101 agile content everything you need to get started Jonathan Kahn 1 February 2016 Photography: Paul Clarke
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101agile content
everything you need to get started
Jonathan Kahn 1 February 2016
Photography: Paul Clarke
agile content 101
what is agile content? how does it help teams to create content that meetsuser needs?
although we know how to make content that meets user needs… …it’s difficult to convince colleagues to work with us… …even when the organisation uses agile practices.
we can embrace the spirit of agile… …and stay committed to content that meets user needs. how?
agile content
practices that help teams work together inspired by agile development
To create content that meets user needs, embrace both the agile spirit and other techniques for working together.
either/or both/and
Mindsets
Illustrations © Hannah du Plessis. Used by permission.
either/or both/and
I’m right and you’re wrong both our perspectives matter
Illustrations © Hannah du Plessis. Used by permission.
content conflicts are caused by “either/or” mindset collaboration practices (including agile) encourage “both/and” mindset we can use these practices to resolve conflict and work together to create content that meets user needs
content conflicts are caused by “either/or” mindset
content conflicts are caused by “either/or” mindset ✔ collaboration practices (including agile) encourage “both/and” mindset we can use these practices to resolve conflict and work together to create content that meets user needs
collaboration practices (including agile) encourage “both/and” mindset
user story sprint stand-up retrospective minimum viable product kanban board
user storyDescribes how a product can meet a user need:
as a [user] I want to [do something] so I can [meet a need]
Example from GOV.UK: as a vehicle owner I want to find out how much it costs to tax my vehicle so I can pay the right amount of vehicle tax
sprint
Period of time (eg a week) during which a team delivers a working prototype/product. Team chooses user stories to prioritise during the sprint.
stand-up
A meeting held at the start of the day to promote regular communication. Team stands in a circle for up to 15 minutes.
stand-up
Each person shares what: they did yesterday they hope to do today is blocking their progress
retrospective
Meeting at end of sprint to reflect on what worked and what we’d like to improve.
retrospective
Facilitator helps team to: share responsibility for choices build trust through mutual support
minimum viable product
A live product or prototype built with the minimum effort necessary to learn about user needs.
kanban board
Visual representation of team’s work. Principles:
visualise workflow limit work in progress adjust the process often
user story sprint stand-up retrospective minimum viable product kanban board
collaboration practices (including agile) encourage “both/and” mindset
pair writing
two people sit together to write builds understanding and trust
these practices encourage “both/and” mindset
pair writing user stories for content active listening for content workshops user research to help teams understand user needs
content conflicts are caused by “either/or” mindset ✔ collaboration practices (including agile) encourage “both/and” mindset ✔ we can use these practices to resolve conflict and work together to create content that meets user needs
we can use these practices to resolve conflict and work together to create content that meets user needs
content conflicts are caused by “either/or” mindset ✔ collaboration practices (including agile) encourage “both/and” mindset ✔ we can use these practices to resolve conflict and work together to create content that meets user needs ✔
To create content that meets user needs, embrace both the agile spirit and other techniques for working together.
either/or both/and
Illustrations © Hannah du Plessis. Used by permission.
both/and
Illustrations © Hannah du Plessis. Used by permission.
pair writing user stories for content active listening user research
101agile content
everything you need to get started
Jonathan Kahn 1 February 2016
Photography: Paul Clarke
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