Data centre migration executed under eight Lean-Agile principles MEMORIES FROM THE TRENCHES Campaign Monitor Alumni [email protected] Principal Consultant [email protected] Cameron Newman Marcio Sete @andCameronN @marciosete
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Data centre migration executed under eight Lean-Agile principles
MEMORIES FROM THE TRENCHES
Campaign Monitor Alumni
[email protected] Consultant
Cameron Newman Marcio Sete
@andCameronN @marciosete
Context
What do I believe?
@marciosete
I believe in…
Empirical Process over Defined Process
Systems Thinking over Analytical Thinking
Effectiveness over Efficiency
Flow Efficiency over Resource Efficiency
Small Batches over Big Batches
Pull System over Push System
Self Organisation over Command & Control
Problem Focus over Solution Focus
Products Development over Project Execution
Omission Error over Commission Error
Our Strategy8 Lean-Agile Principles
# Visualise everything
# Collaborate to win
# Reduce WIP & batch sizes to improve
predictability and flow
# Make sure we are doing the right
thing and just the right thing at the
last responsible moment
# Celebrate quick wins
# Have in place different feedback loops
to improve continuously
# Grow a great team
# Share experiences, successful or not,
to enable others to learn
@marciosete
#1 – Visualise everything
The Happiness Index
Make the invisible visible
#1 – VISUALISE EVERYTHING
#2 – Collaborate to win
Risk Radiator
Risk Burndown
Promote the environment for the emergence to happen
#2 – COLLABORATE TO WIN
#3 – Reduce WIP & batch sizes to improve predictability & flow
Flow Efficiency observed at week 8
11%Value added time
82%Queue Time
Managing flow and bottlenecks
Managing Batch size and Variability
Managing Arrival / Departure Rate
Probabilistic approach to forecast
58.9% of the time, the team will finish a piece of work within 03 days
81.5% of the time, the team will finish a piece of work within 06 days
90.3% of the time, the team will finish a piece of work within 10 days
Flow Efficiency observed at week 32
40.56%Historical
58.06%Actual
Weekly throughput increased 160%Lead time reduced 80%
5X
Queue time is yourinvisible killer.
#3 – REDUCE WIP & BATCH SIZES TO IMPROVE PREDICTABILITY AND FLOW
#4 – Make sure we are doing the right thing and
just the right thing at the last responsible
moment
Observed discard rate at week 32
30.25%Historical
27%Actual
Knowledge work is extremely perishable
#4 – MAKE SURE WE ARE DOING THE RIGHT THING AND JUST THE RIGHT THING
AT THE LAST RESPONSIBLE MOMENT
#5 – Celebrate quick wins
Feed the team's sense of purpose
continuously
#5 – CELEBRATE QUICK WINS
#6 – Have in place different feedback loops to improve continuously
Team Meetings
• Sync Meeting + Risk Review: Daily – 20 Min
• Planning Meeting: weekly at Monday – 1H
• Operations Review: weekly at Tuesday – 30 Min
• Strategy Review: Monthly at 1st Thursday of the month – 2h
Daily Digest
Amplify good system behaviours. Dump the bad ones.
#6 – HAVE IN PLACE DIFFERENT FEEDBACK LOOPS TO IMPROVE CONTINUOUSLY
#7 Grow a great team
Truly embrace diversity
#7 - GROW A GREAT TEAM
#8 – Share experiences, successful or not, to
enable others to learn
Sharing is the new learning
#8 – SHARE EXPERIENCES, SUCCESSFUL OR NOT, TO ENABLE OTHERS TO LEARN
Outcome
What we will remember...
Make the
invisible
visible
Queue time
is your
invisible killer
Promote the
environmentfor the
emergence
to happen
Sharing is
the new
Learning
Knowledge
work
is extremely
perishable
Truly
embrace
diversity
Amplify good system
behaviours
Dump the bad ones
Feedthe team's
sense of purpose
Continuously
Come by the elabor8 booth to say Hi!
THANK YOU!
Campaign Monitor Alumni
Cameron Newman
@andCameronN
Principal Consultant
Marcio Sete
@marciosete
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