4

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67%Buyersjourneyisdone

digitally1

57%ofthepurchasedecisionsarecompletebeforeacustomer

evencallsasupplier2

1 SiruisDecisions2 CEB3 Gartner- SurveyAnalysis:HowAgileintheEnterpriseStumbles,Evolves,ThenSucceeds,March24,2016.4 LinkedInBlogPost&Economicstudy,April20165 Forbes:10workplacetrendsyou’llseein2016

Customerbuyingpower

45%waterfall37%agile

14%iterative

Methodologiesthatsupportanorganizationsdevelopment

efforts3

Businessiscomplex

2xOverthelast20years,the

numberofcompaniespeopleworkedforinthe5yearsaftertheygraduatedhasdoubled4

60%ofemployeesarenotusingtheirassignedworkspace5

Changingworkforce

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20th CenturyBusinessOperationsin21st Century

▪ Lengthyupfrontplanning&yearlyfundingmodels▪ Resourceutilizationfocusedvs.outcomefocused▪ Topdown,political,riskaverse&fearoffailure▪ Outdatedandgrowingnumberoftoolsandapps▪ Toomuchworkinprogressand‘Work’aboutwork

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60-80%ofsoftwarefeaturesbuiltbyteamsare

neverused1

37%ofproductmanagersstatedtheireffortsarealignedwiththeirfirm’sbusinessstrategy2

1 StandishGroupStudyof2,000projectsat1,000companies2 Actuationconsulting2015StudyofProductTeamPerformance314SurprisingProjectManagementStatistics,CapterraProjectManagementBlog,November2,2015.4 DesignManagementInstitute

Workisn’ttrackedandmeasuredagainstbusinessoutcomes

63%ofcompaniesdeferto

executivestodecidewhentoeliminate/postpone

projects3

Initiativesareselectedbasedonsubjectivedataortheloudestexecutive

219%TheDesignValueIndexStudyshows10year

returnsyielding2.19times(219%)thatoftheS&P500

fordesign-drivencompanies4

Marriageofhumansandtechnologyproducessuccess,orheartbreak

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Sense&respondtochange

Maximizebusinessvalue

Delivercustomervaluefaster

BusinessAgilityAnenterprise’sstandardpracticetosenseandrespondtochangeproactively

andconfidentlytodeliverbusinessvaluefasterthanyourcompetition.

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AgileMindset AdaptivePractices ScalableSolutions

AgileManagementFuelsBusinessAgilityThefastestpathforenterprisestodelighttheircustomersbyadaptinghowtheywork,

manage&delivercustomerexperiencestomeetthedemandsoftheapplicationeconomy.

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OutcomesIdeas

AGILEDrivebusinesstransformation

DEVOPSDeliverqualityappsfaster

SECURITYCreatea

frictionlessuserexperience

FROMMOBILETOMAINFRAME

CustomerFeedback

OutcomesIdeas

CAAgileCentral

CAServiceManagement

CAProject&Portfolio

Management

ProductLifecycle

ManagingtheProductLifecycleTheProductiswhatwePlan>Build>Service

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SolutionsThatImproveBusinessMetabolism

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STRENGTHENCAPPMprovidesanewuserexperiencetobettermanageprojects,connectwithyourteamsandeasilyprovideinformationtostakeholdersaboutyourinvestments,resourcesandfunding.

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SPEEDCAAgileCentralmanagesagiledevelopmentworkacrossmultipleteamsandprogramswithnewfeatureslikepersonalnavigationandquickdetailviewthathelpdevelopmentandproductteamsoptimizeproductivity.

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FUELCAServiceManagementprovidesanewdesignforservicedeskanalyststohavethepropercontexttoquicklyrespondtorequestswithincreasedvisibilityintotheITecosystemsotheycanbemoreproductive.

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INTRODUCING PROJECT CATCHFLY!

FINISHProjectCatchflyenablespeopletoquicklygettheirworkcompletedbygatheringthemostimportantinfofromtheirfavoritetoolssotheycanfindrelevantcontent,collaboratewithteams,organize,prioritizeand,mostimportantly,getworkdone.

“Wearedeliveringbettersoftwaretohappiercustomers”–AshokReddy,GM,Mainframe

56Productreleaseswith0netnewdefectspast8quarters

45%Reductioninsustainingbacklog

44%Reductioninthebacklogofcustomersupportcalls

31%Reductioninincomingcustomersupportcalls

4Neworganicproductinnovations

MainframeAgileTransformation

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COMMUNICATION

Frommultiplecommunicationchannelstoone

COLLABORATION

Staffandriderssharinginformationmorefrequentlyandfocusedontherightwork

PRODUCTDEVELOPMENT

Focusedproductfeedbackcollectedandroutedquickly

Competingeffectivelyinaglobalenvironmentwhileacceleratingproductinnovation

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OutcomesIdeas

CAAgileCentral

CAServiceManagement

CAProject&Portfolio

Management

ProductLifecycle

ManagingtheProductLifecycleTheProductiswhatwePlan>Build>Service

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Inspiredandmotivated

Empoweredtomakedecisions

Develop&retaintalent

Organizedaroundvalue

People Teams Managers Organizations

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PEOPLE: AGILECULTURE/MINDSET

ADAPTIVEPRACTICES/PROCESSES

COLLABORATIVESOLUTIONS&TECHNOLOGY

TRANSPARENCY

ACCELERATELEARNING

FLOWEFFICIENCY

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AgileManagement

PEOPLE: AGILECULTURE/MINDSET

ADAPTIVEPRACTICES/PROCESSES

COLLABORATIVESOLUTIONS&TECHNOLOGY

TRANSPARENCY 1LEAN/AGILE LEADERSHIP

2 3

ACCELERATELEARNING 4 5 6

FLOWEFFICIENCY 7 89

OPTIMIZEBUSINESSOUTCOMES

AgileManagement

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CAProject&PortfolioManagement

CAAgileCentral

CAServiceManagement

FUELSTRENGTHEN SPEED

IncreaseYourBusinessMetabolismatCAWorld

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