Aerospace Competency Model_word

7/28/2019 Aerospace Competency Model_word

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Aerospace Competency Model

Tier Name Tier Block

F

O

U

ND

A

T

IO

N

1PersonalEffectiveness

Interpersonal Skills Integrity Professionalism

Initiative Dependability & Reliability Lifelong Learning

2Academic

Competencies

Reading Writing Mathematics Science

Engineering &

Technology

Communication-

Listening &Speaking

Critical &

AnalyticalThinking

Basic

ComputerSkills

3Workplace

Competencies

TeamworkPlanning &Organizing

Innovation andInvention

Problem Solving& Decision

Making

Working with

Tools and

Technology

Checking,

Examining, &

Recording

Business Fundamentals

I

ND

U

S

TR

Y

4

Industry-

Wide

TechnicalCompetencies

Aerospace FundamentalsDesign &

Development

Product & Parts

Manufacturing

Project Management &

Quality Assurance

Aviation

Maintenance

Environmental, Safety

& Health

Tier Name Block Information

Tier 1 -Personal

EffectivenessCompetencies

Interpersonal Skills: Displaying skills to work with others from diverse

backgrounds.

Interact appropriately and respectfully with supervisors and coworkers

Respect the opinions, perspectives, customs, and individual differences

of othersUse appropriate strategies and solutions for dealing with conflicts and

differences to maintain a smooth workflow

Integrity: Displaying accepted social and work behaviors.

Accept responsibility for one's decisions and actions

Comply with ethical standards for your field


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Take responsibility for accomplishing work goals within acceptedtimeframes

Treat others with honesty, fairness, and respect

Professionalism: Maintaining a professional demeanor at work.

Accept criticism and attempt to learn from mistakesDemonstrate positive attitude towards work

Demonstrate self-control by maintaining composure and dealing calmly

with stressful situations

Dress appropriately for occupation and maintain appropriate personalhygiene

Refrain from substance abuse

Initiative: Demonstrating a willingness to work.

Establish and maintain personally challenging, but realistic work goals

Persist at a task despite interruptions, obstacles, or setbacks

Pursue work with energy, drive, and effort to accomplish tasks

Strive to exceed standards and expectations

Take initiative in seeking out new responsibilities and work challenges

Dependability & Reliability: Displaying responsible behaviors at work.

Behave consistently, predictably, and reliably

Comply with organizational rules, policies, and procedures

Follow written and verbal directions

Fulfill obligations, complete assignments, and meet deadlines

Lifelong Learning: Displaying a willingness to learn and apply new

knowledge and skills.Broaden knowledge and skills through science fairs, readingpublications, job shadowing, and continuing education

Demonstrate an interest in personal and professional lifelong learning

and development

Seek feedback, and modify behavior for improvement

Take charge of personal career development by identifying personal

interests and career pathways

Treat unexpected circumstances as opportunities to learn and adopt new

techniques

Use newly learned knowledge and skills to complete specific tasksTier 2 -

Academic

Competencies

Reading: Understanding written sentences and paragraphs in work-

related documents.Identify relevant details, facts, specifications, and main ideas

Infer or locate meaning of unknown or technical vocabulary

Locate, understand, and interpret written technical and non-technical

information in documents such as manuals, regulations, procedures,


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reports, memos, graphs, charts, tables, schedules, and signs

Understand the essential message and purpose of written materials

Writing: Using standard English to compile information and prepare

written reports.

Communicate thoughts, ideas, information, and messages, which maycontain technical material, in a logical, organized, and coherent

manner

Create documents such as letters, directions, manuals, reports, graphs,

and flow charts

Use correct English spelling, grammar, and punctuation to producelogical and accurate written correspondence, instructions, and

documentation

Write words, numbers, sentences, reports, and data using technical

terminology and notations

Mathematics: Using principles of mathematics such as algebra,

geometry, and trigonometry to solve problems.

Know and apply mathematical principles:

Number Systems and Relationships - whole numbers, decimals,fractions, and percentages

Number Operations, Computation and Estimation - addition,subtraction, multiplication and division

Measurement and Estimation - measurement of time, temperature,distances, length, width, height, perimeter, area, volume, weight,

velocity, and speed. Conversion from one measurement to another (e.g.,

from English to metric)

Mathematical Notation - the language of mathematics to expressmathematical ideas

Mathematical Reasoning and Problem Solving - inductive and

deductive reasoning, conjectures, arguments, strategies, and

interpretation of results

Statistics and Data Analysis - collection, reporting and analysis of data

Probability and Predictions - calculating probability to make

predictions

Algebra and Functions - equations, patterns, and functions

Geometry - shapes and using geometric principles to solve problems

Trigonometry - triangles and trigonometric functions

Calculus - concepts of exponential, logarithmic and trigonometricfunctions, vectors, complex numbers, conic sections, and analytic

geometry

Science: Using scientific rules and methods to solve problems.Conduct scientific investigations

Describe, explain, predict scientific phenomena


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Identify relevant chemical, mechanical, biological, electrical, andphysical properties of materials

Interpret scientific evidence and draw conclusions

Know and apply scientific principles:

Scientific Inquiry - Scientific Method (identify problems, collectinformation, form opinions, draw conclusions) and apply basic scientificresearch

Physical Science (Chemistry and Physics) - properties of matter,

structure of atoms, energy, motion and forces

Earth and Space Science - origin and evolution of the universe andearth systems, geology, meteorology, astronomy, hydrology, and

oceanography

Understand the scientific method (identify problems, collect information,

orm opinions, draw conclusions) and apply basic scientific research

Engineering & Technology: Knowledge of the practical application of

engineering science and technology. This includes applying principles,techniques, procedures, and equipment to the design and production of

various goods and services.Design

Attributes of design

Artificial intelligence and design

Computerized standard test and test bench development

Instrumentation

Testing models

Modeling, control, and tele-operation (operation at a distance)

Scientific visualization and animation techniques Automation/robotics

Engineering Functions

Determine appropriate uses of technology

Design, analyze, and construct objects or processes for practicalpurposes

Use mathematics to solve practical work-related problems

Use engineering principles for project analysis, design, testing,implementation

Use basic design techniques, tools, and principles to produce precisiontechnical plans, blueprints, drawings, and models

Formulate mathematical models or other methods of computeranalysis to develop, evaluate, or modify design

Design, operate, and maintain technological systems and equipment

Conduct troubleshooting, research and development, invention andinnovation, and experimentation in problem-solving

Understand basic principles of circuit boards, processors, chips,

electronic equipment, and computer hardware and software


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Know and apply engineering principles to material selection andprocessing method alternatives

Communication-Listening & Speaking: Giving full attention to what

others are saying and speaking in English well enough to be understood

by others.Listening

Receive, attend to, interpret, understand, and respond to verbal

messages and other cues

Apply active listening skills using reflection, restatement, questioning,and clarification

Understand and interpret verbal and non-verbal communication

Pick out important information in verbal messages

Understand complex instructions

Speaking/Presenting

Speak clearly and confidently using common English conventions

including proper grammar, tone, and pace Express information to individuals or groups taking into account the

audience and the nature of the information (e.g., explain technical

concepts to non-technical audiences)

Understand and use non-verbal communication consistent with verbalcommunication

Present ideas in a persuasive manner

Critical & Analytical Thinking: Using logic, reasoning, and analysis to

address problems.Analyze and break down complex systems into their component parts

Draw conclusions from relevant or missing informationExplain the relationship and interdependency of the part and the system

Organize problems into manageable parts

Understand the underlying relationship among facts and connectionsbetween issues

Use inductive and deductive reasoning to analyze, synthesize, compare,

and interpret information

Basic Computer Skills: Using a computer and related applications toinput and retrieve information.

Applications

Use word processing programs to compose, organize, and edit simpledocuments and other business communications

Use electronic mail to communicate and Internet applications to searchfor information

Use spreadsheet, database, and presentation software

Enter data and type materials quickly and accurately and

Double check work carefully and identify/correct typographical errors


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Manage file storage: use functions to store, retrieve, and sort detailedrecords

Basic Computer Knowledge

Understand and efficiently use basic computer hardware (e.g. PCs,

printers) and software (e.g. word processing software, spreadsheetsoftware) to perform tasks

Understand common computer terminology (e.g., program, operatingsystem) and is familiar with the fundamental capabilities of computers

Tier 3 -

WorkplaceCompetencies

Teamwork: Working cooperatively with others to complete workassignments.

Accept membership in and identify with the goals of a team

Be open to considering new ways of doing things and the merits of newapproaches to work

Collaborate with others to formulate team objectives and develop

consensus for best outcomeGive and receive feedback constructively

Identify roles of team members and effectively communicate with all

members of the team

Use teamwork skills to achieve goals, solve problems, and manage

conflict

Work effectively with multi-disciplinary teams

Planning & Organizing: Planning and prioritizing work to managetime effectively and accomplish assigned tasks.

Adaptability/Flexibility

Change gears in response to unpredictable or unexpected events,

pressures, situations, and job demands

Effectively change plans, goals, actions, or priorities to deal with

changing situations

Planning & Organizing

Approach work in a methodical manner

Apply effective organizational skills

Develop and implement a plan for a project

Keep track of details to ensure work is performed accurately andcompletely

Find new ways of organizing or planning work to accomplish tasksmore efficiently

Time Management

Develop a timeline for sequencing the activities of a project

Establish specific goals to accomplish work in a timely manner

Prioritize various competing tasks and perform them efficiently

according to their urgency


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Ensure that others receive needed materials in time

Stay on schedule

Keep all parties informed of progress and all relevant changes toproject timelines

Innovation and Invention: Formulating new ideas for and applicationsof processes and products.Creative Thinking

Employ unique analyses and generate new, innovative ideas incomplex areas

Reframe problems in a different light to find fresh approaches

Entertain wide-ranging possibilities to develop unique approaches anduseful solutions

Understand the pieces of a system as a whole and possess a big picture

view of the situation

Integrate seemingly unrelated information to develop creative

solutions Develop innovative methods of obtaining or using resources when

insufficient resources are available

Identify Opportunities

Identify needs, wants, and problems as they are changing

Seek out opportunities to develop and offer new products and services

Seek out opportunities to improve, streamline, reinvent workprocesses

Methods for the Creation and Improvement of Products and Processes

Understand and apply lean six sigma methods for creation and/or

improvement of products/processes Define problems that affect customer value and impact companyfinancially

Select and apply appropriate quantitative and qualitative techniques in

applications in aerospace

Research and Development

Analyze the failure of other projects as research for a possible newventure

Conduct experiment and application

Identify design trends

Design a system, product, or serviceTechnology Transfer

Identify scientific research which has potential commercial value

Analyze the consequences of societal or technological change

Develop practical applications for the results of scientific research

Apply newly created technology to new, innovative, productive uses

Problem Solving & Decision Making: Applying knowledge of STEM


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principles to solve problems by generating, evaluating, and

implementing solutions.Choose and Implement a Solution

Decisively choose the best solution after contemplating availableapproaches to the problem

Consider the technical and cultural (and other non-technical) factors inthe decision process

Commit to a solution in a timely manner

Use strategies, tools, resources, and equipment to implement the

solution

Observe and evaluate the outcomes of implementing the solution toassess the need for alternative approaches and to identify lessons learned

Generate Alternatives

Generate a variety of approaches to the problem

Think creatively to develop new ideas for and answers to work related

problems Use logic and reasoning to identify the strengths and weaknesses ofalternative solutions, conclusions, or approaches to problems

Identify criteria and constraints

Apply concepts of probability to help make decisions

Identify the Problem

Anticipate or recognize the existence of a problem

Identify the nature of the problem by analyzing its component parts

and defining critical issues

Identify, obtain, and review information relevant to the problem

Working with Tools and Technology: Selecting, using, andmaintaining tools and technology to facilitate work activity.

Keeping Current

Demonstrate an interest in learning about new and emerging tools andtechnologies

Identify sources of information concerning state-of-the-art tools,

equipment, materials, technologies and methodologies

Seek out opportunities to improve knowledge of tools andtechnologies that may assist in streamlining work and improvingproductivity

Maintenance

Perform routine maintenance on tools, technology, and equipment

Determine causes of operating errors and decide what to do about it

Troubleshoot maintenance problems in accordance with establishedprocedures

Selection & Application

Identify, select, and apply tools or technological solutions appropriate


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to the task at hand (e.g., use statistical tools to show reliability of data,

use probes and sensors to collect data)

Identify potential hazards related to the use of tools and equipment

Operate tools and equipment in accordance with established operating

procedures and safety standards

Use information technology and computer applications as it supportsthe gathering, storage, manipulation, and transfer of data andinformation

Checking, Examining, & Recording: Entering, transcribing, recording,storing, or maintaining information in written or electronic/magnetic

format.

Apply techniques for observing and gathering data

Complete required maintenance forms, records, and inspection reports

Detect and correct errors or inconsistencies, even under time pressure

Organize records and files to maintain dataRecord data with the correct number of significant figures

Business Fundamentals: Knowledge of basic business principles,trends, and economics.

Business Ethics

Demonstrate knowledge of the similarities among and differences

between ethics, law, morals, and etiquette

Act in the best interest of the company, the community, and theenvironment

Comply with applicable laws and rules governing work and report

loss, waste, or theft of company property to appropriate personnelLegal/Financial

Maintain privacy and confidentiality of company information, as well

as that of customers and co-workers

Comply with intellectual property laws

Protect trade secrets

Situational Awareness

Understand trends in the industry and the company's position in themarket

Recognize one's role in the functioning of the company andunderstand the potential impact one's own performance can have on the

success of the organization

Stay current on organizational strategies to maintain competitiveness

Sustainability

Practice sustainability by using processes that are non-polluting;conserve energy and natural resources; are economically sound; and safe

for employees, communities, and consumers


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Explain how sustainable practices contribute to economic growth,social objectives, and environmental stewardship

Tier 4 -

Technical

Competencies

Aerospace Fundamentals: Knowledge of the aerospace industry and itsprinciples, its key sectors, and relevant laws and regulations.

Technical Content Areas

Aerospace Sectors

Product and Parts Manufacturing

Engineering Services

Testing Laboratories

Space Research and Technology

National Defense

Customer Service/Support

Technical Support/Field Service

Areas of Specialization

Avionics

Aerodynamics

Aeronautics

Celestial Mechanics

Propulsion

Thermodynamics

Quality Assurance

Training

Industry Standards and Certifications

Critical Work Functions

Develop understanding of security clearance process and requirements

Explain the properties and applications of materials frequently used in

the aerospace industry

Identify key differences and similarities among aerospace industry

sectors

Laws & Regulations

Federal Aviation Administration (FAA)

Original Equipment Manufacturer (OEM) maintenance specifications


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American Transport Association (ATA) codes

Minimum Equipment Lists

Federal Acquisition Regulations (FARs)

Code of Federal Regulations (CFRs)

Airworthiness Directives Advisory Circulars

National Transportation Safety Board (NTSB)

International Civil Aviation Organization (ICAO)

National Aeronautics and Space Administration (NASA)

European Aviation Safety Agency (EASA)

International Air Transport Association (IATA)

Import/Export Requirements

Learn and apply appropriate aerospace terminology

Locate and comply with relevant local, state, federal, and international

laws and regulations that impact the industry

Materials Application

Metals

Plastics/Polymers

Composites Ceramics

Fluids

Obtain required security clearance, if necessary

Review procedures to ensure compliance with regulatory requirements

Understand the requirements for certification in aerospace fields

Design & Development: Application of engineering and mathematicalprinciples to design aerospace components.

Analyze the impact of engineering from multiple perspectives, such aseconomic, ethical, health and safety

Be familiar with type design certification requirements; designing to

comply with applicable aeronautical regulatory agencies (FAA, EASA,etc.)


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Conduct tests to determine whether equipment, software, or procedures

are operating as expected

Demonstrate knowledge of product lifecycle models and acquisition

models

Develop design criteria for aeronautical or aerospace products orsystems, including testing methods, production costs, quality standards,

and completion dates

Develop new technologies for use in aviation, defense systems, and

space exploration, often specializing in areas such as structural design,guidance, navigation and control, instrumentation and communication,

or production methods

Develop prototypes of aerospace components


Engineering & Design

Systems Engineering

Electrical Engineering

Structural Engineering

Mechanical Engineering

Optical Engineering

Chemical Engineering

Software Engineering

Launch Systems Engineering

Evaluate and improve the producibility, reliability, safety, and

maintainability of alternate product and process designs

Evaluate product data and design from inspections and reports for

conformance to design criteria, engineering principles, customer

requirements, safety, and quality standards

Formulate conceptual design of aeronautical or aerospace products or

systems

Know and apply new product and process development methods

Plan and conduct experimental, environmental, operational, and stresstests on models and prototypes of aircraft and aerospace systems and

equipment


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Tools and Technology

Computer-aided design (CAD) software

Robotics

Lasers

Advanced electronic optics

Mathematical models

Analytical or scientific software

Compliance software

Development environment software

Data base user interface and query software

Graphics or photo imaging software

Industrial control software

Communications systems

Drafting and design Desktop publishing

Electronics communication

Graphic communications

Multimedia technology

Networking systems

Product & Parts Manufacturing: Assembly, installation, inspection,

and repair of aerospace components.


Carry out procedures for producing, assembling, and installingaerospace components


Industrial Planning

Shop floor control models

Manufacturing resource planning

Change management

Improvement methods

Bills of Materials

Safety principles

Schematic drawings, diagrams, blueprints, specifications, work orders,

and reports

Aircraft, missiles, or space vehicles component manufacturing

Aerospace engines, propulsion units, auxiliary equipment or parts


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Aircraft conversion (i.e., major modifications to systems)

Complete aircraft or propulsion system overhaul and rebuilding

Non-destructive testing methods

Interpret schematic drawings, diagrams, blueprints, specifications, work

orders, and reports in order to determine materials requirements andassembly instructions

Manage raw materials/consumables

Operate and control production/lab equipment

Production, Assembly, and Installation

Aerospace component assembly procedures

Laser materials processing

Friction stir processing

High speed machining

Abrasive slurry cutting

Composites manufacturing

Electronics material processing

Joining, welding, and assembly processes

Use state-of-the-art tools and assembly techniques to create andassemble aerospace products and parts

Project Management & Quality Assurance: Management of projects

to ensure products and processes meet quality system requirements as

defined by the industry and customer specifications.Analyze project requests and proposals and engineering data to

determine feasibility, producibility, cost, safety, and production time of

aerospace or aeronautical product


Continuous Improvement

Benchmarking and best practice

Business process reengineering


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Data analysis

Performance improvement strategies

Systems analysis

Correct the product and process to meet quality standards

Employ audits and inspections to maintain the quality and continuous

improvement process

Meet and maintain certification requirements

Monitor production for product and process quality, cost and schedule

Prepare and submit budget estimates and progress and cost trackingreports

Prepare contracts and negotiate revisions, changes and additions tocontractual agreements

Project Management and Execution

Strategic planning/global competitiveness

Project management tools and techniques (e.g. Deming Cycle)

Product lifecycle management (PLM) software

Lean manufacturing/Six Sigma

Contract management Procurement cycle

Supply chain logistics

Material and resource management

Organizational design and management

Operations research, analysis, and forecasting

Personnel management methods

Labor relations

Accounting/finance/economics

Social responsibility

Quality Management Quality requirements and inspection methods

Internal and external auditing procedures

International Organization for Standardization (ISO) 9000

Supplier and sub-tier quality assurance relationships

First article inspections

Warehousing requirements to support lot traceability


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Review and approve purchase orders

Schedule the project in logical steps and budget time required to meetdeadlines

Support and maintain quality systems

Use quality and continuous improvement processes to improve safety,quality, cost and schedule performance

Aviation Maintenance: Inspection, servicing, and repair aircraft

components and systems.


Airframe Structures, Systems, & Components

Wood structures

Aircraft covering

Aircraft finishes

Sheet metal and non-metallic structures

Aircraft landing gear systems

Hydraulic and pneumatic power systems

Cabin atmosphere control systems

Aircraft instrument systems

Communication and navigation systems

Aircraft fuel systems Aircraft electrical system

Position and warning systems

Ice and rain control systems

Fire protection systems

Adhesives; substrate preparation, mixing and application, shelf-life

Manufacture of composite parts

Corrosion control

Metal processing including welding, annealing, heat treating


Communicate to appropriate personnel possible discrepancies and

defects that could affect airworthiness of aircraft

Conduct work in a safe manner

Identify and select appropriate nondestructive testing methods


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Identify general types of aircraft, engines, propellers, and rotors

Know and apply inspection procedures involved in testing aircraft and

missile systems under simulated operational conditions

Perform systems readiness tests and pre- and post-operational

checkouts

Perform troubleshooting on faulty systems and components

Plan and conduct routine maintenance checks and incorporate

unscheduled, non-routine tasks

Powerplant Systems & Components

Engine instrument systems

Engine fire protection systems Engine electrical systems

Lubrication systems

Ignition and starting systems

Fuel metering systems

Engine fuel systems

Induction and engine airflow systems

Engine cooling systems

Engine exhaust and reverser systems

Propellers

Turbine powered auxiliary power units

Recognize, detect, and classify defects using common techniques

Record and interpret test data on parts, assemblies, and mechanisms to

diagnose malfunctions

Understand and apply improvement methods

Understand and be able to use Automated and Built In Test

equipment/features

Understand and comply with aerospace standards and regulations

Understand concepts of troubleshooting systems and components

Understand operation of major aircraft/aerospace systems such asconditioned air, hydraulics, pneumatics, engines, fuel, etc

Use aircraft drawings, symbols, and system schematics

Write descriptions of work performed including aircraft discrepancies


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and corrective actions using typical aircraft maintenance records

Environmental, Safety & Health: Practices and procedures necessary

to ensure a safe and healthy work environment.

Achieve and maintain environmental certifications

Identify unsafe conditions and take appropriate action

Know and comply with federal and state laws related to emissions

Observe rules and regulations to comply with personal and jobsite safety

standards

Operate safely on the shop and/or hangar floor

Participate in safety training and emergency drills


Personal Safety

Personal protective equipment

Foreign Object Debris (FOD)

Occupational Safety and Health Administration (OSHA) requirements

Safety Management System (SMS) policies and procedures

Properly handle and dispose of hazardous materials and commercial

and industrial waste according to regulations

Recognize Foreign Object Debris (FOD) and mitigate FOD damage

Report unsafe conditions or accidents

Waste Management

Resource Conservation and Recovery Act

Clean Air Act

Clean Water Act

Toxic Substances Control Act

Material Safety Data Sheets

National Emissions Standards for Aerospace Manufacturing and

Rework Facilities

Environmental Certifications (ISO 14000)

Aerospace Competency Model_word

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