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BOARD OF DIRECTORS
EAST BAY MUNICIPAL UTILITY DISTRICT
375 – 11th
Street, Oakland, CA 94607 Office of the Secretary: (510)
287-0404
AGENDA
Tuesday, December 9, 2014
REGULAR CLOSED SESSION
11:00 a.m., Board Room
ROLL CALL:
PUBLIC COMMENT: The Board of Directors is limited by State law
to providing a brief
response, asking questions for clarification, or referring a
matter to staff when responding to items
that are not listed on the agenda.
ANNOUNCEMENT OF CLOSED SESSION AGENDA:
1. Existing litigation pursuant to Government Code section
54956.9(d)(1):
a. Ader, James, et al. v. East Bay Municipal Utility District
Alameda County Superior Court, Case No. RG13701977
2. Significant exposure to litigation pursuant to Government
Code section 54956.9(d)(2):
a. Ken Stevens dba 156 Diablo Road, LLC Claim No.:
2013-L-139
b. Two matters.
3. Personnel exception pursuant to Government Code section 54957
to consider selection for the position of General Counsel.
(The Board will hold Closed Session in Conference Room 8A/B)
REGULAR BUSINESS MEETING 1:15 p.m., Board Room
ROLL CALL:
BOARD OF DIRECTORS:
Pledge of Allegiance
ANNOUNCEMENTS FROM CLOSED SESSION:
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Regular Meeting of
December 9, 2014
Page 2 of 4
PUBLIC COMMENT: The Board of Directors is limited by State law
to providing a brief
response, asking questions for clarification, or referring a
matter to staff when responding to items
that are not listed on the agenda.
CONSENT CALENDAR: (Single motion and vote approving 16
recommendations, including 3 Resolutions.)
1. Approve the Regular Meeting Minutes of November 25, 2014.
2. File correspondence with the Board.
3. Award a contract to the lowest responsive/responsible bidder,
TCK Membrane America, Inc.,
in the estimated total amount, after the addition of taxes, of
$990,483 for supplying reverse
osmosis membrane elements for the Richmond Advanced Recycling
Expansion Water
Treatment Plant for the period beginning on or after December
15, 2014 and ending
December 14, 2019, or upon delivery of 2,600 membrane elements,
whichever occurs first,
under Request for Quotation No. 1508.
4. Award a contract to the lowest responsive/responsible bidder,
Aztec Consultants, in the
amount of $5,016,894 for construction of Eden Reservoir
Replacement and Round Hill
Reservoir Rehabilitation under Specification 2081.
5. Authorize agreements to study expanding and improving
recycled water service to Chevron’s
Richmond refinery:
5.1 Authorize the General Manager to enter into a consulting
agreement with Brown and
Caldwell for $410,000 to conduct a feasibility study for
expanding and improving
facilities used to deliver recycled water to Chevron’s refinery
in Richmond.
5.2 Authorize an extension to the existing agreement with
Chevron for one year with a
one year option to renew regarding the refinery’s recycled water
service while the
District and Chevron complete an expansion feasibility study and
negotiate a new
long-term agreement.
6. Authorize an agreement beginning on or after January 6, 2015
with Goats R Us in an amount
not to exceed $124,800 annually for grazing with goats to clear
vegetation and reduce fire
hazards on District property for three years for a total cost of
$374,400.
7. Authorize an agreement with Morneau Shepell in the estimated
annual amount of $440,000
with CPI based increases to provide employee and retiree
benefits administration services for
a period of four years from December 15, 2014 through December
14, 2018, with the option
to extend the agreement for two additional one-year periods for
a total estimated amount of
$2,900,000.
8. Authorize an agreement beginning on or after December 10,
2014 with Networkfleet, Inc. in
an amount not to exceed $79,654 annually for Automated Vehicle
Locator hardware,
hardware installation, and air time services for three years
with two options to renew for an
additional one-year period for a total cost of $398,270.
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Regular Meeting of
December 9, 2014
Page 3 of 4
CONSENT CALENDAR: (Continued)
9. Authorize an agreement beginning on or after January 12, 2015
with Sensus, Inc. in an
amount not to exceed $693,444 for an Advanced Metering
Infrastructure System for hard-to-
read meters.
10. Authorize an agreement with Utility Service Company, Inc. in
an amount not to exceed
$198,500 to pilot and demonstrate their Dynamic Sectorization
approach to leak management
in the Blackhawk and El Cerrito/Kensington zones.
11. Authorize the Office of General Counsel to continue the
employment of the law firm of Best,
Best & Krieger, LLP for specialized legal services related
to federal and state water law,
rates, charges, taxes, liens, real estate and bankruptcy, and
litigation involving such matters.
12. Authorize the Office of General Counsel to continue the
employment of the law office of
Hanson Bridgett, LLP for specialized legal services related to
construction, public contract
and procurement, claims, trademark services, pension,
employment, and litigation matters.
13. Cancel the December 23, 2014 Closed Session and Regular
Meetings of the Board of
Directors.
14. Approve a resolution declaring the results of the election
held on November 4, 2014 for the
Director in Ward 3 and reaffirming the appointment of Directors
in Wards 2, 4 and 7 of the
East Bay Municipal Utility District. (Resolution)
(Resolution)
15. Approve the assignment of rights and interest from CRC
Development, LLC to 1689 Alice
Street, LP for the purchase of the former Oakland Business
Office property at 250 17th
Street,
Oakland. (Resolution)
16. Approve the purchase of the 1.3 acre Waste Management
Collection and Recycling, Inc.
vehicle facility property located at 2658 North Main Street,
Walnut Creek, CA for
$4,050,001. (Resolution)
DETERMINATION AND DISCUSSION:
17. Legislative Update:
Update on Legislative Issues of Interest to EBMUD
18. Declare the need to use supplemental supplies, implement the
supplemental supply
surcharge, and increase voluntary customer water use reduction
to 15 percent:
18.1 Declare the need to use the Freeport facilities in FY15 to
deliver 16 - 35 thousand
acre-feet of supplemental supplies from outside the District’s
normal watershed
beginning January 2015.
18.2 Implement a supplemental supply surcharge on the amount of
water used by each
potable water account effective January 2015.
18.3 Authorize the appropriation of $16 million to cover the
costs of purchasing, treating,
and delivering up to 35 TAF of supplemental supplies to the East
Bay.
18.4 Approve increasing the requested voluntary customer water
use reduction from
10 percent to 15 percent starting January 2015 and approve the
2015 Water Shortage
Emergency Action Plan to assist customers in achieving the
higher goal.
(Resolution)
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Regular Meeting of
December 9, 2014
Page 4 of 4
DETERMINATION AND DISCUSSION: (Continued)
19. Adopt a four stage system of drought rates to support the
District’s Water Shortage
Contingency Plan that includes:
19.1 Increasing drought rate surcharges affecting all customer
potable water accounts;
19.2 A supersaver recognition program acknowledging
single-family residential (SFR)
households that substantially surpass the established drought
cutback goal or use
under 100 gallons per day in Stages 3 and 4; and
19.3 An excessive use penalty for the SFR customer class in
Stages 3 and 4.
20. Adopt a set of “Principles Governing Negotiation of a Pilot
Project Labor Agreement” and
direct staff to use these principles as a basis for negotiating
the pilot Project Labor
Agreement for construction of the Chabot Dam Seismic Improvement
project.
(Resolution)
21. General Manager’s Report:
Monthly Report – November 2014
REPORTS AND DIRECTOR COMMENTS:
22. Committee Reports:
Finance/Administration
Planning
Legislative/Human Resources
23. Director Comments.
ADJOURNMENT:
The next Regular Meeting of the Board of Directors will be held
at 1:15 p.m. on Tuesday,
January 13, 2015 in the Administration Center Board Room, 375
Eleventh Street, Oakland,
California.
Disability Notice If you require a disability-related
modification or accommodation to participate in an EBMUD public
meeting please call the Office of the Secretary (510) 287-0404.
We will make reasonable arrangements
to ensure accessibility. Some special equipment arrangements may
require 48 hours advance notice.
Document Availability Materials related to an item on this
Agenda that have been submitted to the EBMUD Board of Directors
within 72 hours prior to this meeting are available for public
inspection in EBMUD’s Office of the
Secretary at 375 11th
Street, Oakland, California, during normal business hours.
W:\Agendas\Agendas 2014\2014 Regular
Agendas\120914_regular_agenda.doc
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BOARD CALENDAR
Date Meeting Time/Location Topics
Tuesday, December 9 Planning Committee
Foulkes (Chair)
Linney, McIntosh
9:30 a.m.
Training Resource
Center
Mokelumne Watershed Interregional
Sustainability Evaluation
(MokeWISE) Program
Eden Reservoir Replacement and Round
Hill Reservoir
Rehabilitation
San Pablo Clearwell Replacement and San
Pablo Water Treatment
Plant Upgrade Projects
Update
Happy Valley, Sunnyside and Donald Pumping
Plants and Ardith
Reservoir Project Update
Legislative/Human
Resources Committee
McIntosh (Chair),
Coleman, Mellon
10:30 a.m.
Training Resource
Center
Employee Service Award Program
Benefit Administration Vendor
Legislative Update
Board of Directors
11:00 a.m.
1:15 p.m.
Closed Session
Regular Meeting
Friday, December 19 Special Meeting
(Closed Session)
8:30 a.m.
8th
Floor Conference Rm
Tuesday, December 23 Finance/Administration
Committee
Coleman (Chair), Linney,
Patterson
10:00 a.m.
Training Resource
Center
Meeting Typically Cancelled
Board of Directors
11:00 a.m.
1:15 p.m.
Meeting Typically Cancelled
Thursday, December 25 Christmas Holiday District Offices
Closed
Thursday, January 1 New Year’s Holiday District Offices
Closed
Tuesday, January 13 Legislative/Human
Resources Committee
McIntosh (Chair),
Coleman, Mellon
TBD
Training Resource
Center
Planning Committee
Linney, McIntosh
TBD
Training Resource
Center
Long-Term Financial
Stability Workshop #6
9:00 a.m.
Training Resource Center
Board of Directors
11:00 a.m.
1:15 p.m.
Closed Session Regular Meeting
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Regular Meeting Minutes of
November 25, 2014
Page 2 of 6
BOARD OF DIRECTORS
President Katz led the Pledge of Allegiance.
ANNOUNCEMENTS FROM CLOSED SESSION
President Katz announced that the Board in closed session, by a
unanimous vote of the Directors
attending, authorized the General Counsel to initiate litigation
in one matter. The action,
defendants and other particulars will be disclosed, upon
inquiry, once the action is formally
commenced. There were no other announcements required from
closed session.
PUBLIC COMMENT
There were no comments.
CONSENT CALENDAR
- Motion by Director McIntosh, seconded by Director Foulkes, to
approve Items 1-8 on the Consent Calendar, carried (6-0) by the
following voice vote: AYES (Coleman, Foulkes,
McIntosh, Mellon, Patterson, and Katz); NOES (None); ABSTAIN
(None); ABSENT
(Linney).
1. Motion No. 183-14 – Approved the Regular Meeting Minutes of
November 12, 2014.
2. The following correspondence was filed with the Board: 1)
Presentation entitled “Drought
Response, Drought Rates Recap, and Next Steps,” dated November
25, 2014; and 2) Letter
dated November 25, 2014, to Ms. Sonia Diermayer, Sierra Club,
from Alexander R. Coate,
General Manager, in response to the Sierra Club’s November 19,
2014 letter to East Bay
Municipal Utility District (attached) regarding Drought Rates
Proposal.
3. Motion No. 184-14 – Awarded a contract to the lowest
responsive/responsible bidder,
Thermo Electron North America, Inc., in an amount, after the
addition of taxes, not to exceed
$171,507 for supplying one TSQ 8000 gas chromatograph and tandem
mass spectrometer and
the associated data system to the District under Request for
Quotation No. 1510.
4. Motion No. 185-14 – Authorized an agreement beginning on or
after November 26, 2014
with Bay Line Concrete Cutting and Coring, Inc., Fine Line
Cutting and Drilling, and Penhall
Company in an amount not to exceed $400,000 annually for rental
of fully maintained and
operated asphaltic cement/concrete sawcutting services for two
years with three options to
renew for an additional one-year period for a total cost of
$2,000.000.
5. Motion No. 186-14 – Authorized an agreement with Dynamic
Systems Inc. in an amount not
to exceed $973,000 for the delivery of four servers, associated
database licensing, technical
training, and 1-year maintenance support for Oracle database
licenses at the Administration
Building Data Center and Sacramento Municipal Utility District
Data Center during the period
December 1, 2014 to November 31, 2015, with two options to renew
for an additional 1-year
period for annual maintenance support in an annual amount
estimated to be $126,000, for a
total cost of $1,225,000.
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Regular Meeting Minutes of
November 25, 2014
Page 3 of 6
6. Motion No. 187-14 – Authorized the Office of General Counsel
to continue the employment
of the law firm of Foster Employment Law for specialized legal
services related to labor and
employment law and litigation matters in an additional amount
not to exceed $80,000.
7. Motion No. 188-14 – Authorized the Office of General Counsel
to continue the employment
of the law office of Remcho, Johansen & Purcell, LLP, for
specialized legal services related to
elections and conflicts of interest matters in an additional
amount not to exceed $60,000.
8. Resolution No. 34010-14 – Amend Resolution No. 34005-14 To
Correct Administrative
Error (Policy 4.26 – Municipal Securities Disclosure).
DETERMINATION AND DISCUSSION
9. Legislative Update.
Manager of Legislative Affairs Marlaigne K. Dumaine reported
that the federal drought bill
would not be moved this session and will likely come next year.
It is anticipated that there will
be increased interest in this bill and staff will continue to
monitor and advance EBMUD’s
interests. Ms. Dumaine also provided an update on the plans for
a federal omnibus spending
bill budget which may impact federal drought legislation. Staff
will keep the Board apprised
on changes.
10. General Manager’s Report.
Treasury Manager Sophia Skoda provided a recap of the District’s
drought response and
drought rates outreach and proposed next steps. She reported
that throughout 2014,
EBMUD held a series of public workshops to address various
topics related to Long-Term
Financial Stability. One goal of those discussions has been to
craft a long-term drought
response strategy that would address the impacts of drought on
costs and revenues,
encourage conservation, and be fair, equitable and clear to
customers. As dry conditions
worsened, workshop topics also focused on developing a proposed
drought rates structure.
To engage the public in considering drought issues and a
proposed drought rates structure
comprised of four stages, an incentive for low water use and a
penalty for excessive water
use, the Board of Directors conducted four special public
meetings throughout the service
area on: October 23 (Walnut Creek), October 29 (Richmond),
November 5 (Oakland) and
November 19 (Castro Valley). At each meeting, staff provided an
overview of EBMUD’s
water supply situation, proposed drought rates structure and
water conservation services.
Public feedback specific to the proposed drought rates structure
focused on the features
addressing customers at the low and high ends of the water use
spectrum. While most
comments focused on alternative water supplies (e.g.
desalination), there were no
comments received regarding the fundamental approach to
structuring drought rates - a
proposed staged system of uniform surcharges levied on top of
existing District volume
rates - or the proposed staged levels of conservation or
supplemental supply purchases.
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Regular Meeting Minutes of
November 25, 2014
Page 4 of 6
During the special meetings, the Board received several comments
related to the proposed
Supersaver credit and Excessive use penalty. The proposed credit
would provide customers
who continuously use less than 50 gallons per day (GPD) during
the length of the drought or
through the end of the fiscal year with a $2/month credit on
their bill for a maximum credit
of $24. The proposed penalty would require customers to pay
$2/unit for customer use over
60 units of water per month.
Based on feedback from the public meetings and further staff
review, staff recommended the
following approaches to the Supersaver credit and Excessive use
penalty for Board
consideration:
Supersaver credit
- Remove the credit from the proposed staged system of drought
rates; - Retain the proposed credit for low water users at the 2
unit per month level (50 gpd); or - Replace the proposed credit
with a non-monetary recognition reward for users who
conserved a certain percentage more than requested by the
District at some periodic
interval.
Excessive use penalty
- Retain the 60 units of water trigger level or - Lower the
penalty level to use over 45 units of water per month.
- Addressing the Board were the following persons: 1) Sonia
Diermayer, representing the Sierra Club, San Francisco Bay Chapter,
commented that her organization would like to see a
stronger effort to encourage customers to voluntarily reduce
water demand during a stage 1
drought in order to avoid having to use Freeport water, welcomed
steps to develop an
allocation based rate system, and supports an excessive use
penalty level at use over 30 units
of water per month in a severe drought; and 2) Marguerite Young
thanked the Board for
promoting public engagement on the drought and expressed support
for developing an
allocation based rates model to promote conservation and provide
fairness. She also noted
that she supports public recognition for supersavers instead of
the proposed credit and that
the proposed penalty level for excessive use needs additional
review.
There was Board discussion regarding the recommended approaches.
Director McIntosh
requested that multi-family residences also be recognized with a
non-monetary recognition
reward and General Manager Coate replied that staff would look
at opportunities to include
this option. Director Foulkes commented that when developing the
recognition reward
parameters, staff take into consideration those customers who
have already been
continuously saving at or below the requested levels. There was
consensus to replace the
Supersaver credit with a non-monetary recognition reward for
customers who continuously
use less than 100 GPD and in a way that recognizes those
customers who have already been
continuously saving at or below the requested levels.
Regarding the excessive use penalty, Director Coleman requested
staff review average
customer use for east and west of hills, indoor (winter)/outdoor
(summer) and by the
District’s three system capacity charges zones to develop
customer allocation water budgets.
Director McIntosh suggested applying the penalty in a Stage 3
drought since mandatory
rationing starts during that stage; Director Foulkes agreed with
this approach. Director Katz
also suggested applying the penalty during Stage 3 and explore
increasing the penalty to $4-
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Regular Meeting Minutes of
November 25, 2014
Page 5 of 6
$5/unit in a Stage 4 drought. Director Linney agreed with
Director Katz’s suggestion and
advised that we need to continue educating our customers about
the process. Director
Mellon recommended keeping the penalty in a Stage 4 drought
because applying it in Stage
3 will impact the workloads of employees’ already working on
drought related issues. After
further discussion, there was consensus to lower the penalty
level to use over 45 units of
water per month, keep the penalty at $2/unit and begin applying
the penalty in a Stage 3
drought.
Next, Ms. Skoda advised that the District has been informing the
public at the special Board
meetings and through other outreach activities that if dry
weather patterns continue to impact
our water supplies, then staff would recommend a series of
drought-related actions for the
Board’s consideration at the December 9, 2014 Board meeting. To
address the supply
shortage in the short-term, the proposed actions will be to
consider asking customers to
expand their conservation efforts, to utilize the Freeport Water
Project to convey additional
Central Valley Project supplies from EBMUD’s contract with the
U.S. Bureau of
Reclamation or other water transfer opportunities and to begin
applying the supplemental
water supply surcharge to customer bills. These changes would be
effective at the beginning
of January 2015. For the longer term, the actions would
recommend that the Board establish
the proposed set of drought rate stages, which presume that as
drought severity increases
EBMUD will ask customers to increase their conservation efforts
and EBMUD will increase
the volume of supplemental water supplies it brings into the
system.
General Manager Coate announced that an update on the Water
Shortage Emergency
Action Plan was provided in the Board’s packet.
REPORTS AND DIRECTOR COMMENTS
11. Committee Reports.
– Filed with the Board were the Legislative/Human Resources
Committee Minutes of November 12, 2014.
12. Director Comments.
– Director Coleman reported attending/participating in the
following events: East Bay Economic Development Association
Legislative Committee teleconference meeting on November 14 in
Oakland; Bay Planning Coalition and EBMUD meetings from November
16-19 in
Washington, D.C.; ACWA teleconference meeting on November 20 in
Oakland; ACWA
Executive Committee and Board meetings on November 21 in
Sacramento; EBMUD Interview
on Talk Radio 910AM on November 24 in Oakland; and ACWA
Executive Committee
teleconference meeting on November 24. He reported on plans to
attend/participate in the
following upcoming events: ACWA Fall Conference December 1-5 in
San Diego and ACWA
teleconference Executive Committee meeting on December 8.
– Director Foulkes reported attending the Special drought rates
meeting on November 5 in Oakland; Special drought rates meeting on
November 19 in Castro Valley; and Pardee Home
Museum Board meeting on November 24 in Oakland.
– Director Linney had no comment.
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Regular Meeting Minutes of
November 25, 2014
Page 6 of 6
– Director McIntosh reported attending a water supply
presentation at the Richmond Rotary Club on November 21.
– Director Mellon had no comment.
– Director Patterson reported attending the Inner City Advisors’
Oakland Youth-Friendly Business Awards ceremony on November 13 in
Oakland and accepting the 2014 Oakland
Youth-Friendly Business Award on behalf of the District. The
award recognizes the
District for its participation in the Oakland Unified School
District’s Exploring College and
Career Options Work Experience Education Summer Program. He
thanked staff for their
contributions, inspiration and guidance in bringing these
students into the threshold of
future water education. Director Patterson also reported
attending the Special drought rates
meeting on November 5 in Oakland; the EBMUD/East Bay Regional
Park Liaison
Committee meeting on November 10 in Oakland; the NFBPA Annual
New Leaders Banquet
on November 12 in Oakland; Oakland Workforce Investment Board
Retreat on November 13
in Oakland; Attitudinal Healing Annual Benefit on November 15 in
Oakland; Special
drought rates meeting on November 5 in Oakland; and Private
Industry Council Open House
West Oakland Career Center Library on November 20 in
Oakland.
– President Katz had no comment
ADJOURNMENT
President Katz adjourned the meeting at 2:49 p.m.
SUBMITTED BY:
____________________________________
Lynelle M. Lewis, Secretary of the District
APPROVED: December 9, 2014
____________________________________
Andy Katz, President of the Board
W:\Minutes\Minutes 2014\112514_regular_minutes.doc
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2015 Water Shortage Emergency Action Plan
The proposed 2015 Water Shortage Emergency Action Plan continues
with the workplan established in early 2014 to support customer
achievement
of voluntary water use reductions. The 2015 plan includes
additional tasks to support 15 percent voluntary conservation by
customers and shows key
changes from the 2014 plan in red. Conservation initiatives in
the plan are highlighted in the box below.
CONSERVATION INITIATIVES IN 2015 WATER SHORTAGE EMERGENCY ACTION
PLAN
Conservation Services
• Expand Home Water Report distribution up to 50,000 households;
launch mobile application.
• Launch updated online Home Water Works calculator.
• Pilot Pay As You Save program to encourage customers to make
conservation improvements at home.
• Offer more conservation presentations to community, homeowner
association and business groups.
• Update parcel mapping and landscape imagery to enhance
customized outdoor irrigation water budgets for irrigation,
commercial and
residential accounts and to meet 20x2020 reporting
requirements.
• Expand water savings patrols throughout service area to
distribute drought reminder materials (e.g. restaurant tent cards,
hotel cards, gym
stickers, etc.) and to identify and reduce water waste.
• Expand outreach with wholesale and retail nursery partners to
include plants lists for landscape conversion.
District Facilities Conservation
• Pursue water loss control using leak detection technology in
Kensington and Blackhawk.
• Convert Administration Building HVAC chiller to use recycled
water.
• Include all District irrigation accounts in the Landscape
Water Budget Program and work to achieve WaterSmart certification
at each facility.
Attachment 1
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Attachment 1
2015 Water Shortage Emergency Action Plan
December 4, 2014
Page 2
2
2015 Water Shortage Emergency Action Plan
Goals
Educate customers on drought water use consistent with Section
28 and California’s emergency water conservation regulations.
Stress the need for customers to achieve a 15 percent voluntary
reduction target established by the Board while expressing
appreciation for the conservation ethic of East Bay customers.
Promote awareness of the District’s supplemental supply: what it
means for customers, how it was achieved, what it costs to
operate.
Support customer efforts to save water by educating customers on
the many conservation services and programs available to help them
succeed.
Key Messages
EBMUD regulations restricting water use are in effect until
further notice, consistent with California outdoor water use
restrictions. Except where necessary for public health and safety,
all EBMUD customers are required to:
a. Limit watering of outdoor landscapes to two times per week
and prevent excessive runoff when watering; b. Use a hose with a
shutoff valve when hand-washing motor vehicles; c. Use a broom or
air blower, not water, to clean driveways, sidewalks, patios and
other hard surfaces; and d. Turn off any fountain or decorative
water feature that uses potable water unless the water is
recirculated.
Our community is in a severe water shortage emergency. Please
voluntarily cut your water use by 15 percent compared to 2013. a.
Finding and fixing leaks is an easy way for most customers to meet
their water use reduction goal. b. Swapping lawns for WaterSmart
plants and using drip irrigation are great ways to reduce outdoor
water use. c. Seasonal reminders:
Fall/winter: reduce irrigation and turn off sprinklers—shorter
and cooler days mean irrigation is needed less or not at all.
Spring/summer: check for misaligned sprinklers/drip emitters and
test for leaks. Most lawns and gardens will survive a heat wave
without additional watering. Apply mulch, check your soil and water
before dawn or at dusk to lower evaporation.
d. Visit our WaterSmart Center for free water saving devices,
rebates and information. Thank you for conserving. e. EBMUD
promises 2015 voluntary reductions will not impact future
allocations if mandatory rationing becomes necessary.
EBMUD is not requiring the 20 percent cut requested by the
governor because: a. Our customers are achieving our region’s state
mandated 20% by 2020 per capita water use reduction target, years
ahead of schedule. b. Customer investments in supplemental supplies
allow EBMUD to keep cutback targets to 15 percent at this time.
EBMUD plans to
purchase up to 35,000 acre feet of supplemental drought water
supplies this winter and spring to replenish local reservoirs.
c. Ongoing customer water conservation savings contribute to
more water supply storage in the EBMUD reservoirs.
http://www.ebmud.com/water-and-wastewater/watersmart-center
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Attachment 1
2015 Water Shortage Emergency Action Plan
December 4, 2014
Page 3
3
Summary of Actions by Audience (italics are completed
events)
Audience/
Measure
Objective
Actions/Status
Media Share the District’s key messages with the local news
outlets to seek positive earned media, and
coordinate activities with statewide and local
earned media, including ACWA’s “Save Our
Water” campaign.
Feb - Media release on 10 percent voluntary 2/11
Mar - Media alert on fix a leak open house 3/14
Apr - Freeport decision media release on Board action 4/22
Apr - Freeport first use media conference 4/30
May - Freeport op-ed published in Contra Costa Times 5/03
Aug –Media release announcing mandatory measures 8/12
Sept – “Conan O’Brien” ads, sponsored with Save Our Water and
DSRSD, aired on Bay Area television stations.
Oct – Display ads for special meetings on drought/drought
financing were published in 18 papers and on the websites of four
media stations.
Ongoing - Staff continues to proactively seek earned media
coverage. To date nearly 550 media interactions have led to nearly
420 news mentions.
Dec – Media advisory and outreach on actions proposed for the
Board’s consideration regarding water conservation and water
supply
Mar – Media outreach on EPA’s Fix a Leak Week
April – Media advisory on budget actions (including drought
rates)
May – Media advisory on availability of DERWA residential
recycled water for EBMUD customers to use for summer
irrigation.
TBD – Media advisory when Home Water Reports launches opt-in
option for customers
Contact
Center
Callers
Shortage alert/tips on toll free phone number.
Provide consistent information to employees with extensive
customer interaction to help them
answer common questions.
Feb – Tips line established and drought FAQs for employees
developed
Feb- Began tracking shortage-related inquiries
Apr –Distributed updated FAQs based on Board actions
July –Updated FAQs on new state regulations affecting water
use
Aug –Updated FAQs to address EBMUD Section 28 regulations
Dec – Updated FAQs on water conservation and supply actions
April –Updated FAQs on budget and drought
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Attachment 1
2015 Water Shortage Emergency Action Plan
December 4, 2014
Page 4
4
Audience/
Measure
Objective
Actions/Status
Reported
Water
Waste
Encourage reports of water waste and follow up to educate
customers on ways to save water.
Feb- Water Waste Hotline established 2/21
Aug- Developed procedure for handling Section 28 reported
violations
Sept-launched online reporting option for customers.
Ongoing: As of 11/30, responded to nearly 2,000 water waste
reports. Proactively contacting AMI customers with suspected leaks.
Expanding
patrols to identify and reduce water waste.
Ongoing: Three formal watering exemption requests have been
received and resolved through alternative irrigation practices that
comply with
regulations. Staff continues to help customers protect
landscapes while
complying with the restrictions.
Web visitors Provide helpful informational resources online to
make it easy for customers to understand the
drought and receive water savings tips to cut
back their water use.
Expand supplemental supply information.
Feb – Shortage alert posted 2/11
Mar – Online updates on leaks and materials available in our
store
Apr - Mulch coupons for 20 nurseries available
July - Published drought tolerant landscapes photo gallery
July - Lawn conversion program updated, community garden prgm
launch
July – New buttons on lawn conversion,outdoor watering; link to
state reg
Aug – New button on state rules, Save Our Water link, “pro”
graphic
Sep – Launched WaterSmart plant tags via online store
Oct – Announcements about special board meetings on drought
Nov – Board drought meetings summary, added calculator link
Dec – Proposed drought plan for 2015 and drought update
Jan – Launch updated online calculator to determine home water
use
Jan – Biweekly water supply updates resume through May
TBD- Develop videos on finding outdoor leaks
TBD – Develop customer profiles demonstrating conservation
TBD – Provide Home Water Reports information and sign up
option
Ongoing – Update rebate information
TBD - Update Freeport information as needed
-
Attachment 1
2015 Water Shortage Emergency Action Plan
December 4, 2014
Page 5
5
Audience/
Measure
Objective
Actions/Status
Bill payers Request voluntary reductions from customers and
provide helpful information in Pipeline and
through additional bill communications to assist
customers in meeting their cutback goal.
Feb - Apr - Top of bill 10 percent voluntary cutback alert
June-Aug- Top of bill summer watering tips and proration
Aug -Oct – Top of bill mandatory limit on outdoor irrigation
Aug -Oct—Supplemental bill insert explaining new state
regulations
Oct -Dec -- Top of bill outdoor use tips: limit/eliminate
irrigation
Jan-Feb Top of bill – supplemental supply charge
Jan - Feb Pipeline - Cut unnecessary water use
Mar- Apr Pipeline - Fix toilet leaks
May-June Pipeline - Fix outdoor leaks, the Lawn Goodbye Part
1
July- Aug Pipeline - The Lawn Goodbye 2, water less, Sac River
supplies
Sept- Oct Pipeline - Outdoor planting and watering, EBMUD
flushing
Nov-Dec Pipeline - WaterSmart businesses, emergency
preparedness.
Jan-Feb Pipeline – Wildfires and drought, drough update,
residential water use calculator, supply side leak detection
efforts.
Irrigators Provide helpful information to assist irrigators in
meeting their cutback goal.
Feb – Met with area golf course GMs and with Moraga Country
Club
Mar- Participated in DWR landscaping workshops
Mar- Updated tip sheets available for different business
groups
Apr- Held Golf Course Superintendent Field Workshop in
Oakland
May–Held field workshop for City of Oakland Public Works
May- Hosted a DWR landscape professional workshop with CCWD
June- CA Landscape Contractors Assn conference in Alameda
July –Irrigation training for Castro Valley Unified School
District
Sept- WaterSmart plant tags available to nurseries
Nov – Met with golf course superintendents
TBD – Schedule additional irrigation workshops as needed
TBD – Update parcel mapping and landscape imagery to enhance
customized outdoor irrigation water budgets
Comm/Ind Provide helpful information to assist businesses Mar -
Providing restaurant tents, hotel clings etc. via online store
-
Attachment 1
2015 Water Shortage Emergency Action Plan
December 4, 2014
Page 6
6
Audience/
Measure
Objective
Actions/Status
Comm/Ind.
continued
in meeting their cutback goal.
Continue outreach and marketing of business WaterSmart
Certification Program.
Coordinate conservation services with county Green Business
programs and local nurseries.
Mar - Updated tip sheets for different business groups
available
Apr - CEP Newsletter- water saving tips, recycled water truck
program
May –Roundtable on drought outreach with CCWD and 17
nurseries
June –Save Like a Pro posters available for distribution
July- Surveyed nursery interest in plant toppers and signs
Sept- Launched nursery promotion of plant toppers for low water
use landscapes and lawn conversion programs
Sept-Expand mulch program via Chinook Book through October
Oct -WaterSmart Business Certificate awardees recognized
Ongoing-Promote WaterSmart Business Certification
TBD – Update parcel mapping and landscape imagery to enhance
customized outdoor irrigation water budgets
TBD - Expand water savings patrols to distribute drought
reminder materials (restaurant tent cards, hotel cards, gym
stickers, etc.)
EBD - Expand outreach with wholesale and retail nursery partners
to include plant lists for landscape conversions.
Cities and
civic groups,
other public
agencies
Encourage stakeholder groups to assist with public knowledge of
drought by providing
information and resources to key organizations
and individuals.
Feb - BOD President letter on shortage; offer of
presentations
Apr – BOD President letter reporting Board’s water shortage
actions
Spring – Completed ward briefings in four wards
July – WaterSmart Garden Grant Program resumed
Aug – Hosted booths at Danville and Richmond Home Shows
Aug – BOD President letter reporting mandatory restrictions
Oct – postcard on special meetings on drought/drought
financing
Dec – BOD President letter reporting on drought actions
Apr – BOD President letter reporting on drought actions, if
warranted
Ongoing- Track outreach conducted by District’s Speaker’s
Bureau
Ongoing- Expand community fair and event participation (96 to
date)
Ongoing- Partner with other agencies to promote conservation
messages
Ongoing- Outreach to large employers to educate employees on
water use
-
Attachment 1
2015 Water Shortage Emergency Action Plan
December 4, 2014
Page 7
7
Audience/
Measure
Objective
Actions/Status
Renters and
homeowners Provide 1-1 assistance via surveys, rebates and
irrigation scheduling assistance on request, make
presentations to homeowner associations and
business property managers, and provide
educational conservation savings information at
local nurseries, irrigation equipment suppliers
and retail appliance stores.
Launch Single-Family Residential Home Water Report Phase 2 pilot
to promote savings.
Outreach to customers who do not pay a water bill nor receive
the bill insert, Pipeline.
Feb - Updated District water supply fact sheet
Mar - Met with 20 nurseries; updated water conservation tip
sheets
Apr – Updated District water supply fact sheet
June - Second nursery meeting held
Sept –October Landscape sheet mulching workshop launched
Oct – WaterSmart Plant tags in use at 11 nurseries
Oct – Laundry- to-landscape incentive offer launched
Oct/Nov – 87 people attended drought special meetings held in
four cities
Nov – HOA mailing of fact sheet on irrigation laws and EBMUD
services
Mar – Drip irrigation workshop scheduled (March 2015)
Ongoing- HOA presentations, news articles and conservation
services
Ongoing: Promote WaterSmart Home Survey Kits and distribute
devices to single family and multi-family residential accounts
Spring – Offer lawn signs for lawn conversion participants
Ongoing-pilot testing landscape water budgets for residential
homeowners
TBD – Update parcel mapping and landscape imagery to enhance
customized outdoor irrigation water budgets
TBD -Pilot Pay As You Save program to encourage conservation
improvements
Feb – Home Water Report Phase 2 approved by Board
Aug - Expansion launched to 11,250 customers receiving
surveys;
Dec – Adding about 5,000 weekly: est. recipients as of Dec 3 is
30,000
Jan – Home Water Report expansion to 50,000 households
TBD – launch mobile application of Home Water Reports
Feb, Apr, August-Letters from the Board President to HOAs
Nov-Dec – Direct mail postcard to non-billpayers about online
calculator
Spring – consider second non-billpayer mailing based on prior
results
-
Attachment 1
2015 Water Shortage Emergency Action Plan
December 4, 2014
Page 8
8
Audience/
Measure
Objective
Actions/Status
Conduct survey research on drought awareness and penetration of
conservation messages.
March - survey results reported to Board
TBD – Focus group research on supersaver recognition
Recycled
Water and
Graywater
Look for new recycled water opportunities and encourage use of
trucked recycled water by
customers where that use is appropriate
Promote use of car washes that recycle water
Support graywater use
July – Letter to 90 trucked recycled water permit holders and
280 portable hydrant meter users encouraging use of recycled
water
Ongoing – Investigate feasibility of offering recycled water for
residential customer pickup and use.
TBD – Convert Admin Building HVAC chiller to use recycled
water
Ongoing- Encourage commercial car wash use because they
recycle
Aug- Launched graywater laundry to landscape rebate program
Aug – Hosted residential graywater 101 workshop
Sept – Hosted residential graywater laundry to landscape nuts
and bolts workshop to reuse clotheswasher discharge in the
landscape
Employees Make it easy for EBMUD employees to stay up to date on
the latest news about the water
shortage
Jan - Alert to employees re: drought in the news; water supply
plans
Feb - GM email to staff re: 10 percent voluntary
Mar - Update to staff on Customer Service leak hotline
message
Mar - GM email to staff re: water shortage update and Board
action
Mar - Drought overview for employees on local boards and
commissions
Apr - Splashes in-depth feature on Freeport startup
Apr - GM email regarding supply status and rate
recommendations
July - GM announcement to staff about upcoming emergency
regulations
Aug - GM announcement about action on Section 28
Oct – GM announcement about special Board meetings
Dec – GM announcement about drought actions
Apr – GM announcement about rate recommendations
Ongoing: regular updates in Splashes and at intranet “drought
central”
-
Attachment 1
2015 Water Shortage Emergency Action Plan
December 4, 2014
Page 9
9
Audience/
Measure
Objective
Actions/Status
Schools Provide classroom water supply and conservation
presentations and materials
Work with universities and city colleges on campus conservation
outreach efforts.
April – semi-annual flyer mailed to schools
Jan-Mar--Sponsored and developed two Kid Scoop news articles
Ongoing- look for opportunities to work with universities and
colleges on conservation outreach activities
Billboards Use Oakport billboard and Clear Channel
agreement-related space to promote drought
messages
Mar – Oakport drought billboard with leak message in place
Apr – Save Our Water posted on wastewater treatment plant
billboard
Oct – Oakport drought billboard message with save rain or shine
in place
Dec – 100 Clear Channel locations featuring rain or shine
message
Spring – launch new drought billboard campaign (concept TBD)
District
leaks search Help customers understand pipe flushing.
Continue/enhance distribution system pipeline leak
identification and repairs.
Install data loggers at selected locations to monitor water
use.
Feb - Signage developed in last drought for field use back in
use
Apr - Board approved purchase of more data loggers; staff will
install more than 1,000 data loggers to monitor up to 500 miles of
distribution
system pipe
Dec – Pursue water loss control using leak detection technology
in Kensington and Blackhawk.
District rec
areas/bldgs. Promote fix-a-leak week campaign.
Audit facilities and cut water use 20 percent
Place drought signage at areas where landscaping is affected by
reduced irrigation.
Mar - Distributed handouts at Lafayette, San Pablo and Admin
Building
May-Audited 39 District facilities to look for ways to cut water
use
Oct – District facilities added to Landscape Water Budget
Program
Ongoing -Achieving 20 percent savings at 95 percent of
facilities; problem areas identified and staff is working on
potential fixes.
Dec-Jan - Include all District irrigation accounts in the
Landscape Water Budget Program and work to achieve WaterSmart
certification at each
facility.
Mar – Post Fix a Leak signage at Lafayette and San Pablo
reservoirs and Administration Building lobby
TBD-Identifying locations and having the sign shop make
signs
-
Attachment 1
2015 Water Shortage Emergency Action Plan
December 4, 2014
Page 10
10
Audience/
Measure
Objective
Actions/Status
District
Vehicles Promote conservation July- Save Water bumper stickers
placed on EBMUD vehicles
Track water
production
and GPCPD
Track water production against a goal of reducing production 10
percent when compared
to the same period in 2013.
Track residential gallons per capita per day and report it to
the State Water Resources Control
Board from October 2014-April 2015.
From February 11 – November 30, water production is 12.6 percent
below the same time period in 2013.
Estimated residential GPCPD for September (84) and October
(74)
Use
Freeport
facilities to
draw
supplies
Water Year 2014 supplemental supplies
Water Year 2015 supplemental supplies
Sept – Reported on lessons learned from bringing 23,400 acre
feet of water in through Freeport (first water year use)
Dec – Recommend initial supplemental supply action for WY2015 to
bring up 16,000-35,000 acre feet of water into EBMUD’s system
starting
in January 2015.
-
2015 Water Shortage Emergency Action Plan
The proposed 2015 Water Shortage Emergency Action Plan continues
with the workplan established in early 2014 to support customer
achievement
of voluntary water use reductions. The 2015 plan includes
additional tasks to support 15 percent voluntary conservation by
customers and shows key
changes from the 2014 plan in red. Conservation initiatives in
the plan are highlighted in the box below.
CONSERVATION INITIATIVES IN 2015 WATER SHORTAGE EMERGENCY ACTION
PLAN
Conservation Services
• Expand Home Water Report distribution up to 50,000 households;
launch mobile application.
• Launch updated online Home Water Works calculator.
• Pilot Pay As You Save program to encourage customers to make
conservation improvements at home.
• Offer more conservation presentations to community, homeowner
association and business groups.
• Update parcel mapping and landscape imagery to enhance
customized outdoor irrigation water budgets for irrigation,
commercial and
residential accounts and to meet 20x2020 reporting
requirements.
• Expand water savings patrols throughout service area to
distribute drought reminder materials (e.g. restaurant tent cards,
hotel cards, gym
stickers, etc.) and to identify and reduce water waste.
• Expand outreach with wholesale and retail nursery partners to
include plants lists for landscape conversion.
District Facilities Conservation
• Pursue water loss control using leak detection technology in
Kensington and Blackhawk.
• Convert Administration Building HVAC chiller to use recycled
water.
• Include all District irrigation accounts in the Landscape
Water Budget Program and work to achieve WaterSmart certification
at each facility.
Attachment 1
-
Attachment 1
2015 Water Shortage Emergency Action Plan
December 4, 2014
Page 2
2
2015 Water Shortage Emergency Action Plan
Goals
Educate customers on drought water use consistent with Section
28 and California’s emergency water conservation regulations.
Stress the need for customers to achieve a 15 percent voluntary
reduction target established by the Board while expressing
appreciation for the conservation ethic of East Bay customers.
Promote awareness of the District’s supplemental supply: what it
means for customers, how it was achieved, what it costs to
operate.
Support customer efforts to save water by educating customers on
the many conservation services and programs available to help them
succeed.
Key Messages
EBMUD regulations restricting water use are in effect until
further notice, consistent with California outdoor water use
restrictions. Except where necessary for public health and safety,
all EBMUD customers are required to:
a. Limit watering of outdoor landscapes to two times per week
and prevent excessive runoff when watering; b. Use a hose with a
shutoff valve when hand-washing motor vehicles; c. Use a broom or
air blower, not water, to clean driveways, sidewalks, patios and
other hard surfaces; and d. Turn off any fountain or decorative
water feature that uses potable water unless the water is
recirculated.
Our community is in a severe water shortage emergency. Please
voluntarily cut your water use by 15 percent compared to 2013. a.
Finding and fixing leaks is an easy way for most customers to meet
their water use reduction goal. b. Swapping lawns for WaterSmart
plants and using drip irrigation are great ways to reduce outdoor
water use. c. Seasonal reminders:
Fall/winter: reduce irrigation and turn off sprinklers—shorter
and cooler days mean irrigation is needed less or not at all.
Spring/summer: check for misaligned sprinklers/drip emitters and
test for leaks. Most lawns and gardens will survive a heat wave
without additional watering. Apply mulch, check your soil and water
before dawn or at dusk to lower evaporation.
d. Visit our WaterSmart Center for free water saving devices,
rebates and information. Thank you for conserving. e. EBMUD
promises 2015 voluntary reductions will not impact future
allocations if mandatory rationing becomes necessary.
EBMUD is not requiring the 20 percent cut requested by the
governor because: a. Our customers are achieving our region’s state
mandated 20% by 2020 per capita water use reduction target, years
ahead of schedule. b. Customer investments in supplemental supplies
allow EBMUD to keep cutback targets to 15 percent at this time.
EBMUD plans to
purchase up to 35,000 acre feet of supplemental drought water
supplies this winter and spring to replenish local reservoirs.
c. Ongoing customer water conservation savings contribute to
more water supply storage in the EBMUD reservoirs.
http://www.ebmud.com/water-and-wastewater/watersmart-center
-
Attachment 1
2015 Water Shortage Emergency Action Plan
December 4, 2014
Page 3
3
Summary of Actions by Audience (italics are completed
events)
Audience/
Measure
Objective
Actions/Status
Media Share the District’s key messages with the local news
outlets to seek positive earned media, and
coordinate activities with statewide and local
earned media, including ACWA’s “Save Our
Water” campaign.
Feb - Media release on 10 percent voluntary 2/11
Mar - Media alert on fix a leak open house 3/14
Apr - Freeport decision media release on Board action 4/22
Apr - Freeport first use media conference 4/30
May - Freeport op-ed published in Contra Costa Times 5/03
Aug –Media release announcing mandatory measures 8/12
Sept – “Conan O’Brien” ads, sponsored with Save Our Water and
DSRSD, aired on Bay Area television stations.
Oct – Display ads for special meetings on drought/drought
financing were published in 18 papers and on the websites of four
media stations.
Ongoing - Staff continues to proactively seek earned media
coverage. To date nearly 550 media interactions have led to nearly
420 news mentions.
Dec – Media advisory and outreach on actions proposed for the
Board’s consideration regarding water conservation and water
supply
Mar – Media outreach on EPA’s Fix a Leak Week
April – Media advisory on budget actions (including drought
rates)
May – Media advisory on availability of DERWA residential
recycled water for EBMUD customers to use for summer
irrigation.
TBD – Media advisory when Home Water Reports launches opt-in
option for customers
Contact
Center
Callers
Shortage alert/tips on toll free phone number.
Provide consistent information to employees with extensive
customer interaction to help them
answer common questions.
Feb – Tips line established and drought FAQs for employees
developed
Feb- Began tracking shortage-related inquiries
Apr –Distributed updated FAQs based on Board actions
July –Updated FAQs on new state regulations affecting water
use
Aug –Updated FAQs to address EBMUD Section 28 regulations
Dec – Updated FAQs on water conservation and supply actions
April –Updated FAQs on budget and drought
-
Attachment 1
2015 Water Shortage Emergency Action Plan
December 4, 2014
Page 4
4
Audience/
Measure
Objective
Actions/Status
Reported
Water
Waste
Encourage reports of water waste and follow up to educate
customers on ways to save water.
Feb- Water Waste Hotline established 2/21
Aug- Developed procedure for handling Section 28 reported
violations
Sept-launched online reporting option for customers.
Ongoing: As of 11/30, responded to nearly 2,000 water waste
reports. Proactively contacting AMI customers with suspected leaks.
Expanding
patrols to identify and reduce water waste.
Ongoing: Three formal watering exemption requests have been
received and resolved through alternative irrigation practices that
comply with
regulations. Staff continues to help customers protect
landscapes while
complying with the restrictions.
Web visitors Provide helpful informational resources online to
make it easy for customers to understand the
drought and receive water savings tips to cut
back their water use.
Expand supplemental supply information.
Feb – Shortage alert posted 2/11
Mar – Online updates on leaks and materials available in our
store
Apr - Mulch coupons for 20 nurseries available
July - Published drought tolerant landscapes photo gallery
July - Lawn conversion program updated, community garden prgm
launch
July – New buttons on lawn conversion,outdoor watering; link to
state reg
Aug – New button on state rules, Save Our Water link, “pro”
graphic
Sep – Launched WaterSmart plant tags via online store
Oct – Announcements about special board meetings on drought
Nov – Board drought meetings summary, added calculator link
Dec – Proposed drought plan for 2015 and drought update
Jan – Launch updated online calculator to determine home water
use
Jan – Biweekly water supply updates resume through May
TBD- Develop videos on finding outdoor leaks
TBD – Develop customer profiles demonstrating conservation
TBD – Provide Home Water Reports information and sign up
option
Ongoing – Update rebate information
TBD - Update Freeport information as needed
-
Attachment 1
2015 Water Shortage Emergency Action Plan
December 4, 2014
Page 5
5
Audience/
Measure
Objective
Actions/Status
Bill payers Request voluntary reductions from customers and
provide helpful information in Pipeline and
through additional bill communications to assist
customers in meeting their cutback goal.
Feb - Apr - Top of bill 10 percent voluntary cutback alert
June-Aug- Top of bill summer watering tips and proration
Aug -Oct – Top of bill mandatory limit on outdoor irrigation
Aug -Oct—Supplemental bill insert explaining new state
regulations
Oct -Dec -- Top of bill outdoor use tips: limit/eliminate
irrigation
Jan-Feb Top of bill – supplemental supply charge
Jan - Feb Pipeline - Cut unnecessary water use
Mar- Apr Pipeline - Fix toilet leaks
May-June Pipeline - Fix outdoor leaks, the Lawn Goodbye Part
1
July- Aug Pipeline - The Lawn Goodbye 2, water less, Sac River
supplies
Sept- Oct Pipeline - Outdoor planting and watering, EBMUD
flushing
Nov-Dec Pipeline - WaterSmart businesses, emergency
preparedness.
Jan-Feb Pipeline – Wildfires and drought, drough update,
residential water use calculator, supply side leak detection
efforts.
Irrigators Provide helpful information to assist irrigators in
meeting their cutback goal.
Feb – Met with area golf course GMs and with Moraga Country
Club
Mar- Participated in DWR landscaping workshops
Mar- Updated tip sheets available for different business
groups
Apr- Held Golf Course Superintendent Field Workshop in
Oakland
May–Held field workshop for City of Oakland Public Works
May- Hosted a DWR landscape professional workshop with CCWD
June- CA Landscape Contractors Assn conference in Alameda
July –Irrigation training for Castro Valley Unified School
District
Sept- WaterSmart plant tags available to nurseries
Nov – Met with golf course superintendents
TBD – Schedule additional irrigation workshops as needed
TBD – Update parcel mapping and landscape imagery to enhance
customized outdoor irrigation water budgets
Comm/Ind Provide helpful information to assist businesses Mar -
Providing restaurant tents, hotel clings etc. via online store
-
Attachment 1
2015 Water Shortage Emergency Action Plan
December 4, 2014
Page 6
6
Audience/
Measure
Objective
Actions/Status
Comm/Ind.
continued
in meeting their cutback goal.
Continue outreach and marketing of business WaterSmart
Certification Program.
Coordinate conservation services with county Green Business
programs and local nurseries.
Mar - Updated tip sheets for different business groups
available
Apr - CEP Newsletter- water saving tips, recycled water truck
program
May –Roundtable on drought outreach with CCWD and 17
nurseries
June –Save Like a Pro posters available for distribution
July- Surveyed nursery interest in plant toppers and signs
Sept- Launched nursery promotion of plant toppers for low water
use landscapes and lawn conversion programs
Sept-Expand mulch program via Chinook Book through October
Oct -WaterSmart Business Certificate awardees recognized
Ongoing-Promote WaterSmart Business Certification
TBD – Update parcel mapping and landscape imagery to enhance
customized outdoor irrigation water budgets
TBD - Expand water savings patrols to distribute drought
reminder materials (restaurant tent cards, hotel cards, gym
stickers, etc.)
EBD - Expand outreach with wholesale and retail nursery partners
to include plant lists for landscape conversions.
Cities and
civic groups,
other public
agencies
Encourage stakeholder groups to assist with public knowledge of
drought by providing
information and resources to key organizations
and individuals.
Feb - BOD President letter on shortage; offer of
presentations
Apr – BOD President letter reporting Board’s water shortage
actions
Spring – Completed ward briefings in four wards
July – WaterSmart Garden Grant Program resumed
Aug – Hosted booths at Danville and Richmond Home Shows
Aug – BOD President letter reporting mandatory restrictions
Oct – postcard on special meetings on drought/drought
financing
Dec – BOD President letter reporting on drought actions
Apr – BOD President letter reporting on drought actions, if
warranted
Ongoing- Track outreach conducted by District’s Speaker’s
Bureau
Ongoing- Expand community fair and event participation (96 to
date)
Ongoing- Partner with other agencies to promote conservation
messages
Ongoing- Outreach to large employers to educate employees on
water use
-
Attachment 1
2015 Water Shortage Emergency Action Plan
December 4, 2014
Page 7
7
Audience/
Measure
Objective
Actions/Status
Renters and
homeowners Provide 1-1 assistance via surveys, rebates and
irrigation scheduling assistance on request, make
presentations to homeowner associations and
business property managers, and provide
educational conservation savings information at
local nurseries, irrigation equipment suppliers
and retail appliance stores.
Launch Single-Family Residential Home Water Report Phase 2 pilot
to promote savings.
Outreach to customers who do not pay a water bill nor receive
the bill insert, Pipeline.
Feb - Updated District water supply fact sheet
Mar - Met with 20 nurseries; updated water conservation tip
sheets
Apr – Updated District water supply fact sheet
June - Second nursery meeting held
Sept –October Landscape sheet mulching workshop launched
Oct – WaterSmart Plant tags in use at 11 nurseries
Oct – Laundry- to-landscape incentive offer launched
Oct/Nov – 87 people attended drought special meetings held in
four cities
Nov – HOA mailing of fact sheet on irrigation laws and EBMUD
services
Mar – Drip irrigation workshop scheduled (March 2015)
Ongoing- HOA presentations, news articles and conservation
services
Ongoing: Promote WaterSmart Home Survey Kits and distribute
devices to single family and multi-family residential accounts
Spring – Offer lawn signs for lawn conversion participants
Ongoing-pilot testing landscape water budgets for residential
homeowners
TBD – Update parcel mapping and landscape imagery to enhance
customized outdoor irrigation water budgets
TBD -Pilot Pay As You Save program to encourage conservation
improvements
Feb – Home Water Report Phase 2 approved by Board
Aug - Expansion launched to 11,250 customers receiving
surveys;
Dec – Adding about 5,000 weekly: est. recipients as of Dec 3 is
30,000
Jan – Home Water Report expansion to 50,000 households
TBD – launch mobile application of Home Water Reports
Feb, Apr, August-Letters from the Board President to HOAs
Nov-Dec – Direct mail postcard to non-billpayers about online
calculator
Spring – consider second non-billpayer mailing based on prior
results
-
Attachment 1
2015 Water Shortage Emergency Action Plan
December 4, 2014
Page 8
8
Audience/
Measure
Objective
Actions/Status
Conduct survey research on drought awareness and penetration of
conservation messages.
March - survey results reported to Board
TBD – Focus group research on supersaver recognition
Recycled
Water and
Graywater
Look for new recycled water opportunities and encourage use of
trucked recycled water by
customers where that use is appropriate
Promote use of car washes that recycle water
Support graywater use
July – Letter to 90 trucked recycled water permit holders and
280 portable hydrant meter users encouraging use of recycled
water
Ongoing – Investigate feasibility of offering recycled water for
residential customer pickup and use.
TBD – Convert Admin Building HVAC chiller to use recycled
water
Ongoing- Encourage commercial car wash use because they
recycle
Aug- Launched graywater laundry to landscape rebate program
Aug – Hosted residential graywater 101 workshop
Sept – Hosted residential graywater laundry to landscape nuts
and bolts workshop to reuse clotheswasher discharge in the
landscape
Employees Make it easy for EBMUD employees to stay up to date on
the latest news about the water
shortage
Jan - Alert to employees re: drought in the news; water supply
plans
Feb - GM email to staff re: 10 percent voluntary
Mar - Update to staff on Customer Service leak hotline
message
Mar - GM email to staff re: water shortage update and Board
action
Mar - Drought overview for employees on local boards and
commissions
Apr - Splashes in-depth feature on Freeport startup
Apr - GM email regarding supply status and rate
recommendations
July - GM announcement to staff about upcoming emergency
regulations
Aug - GM announcement about action on Section 28
Oct – GM announcement about special Board meetings
Dec – GM announcement about drought actions
Apr – GM announcement about rate recommendations
Ongoing: regular updates in Splashes and at intranet “drought
central”
-
Attachment 1
2015 Water Shortage Emergency Action Plan
December 4, 2014
Page 9
9
Audience/
Measure
Objective
Actions/Status
Schools Provide classroom water supply and conservation
presentations and materials
Work with universities and city colleges on campus conservation
outreach efforts.
April – semi-annual flyer mailed to schools
Jan-Mar--Sponsored and developed two Kid Scoop news articles
Ongoing- look for opportunities to work with universities and
colleges on conservation outreach activities
Billboards Use Oakport billboard and Clear Channel
agreement-related space to promote drought
messages
Mar – Oakport drought billboard with leak message in place
Apr – Save Our Water posted on wastewater treatment plant
billboard
Oct – Oakport drought billboard message with save rain or shine
in place
Dec – 100 Clear Channel locations featuring rain or shine
message
Spring – launch new drought billboard campaign (concept TBD)
District
leaks search Help customers understand pipe flushing.
Continue/enhance distribution system pipeline leak
identification and repairs.
Install data loggers at selected locations to monitor water
use.
Feb - Signage developed in last drought for field use back in
use
Apr - Board approved purchase of more data loggers; staff will
install more than 1,000 data loggers to monitor up to 500 miles of
distribution
system pipe
Dec – Pursue water loss control using leak detection technology
in Kensington and Blackhawk.
District rec
areas/bldgs. Promote fix-a-leak week campaign.
Audit facilities and cut water use 20 percent
Place drought signage at areas where landscaping is affected by
reduced irrigation.
Mar - Distributed handouts at Lafayette, San Pablo and Admin
Building
May-Audited 39 District facilities to look for ways to cut water
use
Oct – District facilities added to Landscape Water Budget
Program
Ongoing -Achieving 20 percent savings at 95 percent of
facilities; problem areas identified and staff is working on
potential fixes.
Dec-Jan - Include all District irrigation accounts in the
Landscape Water Budget Program and work to achieve WaterSmart
certification at each
facility.
Mar – Post Fix a Leak signage at Lafayette and San Pablo
reservoirs and Administration Building lobby
TBD-Identifying locations and having the sign shop make
signs
-
Attachment 1
2015 Water Shortage Emergency Action Plan
December 4, 2014
Page 10
10
Audience/
Measure
Objective
Actions/Status
District
Vehicles Promote conservation July- Save Water bumper stickers
placed on EBMUD vehicles
Track water
production
and GPCPD
Track water production against a goal of reducing production 10
percent when compared
to the same period in 2013.
Track residential gallons per capita per day and report it to
the State Water Resources Control
Board from October 2014-April 2015.
From February 11 – November 30, water production is 12.6 percent
below the same time period in 2013.
Estimated residential GPCPD for September (84) and October
(74)
Use
Freeport
facilities to
draw
supplies
Water Year 2014 supplemental supplies
Water Year 2015 supplemental supplies
Sept – Reported on lessons learned from bringing 23,400 acre
feet of water in through Freeport (first water year use)
Dec – Recommend initial supplemental supply action for WY2015 to
bring up 16,000-35,000 acre feet of water into EBMUD’s system
starting
in January 2015.
-
21.
-
120914_Regular Business Meeting AgendaItem 01-DRAFT Reg Mtg
Minutes of 112514Item 03 - Purchase of Reverse Osmosis Membrane
Elements for the RARE Water ProjectItem 04 - Eden Reservoir
Replacement and Round Hill Reservoir RehabilitationItem 05.1 -
Consulting Agreement with Brown and Caldwell for the Richmond
RefineryRecycled Water StudyItem 05.2 - Amend the Agreement for
Recycled Water Service at Chevron's Richmond RefineryItem 06 -
Vegetation ManagementItem 07 - Third Party System for Benefits
Administration ServicesItem 08 - Automated Vehicle Locator
SystemItem 09 - Advanced Metering Infrastructure System for
Hard-to-Read MetersItem 10 - Dynamic Sectorization Leak
DetectionItem 11 - Autorize Continued Employment of the Law Office
of Best Best & Krieger LLP for Specialized Legal ServicesItem
12 - Authorize Continued Employment of the Law Office of Hanson
Bridgett LLP for Specialized Legal ServicesItem 13 - Cancel the
12-23-14 Closed Session and Regular Meetings of the Board of
DirectorsItem 14 - Election and Appointment of Directors in Wards
2, 3, 4 and 7Item 15 - Name Change of Buyer of Former Oakland
Business Office PropertyItem 16 - Purchase of Real Property at 2658
North Main Street Walnut Creek CAItem 17 - Legislative UpdateItem
18 - Declare the Need to use Supplemental Supplies, Implement the
Supplemental Supply Surcharge, and Increase Voluntary Customer
Water Use Reduction to 15 PercentItem 19 - Staged System of Drought
RatesItem 20 - Principles Governing Negotiatin of a Pilot Project
Labor Agreement for Construction of Chabot Dam Seismic Improvement
Item 21 - Monthly Report - November 2014Item 22 -
Finance-Administration Committee Minutes - 11-25-14Blank Page