Advisor.com Advisor.com GroupWise Consulting GroupWise Consulting Success Tricks of the Success Tricks of the Trade Trade Author: Gregg A. Hinchman Author: Gregg A. Hinchman Company: Hinchman Consulting Company: Hinchman Consulting SNG208 SNG208
Advisor.comAdvisor.com
GroupWise Consulting GroupWise Consulting Success Tricks of the Success Tricks of the TradeTradeAuthor: Gregg A. HinchmanAuthor: Gregg A. HinchmanCompany: Hinchman ConsultingCompany: Hinchman Consulting
SNG208SNG208
Advisor.comAdvisor.com
Introduction: OutlineIntroduction: Outline
IntroductionIntroduction SpeakerSpeaker Presentation BusinessPresentation Business
Knowledge TransferKnowledge Transfer DefinitionsDefinitions ToolsTools
Best PracticesBest Practices AgentsAgents System OperationsSystem Operations Client OptionsClient Options MiscellaneousMiscellaneous
SummarySummary
Advisor.comAdvisor.com
Introduction: SpeakerIntroduction: Speaker
Gregg A. HinchmanGregg A. Hinchman Self-Unemployed Consultant, Self-Unemployed Consultant,
www.HinchmanConsulting.comwww.HinchmanConsulting.com 11+ years of GroupWise Experience11+ years of GroupWise Experience 5 years of Clustering experience5 years of Clustering experience Author:Author:
““Success with Clustering GroupWise 7” Success with Clustering GroupWise 7” www.TayKratzer.comwww.TayKratzer.com
Co-Author: Co-Author: ““Success with GroupWise Document Management”Success with GroupWise Document Management”
GroupWise Coolsolutions ArticlesGroupWise Coolsolutions Articles Consultants’ CornerConsultants’ Corner
GroupWise Advisor Magazine ArticlesGroupWise Advisor Magazine Articles
Advisor.comAdvisor.com
Introduction: Presentation Introduction: Presentation BusinessBusiness
Topic Topic We will discuss Best Practices for implementing We will discuss Best Practices for implementing
and supporting a and supporting a GroupWise 7 system.GroupWise 7 system.
FormatFormat Discussion will be led with supporting examples Discussion will be led with supporting examples
given.given. QuestionsQuestions
Please hold until “Question Breaks”Please hold until “Question Breaks” Knowledge:Knowledge:
Advanced GroupWise 7Advanced GroupWise 7 Related Sessions:Related Sessions:
Upgrades for the One-Minute AdministratorUpgrades for the One-Minute Administrator Living the Highly-Available-GroupWise LifestyleLiving the Highly-Available-GroupWise Lifestyle Clustering GroupWise 7 on OES LinuxClustering GroupWise 7 on OES Linux
Advisor.comAdvisor.com
Knowledge Transfer: Knowledge Transfer: Definitions and ToolsDefinitions and Tools
DefinitionsDefinitions Best PracticeBest Practice Consolidation = CollapsingConsolidation = Collapsing Move vs. MigrateMove vs. Migrate
ToolsTools ConsoleOneConsoleOne Server Consolidation and Migration Tool KitServer Consolidation and Migration Tool Kit MonitorMonitor Onsite Admin ProOnsite Admin Pro DNS/DHCP/SLP -GroupWise is only as good as... DNS/DHCP/SLP -GroupWise is only as good as...
Advisor.comAdvisor.com
Best Practices: AgentsBest Practices: Agents MTAMTA
DescriptionsDescriptions Agent SettingsAgent Settings
2nd Priority Threads2nd Priority Threads HTTP UserHTTP User
Network SettingsNetwork Settings IP vs. DNSIP vs. DNS Ports -Standard vs. non-StandardPorts -Standard vs. non-Standard
LoggingLogging 'Logs' directory under the Domain Directory'Logs' directory under the Domain Directory Verbose, PleaseVerbose, Please Message LoggingMessage Logging
Scheduled Events -eDirectory User SyncScheduled Events -eDirectory User Sync Primary Only, Please, unless. . .Primary Only, Please, unless. . .
Configuration FileConfiguration File /Home-Volume:\directory/Home-Volume:\directory /TCPINBOUND-600+/TCPINBOUND-600+ /TCPTRUNKWIDTH-4/TCPTRUNKWIDTH-4 Hard configure Ports/IP Addresses???Hard configure Ports/IP Addresses???
Advisor.comAdvisor.com
Best Practices: AgentsBest Practices: Agents POAPOA
DescriptionsDescriptions Agent SettingsAgent Settings
TCP Handler Threads for Client/Server Processing = 20-TCP Handler Threads for Client/Server Processing = 20-30 users per thread (default 6)30 users per thread (default 6)
Max App Connection = 4 per user (default =2048)Max App Connection = 4 per user (default =2048) Max Physical Connections = 1 per user (default 1024)Max Physical Connections = 1 per user (default 1024) Default CPU utilization threshold for the NLM POA is 85 Default CPU utilization threshold for the NLM POA is 85
percentpercent HTTP UserHTTP User
Network SettingsNetwork Settings IP vs. DNSIP vs. DNS Ports -Standard vs. non-StandardPorts -Standard vs. non-Standard
QuickFinder SchedulingQuickFinder Scheduling LoggingLogging
'Logs' directory under the Domain Directory'Logs' directory under the Domain Directory Verbose, PleaseVerbose, Please
Scheduled Events -For each Post OfficeScheduled Events -For each Post Office Daily Disk Check -500MB -100MBDaily Disk Check -500MB -100MB Daily Structure and IndexDaily Structure and Index Weekly ContentsWeekly Contents
Advisor.comAdvisor.com
Best Practices: AgentsBest Practices: Agents Gateways -GWIAGateways -GWIA
DescriptionDescription Network Address -HTTP Port and TCP PortNetwork Address -HTTP Port and TCP Port LoggingLogging 'Logs' directory under the Domain Directory'Logs' directory under the Domain Directory
Verbose PleaseVerbose Please SMTP/MIMESMTP/MIME
Bind ExclusiveBind Exclusive Mailbomb -Set/Not SetMailbomb -Set/Not Set Undeliverable Handling -Set/Not SetUndeliverable Handling -Set/Not Set
POP/IMAPPOP/IMAP Post Office Links -Client/Server with IP AddressPost Office Links -Client/Server with IP Address /HOME switch/HOME switch
Advisor.comAdvisor.com
Best Practices: AgentsBest Practices: Agents
Gateways -WebAccessGateways -WebAccess DescriptionDescription Network Address -HTTPNetwork Address -HTTP LoggingLogging
'Logs' directory under the Domain Directory'Logs' directory under the Domain Directory Verbose PleaseVerbose Please /LogDiskON –in the configuration file/LogDiskON –in the configuration file
Post Office Links -Client/Server with IP AddressPost Office Links -Client/Server with IP Address /Home switch/Home switch
Advisor.comAdvisor.com
Best Practices: System Best Practices: System OperationsOperations
Tools| System OperationsTools| System Operations Routing DomainsRouting Domains eDirectory User Sync -Primary MTA Only eDirectory User Sync -Primary MTA Only
Replica on MTA serverReplica on MTA server Remote User/PasswordRemote User/Password
Pending OperationsPending Operations Addressing RulesAddressing Rules Internet AddressingInternet Addressing LDAP ServersLDAP Servers
Advisor.comAdvisor.com
Best Practices: Client OptionsBest Practices: Client Options Client OptionsClient Options
Lock Down the Settings -Domain, Lock Down the Settings -Domain, Post Office, User Post Office, User
Personal POP3/IMAPPersonal POP3/IMAP Client Mode Client Mode Send OptionsSend Options
Allow use of ‘Reply to All -On/Off?Allow use of ‘Reply to All -On/Off? Allow rules to loop -On/Off?Allow rules to loop -On/Off? Disk Management -Set LimitsDisk Management -Set Limits
SecuritySecurity Password Caching -On/Off?Password Caching -On/Off? Use eDirectory password -On/Off?Use eDirectory password -On/Off?
Advisor.comAdvisor.com
Best Practices: MiscellaneousBest Practices: Miscellaneous Email PoliciesEmail Policies
Email Retention PolicyEmail Retention Policy How many years?How many years? What Regulatory/Statutory Requirements?What Regulatory/Statutory Requirements?
Archive PolicyArchive Policy What's in the 'live' GroupWise system? What's in the 'live' GroupWise system?
180 Day -365 Day180 Day -365 Day What's archived?What's archived?
Deletion PolicyDeletion Policy ArchivingArchiving
NativeNative 3rd Party -standards based XML like 3rd Party -standards based XML like
GWArchiveGWArchive AntiSpam/AntiVirusAntiSpam/AntiVirus
Advisor.comAdvisor.com
SummarySummary
Look at the DesignLook at the Design Tune the AgentsTune the Agents Get Rid of the “old stuff”Get Rid of the “old stuff” Lock down the clientLock down the client Implement PoliciesImplement Policies Keep the “live” system cleanKeep the “live” system clean Implement AntiVirus/AntiSpamImplement AntiVirus/AntiSpam Plan and DocumentPlan and Document
Advisor.comAdvisor.com
ADVISOR SUMMITADVISOR SUMMIT Web Web UpdateUpdate Page Page
AdvisorEvents.com/cms0608p.nsf/w/cms0608udAdvisorEvents.com/cms0608p.nsf/w/cms0608ud
This session WILLThis session WILLhave updates.have updates.