Advantage Maintnenance Booklet

15 Lunar Drive Woodbridge, CT 06525 (203) 387-1968 or (800) 220-1778www.AdvantageMaintenanceInc.com

COMMERCIAL JANITORIAL SERVICESPOST CONSTRUCTION CLEANING


Advantage Maintenance Inc., has been serving Connecticut, Rhode Island, Massachusetts and New York, with professional commercial janitorial and maintenance services since 1986. Our clients include many property management companies as well as multi-tenant office buildings, major corporations, nancial institutions, medical facilities, schools and manufacturing facilities .

Combining the most up to date technology with more than 30 years of experience makes Advantage Maintenance Inc. the preferred choice of businesses and industries throughout our service area.

Our services include: commercial janitorial services, oor and carpet cleaning, blind and window cleaning, and construction site cleaning.


CORPORATE HISTORY BUSINESS PHILOSOPHY

MANAGEMENT AND STAFFING

Advantage Maintenance, Inc. is a privately held Connecticut corporation with a client base consisting of corporate facilities, commercial properties, medical facilities, municipalities, educational institutions, and industrial plants. Founded in 1986 by Thomas Wilkinson as an entrepreneurial veventure, the company has continuously grown in the janitorial services field. With a full time staff of over twenty administrative, supervisory, technical, sales, and support employees and a part/full time staff of over 400 service employees, Advantage Maintenance cconducts multi-shift operations from its office and warehouse facility located in the New Haven suburb of Woodbridge.

The management of Advantage Maintenance, Inc. consists of seasoned service industry professionals with extensive eld, operations, sales, and administrative backgrounds. All senior management personnel possess the experience and capability to function in a variety of key roles at any given time. This exibility eliminates decision making lag time and puts the client’s needs rst. Each client is setup in our Cleantelligent electronic communication system which opens lines of communication to any management level and department of our rm. We constantly remain visible and accountable as the Cleantelligent software keeps dodocumented logs of messages, quality inspections, and work order response times. We don’t feel that a client should wait days to have a question answered or a phone call returned.

Advantage Maintnenance recognizes the difference between sales and service as experienced by the client. All too often, service companies sell image and promises while the reality experienced by the client may very well not be in line with those images or promises. This not only can lead to disapto disappointment for the client, but can also lead to lost business, a less than favorable reputation, and a high account turnover rate. Knowing the difference between image, promises, and the reality that a customer experiences, we consistently strive to place customer seservice at the center of our business model. As a service business, there can be nothing else but customer complete satisfaction as the entire focus of all of the company’s activities.


DAILY CLEANING

SPECIALTY CLEANING

RELATED CLEANING

• Office Buildings • Commercial multi-tenant • Corporate Headquarters• Data centers• Universities & Colleges • Public/Private K-12 & Preschools• • Public Venues• Branch banks• Manufacturing • Clean rooms • R&D Facilities• Industrial & Chemical plants• Medical centers & Clinics • • Health care offices • Extended care facilities

• Tile Floor Stripping and Resealing• Clean rooms and Controlled Environment • Stone and Marble Care • Construction Clean Up Services• Temporary Personnel • Food service sanitation • Ha• Hardwood oor cleaning • Matting programs • Interior and Exterior Window Cleaning• Carpet care• Pressure washing• Upholstery cleaning• Restroom sanitation

• Certied MicroGuard© Applicator• Acoustical Ceiling Cleaning• Blind cleaning• Clean room services• Computer room cleaning• Construction clean up• Eme• Emergency services• Escalator cleaning• General maintenance• Building Maintenance (painting, repair, tile replacement)• HVAC Ductwork and Robotic Inspection• Sub-Contractor Coordination• Hard surface oor care• • Inventory control• Light industrial• Recycling services• Supply management• Specialty Services as dened by the customer will be provided on request• Cleaning and Degreasing of High Tech Manufacturing Equipment• Laboratory Cleaning and Decontamination• Resilient Floor Care• Bulb and Lamp Replacement


Our company is committed to excellent service and we are willing to "put our money where our mouth is" and guarantee that you'll be satised.

Basically, we've only covered our labor related costs for the 90 days of service and make absolutely nothing for prot or overhead.

1. Agree to try us for ninety days.2. If, after 60 days, you are not satised with our nightly service and emergency response, please notify us in writing that you are providing a thirty day notication to cancel service.3. The nal month's bill will be reduced by 50%.

OUR QUALITY GUARRANTEE

AdvantageMaintenanceInc.com

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Advantage Maintnenance Booklet

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