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MPS values 3
MEDICAL PROTECTION SOCIETY
PROFESSIONAL SUPPORT AND EXPERT ADVICE
1
A guide to MPS membership
MEDICAL PROTECTION SOCIETY
PROFESSIONAL SUPPORT AND EXPERT ADVICE
United Kingdom
The benefits of belonging to
the worlds leading medical
defence organisation
www.mps.org.uk
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Contents
A guide to MPS membership
This booklet is an introduction tothe benefits of MPS membership.It describes what we do and sets
out the main benefits and obligationsof membership.
More information can be found on theMPS website. The information in theguide was current at the time of goingto press, but it may change over time
so the MPS website is kept up to date.
About MPS 3
MPS values 4
MPS indemnity 7
Benefits of membership 9
15
17
Co-operation 19
21
MEDICAL PROTECTION SOCIETY
PROFESSIONAL SUPPORT AND EXPERT ADVICE
Making the most of
membership
Limitations of
membership
Tony Mason
Chief Executive
Eligibility forassistance
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MPS is not an insurance company. All the benefits of membership of MPS are discretionary as set out in the Memorandum and Articles of Association. 3
About MPS
MPS was founded in 1892. It is a membership organisation
of healthcare professionals, providing comprehensive
professional indemnity and expert advice and assistance to
more than 265,000 members in over 40 countries around
the world.
As a mutual, not-for-profit professional organisation, MPS
is owned by and accountable to its members. Our
purpose is to protect and promote members professional
interests, often in a changing environment. We believe that
patients who have experienced an adverse event are
entitled to, and should receive, a full and open explanation.
We also believe that patients who have been harmedthrough a members negligence should receive fair
compensation.
We are committed to supporting members throughout their
careers, and strive to help them wherever possible.
We offer risk management tools to reduce members
exposure to risk, and so improve their patients safety and
satisfaction.
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MPS values
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Our principles and purpose are encapsulated in the core
values of security, quality and fairness, and in our
commitment to being at the heart of the profession.
Security
Fear of litigation tends to rate highly on doctors lists
of anxieties, so choosing a reliable indemnifier that you
can trust will be important to safeguard members
peace of mind.
Trust comes from confidence that the indemnifier has
its members interests at heart, and the resources and
expertise to provide the assistance they need. MPSmeets these requirements: as a mutual society,
protecting members reputations underpins all we do;
we are financially strong, and are committed to
employing highly skilled doctors and lawyers to handle
members cases.
MPS has been assisting members of the medical
profession for almost 120 years and, during that time, has
earned a reputation as a dependable partner for doctors
facing medicolegal challenges. We are also forward-thinking
in our future planning.
MPS indemnity is enduring. Members do not have to
worry about making indemnity arrangements to cover their
retirement or breaks from practice. They can also take
comfort in knowing that the indemnity continues even after
their death. This is described in more detail on page 7.
QualityThe level of service we provide rests on the quality of the
staff. MPS staff take pride in providing the best service they
can. We provide the training they need to do their work
competently, and they bring the enthusiasm, intelligence
and commitment to excel at their jobs.
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We believe in a high quality, personal service. We do not
think of members as being all alike. Our membership
team are highly-trained MPS staff rather than an external
call centre.
We treat all people equally and are committed to providing
a high-quality service to everyone we deal with, irrespective
of any personal characteristics, including race, gender,
sexual orientation, disability, religion or belief.
Fairness
Fairness is at the centre of all our actions and decisions. We
place high value on being moral and fair in our dealings, both
with members and external suppliers. We firmly believe in
being transparent and open in how we conduct business.
MPS holds a large fund of money for the benefit of members.
This is a responsibility we take very seriously as it is crucial
that the money be managed wisely so that sufficient fundsare available for assisting members whenever their need
arises. This means exercising good stewardship to secure
the ongoing financial health of MPS and to ensure that the
benefits of membership are allocated fairly in accordance
with our objectives.
Transparency is a key aspect of accountability to which we
fully subscribe. We publish clear information about our
financial position and the remuneration of the Chief Executive
and non-executives each year in our Annual Report andAccounts.
The Combined Code on Corporate Governance sets out
best practice for the corporate governance of listed
companies. As an unlisted company, MPS is not obliged to
comply with the Code, but we have adopted its principles
of best practice as far as they apply to us.
Heart of the professionRight from the beginning, MPS has played a key role in
protecting the integrity of the medical profession.
Protecting the reputation of the medical profession and
allied healthcare professionals continues to occupy us.
We are active in the political sphere, using our years ofexperience and unique international perspective to bring
influence where it is needed to enhance healthcare
delivery or to oppose and reshape proposals that could
otherwise be detrimental to the interests and needs of
members.
5MPS is not an insurance company. All the benefits of membership of MPS are discretionary as set out in the Memorandum and Articles of Association.
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We also commit significant resources to providing risk
management and educational programmes for healthcare
professionals. As a mutual organisation, we share our
experience with stakeholders, to improve the quality ofhealthcare and understanding about patient safety.
MPS CouncilMPS Council is the companys board of directors, and
the majority of its members are clinicians elected by the
membership. It has discretion, which it exercises in
accordance with the purpose for which MPS exists ie,
in the professional interests of individual members and the
membership as a whole. Council uses discretion to directly
consider requests for assistance with cases that lie outside
our normal activities.
As the majority of Council members are healthcare
professionals, members can be assured that their cases will
receive an understanding and supportive consideration.
All authority ultimately rests with MPS Council. The Councils
obligations and powers (in addition to those imposed on or
granted to it by law) are set out in the Memorandum and
Articles of Association, available on the MPS website.
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7
Occurrence-based protectionMPS indemnity is provided on an occurrence basis. This
means that as long as the practitioner was a member of
MPS at the time of the occurrence of an incident, the date
on which a claim is brought or reported has no bearing on
the right to seek assistance.
Alternative models of indemnity provision usually specify
that the practitioner has a policy in place at the time of the
incident and at the time that a claim is reported. If there are
any gaps in the indemnity cover, changes to the policy or if
a policy has ended, then it is likely that no indemnity will be
provided leaving the practitioner facing potential financialruin and patients without compensation.
The nature of clinical negligence is such that there can be
many years, even decades, between the occurrence of an
incident and a claim being reported and, therefore, we
believe that the indemnity provided by MPS is the gold
standard for professional indemnity, giving peace of mind to
members and their patients.
Comprehensive indemnity
MPS indemnity is comprehensive, because we are not
restricted by detailed terms and conditions, and other
constraints found in insurance policies. We are often able to
help members with unusual problems.
MPS indemnity rests on the Memorandum and Articles of
Association, which specifies that all the benefits of
membership are to be granted at the discretion of MPSCouncil. This discretion allows us to respond to changes in
the medicolegal environment and assist members with
unpredictable problems. Our website and the material
published in Casebookshows the breadth of problems we
help with.
MPS indemnity
MPS is not an insurance company. All the benefits of membership of MPS are discretionary as set out in the Memorandum and Articles of Association.
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MPS indemnity is not limited by financial caps nor do
we impose a system of excesses. When we take on a
members case, we take care of all the legal costs and
compensation payments.
Advances in clinical practice, changing social
expectations and political agendas all influence the
medicolegal environment to varying degrees. Therefore it
is important that members indemnity arrangements are
assured to be both robust enough to accommodate
escalating costs and flexible enough to adjust to new and
unusual demands.
For more than a century, MPS comprehensive indemnity
has fulfilled just such a need. There have been numerous
instances when we have exercised our discretion and
assisted members with unusual problems or responded
quickly to emerging issues.
It allows us to exercise our discretion to assist members
with problems that may not have been foreseen and
therefore not included in a contract of insurance at the
time of an incident.
We believe that the combination of occurrence-based and
discretionary indemnity provided by MPS offers members
the best possible professional protection, and therefore the
greatest peace of mind.
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MPS is not an insurance company. All the benefits of membership of MPS are discretionary as set out in the Memorandum and Articles of Association. 9
Benefits of membership
Medicolegal advice and representation
Telephone advisory service
Members may phone us for advice to help resolve everyday
dilemmas. Our medicolegal advisers respond to more than
18,000 telephone calls a year. Our phone line is open 24hours a day, 365 days a year, for urgent advice.
Clinical negligence claims
This represents about 20% of our caseload, but accounts
for the largest proportion of annual expenditure, through
indemnifying members for costs and damages payable in
clinical negligence claims.
Complaints
We can help members formulate a response to a complaint
and assist and support them through to the resolution of a
complaint. We work with members to look at why
complaints arise and how to minimise the risks of
recurrence.
GMC procedures
We can provide advice and legal representation for
regulatory council inquiries arising from health, performance,and professional or personal conduct. We can help
members from the outset, whether it be drafting a letter in
response to a GMC inquiry or providing high-calibre legal
representation at a full hearing.
Disciplinary procedures
We provide advice and representation where members faceallegations arising from the provision of clinical care to
patients, concerning their professional conduct,
competence and performance, or in relation to health
problems that are having a significant effect on their clinical
performance.
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Preparing for inquests/fatal accident inquiries (FAI)
We help members prepare a report for the coroner (or
procurator fiscal in Scotland) and advise them on how to
conduct themselves at the inquest or FAI. If necessary, we
can arrange for legal representation on their behalf.
Handling media attention
Where a member attracts adverse publicity, we can issue
press statements and act as spokesperson to the media to
shield them as far as possible from having to deal directly
with the press.
Criminal proceedings
We can help members who are the subject of criminal
investigations that arise directly from their provision of
clinical care to patients. This includes investigation or
prosecution for gross negligence manslaughter.
We can also help members who face an allegation ofindecent or sexual assault, if that arises from their bona fide
clinical practice.
It is unlikely that we would assist where the allegations arise
from personal conduct.
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Indemnity for good Samaritan acts
The benefits of MPS membership are available to members
who are involved in a claim arising from a good Samaritan
act anywhere in the world.
A good Samaritan act is one in which medical assistance
is given, free of charge, in a bona fide medical emergency
upon which you may chance, in a personal as opposed to
a professional capacity. Examples include roadside
accidents and emergencies at public events you attend as
a spectator.
In the unlikely event that legal proceedings follow, members
would be entitled to apply for assistance, no matter in
which country the legal proceedings are commenced.
Unusual requests for assistanceMembers sometimes come up against problems that are
out of the ordinary. Our guiding ethos is that we are here to
help, so members should not assume we will not help, just
because they have encountered a problem that is unusual.
MPS considers borderline requests for assistance on the
merits, balancing the individual members needs against
their responsibility to use members funds wisely and in the
interests of the membership as a whole. The following are
examples of problems where detailed consideration of the
exercising of discretion to assist may be warranted.
Criminal proceedings arising from non-clinical practice
We can provide advice and assistance to members with
legal problems arising directly from their clinical practice.
We can exercise our discretion to assist with criminal
allegations, but this does not usually extend to allegations
of fraud or theft, on the basis that these offences arise from
the business aspects of practice. However, we recognise
that there may be rare occasions where the boundaries arenot clear-cut and it may be appropriate to help. Each case
is assessed on its merits on an individual basis.
We do not pay or reimburse fines or prosecution costs
following a conviction, but we do assist members with
advice and representation before the GMC when a
member is being investigated as a result of criminal
proceedings.
It is unlikely that we would assist with claims brought for
compensation following a conviction for fraud, theft and
similar offences, or damages for personal injury following
11MPS is not an insurance company. All the benefits of membership of MPS arediscretionary as set out in the Memorandum and Articles of Association.
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criminal acts outside recognised clinical practice. Members
who have been acquitted of a criminal charge may apply to
MPS for assistance with any ensuing civil claims, and each
case will receive individual consideration.
Allegations of fraud
It is unlikely that we would provide assistance in connection
with allegations of fraud arising from business dealings.
Occasionally, allegations of fraud may have arisen from
professional life, for example, errors on a CV, or in research.
Such cases are considered on their individual merits.
Defamation
If a member is the named defendant in a defamation claim,
we may assist if the matter arises from their professional
practice. Such assistance may extend to an indemnity for
legal costs and disbursements, but is unlikely to extend to
the payment of compensation awards.
Members who are involved in a radio or television
programme should ask the producer for an indemnity before
agreeing to participate. Where a member is an official
spokesperson for a medical association or royal college, we
would expect that organisation to handle the matter and to
provide an indemnity for legal costs and damages.
MPS may exercise its discretion to assist a member in
bringing a defamation action if the alleged defamation stems
from their professional practice and their professional
reputation is likely to suffer serious harm. In this situation we
would review each case as it develops, retaining the right to
withdraw assistance at any stage, depending upon
developments in the case and legal advice received. Having
decided to provide an indemnity in respect of the members
legal costs, we would normally take responsibility for paying
the legal costs incurred, even if the action is unsuccessful
or withdrawn.
We are unlikely to support one doctor suing another doctor.
Other employment and disciplinary issues
MPS is unlikely to assist where a member faces a
disciplinary investigation or hearing arising from:
Employment or contractual issues
Personal conduct, whether or not during the course of
the provision of clinical care
Working relationships with colleagues
The business of practice.
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Where the allegations involve both personal and professional
conduct issues, it may be appropriate for both MPS and the
relevant trade union or medical association to be involved.
MPS is unlikely to provide assistance with claims of race,
gender and disability discrimination. Cases relating primarily
to discrimination are the province of medical
associations/trade unions (BMA, HCSA or equivalent
bodies). We recommend membership of such an
organisation for help with contractual disputes and
allegations of bullying, harassment or discrimination.
Education and risk managementMPS strongly believes in the preventative value of education
and risk management. MPS has a wealth of experience
and expertise in helping doctors and other healthcare
professionals with ethical and legal problems, and in
reducing the risks, that arise from their practice. This
provides a unique insight into the reasons why things go
wrong and why complaints and litigation occur, and into
what can be done to reduce this.
MPS facilitates risk assessments in clinical settings,
collaborating with academic institutions to deliver accredited
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courses in risk management, and offering a range of
workshops designed specifically for healthcare professionals.
The educational programmes available are based on more
than 100 years experience and expertise in this field, and
include courses and other programmes covering:
Clinical risk management
Practice systems and processes
Communication and interpersonal skills
Professionalism and ethics
Medicolegal issues.
One of the features of many complaints and claims against
healthcare professionals is that of poor communication.
In 2007, MPS acquired The Cognitive Institute of Australia,
a specialist provider of communication skills and risk
management training to healthcare professionals
throughout the world. Their widely acclaimed courses form
a key part of the courses now offered by MPS.
We also produce a range of educational materials, including
Casebookand other medicolegal publications, information
leaflets and online educational products. The MPS website
contains useful advice for reference or download, and
printed copies of our publications are also available to
members.
Stakeholder engagementWe play an active role in the health-policy sphere,
exercising our influence to ensure that legislation and
government policy decisions take into account the views
and interests of members and the wider profession.
This takes the form of lobbying members of parliament andthe devolved bodies, responding to consultation
documents, hosting conferences and collaborating with
other healthcare organisations.
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MPS is not an insurance company. All the benefits of membership of MPS are discretionary as set out in the Memorandum and Articles of Association.
MPS is a discretionary mutual society, not an insurance
company. Members can ask us for advice or assistance
with any medicolegal problem arising from their clinical
practice and requesting help is as simple as picking up
the phone or writing us a letter or email.
Apologies and explanationsIn our experience, complaints arise because patients are
unhappy and this is often due to poor communication.
Once the facts have been established, we advocate a
policy of full and open communication. An explanation may
be all that is needed to reassure a patient and avoid any
escalation.
A wall of silence after an adverse incident can compound
mistrust, and provoke formal complaints and legal action.
If it is clear that something has gone wrong, an apology is
called for, and it should be forthcoming. Contrary to popular
belief, apologies tend to prevent formal complaints rather
than the reverse. We can advise members on how to
handle such a situation.
Cosmetic/aesthetic practice
MPS defines cosmetic/aesthetic procedures as those
which have as their primary purpose the alteration of the
non-pathological external appearance of a patient.Members who carry out cosmetic/aesthetic procedures
should ensure that this is carried out in an appropriate
clinical setting, after appropriate training and in compliance
with all relevant guidelines, including those of
manufacturers. Members who are not accredited plastic
surgeons must contact membership services before
undertaking such work.
Complementary/alternative medicine
We recognise that complementary medicine can be
beneficial to patients and do not wish to inhibit members
from providing recognised treatments.
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Making the most of membership
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However, if a member offers patients complementary
treatments, they should only undertake procedures that are
in the patients best interests and for which they have the
requisite skills, training and facilities. In the event of a claim,
complaint or other legal challenge, the member must be
able to demonstrate that they were acting in accordance
with recognised medical practice, and that experts in the
field would support that form of management.
If the member offers alternative forms of medicine, they
must notify us of the technique employed within their
practice and answer any supplementary questions.
Working in another country
Members who plan to work overseas must check with
our Membership Helpline on 0845 718 7187 before they
travel to ensure that they have appropriate indemnity
arrangements. This is particularly important because
some countries for example, Australia and Germany
have made it a requirement that all healthcare
practitioners have insurance-based indemnity.
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MPS is not an insurance company. All the benefits of membership of MPS are discretionary as set out in the Memorandum and Articles of Association.
Our requirementsTo receive the benefits of MPS advice and assistance,
members must have been with MPS at the time of the
events giving rise to the request for assistance. The events
must not predate the date of joining or rejoining MPS.
Members must have also paid the correct subscription rate
and have abided by the terms of membership, as laid out in
the Memorandum and Articles of Association.
If a member withholds information or provides false or
misleading answers, this may adversely affect entitlement to
the benefits of membership.
Members must notify us as soon as possible of any
potential problem; failure to do so may adversely affect the
support we can provide and the outcome of the case.
Members must not instruct, or have instructed, directly or
indirectly, any other representative or organisation to act for
them, without the prior agreement of MPS.
Members should not incur legal expenses regarding a
complaint, claim or other matter, nor agree to paycompensation, without MPSs prior approval. Members are
personally liable for any such expenses and MPS will not
reimburse costs incurred.
The terms of membership are contained in the Memorandum
and Articles of Association and associated policy documents,
and it is important to be aware of them. We ask that
members pay particular attention to the following:
Pay the correct subscription and let us know of any
changes in professional lives that may have a bearing on
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Eligibility for assistance
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subscription rates number of hours worked, change of
specialty, increase or decrease in private practice or any
other income, work abroad, new appointments, etc.
Notify us of any change of address. We need to know
members current home or business addresses so that
we can get in touch if necessary.
Pay subscriptions promptly.
Members should contact us before undertaking work
outside the scope of their normal practice.
MPS expects members to work within the boundaries of
their training and experience, and comply with the entry
criteria set out in application and renewal documents.
For members on the specialist register, MPS
membership rates are determined by specialty. It is
therefore important that MPS is informed of all income
from each specialty, if appropriate. Full details of MPSs
requirements can be found on the website
www.medicalprotection.org/uk/membership/subscription
and by clicking on the relevant publication.
We may exercise our discretion to withhold certain benefits
of membership following a failure to comply with the
Memorandum and Articles of Association and, in certain
circumstances, membership may be terminated.
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Co-operation
MPS is not an insurance company. All the benefits of membership of MPS are discretionary as set out in the Memorandum and Articles of Association. 19
Co-operating with MPSMembers are required (under 40(6) of the Memorandum
and Articles of Association) to co-operate fully with us, and
to accept our considered advice and guidance when we
are assisting with a case on their behalf. This includes
choice of legal representation. Members should provideinformation promptly when asked to do so, and be
available for any meetings that may be necessary in the
proper management of the case.
MPS cannot take any steps on the practitioners behalf
without his or her agreement. However, assistance is
dependent upon the continuing co-operation of the
member and the acceptance of appropriate advice.
Where documents or instructions are needed, or meetings
required, the members input is clearly essential, otherwise
the legal team is left without instructions and is unable to
act on the members behalf.
Where a member has acted contrary to the advice given by
MPS, either generally or in the specific circumstances of a
case, a member may be asked to contribute an amount
towards the total costs of conducting the case.
Members rights
Data protection
Because of the nature of our work, we hold a great deal of
sensitive personal information and we take the security of
this information very seriously.
Our computer systems and paper records are physically
protected at all times; staff only have access to information
on a need-to-know basis, and they are all subject to a
stringent confidentiality policy. We will not give out personal
information about members to third parties without
consent.
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Complaints procedure
If members feel MPS could have done better or there is
something they believe we should be doing differently, we
encourage correspondence. Our aim is to resolve concerns
to members satisfaction and learn any lessons from
complaints in order to improve our service in the future.
We will try to resolve complaints as soon as possible. If a
complaint is complex, we will send the member an
acknowledgement within three working days, with a
commitment to give a full response within four weeks. If, for
any reason, this timetable cannot be met, we will explain why.
If possible, the complaint should be addressed directly to
the individual member of staff that the member was dealing
with. The staff member will attempt to resolve the complaint
to a satisfactory level quickly and fairly. Alternatively,
members can raise concerns in writing or by telephone to
the head of the department concerned.
All complaints will be treated seriously, fairly and in
confidence, whether they are made in person, by telephone
or in writing.
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Limitations of membership
MPS is not an insurance company. All the benefits of membership of MPS are discretionary as set out in the Memorandum and Articles of Association. 21
Vicarious liabilityIf an employee commits a negligent act or omission while
acting in the course of their employment, the employer can
be held to be vicariously liable for any resulting claim.
This can apply even in situations where the negligent actwas expressly forbidden by the employer, or where the
omission represented a failure to follow reasonable
instructions given to the employee by the employer.
Our subscriptions are calculated on the basis of the risk
represented by a single member. Members should not
expect to be indemnified for the acts and omissions of
other staff in general, on the strength of a single annual
subscription.
It is in members interests to ensure that any employee or
independent contractor working for them with a high level
of clinical autonomy subscribes to an indemnity or
insurance scheme in their own right. This includes, by way
of example (but the list is not exhaustive), locums, deputies,
radiographers, nurses, audiologists, physiotherapists,
counsellors, embryologists, pharmacists and laboratory
scientists. Moreover, a patient may choose to sue amember of staff personally for negligence. Clearly, this
reinforces the need for them to arrange their own
protection.
Although MPS membership does not extend to an
indemnity for a members liability to their staff in general, we
may use our discretion to make an exception in the case of
claims of negligence against certain employees, such as
administrative staff and phlebotomists. It is unlikely that
MPS will extend the benefits of membership to assist with
claims resulting from vicarious liability for clinically trained
staff with high levels of autonomy.
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More information on vicarious liability is available on the
MPS website: www.medicalprotection.org/uk/guide-to-
membership/FAQs/what-is-vicarious-liability.
Vicarious liability and GP partnershipsPartners are jointly and severally liable in legal actions
brought against the partnership, and it is essential that each
partner and every assistant is a member of a recognised
protection or defence organisation, and/or appropriately
indemnified/insured.
Vicarious liability and other healthcarebusinessesIf a member forms a company and employs a number of
staff, the company is vicariously liable for the acts and
omissions of these employees and, in some circumstances,
any self-employed independent contractors. A members
personal indemnity arrangements will not protect them
financially if a negligence claim is made against the
company arising from the actions of these staff.
Whilst prudent practitioners will ensure that professional
members of staff, eg, nurses, radiographers and
embryologists have their own indemnity arrangements in
place, these will be designed to fit the employees own
needs and protect their interests first. They may not protect a
members company, particularly if the patient has chosen to
bring an action against both the practice and an employee.
MPS Risk Solutions Limited (a wholly owned subsidiary) is an
insurance company authorised and regulated by the Financial
Services Authority. This company has been created with the
specific intention of addressing the corporate malpractice
insurance needs of doctors and other health professionals in
business. It can provide information about its corporate
insurance products and can be contacted on 0113 2410395 or, alternatively, via their website at www.mpsrs.co.uk.
Claims under US and Canadian lawMPS does not provide indemnity to health professionals
working in the USA and Canada, other than for good
Samaritan acts.
Typically, legal proceedings are started in the country where
the alleged negligence occurred, which is usually in the
country in which the patient was treated. It is highly unlikely
that a patient would be allowed to initiate proceedings in
Canada or the USA for harm incurred in another country.
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23MPS is not an insurance company. All the benefits of membership of MPS are d iscretionaryas set out in the Memorandum and Articles of Association.
In more than 100 years, MPS has never dealt with a case
where the US or Canadian courts have successfully imposed
judgment on a member practising in another country.
Although courts in the USA or Canada are reluctant to claim
jurisdiction over acts committed in other countries, it is a
theoretical possibility. If a court in one of those territories did
try to impose its judgment on an MPS member in a country
outside its jurisdiction, MPS would ordinarily support that
member in strongly opposing such an attempt.
In the unlikely event that a US or Canadian court succeeded
in imposing its judgment in another country, MPS is likely tolimit any indemnity to the level of damages that would have
been awarded by UK courts.
Accordingly, members are advised that they may provide
professional services to all patients in the country in which
they are registered to practise, safe in the knowledge that
they can apply for assistance should legal proceedings ensue
in the country in which they provided care.
More information and FAQs about MPS membership can be
found on our website at: www.medicalprotection.org/uk/
guide-to-membership/ FAQs.
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General enquiries
Tel 0845 605 4000
Fax 0113 241 0500
Email [email protected]
UK medicolegal advice
Tel 0845 605 4000
Fax 0113 241 0500
Email [email protected]
UK membership enquiries
Tel 0845 718 7187
Fax 0113 241 0500
Email [email protected]
UK student membership enquiries
Tel 0845 900 0022
Fax 0113 241 0500
Email [email protected]
UK GP Practice Package enquiries
Tel 0845 456 7767
Fax 0113 241 0500
Email [email protected]
MPS Educational Services
MPS Educational Services is a dedicated
division providing risk management education,
training and consultancy.
Head Office
Tel 0113 241 0701
Fax 0113 241 0710
Email [email protected]
Asia Pacific
PO Box 1013, Milton
QLD 4064, Australia
Tel +61 7 3511 5055
Fax +61 7 3876 5522
Email [email protected]
The MPS group includes the following:
Dental Protection Limited
professional indemnity for dental practitioners.
MPS Risk Solutions Limited
insurance for healthcare businesses.
The Medical Protection Society
33 Cavendish Square
London, W1G 0PS
United Kingdom
The Medical Protection Society
Granary Wharf House
Leeds, LS11 5PY
United Kingdom
The Medical Protection Society
39 George Street
Edinburgh, EH2 2HN
United Kingdom
How to contact us
The Medical Protection Society Limited. A company limited by guarantee. Registered in England No. 36142 at 33 Cavendish Square, London, W1G 0PS.
Information in this booklet was correct at the time of going to press March 2010. Please visit our website for the most up-to-date information.
MPS0461: 05/10. Image credits: Cover: dny59/iStockphoto.com; Page 3 and subsequent: sjlocke/iStockphoto.com; Page 10: Alamy/Digitalvision; Page 16: sharply_done/iStockphoto.com;
Page 20 fotek/iStockphoto.com; Page 23 sjlocke/iStockphoto.com. www.mps.org.uk