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FacilitatorsFacilitators
Maureen Kuyoh, FHI/Kenya
Robert Rice, FHI/NC Jane Schueller, FHI/NC
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ObjectivesObjectives
Explain why interactive training enhances participants
knowledge and skills
Identify when it is important to include interactive
exercises
Describe the high and low energy spans for participants
Develop/utilize interactive training techniques to increaseretention, build understanding, and improve skills
By the end of this workshop, you will be able to:
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Participant ExpectationsParticipant Expectations
Participate, participate, participate!
Creativity, open-mindedness, and innovation are key
Facilitators will be resources No cell phones
Begin and end on time
Learn from each other
Have fun!
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Workshop AgendaWorkshop Agenda
Why isInteractive So Important?
Setting the Context
How to Make Your Training More Interactive
The Energy Cycle
Selecting the Best Methods for Various Situations
Cultural Sensitivity
Training Health Providers References, Resources, and Web Sites
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WhyisWhyis InteractiveInteractive So Important?So Important?
Participation in the learning process should be
active, not passive
Effective learning comes from shared experiences
Successful learning includes feedback from the
facilitator and other participants
Maximum learning occurs when one is able to
reflect, draw conclusions, and determineapplication
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Source: Computer Strategies, LLC, 1998
10% of what they read
90% of what theysay, discuss,
and do
70% of what they
say and write
50% of what they hear
and see
30% of what they see
20% of what they hear
Read
Hear
View Images
Watch Videos
Attend Exhibit/Sites
Watch a Demonstration
Participate in Hands-on Workshop
Design Collaborative Lesson
Simulate or Model Lesson or Experience
Design/Perform a Presentation Do the Real Thing
Demonstrate
Apply
Practice
Analyze
Design
Create
Evaluate
Define
List
Describe
Explain
PEOPLEGENERALLY REMEMBER:PEOPLEGENERALLY REMEMBER: PEOPLEAREABLETO:PEOPLEAREABLETO:
Dales Cone of ExperienceDales Cone of Experience
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The InteractiveThe Interactive--Training CredoTraining Credo
What I hear, I forget.
What I hearand see, I remember a little.
What I hear, see, and ask questions about
or discuss with someone else, I begin tounderstand.
What I hear, see, discuss, and do, allowsme to acquire knowledge and skill.
What I teach to another, I master.
Source: Lawson, K. The Trainers Handbook, 1998
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The Adult Learning CycleThe Adult Learning Cycle
Direct
Experience
Reflecting on
Experience
Generalizationabout Experience
Application
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Learning StylesLearning Styles
Visual
Auditory
Kinesthetic
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Howto Make YourHowto Make YourTraining More InteractiveTraining More Interactive
Create a safe, positive, interactive learningenvironment through:
Source: Lawson, K. The Trainers Handbook, 1998
Minimal lecture
Variety of methods
Peer teaching
Iterative process
Real-world application
Needs assessment
Comfortable physical
setting
Structure and organization
Moderate level of content High level of participation
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Needs AssessmentNeeds Assessment
Find out what participants think and feel about the
training subject to assist with designing
participatory activities:
Pre-session surveys
Pre-test questionnaires
Phone calls
On-the-spot assessments
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Comfortable Physical SettingComfortable Physical Setting
Physically set-up room for:
Participation
Comfort Visibility
Classroom layouthas a major
influence on the success orfailure of a training
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Structure and OrganizationStructure and Organization
Provide clear instructions, verbal and written
Specify time limits
Utilize flipcharts, transparencies, handouts, or slides Creatively divide participants into specific groups,
when doing small group work
Assign specific roles for exercises, when appropriate
(recorder, timekeeper, spokesperson, flipchart writer)
Source: Lawson, K. The Trainers Handbook, 1998
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Moderate Levelof ContentModerate Levelof Content
Consider need to know versus
nice to know
Balance cognitive, affective, and
behavioral domains of learning
Clarify content and learning
objectives
Outline expectations of and forparticipantsSource: Lawson, K. The Trainers Handbook, 1998
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High Levelof ParticipationHigh Levelof Participation
Facilitate and manage the learning process
Actively engage participants in the training
from the start by:
Reflecting
Applying
Doing
Discussing
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Minimal LectureMinimal Lecture
Use lecture in small doses (10-
15 minutes) to avoid confusion,
boredom, and low retention Do not relegate participants to
a passive role
Utilize variations of the lecture
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Varietyof MethodsVarietyof Methods
Small group work Brainstorming
Creative work
Games
Presentations
Vary methods used to incorporate all
elements of active learning
Case studies Role-plays
Simulations
Demonstrations
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Peer TeachingPeer Teaching
Build on the wealth ofexpertise ofparticipants
Encourage participants to
draw on and share theirexperiences with others
Allow participants to answereach others questions (not
the facilitator!)
Source: Lawson, K. The Trainers Handbook, 1998.
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Iterative ProcessIterative Process
Use activities that build on and overlap
concepts and skills learned to:
Reinforce learning
Provide more opportunities to digest
and integrate
Source: Lawson, K. The Trainers Handbook, 1998.
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RealReal--world Applicationworld Application
Solicit examples of hypothetical or real problems
Relate new learning to participants life situation
Develop individual action plans
for application in the workplace
When possible, make field visits
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The Energy CycleThe Energy Cycle
Source: Rice, R. and Rice, M. Train-the-Trainers: Instructors Guide, 2000
TIME
PESSIMISM
OPTIMISM
Completion ofProgram
Beginning ofProgram
(High Energy)
(Low Energy)
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Selecting the Best MethodsSelecting the Best Methodsfor Various Situationsfor Various Situations
Large-group Presentations
Multiple-day and Shorter TrainingInterventions
E-Learning and Distance Learning
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LargeLarge--group Presentationsgroup Presentations
Multiple-choice lecture
Mock interview
Key words
Fill-in-the-blank
Graphic association
Abbreviated lecture
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MultipleMultiple--dayand Shorterdayand ShorterTraining InterventionsTraining Interventions
Increasing Knowledge (Concepts and Facts)
Discussion
Readings
Lecture
Handouts
Source: National Institutes of Health, National Cancer Institute,Trainers Guide for Cancer Prevention, 2000
Field trips or tours
Films, TV, or video-tapes
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Improving Attitudes (Feelings andOpinions)
MultipleMultiple--dayand Shorterdayand ShorterTraining InterventionsTraining Interventions(contd.)(contd.)
Brainstorming
Case studies Creative work
Field trips
Source: National Institutes of Health, National Cancer Institute,Trainers Guide for Cancer Prevention, 2000
Open-ended
discussions Panel presentations
Role-plays
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Building Behavioral Skills
MultipleMultiple--dayand Shorterdayand ShorterTraining InterventionsTraining Interventions(contd.)(contd.)
Action plans
Demonstrations Simulations
Practicums
Role-plays
Source: National Institutes of Health, National Cancer Institute,Trainers Guide for Cancer Prevention, 2000
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EE--Learning and Distance LearningLearning and Distance Learning
Web-based training
Computer-based training
Self-paced workbooks
Audio-/video-tapes
Audio-/video-conferencing
Source: Arch and Ensz, Web-based Interactive LearningActivities, HRD Press, 2001
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Cultural Sensitivityis KeyCultural Sensitivityis Key
Sex, age, race/ethnicity, socio-economic
status, education, and religion
Language, culture, traditions, and beliefs
Learning cultures
Health care practices
Skill and knowledge levels Resource levels
People are not homogeneous:
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The Unique NeedsofThe Unique NeedsofHealth ProvidersHealth Providers
Often most comfortable with lecture format
Helpful to start participatory activities
slowly, e.g., icebreakers Ease participants into role plays,
simulations, and creative work
Critical to build on participants
knowledge and skills
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Referencesand ResourcesReferencesand Resources
101 Ways to Make Training Active, Silberman and Lawson,Pfeiffer Publishers, 1995
The Trainers Handbook, Karen Lawson, Jossey-Bass Pfeiffer,1998
Games Trainers Play, Newstrom and Scannell, McGraw Hill,Inc., 1980
The Winning Trainer, Third Edition, Julius Eitington, GulfPublishing Company, 1996
Facilitation Skills: The ASTD Trainers Sourcebook, Dennis C.Kinlaw, McGraw Hill, Inc., 1996
Training101: All the Basics, Langevin Learning Services, 2000
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SuggestedWeb SitesSuggestedWeb Sites
Training Magazine
www.trainingmag.com
The Training Journal
www.trainingjournal.co.uk
American Society for Training and Developmentwww.astd.org
Langevin Learning Serviceswww.langevin.com
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For More InformationFor More Information
Maureen Kuyoh: [email protected]
Robert Rice: [email protected]
Jane Schueller: [email protected]
www.fhi.orgwww.fhi.org