Case Study Digital Customer Leading healthcare company About the Client Provider of integrated medical, clinical, and security services to organizaons with internaonal operaons. Business Context Client: Provider of integrated medical, clinical, and security services to organizations with international operations. Size: 11,000 employees, led by 1,200 full-time physicians and 200 security specialists, and provides health/ security support to members in 89 countries. clients include 81% of Fortune Global 100 & 61% percent of Fortune Global 500 companies. Situation: Sales and Marketing team had been using time consuming manual method of generating the quotes for their clients and prospects. The system was inconvenient, inconsistent and error prone Need for Agile Devops • Delays in recommendations and infrastructure e-setup for technical upgrades • Delays in getting final set of requirements from Business users • Uncertainty about the requirement changes in the application, as business requirements were not frozen • Geographically distributed teams in US, Germany & India Hexaware approach • Seasoned approach for working across 3 time zones: Divide release into Sprints. Identify and agree on few requirements and start development on the same while business user gathers the requirements for the remaining items. • Ready framework for Continuous Delivery – Deployment after every sprint – Continuous Integration Environment • High collaboration through agile practices: – Collaboration: Live meeting, Conf. calls – Meetings: Daily Scrum of Scrums. Sprint Planning, Sprint Reviews & Retrospective meetings – On-demand requirements clarification www.hexaware.com | [email protected]
2
Embed
Agile Devops: Leading Healthcare Company · maintenance, Enterprise Solutions, Human Capital Management, Business Intelligence & Analytics, Digital Assurance (Testing), Infrastructure
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Case StudyDigital Customer
Leading healthcare companyAbout the ClientProvider of integrated medical, clinical, and security services to organizations with international operations.
Business ContextClient: Provider of integrated medical, clinical, and security services to organizations with international operations.Size: 11,000 employees, led by 1,200 full-time physicians and 200 security specialists, and provides health/ security support to members in 89 countries. clients include 81% of Fortune Global 100 & 61% percent of Fortune Global 500 companies.Situation: Sales and Marketing team had been using time consuming manual method of generating the quotes for their clients and prospects. The system was inconvenient, inconsistent and error prone
Need for Agile Devops• Delays in recommendations and infrastructure e-setup for technical upgrades• Delays in getting final set of requirements from Business users• Uncertainty about the requirement changes in the application, as business requirements were not frozen • Geographically distributed teams in US, Germany & India
Hexaware approach• Seasoned approach for working across 3 time zones: Divide release into Sprints. Identify and agree on few requirements and start development on the same while business user gathers the requirements for the remaining items. • Ready framework for Continuous Delivery – Deployment after every sprint – Continuous Integration Environment • High collaboration through agile practices: – Collaboration: Live meeting, Conf. calls – Meetings: Daily Scrum of Scrums. Sprint Planning, Sprint Reviews & Retrospective meetings – On-demand requirements clarification
About HexawareHexaware is one of the leading, global providers of IT, Application, Infrastructure, BPO and Digital services. Our business philosophy of Shrink IT, Grow Digital allows customers to significantly shrink commodity IT spend while partnering with them to embrace digitalization. The Company focuses on key domains such as Banking, Financial Services, Capital Market, Healthcare, Insurance, Manufacturing, Retail, Education, Telecom, Travel, Transportation and Logistics. Hexaware focuses on delivering business results and leveraging technology solutions by specializing in services like; Application support, development and maintenance, Enterprise Solutions, Human Capital Management, Business Intelligence & Analytics, Digital Assurance (Testing), Infrastructure Management Services, Digital and Business Process Services. Founded in 1990, Hexaware has a well-established global delivery model armed with proprietary tools and methodologies, skilled human capital and SEI CMMI-Level 5 certification. For additional information logon to: www.hexaware.com
India Headquarters152, Sector – 3Millennium Business Park‘A’ Block, TTC Industrial AreaMahape, Navi Mumbai – 400 710Tel : +91-22-67919595Fax : +91-22-67919500
EU HeadquartersLevel 19, 40 Bank Street,Canary Wharf,London - E14 5NRTel: +44-020-77154100Fax: +44-020-77154101