AdminMgrManual-RevG

AdminManager

User ManualVersion 2.0

D-620020-0-20 Rev G
LGC Wireless Confidential

This manual is produced for use by LGC Wireless personnel, licensees, and customers. The information contained herein is the property of LGC Wireless. No part of this document may be reproduced or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of LGC Wireless.LGC Wireless reserves the right to make changes, without notice, to the specifications and materials contained herein, and shall not be responsible for any damages caused by reliance on the material as presented, including, but not limited to, typographical and listing errors.

Your comments are welcome – they help us improve our products and documentation. Please address your comments to LGC Wireless, Inc. corporate headquarters in San Jose, California:

Address 2540 Junction AvenueSan Jose, California95134-1902 USA

Attn: Marketing Dept.

Phone 1-408-952-2400

Fax 1-408-952-2410

Help Hot Line 1-800-530-9960 (U.S. only)+1-408-952-2400 (International)

Web Address http://www.lgcwireless.com

e-mail [email protected]@lgcwireless.com

Copyright © 2005 by LGC Wireless, Inc. Printed in USA. All rights reserved.

Trademarks

All trademarks identified by ™ or ® are trademarks or registered trademark of LGC Wireless, Inc. All other trademarks belong to their respective owners.

AdminManager User Manual D-620020-0-20 Rev G


Limited WarrantySeller warrants articles of its manufacture against defective materials or workmanship for a period of one year from the date of shipment to Purchaser, except as provided in any warranty applicable to Purchaser on or in the package containing the Goods (which warranty takes precedence over the following warranty). The liability of Seller under the foregoing warranty is limited, at Seller’s option, solely to repair or replacement with equivalent Goods, or an appropriate adjustment not to exceed the sales price to Purchaser, provided that (a) Seller is notified in writing by Purchaser, within the one year warranty period, promptly upon discovery of defects, with a detailed description of such defects, (b) Purchaser has obtained a Return Materials Authorization (RMA) from Seller, which RMA Seller agrees to provide Purchaser promptly upon request, (c) the defective Goods are returned to Seller, transportation and other applicable charges prepaid by the Purchaser, and (d) Seller’s examination of such Goods discloses to its reasonable satisfaction that defects were not caused by negligence, misuse, improper installation, improper maintenance, accident or unauthorized repair or alteration or any other cause outside the scope of Purchaser’s warranty made hereunder. Notwithstanding the foregoing, Seller shall have the option to repair any defective Goods at Purchaser’s facility. The original warranty period for any Goods that have been repaired or replaced by seller will not thereby be extended. In addition, all sales will be subject to standard terms and conditions on the sales contract.

Licensed OperatorsLGC Wireless’ equipment is designed to operate in the licensed frequency bands of mobile, cellular, and PCS operators. In the USA, the EU, and most countries this equipment may only be used by the licensee, his authorized agents or those with written authorization to do so. Similarly, unauthorized use is illegal, and subjects the owner to the corresponding legal sanctions of the national jurisdiction involved. Ownership of LGC Wireless equipment carries no automatic right of use.

D-620020-0-20 Rev G AdminManager User ManualLGC Wireless Confidential

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AdminManager User Manual D-620020-0-20 Rev G


Table of Contents

D-620020-0-20 Rev G

SECTION 1 General Information . . . . . . . . . . . . . . . . . . . . . . 1-11.1 Purpose and Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11.2 Conventions in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21.3 Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-21.4 Acronyms and Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . 1-31.5 Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

SECTION 2 AdminManager Overview . . . . . . . . . . . . . . . . . . 2-12.1 Reporting Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12.2 Connectivity and Communications . . . . . . . . . . . . . . . . . . . . . 2-22.3 Security and Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7

SECTION 3 Installing AdminManager . . . . . . . . . . . . . . . . . . 3-13.1 PC/Laptop Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13.2 Additional Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13.3 Installing AdminManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

SECTION 4 How to Use AdminManager . . . . . . . . . . . . . . . . 4-14.1 File Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

4.1.1 New (Control + N) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24.1.2 Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24.1.3 Save (Control + S) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24.1.4 Save As . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24.1.5 Print (Control + P) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34.1.6 Print Preview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34.1.7 Print Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34.1.8 Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

4.2 View Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44.2.1 Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-44.2.2 Status Bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

AdminManager User Manual 1LGC Wireless Confidential

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4.2.3 Refresh (F5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-54.3 Connection Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

4.3.1 Set Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-64.3.2 Connect (Enter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-74.3.3 Disconnect (Control + Enter) . . . . . . . . . . . . . . . . . . . . . . . . . . 4-74.3.4 Connect Using NIU (Shift + Enter) . . . . . . . . . . . . . . . . . . . . . 4-74.3.5 Network Interface Unit (NIU) . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

4.4 Tools Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-114.4.1 Display Terminal Window . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-114.4.2 Get Service Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

4.5 Help Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-134.5.1 User Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-134.5.2 About AdminManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13

4.6 System Status Tree Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-144.7 Message Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-154.8 Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

4.8.1 InterReach Unison Main Hub and Accel Commands . . . . . . 4-164.8.2 Expansion Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-384.8.3 Remote Access Unit (RAU) . . . . . . . . . . . . . . . . . . . . . . . . . 4-434.8.4 MetroReach MFM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-494.8.5 MetroReach Prism PMM & SMM . . . . . . . . . . . . . . . . . . . . 4-684.8.6 MetroReach Prism RIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-714.8.7 MetroReach Prism RSM . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-77

SECTION 5 Installing Unison, Accel or MetroReach Using AdminManager . . . . . . . . . . . . . . . . . . . . . . . . . . 5-15.1 Establishing a Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25.2 Configuring the Unison or Accel System . . . . . . . . . . . . . . . . 5-55.3 Configuring the MetroReach System . . . . . . . . . . . . . . . . . . . 5-75.4 Commissioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-9

SECTION 6 Troubleshooting AdminManager . . . . . . . . . . . . 6-1

APPENDIX A DB-9 to DB-9 Null Modem Cable and Modem Set Up . . . . . . . . . . . . . . . . . . . . . . . A-1A.1 Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-1A.2 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-2

A.2.1 External US Robotics 56 K Modem . . . . . . . . . . . . . . . . . . . . A-2A.2.2 External WaveCom Wireless Modem . . . . . . . . . . . . . . . . . . . A-3

APPENDIX B Using Advanced RAU Settings . . . . . . . . . . . . . B-1B.1 Using the 0 dB to 10 dB Attenuation Setting . . . . . . . . . . . . . B-1B.2 Using the Uplink ALC Setting . . . . . . . . . . . . . . . . . . . . . . . . B-2

AdminManager User Manual D-620020-0-20 Rev GLGC Wireless Confidential

List of Figures

D-620020-0-20 Rev G

Figure 2-1 AdminMananger Connectivity Options . . . . . . . . . . . . . . . . . . . . . . . . . 2-3Figure 2-2 Remote Alarm Checking of Unison Systems . . . . . . . . . . . . . . . . . . . . . 2-4Figure 2-3 Remote Alarm Checking of Accel Systems . . . . . . . . . . . . . . . . . . . . . . 2-5Figure 2-4 Remote Alarm Checking for Prism Systems . . . . . . . . . . . . . . . . . . . . . 2-6Figure 3-1 Welcome to InstallShield Wizard for AdminManager Window . . . . . . 3-2Figure 3-2 Customer Information Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3Figure 3-3 License Agreement Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4Figure 3-4 Choose Destination Location Window . . . . . . . . . . . . . . . . . . . . . . . . . 3-4Figure 3-5 InstallShield Wizard Complete Window . . . . . . . . . . . . . . . . . . . . . . . . 3-5Figure 4-1 AdminManager Main Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1Figure 4-2 Save Changes Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2Figure 4-3 Save As Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3Figure 4-4 Save Changes Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4Figure 4-5 Preferences Checkboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4−4

Figure 4-6 Status Bar Selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5Figure 4-7 Set Connection Settings Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6Figure 4-8 Enter Destination Phone Number Dialog Box . . . . . . . . . . . . . . . . . . . . 4-7Figure 4-9 Connect via NIU Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8Figure 4-10 Network Interface Unit (NIU) Configuration Options . . . . . . . . . . . . . . 4-9Figure 4-11 Multiple Unison Systems Monitored by a Single NMS . . . . . . . . . . . . 4-10Figure 4-12 Terminal Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11Figure 4-13 About AdminManager Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13Figure 4-14 Message Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15Figure 4-15 InterReach Unison Main Hub Unit Commands . . . . . . . . . . . . . . . . . . 4-17Figure 4-16 Accel Hub Unit Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17Figure 4-17 Edit Modem Initialization String Dialog Box . . . . . . . . . . . . . . . . . . . 4-18Figure 4-18 Set Callback Number Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19


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Figure 4-19 Set Contact Properties Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20Figure 4-20 InterReach Unison Main Hub System Commands . . . . . . . . . . . . . . . . 4-22Figure 4-21 Accel Hub System Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22Figure 4-22 Set System Gain Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23Figure 4-23 Set Uplink Automatic Level Control Dialog Box . . . . . . . . . . . . . . . . 4-24Figure 4-24 Set Label Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-24Figure 4-25 Set System Password Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25Figure 4-26 Schedule System Test Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-26Figure 4-27 Set Current Date/Time Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27Figure 4-28 Date Picker Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27Figure 4-29 Install/Configure System Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . 4-29Figure 4-30 Update Firmware Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-30Figure 4-31 Update Main Hub Firmware: Select Firmware File Dialog Box . . . . . 4-30Figure 4-32 Update Main Hub Firmware Dialog Box . . . . . . . . . . . . . . . . . . . . . . . 4-31Figure 4-33 Update System Firmware Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . 4-32Figure 4-34 Browse Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33Figure 4-35 Browse Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-33Figure 4-36 Browse Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34Figure 4-37 Update Firmware Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34Figure 4-38 Update Accel Hub Firmware: Select Firmware File Dialog Box . . . . . 4-35Figure 4-39 Update Accel Hub Firmware Dialog Box . . . . . . . . . . . . . . . . . . . . . . 4-35Figure 4-40 Update System Firmware Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . 4-36Figure 4-41 Browse Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37Figure 4-42 Browse Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37Figure 4-43 InterReach Unison Expansion Hub Unit Commands . . . . . . . . . . . . . . 4-38Figure 4-44 Set Contact Properties Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39Figure 4-45 Contact Sense Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40Figure 4-46 Update Firmware Command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-41Figure 4-47 Update Firmware: Select Firmware File Dialog Box . . . . . . . . . . . . . . 4-41Figure 4-48 Update Firmware Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-42Figure 4-49 Unit Commands Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-43Figure 4-50 Set Advanced RAU Settings Dialog Box . . . . . . . . . . . . . . . . . . . . . . . 4-44Figure 4-51 Set Advanced RAU Settings Dialog Box . . . . . . . . . . . . . . . . . . . . . . . 4-44Figure 4-52 Set Antenna Disconnect Event Level Dialog Box . . . . . . . . . . . . . . . . 4-46Figure 4-53 RAU Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-47Figure 4-54 Update Firmware: Select Firmware File Dialog Box . . . . . . . . . . . . . . 4-47

Figure 4-55 Update Firmware Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-48


D-620020-0-20 Rev G

Figure 4-56 MetroReach MFM Unit Commands . . . . . . . . . . . . . . . . . . . . . . . . . . 4-49Figure 4-57 Set Label Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-50Figure 4-58 MetroReach MFM System Commands . . . . . . . . . . . . . . . . . . . . . . . . 4-51Figure 4-59 Read Time Tag Log Entries Dialog Box . . . . . . . . . . . . . . . . . . . . . . . 4-52Figure 4-60 MFM Time Tag Log Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-52Figure 4-61 Set Date and Time Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-53Figure 4-62 MFM Alarm Source Properties Dialog Box . . . . . . . . . . . . . . . . . . . . 4-54Figure 4-63 System Configuration Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-55Figure 4-64 MetroReach Maintenance Commands . . . . . . . . . . . . . . . . . . . . . . . . . 4-57Figure 4-65 Unit Replacement Instruction Dialog Box . . . . . . . . . . . . . . . . . . . . . . 4-57Figure 4-66 MFM Replacement Confirmation Dialog Box . . . . . . . . . . . . . . . . . . 4-58Figure 4-67 Save As Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-58Figure 4-68 Unit Replacement Instruction Dialog Box . . . . . . . . . . . . . . . . . . . . . . 4-59Figure 4-69 PMM Replacement Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-59Figure 4-70 Save As Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-60Figure 4-71 Unit Replacement Instruction Dialog Box . . . . . . . . . . . . . . . . . . . . . . 4-61Figure 4-72 SMM Replacement Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-61Figure 4-73 Save As Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-62Figure 4-74 Unit Replacement Instruction Dialog Box . . . . . . . . . . . . . . . . . . . . . . 4-62Figure 4-75 RIM Replacement Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-63Figure 4-76 Save As Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-63Figure 4-77 Unit Replacement Instruction Dialog Box . . . . . . . . . . . . . . . . . . . . . . 4-64Figure 4-78 RSM Replacement Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-64Figure 4-79 Save As Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-65Figure 4-80 Update Firmware Pull-down Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-65Figure 4-81 Update MFM Firmware: Select Firmware File Dialog Box . . . . . . . . 4-66Figure 4-82 Update MFM Firmware: MFM Dialog Box . . . . . . . . . . . . . . . . . . . . 4-66Figure 4-83 Update MMs Firmware: Select Firmware File Dialog Box . . . . . . . . . 4-67Figure 4-84 Update MMs Firmware Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . 4-67Figure 4-85 MetroReach Prism PMM & SMM Commands . . . . . . . . . . . . . . . . . . 4-68Figure 4-86 PMM Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-70Figure 4-87 Update Firmware: Select Firmware File Dialog Box . . . . . . . . . . . . . 4-70Figure 4-88 Update Firmware Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-71Figure 4-89 MetroReach Prism RIM Commands . . . . . . . . . . . . . . . . . . . . . . . . . . 4-72Figure 4-90 RIM Contact Sense Properties Dialog Box . . . . . . . . . . . . . . . . . . . . . 4-73Figure 4-91 Update Firmware Pull-down Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-74Figure 4-92 Update RIM Firmware Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-74


6

Figure 4-93 Update RIM Firmware Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-75Figure 4-94 Update All RSMs Firmware Command. . . . . . . . . . . . . . . . . . . . . . . . 4-75Figure 4-95 Update All RSMs Firmware: Select Firmware File Dialog Box . . . . . 4-76Figure 4-96 Update All RSMs Firmware Dialog Box . . . . . . . . . . . . . . . . . . . . . . . 4-76Figure 4-97 MetroReach Prism RSM Commands . . . . . . . . . . . . . . . . . . . . . . . . . . 4-77Figure 4-98 Remote Sector Contact Sense Properties Dialog Box . . . . . . . . . . . . . 4-79Figure 4-99 Remote Sector Gain Settings Dialog Box . . . . . . . . . . . . . . . . . . . . . . 4-80Figure 4-100 Update Firmware Pull-down Menu . . . . . . . . . . . . . . . . . . . . . . . . . . 4-80Figure 4-101 Update Firmware: Select Firmware File Dialog Box. . . . . . . . . . . . . 4-81Figure 4-102 Update Firmware Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-81Figure 5-1 AdminManager Main Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2Figure 5-2 Set Connection Settings Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3Figure 5-3 Enter Destination Phone Number Dialog Box . . . . . . . . . . . . . . . . . . . . 5-4Figure 5-4 Enter Password Dialog Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5Figure 5-5 Install/Configure System Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6Figure 5-6 System Configuration Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7Figure A-2 DB-9 Female to DB-9 Female Null Modem Cable Diagram . . . . . . . .A-2Figure A-1 Unit Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .A-3


List of Tables

D-620020-0-20 Rev G

Table 4-1 System Status Tree Icon Descriptions: LGC Equipment . . . . . . . . . . 4-14Table 4-2 System Status Tree Icon Descriptions:

Contact Sense and Disconnected . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14Table 4-3 InterReach Unison Main Hub and Accel Hub Unit Commands . . . . . 4-16Table 4-4 String Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18Table 4-5 InterReach Unison Main Hub and Accel Hub System Commands . . 4-21Table 4-6 InterReach Unison Expansion Hub Unit Commands . . . . . . . . . . . . . 4-38Table 4-7 InterReach Unison RAU Commands . . . . . . . . . . . . . . . . . . . . . . . . . 4-43Table 4-8 MetroReach MFM Unit Commands . . . . . . . . . . . . . . . . . . . . . . . . . . 4-49Table 4-9 MetroReach MFM System Commands . . . . . . . . . . . . . . . . . . . . . . . . 4-51Table 4-10 MetroReach Prism PMM & SMM Commands . . . . . . . . . . . . . . . . . . 4-68Table 4-11 MetroReach Prism RIM Commands . . . . . . . . . . . . . . . . . . . . . . . . . . 4-71Table 4-12 MetroReach Prism RSM Commands . . . . . . . . . . . . . . . . . . . . . . . . . 4-77Table 6-1 Troubleshooting the AdminManager . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1Table 6-2 Troubleshooting Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2Table A-1 DB-9 Female to DB-9 Female Null Modem Cable Pinout . . . . . . . . . . A-1Table A-2 DIP Switch Example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3Table B-1 Frequency Bands Adjacent to System Configured Bands . . . . . . . . . . B-2


8

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SECTION 1 General Information

This section contains the following subsections:

• Section 1.1 Purpose and Scope . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

• Section 1.2 Conventions in this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

• Section 1.3 Related Publications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

• Section 1.4 Acronyms and Abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

• Section 1.5 Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

1.1 Purpose and Scope

This document describes AdminManager software.

• Section 2 AdminManager Overview

• Section 3 Installing AdminManager

• Section 4 How to Use AdminManager

• Section 5 Installing Unison, Accel or MetroReach Using AdminManager

• Section 6 Troubleshooting AdminManager

• Appendix A DB-9 to DB-9 Null Modem Cable and Modem Set Up

• Appendix B Using Advanced RAU Settings

D-620020-0-20 Rev G AdminManager User Manual 1-1LGC Wireless Confidential

General Information

1.2 Conventions in this Manual

The following table lists the type style conventions used in this manual.

The following symbols are used to highlight certain information as described.

NOTE: This format emphasizes text with special significance or impor-tance, and provides supplemental information.

CAUTION: This format indicates when a given action or omitted action can cause or contribute to a hazardous condition. Damage to the equipment can occur.

WARNING: This format indicates when a given action or omitted action can result in catastrophic damage to the equipment or cause injury to the user.

1.3 Related Publications

• InterReach Unison Installation, Operation, and Reference Manual; LGC Wireless

• InterReach Unison Accel Installation, Operation, and Reference Manual; LGC Wireless

• MetroReach Prism Installation, Operation, and Reference Manual; LGC Wireless

• MetroReach Focus Installation, Operation, and Reference Manual; LGC Wireless

Convention Descriptionbold Used for emphasis

Bold AdminManager menu items and window buttons

1-2 AdminManager User Manual D-620020-0-20 Rev GLGC Wireless Confidential

Acronyms and Abbreviations

1.4 Acronyms and Abbreviations

The following acronyms and abbreviations are used in this manual.

• ALC Automatic Level Control

• DCS Digital Communication System

• EH Expansion Hub

• GSM Global System for Mobile Communications

• iDEN Integrated Digital Enhanced Network

• MFM Main Fiber Module

• MHA Main Hub Assembly

• MH Main Hub

• NIU Network Interface Unit

• PCS Personal Communication System

• PMM Primary Multiplexer Module

• PSTN Public Switched Telephone Network

• RAU Remote Access Unit

• RIM Remote Interface Module

• RN Remote Node (RIM and all RSMs)

• RSM Remote Sector Module

• SMM Secondary Multiplexer Module

• UMTS Universal Mobile Telecommunications System

1.5 Compatibility

AdminManager is compatible with Unison Firmware Release 5.6 and earlier ver-sions.

New firmware releases have reclassified some faults as warnings or status messages, and some warnings as status messages. When the system contains a mix of old and new firmware versions, AdminManager can display a fault, warning, or status icon for the same problem depending on the firmware version of the unit.

D-620020-0-20 Rev G Help Hot Line (U.S. only): 1-800-530-9960 1-3

General Information



SECTION 2 AdminManager Overview

AdminManager software runs on a PC/laptop. You can use it to configure, maintain, and query status of InterReach Unison, Accel, and MetroReach systems, locally or remotely.

It allows you to:

• Configure a system

• Query system status

• Save event reports and logs

2.1 Reporting Alarms

InterReach Unison and AccelAdminManager provides complete alarming for InterReach Unison and Accel, down to the field replaceable unit (that is, Main Hub, Expansion Hub, Remote Access Unit, Accel Hub) and the cabling infrastructure. Unison reports all alarms to AdminMan-ager. AdminManager can filter these alarms to show:

• Faults

• Faults and warnings

• Faults, warnings, and status.

Use AdminManager to query fault and warning status. The system communicates events to AdminManager using the hub’s front panel serial port which connects directly to a PC or to a modem.

MetroReach There are two configurations of MetroReach. One consists of a simple MFM/RFM link. The second, identified as Prism, consists of a MFM/RIM link as well as multiple remote sectors.


AdminManager Overview

The term MetroReach identifies either configuration, but Prism is used when infor-mation is specific to a MetroReach configuration with sectors.

AdminManager provides complete alarming for MetroReach Prism, down to the field replaceable unit (MFM, RIM, PMM, SMM, and RSMs). MetroReach reports all alarms to AdminManager. AdminManager can filter these alarms to show:

• Faults

• Faults and warnings

• Faults, warnings, and status

Use AdminManager to query fault and warning status using the MFM’s front panel serial port. You can also directly connect to the RIM’s front panel serial port for local maintenance.

2.2 Connectivity and Communications

The AdminManager communicates with Hubs and MetroReach using the Hub’s front panel serial port when connected directly to a PC or a modem.

ConnectivityFigure 2-1 shows different AdminManager connectivity options. AdminManager can ONLY communicate with one system using one connectivity option at a time:

• You can access InterReach Unison, Accel, and MetroReach directly using a NULL modem cable connected to the PC’s serial port (or an expansion serial port) and the Hub’s front panel RS-232 port. For MetroReach, you can directly connect to the MFM’s front panel RS-232 port or the RIM’s front panel RS-232 port. However you cannot use certain commands when connecting to the RIM. Refer to Section 4.8.

• You can access InterReach Unison and Accel remotely using a modem con-nected through the public switched telephone network, or an Ethernet-to-RS-232 converter identified by an IP address.

• You can access MetroReach remotely using the modem connected to the MFM, but only for query purposes.


Connectivity and Communications

Figure 2-1 AdminMananger Connectivity Options

Modem Unison Main Hub

Modem

Accel

Modem

RS-232

ENET/232Converter

Unison Main Hub

PSTN

TCP/IP

RS-232Unison Main Hub

RS-232

Ethernet

AdminManagerPC or laptop running

MetroReach MFM RS-232

MetroReach RIM RS-232

MetroReach MFM

MetroReach RIM

RS-232

RS-232



Line Switch



Communications

• InterReach Unison: AdminManager reflects any change of state within the InterReach Unison system when an active AdminManager connection to the sys-tem exists. However, AdminManager is not designed to monitor the system since it cannot notify anyone when an alarm occurs.

Figure 2-2 Remote Alarm Checking of Unison Systems

ExpansionHub

Each RAU passes its status to the Expansion Hub.

When the RAU detects a fault, it lights its ALARM LED red. When the RAU does not detect a fault, it lights the LED green.

The Expansion Hub queries the status of each RAU, and compares it to the previously stored status.

• When the Expansion Hub detects any faults on itself or its RAU, it lights one or more LEDs red.

• When the Expansion Hub detects any faults on itself or its RAU, it stores the informa-tion in its memory until the Main Hub queries its status.

The Main Hub queries status of each Expansion Hub and RAU, and com-pares it to previously stored status.

When the Main Hub detects a fault on itself or any other unit, it lights one or more LEDs red.

Use AdminMananger to communicate with remotely or locally installed systems.

When any unit detects a fault or warning condition, the Main Hub notifies AdminManager of the new status if there is an active AdminManager session.

RAU

RAU

Modem

Modem

MainHub

PC or laptoprunning

AdminManager

PSTN

2-4 AdminManager User ManualLGC Wireless Confidential

D-620020-0-20 Rev G

Connectivity and Communications

• Accel: The AdminManager reflects any change of state within the Accel system if an active AdminManager connection to the system exists. However, AdminMan-ager is not designed to monitor the system.

Figure 2-3 Remote Alarm Checking of Accel Systems

Each RAU passes its status to the Accel Hub.

If the RAU detects a fault, it lights its ALARM LED red. When the RAU does not detect a fault, it lights the LED green.

The Accel Hub queries thestatus of each RAU and reports any changes.

When the Accel Hub detects a fault in itself or any other unit, it lights one or more of its LEDs red.

Use AdminMananger to communicate with remotely or locally installed systems.

RAU

RAU

Modem

Modem

AccelHub

PC or laptoprunning

AdminManager

PSTN

D-620020-0-20 Rev G Help Hot Line (U.S. only): 1-800-530-9960
2-5


• MetroReach: The AdminManager reflects any change of state within the MetroReach system if an active AdminManager connection to the system exists. However, AdminManager is not designed to monitor the system.

Figure 2-4 Remote Alarm Checking for Prism Systems

Each RSM passes its sta-tus to the RIM.

Use AdminMananger to communicate with locally installed systems.

The MFM checks its own status and que-ries each of the units for their status.

SMMPMM

MFM

PMM and SMM pass their status to MFM.

When the PMM or SMM detects a fault or warning, it passes the information to the MFM.

The MFM queries the status of PMM, SMM, RIM, and all of the RSMs and compares it to previously stored status.

RIMPC or laptop

runningAdminManager

RSM1

RSM2

RSM3

RIM checks its own status and queries the status of each RSM.

When the RIM detects any faults or warnings on itself or its RSM, it passes the information to the MFM.

Modem


D-620020-0-20 Rev G

Security and Passwords

2.3 Security and Passwords

AdminMananger software handles the password security provided by the firmware. AdminMananger only encrypts the password during transmission.

The default password is:

password

You must enter the password once per session in order to modify any parameters to any unit.

NOTE: An InterReach Unison system running Release 4.1 or older firm-ware, or MetroReach system does not require password entry to modify sys-tem parameters.





SECTION 3 Installing AdminManager

3.1 PC/Laptop Requirements

• Operating System:• Windows 2000 (recommended)• Windows 98 SE with IE 5.01• Windows XP Professional Edition

• One Communication Port (COM1–COM16) or USB port with USB-to-serial adapter

• 133 MHz or higher Pentium-compatible CPU

• 64 MB memory (Windows 2000 and XP) or 32 MB (Windows 98 SE)

• At least 150 MB free disk space

• VGA or higher resolution

• Standard 9600 modem (if using the remote options)

• CD-ROM drive

• DB-9 female-to-DB-9 female null modem cable supporting full hardware hand-shaking

3.2 Additional Requirements

• To install AdminManager, you must have Administrator privileges on the local computer.

• If you do not have Administrator privileges, you may still be able to run the new AdminManager if you have an older version of AdminManager already installed. Copy the “Program Files” directory from the installation CD to your local com-puter, and run AdminManager.exe which is found at the bottom of this directory tree.


Installing AdminManager

NOTE: In all cases except Windows 98 SE, the new installation automatically unin-stalls any previous version of AdminManager (1.06 and above). For Windows 98 SE, use the Add/Remove Program option from the Control Panel to remove the previous version first before installing the new version.

3.3 Installing AdminManager

Install the AdminManager software on a PC/laptop that meets the requirements described in Section 3.1.

1. Turn on the PC/laptop and insert the AdminManager CD into the PC/laptop’s CD drive.The file setup.exe should automatically start. If it does not, double-click the file “setup.exe” on the CD-ROM.The “Preparing to Install” window appears while InstallShield checks the PC’s system.The “Welcome to InstallShield Wizard for AdminManager” window appears after the system check.

Figure 3-1 Welcome to InstallShield Wizard for AdminManager Window


2. Click Next to begin the AdminManager installation.The “Customer Information” window appears.

Figure 3-2 Customer Information Window

3. Enter a User Name and Company Name in the text boxes, and click Next.The “License Agreement” window appears.If you click No, the InstallShield Wizard stops and the window closes.

4. Read the agreement and click Yes.



Figure 3-3 License Agreement Window

The “Choose Destination Location” window appears.

Figure 3-4 Choose Destination Location Window

5. Click Browse and select where you want the program file folder to be stored. (LGC recommends you use the default installation path.)


6. Click Next.A pop-up progress window appears during the installation. When the installation completes, the “InstallShield Wizard Complete” window appears.

Figure 3-5 InstallShield Wizard Complete Window

7. Click Finish to end the InstallShield Wizard session and close the window.The InstallShield Wizard adds a shortcut to your PC’s Start menu and an icon to your desktop.





SECTION 4 How to Use AdminManager

Figure 4-1 shows the “AdminManager” Main window. It consists of a Menu Bar, a System Status Tree Panel, a Message Panel, and a Status Bar.

Figure 4-1 AdminManager Main Window

Menu Bar

System

Tree Panel

Message

Status

Status

Panel

Bar


How to Use AdminManager

The System Status Tree Panel shows a graphical representation of the system. The Message Panel shows commands executed, results of a command execution, system status, and so on.

4.1 File Menu

4.1.1 New (Control + N)This command ends the session and displays an empty Main Window. Before Admin-Manager ends the session, a dialog box appears giving you the opportunity to save the existing session.

Figure 4-2 Save Changes Dialog Box

• Click Yes to save the session commands and messages to an .rtf file. You may use this file for future reference or for troubleshooting.

• Click No to end the session and not save the session commands and messages.

• Click Cancel to close the dialog box and continue with the current session.

4.1.2 Open This command is disabled.

4.1.3 Save (Control + S)This command displays the “Save As” dialog box when this is a new session. It saves the session commands and messages to an .rtf file.

4.1.4 Save AsThis command displays a “Save As” dialog box so you can name the .rtf file to which you want the session commands and messages saved.


File Menu

Figure 4-3 Save As Dialog Box

4.1.5 Print (Control + P)This command prints the text displayed in the Message Panel. The tree view does not print. The cursor must be in the Message Panel.

4.1.6 Print PreviewThis command allows you to preview the layout of the Message Panel text. The tree view does not print. The cursor must be in the Message Panel.

4.1.7 Print SetupThis command displays a “Print Setup” dialog box in which you can configure your printer and paper settings.



4.1.8 ExitThis command stops AdminManager and closes the Main Window. Before quitting, a dialog box appears giving you the opportunity to save the session.

Figure 4-4 Save Changes Dialog Box

4.2 View Menu

4.2.1 PreferencesUnder View Preferences, you can select what type of events AdminManager displays. The system classifies events as faults, warnings, and status messages.

• Faults impact service.

• Warnings indicate a possible service impact.

• Status messages are generally not service impacting.

Figure 4-5 Preferences Checkboxes

To modify the setting, select View Preferences and select the desired choice. You can change the setting either when connected to a system or offline. When there is a connection to a system, after you click OK, the AdminManager refreshes and updates the tree view according to the new setting. Note that the setting is strictly visual and only in AdminManager. It does not affect the hardware itself. The same setting


View Menu

remains with AdminManager and applies to any hardware connected to AdminMan-ager. By default, the system sets event filtering to “Enable viewing of Faults only”.

AdminManager disables the event filter when you use the Install/Configure com-mand. The system displays all events regardless of the event filtering setting. This ensures a smooth installation.

4.2.2 Status BarThis option displays or hides the status bar.

Figure 4-6 Status Bar Selection

4.2.3 Refresh (F5)This command queries the system and displays a refreshed status tree and a message that the status has been refreshed, for example:

[02/25/03 15:27:43->Received new status. Tree view is updated.]

Highlighted menu itemis described in theStatus Bar

Num Lock ison

Caps Lockis off

ONLINE: System connectedOFFLINE: System disconnectedCONNECT: COM port openDISCONNECT: COM port closed



4.3 Connection Menu

4.3.1 Set Connection SettingsThis command displays the “Set Connection Settings” dialog box.

Figure 4-7 Set Connection Settings Dialog Box

To use the dialog:

1. Select Set Connection Settings from the Connection menu.2. Enter the COM port you are using. (The default is COM port #1.)3. Select the Connection type from the drop-down menu.

Choose from:• Auto Detect (Default)• Direct• Modem

4. Select the “Enable terminal window on connection” check box if you are con-nected using a modem with a 3rd-party serial multiplexer/switch between the modem and the Hub.You can manually display the terminal window by selecting Display Terminal Window from the Tools menu after a you make a connection (refer to Section 4.4.1 on page 4-11).


Connection Menu

5. Change the modem Dialup timeout if desired. LGC recommends you enter at least 45 seconds for wireless modem.

6. Edit the Modem initialization string if desired. The default modem initialization string is optimized for a US Robotics 56k external modem. Reference your modem’s manual before making any changes to the modem initialization string. An incorrect modem initiation string can cause communications problems.

7. Click OK to close the dialog box.

4.3.2 Connect (Enter)This command establishes communication with the system using the COM port and connection type specified in the “Set Connection Settings” dialog box.

If you are connected by modem, a destination phone number dialog box appears. If you are calling multiple systems, you must DISCONNECT and re-CONNECT in order to get the phone number box to display, and enter different phone numbers.

Figure 4-8 Enter Destination Phone Number Dialog Box

Enter the destination phone number and click OK to establish a connection.

4.3.3 Disconnect (Control + Enter)This command disconnects communication with the system.

4.3.4 Connect Using NIU (Shift + Enter)This command establishes communication with the system using a Network Interface Unit (NIU) with TCP/IP.



Figure 4-9 Connect via NIU Dialog Box

To use the dialog:

1. Type the Hostname or IP address of the NIU in the Hostname text box.2. Type 6262 in the TCP port text box.3. Type the Password which is normally the same as the NIU FTP password (the

default is password).4. Type the serial port (to which the system is connected to) into the NIU port text

box. For example, if you have a Unison system connected to COM3 on the NIU, type 3.

5. Check the “Display terminal window after connection” check box if you want to interact directly with the NIU after the system opens the TCP connection. If you check this, AdminManager ignores any values in Password and NIU port fields.

6. Click Connect when you have entered everything.


Connection Menu

4.3.5 Network Interface Unit (NIU)

Faults and warnings can also be diagnosed with SNMP using the NIU. The NIU sup-ports complete interactions with Unison system:

• Gets

• Sets

• Traps/Notification

The NIU enables access to multiple LGC systems at a site as follows:

• NIU-4P-NM-1 (Up to four Unison systems)• NIU-10P-NM-1 (Up to ten Unison systems)

The LGC NIU includes a MIB for integrating into the Network Management System (NMS) and supports SNMPv1 and SNMPv2c.

Figure 4-10 Network Interface Unit (NIU) Configuration Options

The NIU supports SNMP access to Unison / Accel systems via Ethernet or dialup

Modem

Can dedicate one port for an external

modem

Network Management

System (SNMP Manager)

p y

ORPPP / POTS

PPP / POTS

Phone Line

Secure TCP/IP Network

Secure TCP/IP Network

Ethernet

Ethernet

Network Interface Unit (SNMP Proxy

Agent)



Figure 4-11 Multiple Unison Systems Monitored by a Single NMS

SNMP Reply orTrap / Notification

SNMP Network Management System

LGC MIB

SNMP v1/v2CGet or Set

TCP/IPNetwork

TCP/IPNetwork

>…

>…

Site 1

NOC

NIU 2SNMP Agent

>…

Site 2

Unison 10

NIU 1SNMP Agent

Unison 2

Unison 10

Unison 1

Unison 2

Unison 1

Troubleshoot via SNMP(VPN into NMS)

Troubleshoot via AdminManager(Telnet/VPN or PPP/Dialup into NIU)

Field Technician

For Troubleshooting….

OR


Tools Menu

4.4 Tools Menu4.4.1 Display Terminal Window

This option displays a terminal window for communicating with a switch.

Figure 4-12 Terminal Window

To use the window:

1. Enter a command in the Command text box; click Send or press Enter after each command.

2. Enter Attention characters, as needed, and click Send or press Enter.Attention characters are a sequence of special characters to put the switch back into command mode. For example, if the escape sequence consists of three “+” symbols and three ESC (ASCII 27 in decimal), it would look like this:

“+++\27\\27\\27\”.3. Click Close to end the terminal window session and close the window.4. Click Erase All to clear all text displayed in the text box.



4.4.2 Get Service InformationThe Get Service Information command is an easy way to collect valuable information about the system into a single file. This text file can then be used to document, trou-bleshoot, and maintain the system.

Use this command by selecting Tools Get Service Information. AdminManager saves the following information to a text file.

For a Unison or Accel system:

• The command retrieves the serial number, engineering part number, revision number, and firmware version from all the devices.

• The command retrieves the current operation band configured on the system, the uplink and downlink system gain, the uplink and downlink RAU attenua-tion configuration, the antenna disconnect event level, and the uplink ALC set-ting for each RAU connected to the system.

• The command retrieves all current faults, warnings, and status messages.• The command retrieves specific memory addresses from all the devices.• The command retrieves the fault and warning history logs from all the devices.

A dialog box pops up with a default file name generated from the system label, and current date and time, asking if you want to save all of the above information to the text file.

For a MetroReach system:

• The command retrieves the serial number, engineering part number, revision number, and firmware version from all the devices.

• The command retrieves the MFM label, system date and time, current opera-tion band, and current sector configuration.

• The command retrieves the Main Hub Assembly (MHA) contact, Remote Node (RN) contact, and RN external contact settings.

• The command retrieves the external contact sense properties on the RIM, and the external contact sense properties and operation bands supported by each RSM.

• The command retrieves all current faults, warnings, and status messages.• The command retrieves specific message addresses from all the devices.• The command retrieves the fault and warning history logs from all the devices.

A dialog box pops up with a default file name generated from the MFM label, and current date and time, asking if you want to save all of the above information to the text file.


Help Menu

4.5 Help Menu

4.5.1 User ManualThis option displays a PDF file of the AdminManager User Manual.

NOTE: You must install an application that can open a PDF file for this to work correctly. You can obtain a free version of Adobe Acrobat reader from http://www.adobe.com.

4.5.2 About AdminManagerThis option displays version and license information for the AdminManager soft-ware. At the top of the window, version information appears. Click OK to close the window.

Figure 4-13 About AdminManager Window



4.6 System Status Tree Panel

A hierarchical System Status Tree appears in a panel on the left-hand side of the Main Window. Right-click on an icon to display a pop-up menu of that item’s commands (refer to Section 4.8 on page 4-16 for a description of commands).

The following tables describe System Status Tree icons.Table 4-1 System Status Tree Icon Descriptions: LGC Equipment

InterReach Unison MetroReach

DescriptionMain Hub

Expansion Hub RAU

Accel Hub MFM

PMMSMM RIM RSM

The unit is operating properly.

The unit has a fault.

The unit has a warning.

The unit has status messages.

The unit, and all of its downstream units, are out-of-service at the dis-cretion of the user.

The unit is locked out by the system due to faults.

Table 4-2 System Status Tree Icon Descriptions: Contact Sense and Disconnected

Icon Description

Contact Sense Okay appears when the externally connected device does not have an alarm. For example, Contact Sense Okay appears when an LGCell connected to Unison does not have an alarm.

Contact Sense Alarm appears when the externally connected device connected has an alarm. For example, Contact Sense Alarm appears when the access door to the MetroReach Street Cabinet is open.

No communication or the device is disconnected. A device that is disconnected cannot be queried by AdminManager.

Contact Sense Warning appears when the external device connected to Unison EH has a warning.


Message Panel

4.7 Message Panel

The Message Panel on the right-hand side of the Main Window displays commands and messages.

You can save or print messages by choosing Save or Print from the File menu.

Figure 4-14 Message Panel

Messages can have a date/time stamp at the start of a line to indicate when the mes-sage was printed. Alarm codes are shown in a different color and are located at the start of a line. The codes indicate the origin of the alarm, the type of the alarm, and the specific alarm with comments on correcting the alarm. The format of the alarm code is as follows:

The first letter is the device type.

M = Main Hub

E = Expansion Hub

R = RAU

The second letter is the type of the alarm.

F = Fault

W = Warm

S = Status

The two digits indicate the specific alarm.



4.8 Commands

AdminManager provides a set of commands for each component (that is, Unison Main Hub, Expansion Hub, RAU, Accel Hub, MFM, RIM, PMM, SMM, RSM) in the system. Access the commands as follows:

1. Left-click to select a device.2. Right-click to bring up a drop-down menu of all commands associated with the

device.3. Click the desired command.

There are many common Unit and System Commands between the InterReach Uni-son Main Hub and the Accel Hub.

4.8.1 InterReach Unison Main Hub and Accel Commands

4.8.1.1 Unit Commands

Table 4-3 lists the Unit Commands for the Unison Main Hub and the Accel Hub. The table also indicates (Yes/No) when the command is common and the page of its description. Unit commands only affect the device selected.

Figure 4-15 shows the InterReach Unison Main Hub’s Unit Commands drop-down list and Figure 4-16 shows the Unit Commands for the Accel Hub.

Table 4-3 InterReach Unison Main Hub and Accel Hub Unit Commands

Unit CommandUnison Main Hub Accel Hub Refer to:

Edit Modem Initialization String Yes Yes Page 4-17

Get Current Faults Yes* Yes Page 4-18

Get Current Warnings and Status Messages Yes* Yes Page 4-18

Get Information Yes* Yes Page 4-19

Set Callback Number Yes Yes Page 4-19

Get Temperature Yes* Yes Page 4-19

Set Contact Properties Yes Yes Page 4-19

Set In-Service Yes Yes Page 4-20

Set Out of Service Yes Yes Page 4-20

Read and Save Memory Yes* Yes Page 4-20

Read and Save Fault and Warning Logs Yes* Yes Page 4-20

* If connected by modem to Unison with Release 4.1 or older firmware, only these commands are supported.


Commands

Figure 4-15 InterReach Unison Main Hub Unit Commands

Figure 4-16 Accel Hub Unit Commands

Edit Modem Initialization StringThis command displays a dialog box in which you can edit the modem initialization string stored in the Hub’s memory. The Hub issues this string to its modem every time you connect a modem. The default string is for a US Robotics 56K modem. There is a limit of 64 characters for initiation strings.

Figure 4-17 shows the default string, and Table 4-4 on page 4-18 describes each line.

NOTE: For Firmware Release 5.6 the Main Hub automatically issues the modem initialization string on modem hang-up. For previous versions of firmware you can force the Main Hub to send the initialization string by



either disconnecting and reconnecting the modem cable to the Main Hub, or by power cycling the modem.

Figure 4-17 Edit Modem Initialization String Dialog Box

Table 4-4 String Definitions

If you use a different type of modem, refer to the modem’s documentation for the correct AT commands. The modem must be set for a 9600 baud connection only, enable auto answer, and set verbal response code.

Get Current FaultsThis command displays the unit’s current faults in the Message Panel.

Get All Current Warnings and Status MessagesThis command displays the unit’s current warnings and status messages in the Mes-sage Panel, depending on view preferences. Refer to Section 4.2.1, “Preferences,” on page 4-4. Since warnings and status messages may not be service impacting, you can chose to view or not view these alarms. When you set event filtering to view faults only, this command is not available.

AT Command DescriptionZ4 Reset modem to factory default profile 4

E0 Echo off

&N6 Connection rate maximum at 9600 baud

S0=1 Auto answer on and pick up after one ring

S32.5=1 Disable X2 modulation


Commands

Get InformationThis command retrieves the unit’s serial number, engineering part number, revision number, and firmware version and displays the information in the Message Panel.

Set Callback Number

Use this command to enter the Unison callback number. This number is usually the Operator Console’s phone number. This number is used only on modem connection. When a status change occurs on the Unison system, it dials this number to report the status change.

Figure 4-18 Set Callback Number Dialog Box

Get TemperatureThis command displays the unit’s internal board temperature and not the ambient temperature outside of the unit.

Set Contact Properties

If supported by the firmware, you can set the alarm sources (output) to either nor-mally open or normally closed. AdminManager enables the “Alarm Source (Output)” radio buttons when the firmware supports this function. There are two alarm sources (one called fault, and the other called warning). The alarm sources are always enabled and active.



Figure 4-19 Set Contact Properties Dialog Box

Set In-ServiceThis command performs the following:

• Returns to service, the unit and all of its downstream units, previously removed from service using the command “Set Out-of-Service.”

• Returns devices to whatever state they were in before they were commanded out of service.

Set Out-of-ServiceThis command removes the unit and all of its downstream units from service allow-ing no RF transmission. This state is retained through the power cycle.

Read and Save MemoryThis command helps an LGC Engineer or LGC authorized partner diagnose the sys-tem. AdminManager issues specific commands to read memory locations and saves the information to a text file. AdminManager also displays the information in the Messages Panel. Do not use these commands without instructions from an LGC Engi-neer or LGC authorized partner.

Read and Save Fault and Warning LogsThis command does the following:

• Reads the fault and warning history logs and saves them to a text file

• Displays the logs in the Message Panel


Commands

• Clears the logs.

The logs are circular and are overwritten when full. Do not use this command without instructions from an LGC Engineer or LGC authorized partner.

4.8.1.2 System Commands

Table 4-3 lists the System Commands for the Unison Main Hub and the Accel Hub. The table also indicates the page that describes the command. All System Commands are common between the two Hubs although some functionality may differ since an InterReach Unison system consists of a Main Hub, up to four Expansion Hubs, and up to eight RAUs per Expansion Hub; and an Accel System consists of an Accel Hub and up to eight RAUs.

Figure 4-20 shows the InterReach Unison Main Hub’s System Commands drop-down list and Figure 4-21 shows the System Commands for the Accel Hub.

Table 4-5 InterReach Unison Main Hub and Accel Hub System Commands

System Command Refer to:Clear All Disconnects Page 4-22Get All Current Faults, Warnings, and Status Messages* Page 4-22Get Information* Page 4-23Get Configuration* Page 4-23Set System Gain Page 4-23Set Uplink Automatic Level Control Page 4-24Set Label Page 4-24Set System Password Page 4-24Perform System Test Page 4-25Schedule System Test Page 4-25Set System Time Page 4-27Read and Save Memory* Page 4-28Read and Save Fault and Warning Logs Page 4-28* If you have connected by modem to Unison with Release 4.1 or older firmware, only these commands are supported.



Figure 4-20 InterReach Unison Main Hub System Commands

NOTE: System Commands affect the whole system, unlike Unit Com-mands.

Figure 4-21 Accel Hub System Commands

Clear All DisconnectsThis command clears the disconnected icon state when you have disconnected a unit from the system. This automatically refreshes the System Status Tree Panel (Section 4.6).

Get All Current Faults, Warnings, and StatusThis command displays all faults, warnings, and status messages in the Message Panel, depending on view preference. Refer to Section 4.2.1, “Preferences,” on page


Commands

4-4. Since warnings and status messages may not be service impacting, you can chose to view or not view these alarms.

Get InformationThis command displays the serial number, engineering part number, revision number, and firmware version for all units in the system in the Message Panel, and displays a dialog box allowing you to save the information in a text file. Additionally, for each RAU in the system, the advanced RAU settings appear (that is, uplink and downlink attenuation, and uplink ALC setting).

Get ConfigurationThis command displays the currently configured band, the RF frequency range, the uplink and downlink gain, the system label, and call back number in the Message Panel.

Set System GainThis command displays a dialog box in which you can specify both the uplink and downlink gain. You can set system gain within the specified range in 1 dB incre-ments. Use Tab on the keyboard to move from one box to another and click OK (or press Enter on the keyboard) when done.

Figure 4-22 Set System Gain Dialog Box

NOTE: The range depends on the type of system you have. If your system is compatible with High Power RAU, additional displays appear to indicate the different gain associated with the High Power RAU path.



Set Uplink Automatic Level Control

This command displays a dialog box in which you can set the Uplink Automatic Level Control to either “Single Operator and/or Protocol” or “Multiple Operator and/or Protocol” on every RAU in the system.

Figure 4-23 Set Uplink Automatic Level Control Dialog Box

Set LabelThis command displays a dialog box in which you can change the system name dis-played next to the icons and used in messages. The default system labels are “Accel.” for Accel and “Unison MH” for InterReach Unison.

Figure 4-24 Set Label Dialog Box

Set System PasswordThis command displays a dialog box in which you can change the system password from the default, which is “password.”

Select the UL ALC setting for all RAUs in system. Refer to Appendix B.2, “Using the Uplink ALC Setting,” on page B-2 for a description of the setting


Commands

Figure 4-25 Set System Password Dialog Box

1. Type the Old password in the text box.2. Type the New password in the text box.3. Confirm the new password in the text box.4. Click OK to change password.5. Click Cancel to keep old password.

NOTE: If you forget the password, contact LGC service for help.

Perform System TestThis command performs a functional test of the end-to-end RF path from the Main Hub to RAU. The system estimates cable length and system gain refinement during the system test. The system suspends RF propagation while it performs the test. For a fully loaded Unison system (one Main Hub, 4 Expansion Hubs, and 32 RAUs), the system suspends the RF propagation for 30 seconds, and command completion of the test can be up to 3 minutes. For a fully loaded Accel system (one Hub and 8 RAUs), the system suspends the RF propagation for 30 seconds, and command com-pletion of the test can be up to 1 minute. If you disconnect a passive antenna at the RAU, the system detects it only when you run this test. The results appear in the Mes-sage Panel.

Schedule System Test

This command displays a dialog box in which you can do the following:

• Schedule the date and time of the next system test

• Specify the recurrence of the test by day or by week

• Enable or disable this feature



Schedule System Test allows periodic, automatic execution of the system end-to-end test. Just like Perform System Test, a Schedule System Test suspends normal service for the duration of the test; calls are dropped, and no new calls can be established dur-ing the test. Test duration depends on the configuration (number of Expansion Hubs and RAUs) and requires one or two minutes to complete.

After completion of the system test, the scheduled system test time is updated to the next test time, and an event log entry is made.

There is no battery backup on the Hub, so the current date/time clock resets to 00:00:00, 1 Jan 2000 on a power cycle or reset. The scheduled system test date/time and test interval settings are saved, but the periodic execution of the system test is dis-abled.

Figure 4-26 Schedule System Test Dialog Box

The “Scheduled system test” checkbox enables (checked) or disables (unchecked) the scheduled system test.

To change the current date and time, click the Set System Time button.

AdminManager considers the “Next test time” invalid if it is earlier than the “Current system time.”

You can specify the test intervals in days, for 1 to 30, or in weeks, from 1 to 4.

The OK tab updates the scheduled system test parameters and closes the dialog box. The Cancel tab leaves the current system test parameters unchanged and closes the dialog box.


Commands

Set System Time

This command displays a dialog box with the current date and time read from the Hub.

There is no battery backup on the Hub, so the current date/time clock resets to 00:00:00, 1 Jan 2000 on a power cycle or reset.

Figure 4-27 Set Current Date/Time Dialog Box

Time is entered in a 24-hour format.

Set the date with the standard Microsoft date picker control. This displays a calendar interface for easy selection when you click the down arrow as shown in Figure 4-28.

Figure 4-28 Date Picker Screen

Use OK to update the current system date and time and close the dialog box.

Click Cancel to leave the current system date and time unchanged and close the dia-log box.

Click Apply to update the current system date and time, but not close the dialog box.



If you are using a modem connection, local time may be different between the Hub and AdminManager. Remember that system time is the local time of the Hub.

NOTE: The software date/time clock is driven by the 106.6667 millisecond interrupt on the MC68HC812A4 micro controller. Hardware accuracy is 30 to 50 ppm (over temperature), which results in a 2.6 to 4.3 second error per day, or 1.2 to 2.2 minutes per month (30 days), or 15.8 to 25.2 minutes per year.

The software clock should be resynchronized periodically to minimize drift. LGC recommends updating the current time a minimum of twice per year at daylight savings transitions, to resynchronize the software clock as well as reflect this shift in time.

Read and Save MemoryThis command helps an LGC Engineer or LGC authorized partner to diagnose the system. It issues specific commands to read memory locations and saves the informa-tion to a text file. The information also appears in the Message Panel. Do not use these commands without instructions from an LGC Engineer or LGC authorized part-ner.


• Reads the fault and warning history logs and save them to a text file




4.8.1.3 Install/Configure SystemThis command is common to both the InterReach Unison Main Hub and the Accel Hub. You must use this command when first configuring the system.

This command displays the “Install/Configure System” dialog.


Commands

Figure 4-29 Install/Configure System Dialog Box

Use this window to select the band of operation, set system gain, and specify a system label. This information should be available in your System Design Document.

1. Select the band of operation.Once you select a band, AdminManager displays its downlink and uplink RF fre-quency ranges in uneditable text boxes.

2. Enter both uplink and downlink system gain in the text boxes. Gain can be set within the specified range in 1 dB increments.

3. Enter the label you want to appear next to the icons and in the messages. The label can be 8 or 32 characters long depending on the firmware version. If you do not set the label text box, AdminManager uses the defaults.

4. Click OK.

NOTE: Different systems have different system gain range.

4.8.1.4 Update FirmwareThe following commands allow you to update the system or Main Hub firmware. Use the “Update System Firmware” command to globally update one or more device groups (RAU, Expansion Hub, Main Hub, or Accel).



NOTE: Firmware updating causes the system or the unit to suspend RF propagation for a short period while it restarts with the new firmware.

Update InterReach Unison Main Hub Firmware

Figure 4-30 Update Firmware Menu

1. Select Update Main Hub Firmware from the Update Firmware menu list.An “Update Main Hub Firmware: Select Firmware File” dialog box appears

Figure 4-31 Update Main Hub Firmware: Select Firmware File Dialog Box

2. Select the firmware file (m19 file extension) you wish to use and click Open.The “Update Main Hub Firmware” dialog box appears.


Commands

Figure 4-32 Update Main Hub Firmware Dialog Box

The Firmware ID field displays the type (that is, Unison Main Hub) of firmware selected. The Firmware version field displays the version number.

NOTE: If you choose a firmware version that is a downgrade of what is currently installed, a warning dialog box appears asking you to confirm that you want to downgrade.

3. Click Start.When the download finishes, the status bar displays 100%.

4. Click Close.

Update InterReach Unison System FirmwareThis command lets you download firmware for the Main Hub, all of the Expansion Hubs, and all of the RAUs. The command can also download firmware to only Expansion Hubs and RAUs.

NOTE: Leaving a firmware file blank causes the download to skip all of that type of device. This feature can be used to update only RAUs or Expan-sion Hubs.

NOTE: Click Report to display currently installed firmware versions in the Mes-sages Panel of the window.

1. Select Update System Firmware from the Update Firmware menu.An “Update System Firmware” dialog appears.



Figure 4-33 Update System Firmware Dialog Box

2. To update the Main Hub firmware, click Browse in the Main Hub Firmware sec-tion.A “Browse” dialog appears.


Commands

Figure 4-34 Browse Dialog Box

3. Select the firmware file (m19 file extension) you wish to use and click Open.4. To update the Expansion Hub firmware, click Browse in the Expansion Hub

Firmware section. A “Browse” dialog appears.


5. Select the firmware file (m19 file extension) you wish to use, and click Open.6. To update the RAU firmware, click Browse in the Remote Access Unit (RAU)

Firmware section. A “Browse” dialog appears.




7. Select the firmware file (m19 file extension) you wish to use, and click Open.8. Click Start in the Update System Firmware dialog.9. Click Close when the progress bar indicates 100%.

Update Accel HubThis command lets you download firmware for the Accel Hub only.

Figure 4-37 Update Firmware Menu

1. Select Update Accel Hub Firmware from the Update Firmware menu.An “Update Accel Hub Firmware: Select Firmware File” dialog box appears.


Commands

Figure 4-38 Update Accel Hub Firmware: Select Firmware File Dialog Box

2. Select the firmware file (m19 file extension) you wish to use, and click Open.The “Update Accel Hub Firmware” dialog box appears.

Figure 4-39 Update Accel Hub Firmware Dialog Box

3. Click Start.4. Click Close when the progress bar indicates 100%.

NOTE: If you choose a firmware file that is a downgrade of what is currently installed, a warning pop-up box appears asking you to confirm that you want to downgrade.



Update Accel System FirmwareThis command lets you download firmware for the Accel Hub and/or the RAUs.

NOTE: Click Report to display currently installed firmware versions in the Mes-sages Panel of the window.

1. Select Update System Firmware from the Update Firmware menu.The “Update System Firmware” dialog appears.

Figure 4-40 Update System Firmware Dialog Box

2. To update the Accel firmware, click Browse in the Accel Firmware section. A “Browse” dialog appears.


Commands


3. Select the firmware file (m19 file extension) and click Open.4. To update the RAU firmware, click Browse in the Remote Access Unit Firmware

section. A “Browse” dialog appears.


5. Select the firmware file (m19 file extension) and click Open.6. Click Start in the Update System Firmware dialog.7. Click Close when the progress bar indicates 100%.



4.8.2 Expansion Hub


Figure 4-43 shows the InterReach Unison Expansion Hub’s Unit Commands drop-down list.

Figure 4-43 InterReach Unison Expansion Hub Unit Commands


Table 4-6 InterReach Unison Expansion Hub Unit Commands

Unit Command Refer to:Get Current Faults* Page 4-38Get Current Warnings and Status Messages* Page 4-39Get Information* Page 4-39Get Temperature* Page 4-19Set Contact Properties Page 4-39Set In-Service Page 4-40Set Out of Service Page 4-40Read and Save Memory* Page 4-40Read and Save Fault and Warning Logs Page 4-40* If you have connected a modem to Unison with Release 4.1 or older firm-ware, only these commands are supported.


Commands

Get Current Warning and Status MessagesThis command displays the unit’s current warning and status messages in the Mes-sage Panel. Since warnings and status messages are not service impacting, you can choose to view or not view these alarms. Refer to Section 4.2.1, “Preferences,” on page 4-4.

Get InformationThis command displays the unit’s serial number, engineering part number, revision number, and firmware version in the Message Panel.

Get TemperatureThis command displays the unit’s internal board temperature and not the ambient temperature.

Set Contact Sense Properties

This command only applies to the UNS-EH-2 and above Expansion Hub products. Previous Expansion Hub versions do not contain contacts.

This command displays the “Set Contacts Properties” dialog box (Figure 4-44) in which you can change the properties on the three alarm senses (input), namely Alarm Sense 1, Alarm Sense 2, and Alarm Sense 3.

Figure 4-44 Set Contact Properties Dialog Box

You set the properties of each Alarm Sense individually. You can enable or disable it. You can set it to normally open or normally closed. AdminManager displays the “Contact Sense Warning” or “Contact Sense Okay” icon (Table 4-2 on page 4-14) when you have enabled an Alarm Sense. The label can be up to 8 characters. How-ever, do not use "#", ",", "?", or "}".



AdminManager displays the Contact Sense icons (Figure 4-45) icon when you have enabled the alarm sense.

Figure 4-45 Contact Sense Icons

Set In-ServiceThis command performs the following:

• Returns to service, the unit and all of its downstream units, previously removed from service using the command “Set Out-of-Service.”


Set Out of ServiceThis command removes the unit and all of its downstream units from service allow-ing no RF transmission. This state is retained through the power cycle.

Read and Save MemoryThis command helps an LGC Engineer or LGC authorized partner diagnose the sys-tem. AdminManager issues specific commands to read memory locations and saves the information to a text file. The information appears in the Message Panel. Do not use this command without instructions from an LGC Engineer or LGC authorized partner.






Commands


4.8.2.2 Update FirmwareThis selection updates the firmware for only the Expansion Hub selected.

Figure 4-46 Update Firmware Command

1. Select the Update Firmware command.An “Update Firmware: Select Firmware File” dialog box appears.

Figure 4-47 Update Firmware: Select Firmware File Dialog Box

2. Select the firmware file (m19 file extension) and click Open.The “Update Firmware” dialog box appears.



Figure 4-48 Update Firmware Dialog Box

3. Click Start.4. Click Close when the progress bar indicates 100%.

NOTE: If you choose a firmware version that is a downgrade of what is currently installed, a warning pop-up box appears asking you to confirm that you want to downgrade.


Commands

4.8.3 Remote Access Unit (RAU)


Figure 4-49 Unit Commands Selections

Set Advanced RAU SettingsThis command displays the “Set Advanced RAU Settings” dialog box in which you can set the uplink and downlink attenuation for an individual RAU. One of the fol-lowing dialog boxes appears based on the RAU type selected.

Table 4-7 InterReach Unison RAU Commands

Unit Command Refer to:Set Advanced RAU Settings Page 4-43Get Current Faults* Page 4-45Get Current Warnings and Status Messages* Page 4-45Get Information* Page 4-45Get Temperature* Page 4-19Set In-Service Page 4-45Set Out of Service Page 4-45Set Antenna Disconnect Event Level Page 4-45Read and Save Memory* Page 4-46Read and Save Fault and Warning Logs Page 4-46* If you have connected a modem to the Unison with Release 4.1 or older firmware, only these commands are supported.



NOTE: You can no longer set the uplink ALC setting with this dialog box. Refer to Section on page 4-24.

Figure 4-50 Set Advanced RAU Settings Dialog Box

NOTE: The range depends on the capability of the selected RAU. For some, the Uplink and Downlink attenuation can range from 0 dB to 10 dB in 1 dB steps.

More advanced RAUs have the capability to adjust the Downlink Output to compen-sate for output loss/gain that the CAT5 Extender may add to the RAU.

Figure 4-51 Set Advanced RAU Settings Dialog Box

Based on the RAU type, the Downlink Output Adjustment choices can either be -1, 0, or 1 dB; or -2, -, 0, 1, or 2 dB.

Enable/disable the uplink and downlink 0-10 dB attenuation for an individual RAU

Refer to Appendix B.1, “Using the 0-10 dB Attenuation Setting,” on page B-1 for a description of this setting.


D-620020-0-20 Rev G

Commands

NOTE: Downlink attenuation is referenced to any Downlink Output Adjustment.


Get Current Warning and Status MessagesThis command displays the unit’s current warning and status messages in the Mes-sage Panel. Since warnings and status messages are not service impacting, you can choose to view or not view these alarms. Refer to Section 4.2.1, “Preferences,” on page 4-4.

Get InformationThis command displays, in the Message Panel, the unit’s serial number, engineering part number, revision number, firmware version, the advanced RAU settings (that is, uplink and downlink attenuation enabled/disabled, uplink ALC setting, and antenna disconnect event level), currently set band, RF frequency range, and which bands of operation the RAU is currently configured to support.

Get TemperatureThis command displays the unit internal board temperature reading and not the ambi-ent temperature in the Message Panel.

Set In ServiceThis command performs the following:

• Returns to service, the unit and all of its downstream units, previously removed from service using the command “Set Out of Service.”


Set Out of ServiceThis command removes the unit and all of its downstream units from service allow-ing no RF transmission. This state is retained through the power cycle.

Set Antenna Disconnect Event Level

This command displays the “Set Antenna Disconnect Event Level” dialog box in which you can set the antenna disconnect event level to “Status” or “Warning.” The “Warning” level activates the Hub's warning contact alarm when an RAU detects that its antenna has been disconnected.



Figure 4-52 Set Antenna Disconnect Event Level Dialog Box

The factory default is the status event level (no Hub contact alarms are activated on antenna disconnect detection).

The Warning level activates the Hub warning (minor) contact alarm on antenna dis-connect.

The dialog box is always displayed, but the event level selection may be disabled if the RAU hardware does not support antenna disconnect (UNS-UMTS-1) or the firm-ware is not Release 5.6 (Default level is status.)

Click OK to update the event level selection and close the dialog box. Click Cancel to leave the event level unchanged and close the dialog box.

Read and Save MemoryThis command helps an LGC Engineer or LGC authorized partner diagnose the sys-tem. AdminManager issues specific commands to read memory locations and saves the information to a text file. The information also appears in the Message Panel. Do not use this command without instructions from an LGC Engineer or LGC authorized partner.






4.8.3.2 Update FirmwareThis command updates the firmware on a specific RAU. To update all RAUs, refer to Section 4.8.1.4 on page 4-29.


Commands

Figure 4-53 RAU Menu

1. Select Update Firmware from the menu.An “Update Firmware: Select Firmware File” dialog box appears.


2. Select the firmware file (m19 file extension) and click Open.The “Update Firmware” dialog box appears.




3. Click Start in the Update Firmware dialog box.4. Click Close when the progress bar indicates 100%.

NOTE: If you choose a firmware version that is a downgrade of what is currently installed, a warning pop-up box is displayed asking you to confirm that you want to downgrade.


Commands

4.8.4 MetroReach MFM


Figure 4-56 MetroReach MFM Unit Commands


Get Current Warnings and Status MessagesThis command displays the unit’s current warnings and status messages in the Mes-sage Panel. Since warnings and status messages are not service impacting, you can choose to view or not view these alarms. Refer to Section 4.2.1, “Preferences,” on page 4-4.

Table 4-8 MetroReach MFM Unit Commands

Unit Command Refer to:

Get Current Faults Page 4-49Get Current Warnings and Status Messages Page 4-49Get Information Page 4-50Get Temperature Page 4-50Perform LED Test Page 4-50Set Label* Page 4-50Read and Save Memory Page 4-50Read and Save Fault and Warning Logs Page 4-50* The command is disabled when the AdminManager is connected to RIM





Perform LED TestThis command performs front panel LED lamp test.

Set LabelThis command displays a dialog box in which you can change the MFM label dis-played next to the MFM icon and used in messages. The default label is “MFM”. The label can be up to 8 characters. However, do not use “#”, “,”, “?”, or “}”. If no charac-ters are entered, the label is erased and the default is used.

Click OK to save the label and close the dialog box.

Click Cancel to leave the label unchanged and close the dialog box.

Figure 4-57 Set Label Dialog Box

Read and Save MemoryThis command helps an LGC engineer or LGC authorized partner diagnose the sys-tem. AdminManager issues specific commands to read memory locations and saves the information to a text file. The information also appears in the Message Panel. Do not use this command without instructions from an LGC engineer or LGC authorized partner.





Commands



4.8.4.2 System Commands

Figure 4-58 MetroReach MFM System Commands

Get Time Tag LogThe time tag log is circular and overwritten when full. The log can contain about 600 messages and you should periodically delete and erase them for maintenance and monitoring purposes. Selecting this command displays a dialog box in which you can specify the number of time tag log entries to read. Select the check box to read the most recent entries first.

Table 4-9 MetroReach MFM System Commands

System Command Refer to:Get Time Tag Log* Page 4-51

Delete Time Tag Log* Page 4-52

Get All Current Faults, Warnings, and Status Messages Page 4-52

Get Configuration Page 4-52

Set Date and Time* Page 4-53

Set Alarm Source Properties* Page 4-53

Read and Save Memory Page 4-54

Read and Save Fault and Warning Logs Page 4-54

* The command is disabled when the AdminManager is connected to RIM



Figure 4-59 Read Time Tag Log Entries Dialog Box

Delete Time Tag LogThis command displays a dialog box in which you can specify the number of time tag log entries you want to erase. Click the Erase button to delete the time tag log entries. Click Erase All to delete all the time tag log entries.

Figure 4-60 MFM Time Tag Log Dialog Box

Get All Current Faults, Warnings and Status MessagesThis command displays all current faults, warnings and status messages in the Mes-sage Panel.

Get ConfigurationUse this command to perform the following:

• Display serial number, engineering part number, revision number, and firmware version of all the units in the Message Panel.

• Display the MFM label in the Message Panel.


Commands

• Display the system date and time, current operation band, sector configuration and MFM alarm source properties in the Message Panel.

• Display the RIM’s external alarm property in the Message Panel.

• Display the supported operation bands on PMM, SMM, and all the RSMs in the Message Panel.

• Display the Downlink gain, Downlink gain adjustment, main Uplink gain adjust-ment, and diversity Uplink gain adjustments on each RSM in the Message Panel.

• Display the external alarms properties on each RSM in the Message Panel.

Set Date and TimeThis command displays a dialog box in which you can specify the system date and time. Select the “Synchronize system date & time with local machine” check box to synchronize the date and time with the computer running the AdminManager.

Figure 4-61 Set Date and Time Dialog Box

Set Alarm Source PropertiesThis command displays a dialog box in which you can set alarm source properties for the Main Hub Assembly (MHA) contact, the Remote Node (RN) contact, and the RN external contact. You can enable or disable alarm contacts. After you enable them, you can define the contact type as normally closed or open.

NOTE: The third contact is valid only for the new MFM hardware, not the Focus hardware.



Figure 4-62 MFM Alarm Source Properties Dialog Box








Commands

4.8.4.3 Install/Configure SystemThis command displays the “System Configuration” dialog. The system disables this command when the AdminManager is connected to the RIM.

Figure 4-63 System Configuration Dialog Box

Use this dialog box to perform the following:

• Set system date and time

• Select the band of operation (not required when there is only an MFM/RFM link)

• Select the number of sectors configuration

• Set the downlink gain on each Remote Sector Module (RSM) (not applicable for an MFM/RFM link)

• Specify an MFM label.



NOTE: Prism is factory configured for band and configuration. Do not change it unless you install compatible hardware.

System configuration performs the following actions:

• Sets the system date/time, operation band, MFM label and downlink gain on each RSM present

• Performs sector calibration

• Clears all fault and warning logs

• Clears all time tag logs

• Refreshes the status.

Perform system configuration as follows:

1. Set the system date and time. Select the check box to synchronize to the date and time of the computer running AdminManager.

2. Select the band of operation. Once you chose the band, its downlink and uplink RF frequency ranges appear in the read-only text boxes.

3. Select the number of sector to configure. Depending on the selection, the corre-sponding RSM downlink gain spin boxes are enabled or disabled.

4. Enter a label you want to appear next to the MFM icon. If you leave the MFM label text box empty, the system uses the default label “MFM.”

5. Enter downlink gain in the spin boxes for each RSM. You can set gains between 25 to 45 dB in 1 dB increment.

6. Click OK.

When configuration completes, a dialog box appears, asking if you want to save the configuration information to a text file. Clicking Yes lets you select the destination for the file. Clicking No closes the dialog box.


Commands

4.8.4.4 Maintenance

Figure 4-64 MetroReach Maintenance Commands

Replace MFM (Main Fiber Module)1. Select Replace MFM from the Maintenance menu. AdminManager disables this

command when it is connected to the RIM

AdminManager gets the current MFM unit information, operation band setting, sector configuration, and alarm source properties. The AdminManager locks the RIM and all of the RSMs. A dialog box appears to show the MFM replacement instruction.

Figure 4-65 Unit Replacement Instruction Dialog Box



Follow the MFM replacement instructions displayed on the dialog box to replace the MFM.

2. Click OK

AdminManager automatically programs the previous settings (MFM label, operation band setting, sector configuration, and alarm source properties) into the new MFM. AdminManager unlocks all the RSMs and RIM.

A dialog box appears suggesting you perform the gain adjustment.

Figure 4-66 MFM Replacement Confirmation Dialog Box

A dialog box pops up to ask if you want to save all the information to a text file. AdminManager generates a default file name using the MFM label, unit type, and the current date and time.


Replace PMM (Primary Multiplexer Module)1. Select Replace PMM from the Maintenance menu. AdminManager disables this

command when it is connected to the RIM.

AdminManager gets the current PMM information, locks the SMM, RIM, and all of the RSMs, and displays a window to show the PMM replacement instruction.


Commands


Follow the PMM replacement instructions displayed in the dialog box to replace the PMM.

2. Click OK

AdminManager unlocks all the RSMs, RIM, and SMM.


Figure 4-69 PMM Replacement Dialog Box



A dialog box pops up to ask if you want to save all the information to a text file. AdminManager generates a default file name using the MFM label, unit type, and the current date and time.


Replace SMM (Secondary Multiplexer Module)1. Select Replace SMM from the Maintenance menu. AdminManager disables this

command when it is connected to the RIM.

AdminManager gets the current SMM information and locks RSM2 and RSM3. A window appears to show the SMM replacement instruction.


Commands


Follow the SMM replacement instructions displayed in the dialog box to replace the SMM.

2. Click OK

AdminManager unlocks RSM2 and RSM3.

A dialog box appears suggesting you to do the gain adjustment.

Figure 4-72 SMM Replacement Dialog Box

A dialog box pops up to ask if you want to save all the information to a text file. AdminManager generates a default file name by using the MFM label, unit type, and the current date and time.




Replace RIM (Remote Interface Module)1. Select Replace RIM from the Maintenance menu

AdminManager gets the current RIM information, alarm sense properties, and alarm sense label. AdminManager locks all the RSMs and displays a window to show the RIM replacement instruction.



Commands

Follow the RIM replacement instructions displayed in the dialog box to replace the RIM.

2. Click OK

AdminManager automatically programs the previous Alarm Sense properties and Alarm Sense label into the new RIM. AdminManager unlocks all the RSMs.


Figure 4-75 RIM Replacement Dialog Box



Replace RSM (RSM1, RSM2, RSM3)1. Select Replace RSM1, RSM2, or RSM3 from the Maintenance menu

AdminManager gets the current RSM information, alarm sense properties, alarm sense labels, and Downlink gain setting. A window appears to show the RSM replacement instruction.




Follow the RSM replacement instructions displayed in the dialog box to replace the RSM.

2. Click OK.

AdminManager automatically programs the previous DL gain setting, Alarm Sense properties, and Alarm Sense labels into the new RSM.

A dialog box appears, suggesting that you do the gain adjustment.

Figure 4-78 RSM Replacement Dialog Box



Commands


4.8.4.5 Update Firmware

Update MetroReach MFM Firmware

Figure 4-80 Update Firmware Pull-down Menu

1. Select Update MFM Firmware from the Update Firmware menu. AdminManager disables this command when it is connected to the RIM

An “Update MFM Firmware: Select Firmware File” dialog box appears.



Figure 4-81 Update MFM Firmware: Select Firmware File Dialog Box

2. Select the firmware file (m19 file extension) and click Open.

The “Update MFM Firmware” dialog box appears.

Figure 4-82 Update MFM Firmware: MFM Dialog Box

The Firmware ID field displays the type (that is, MXMFM) of the firmware you have selected. The Firmware version field displays the version number. If you choose a firmware version that is a downgrade of what is currently installed, a warning dialog box appears asking you to confirm that you want to downgrade.

3. Click Start. When the download finishes, the status bar displays 100%4. Click Close

Update MetroReach Prism PMM and SMM FirmwareThis selection lets you download firmware to PMM and SMM at the same time. To download to PMM or SMM individually, refer to Section 4.8.5.2 on page 4-70.


Commands

1. Select Update MMs Firmware from Update Firmware menu. AdminManager dis-ables this command when it is connected to the RIM.

An “Update MMs Firmware: Select Firmware File” dialog box appears.

Figure 4-83 Update MMs Firmware: Select Firmware File Dialog Box

2. Select a firmware file (m19 file extension) and click Open.

The “Update MMs Firmware” dialog box appears.

Figure 4-84 Update MMs Firmware Dialog Box

The Firmware ID field displays the type (that is, MXMXN) of firmware you selected. The Firmware version field displays the version number. You are not allowed to downgrade firmware version. To find out how to downgrade firmware, refer to Section 4.8.5.2 on page 4-70.

3. Click Start. When the download finishes, the status bar displays 100%.



4. Click Close

4.8.5 MetroReach Prism PMM & SMM

4.8.5.1 Commands

Figure 4-85 MetroReach Prism PMM & SMM Commands


Get Current Warnings and Status MessagesThis command displays the unit’s current warnings and status messages in the Mes-sage Panel. Since warnings and status messages are not service impacting, you can

Table 4-10 MetroReach Prism PMM & SMM Commands

Command Refer to:Get Current Faults Page 4-68

Get Current Warnings and Status Messages Page 4-68

Get Information Page 4-69

Get Temperature Page 4-69

Set In-Service* Page 4-69

Perform LED Test Page 4-69



* The system disables this command when AdminManager is connected to RIM


Commands

chose to view or not view these alarms. Refer to Section 4.2.1, “Preferences,” on page 4-4.



Set In-Service

This command restores the PMM or SMM to normal operation. This command is required if the MFM replacement procedure, PMM replacement procedure, or SMM replacement procedure does not complete normally, which could leave the PMM or SMM in an out-of-service state.

Perform LED TestThis command performs front panel LED lamp test.

Read and Save MemoryThis command helps an LGC engineer or LGC authorized partner diagnose the sys-tem. AdminManager issues specific commands to read memory locations and saves the information to a text file. This information also appears in the Message Panel. Do not use this command without instructions from an LGC engineer or LGC authorized partner.








4.8.5.2 Update FirmwareThis selection updates the firmware for the PMM or SMM selected.

Figure 4-86 PMM Menu

1. Select Update Firmware. The system disables this command when the Admin-Manager is connected to the RIM

An “Update Firmware: Select Firmware File” dialog box appears.



The “Update Firmware” dialog box appears.


Commands


The Firmware ID field displays the type (that is, MXMXN) of firmware you selected. The Firmware version field displays the version number. If you choose a firmware version that is a downgrade of what is currently installed, a warning dialog box is appears asking you to confirm that you want to downgrade.

3. Click Start4. Click Close when the progress bar indicates 100%.

4.8.6 MetroReach Prism RIM

4.8.6.1 CommandsTable 4-11 MetroReach Prism RIM Commands

Command Refer to:Get Current Faults Page 4-72

Get Current Warnings and Status Message Page 4-72


Set All RSMs In-Service Page 4-72

Set All RSMs Out-of-Service Page 4-72


Set Contact Sense Properties Page 4-73

Calibrate All RSMs Page 4-73





Figure 4-89 MetroReach Prism RIM Commands


Get Current Warnings and Status MessagesThis command displays the unit’s current warnings and status messages in the Mes-sage Panel. Since warnings and status messages are not service impacting, you can chose to view or not view these alarms. Refer to Section 4.2.1, “Preferences,” on page 4-4.


Set All RSMs In-ServiceThis command returns all the RSMs to service that were previously removed from service using the command “Set All RSMs Out-of-Service.” It restores all RSMs to the system’s list of devices to be monitored for alarms.

Set All RSMs Out-of-ServiceThis command removes all the RSMs from service. It allows you to temporarily remove the RSMs from AdminManager’s list of devices to be monitored for alarms.

Perform LED TestThis command performs a front panel LED test.


Commands

Set Contact Sense PropertiesThis command lets you enable or disable the external sensing of either a normally open or normally closed alarm contact from the attached equipment. The label can store up to 8 characters.

NOTE: The Contact Sense Alarm might be pre-programmed at the factory to enable, and normally closed for the optional “Safe To Climb” indicator for the Street Cabinet configuration.

Figure 4-90 RIM Contact Sense Properties Dialog Box

Calibrate All RSMsThis command adjusts the downlink Automatic Gain Control (AGC) to compensate any cables loss. Use this command after cables have been replaced.









4.8.6.2 Update RIM FirmwareThis selection updates the firmware for the RIM selected.


1. Select Update RIM Firmware.

An “Update RIM Firmware” dialog box appears.

Figure 4-92 Update RIM Firmware Dialog Box


The “Update RIM Firmware” dialog box appears.


Commands

Figure 4-93 Update RIM Firmware Dialog Box

The Firmware ID field displays the type (that is, MXRFM) of firmware you selected. The Firmware version field displays the version number. If you choose a firmware version that is a downgrade of what is currently installed, a warning dialog box appears asking you to confirm that you want to downgrade


Update All RSMs FirmwareThis command updates the firmware for all the RSMs connected to the system. To download to each RSM, refer to Section 4.8.7.2 on page 4-80.

Figure 4-94 Update All RSMs Firmware Command.

1. Select Update All RSMs Firmware.

An “Update All RSMs Firmware: Select Firmware File” dialog box appears.



Figure 4-95 Update All RSMs Firmware: Select Firmware File Dialog Box


The “Update All RSMs Firmware” dialog box appears.

Figure 4-96 Update All RSMs Firmware Dialog Box

The Firmware ID field displays the type (that is, MXRMN) of firmware you selected. The firmware version field displays the version number. You are not allowed to do a downgrade. To find out how to downgrade firmware, refer to Section 4.8.7.2 on page 4-80.



Commands

4.8.7 MetroReach Prism RSM

4.8.7.1 Commands

Figure 4-97 MetroReach Prism RSM Commands

Table 4-12 MetroReach Prism RSM Commands

Command Refer to:Perform Calibration Page 4-78

Get Current Faults Page 4-78

Get Current Warnings and Status Messages Page 4-78


Set In-Service Page 4-78

Set Out-of-Service Page 4-78


Set Contact Sense Properties Page 4-78

Get Temperature Page 4-79

Get Downlink Gain Page 4-79

Set Downlink Gain Page 4-79





Perform CalibrationThis command adjusts the downlink AGC to compensate for any cable loss. Use it after the cables have been replaced.


Get Current Warnings and Status MessagesThis command displays the unit’s current warnings and status messages in the Mes-sage Panel. Since warnings and status messages are not service impacting, you can chose to view or not view these alarms. Refer to Section 4.2.1, “Preferences,” on page 4-4.

Get InformationThis command displays the unit’s serial number, engineering part number, revision number, firmware version, currently configured band, and all the operation bands supported by the RSM selected in the Message Panel.

Set In-ServiceThis command returns to service the unit that was previously removed from service using the command “Set Out-of-Service.” It restores the unit to the system’s list of devices to be monitored for alarms.

NOTE: You must use the Set In-Service command to clear the “Maximum shutdown cycles” or “PA VSWR” alarm in order to bring the RSM back on line.

Set Out-of-ServiceThis command removes the unit from service. It lets you temporarily remove a unit from the system’s list of devices to be monitored for alarms.

Perform LED TestThis command performs front panel LED test.

Set Contact Sense PropertiesThis command lets you enable or disable the sensing of two external normally open or normally closed contacts closure from the attached equipment. The label can store up to 8 characters.


Commands

Figure 4-98 Remote Sector Contact Sense Properties Dialog Box

NOTE: The Contact Sense Alarms could be pre-programmed at the factory for specific installation configurations.

Get TemperatureThis command displays the unit’s temperature in the Message Panel.

Get Downlink GainThis command displays the current downlink gain setting on the RSM selected in the Message Panel.

Set Downlink GainThis command lets you set the downlink gain (25 - 45 dB) on the RSM selected.



Figure 4-99 Remote Sector Gain Settings Dialog Box







4.8.7.2 Update FirmwareThis selection updates the firmware for the RSM selected.



Commands

1. Select Update RSM Firmware.

An “Update Firmware: Select Firmware File” dialog box appears

Figure 4-101 Update Firmware: Select Firmware File Dialog Box.


The “Update Firmware” dialog box appears.


The Firmware ID field displays the type (that is, MXRMN) of firmware you selected. The Firmware version field displays the version number. If you choose a firmware version that is a downgrade of what is currently installed, a warning dialog box appears asking you to confirm that you want to downgrade.






SECTION 5 Installing Unison, Accel or MetroReach Using AdminManager

You must use AdminManager to configure and set up your Unison, Accel, or MetroReach system before it operates properly.

The information in this manual assumes that:

• You have installed and cabled the Unison, Accel, or MetroReach system hardware according to the Installation, Operation, and Reference Manual and powered on.

• You have installed AdminManager according to Section 3.

• You have the required Null modem cable (PN 4029-ADM).


Installing Unison, Accel or MetroReach Using AdminManager

5.1 Establishing a Connection

1. Using the provided Null modem cable, connect the laptop/PC to the front panel RS-232 port on the Hub or MFM.

NOTE: Refer to Appendix A for instructions to set up a US Robotics 56K external modem.

NOTE: You must connect to the MFM in order to install and configure a MetroReach Prism system.

2. Turn on the laptop/PC and start the AdminManager software by double clicking the AdminManager desktop icon, or use the Start Programs LGC Admin-Manager AdminManager.

The “AdminManager” Main Window appears as shown below.

Figure 5-1 AdminManager Main Window

3. Select Set Connection Settings from the Connection drop-down menu.The “Set Connection Settings” dialog box appears.


Establishing a Connection

Figure 5-2 Set Connection Settings Dialog Box

4. Enter the COM port in the text box.5. Select the Connection Type from the drop-down menu. The default is “Auto

Detect”, which automatically detects a direct connection or a modem connection.6. Select the “Enable terminal window after connection” check box if you are con-

nected using a modem with a 3rd-party serial multiplexer/switch between the modem and the Hub.You can manually display the terminal window by selecting Terminal Window from the Tools menu after a connection occurs (refer to Section 4.4.1 on page 4-11).

7. Change the modem dialup timeout if desired. LGC recommends you enter at least 45 seconds for a wireless modem.

8. Edit the “Modem Initialization String” if desired. The default modem initialization string is optimized for US Robotics 56k external modem. Reference your modem’s manual before making any changes to the modem initialization string. Changes can result in communications problems if you have not set up the modem initialization string correctly.

9. Click OK to close the dialog box.10. Press the Enter key for AdminManager to query the system status and refresh the

System Status Tree.a. When you have connected the COM port to a modem, the “Enter Destination

Phone Number” dialog box appears.



Figure 5-3 Enter Destination Phone Number Dialog Box

b. Enter the phone number of the modem connected to the Hub.c. Click OK.d. The AdminManager dials out to query the system status and refresh the Sys-

tem Status Tree.


Configuring the Unison or Accel System

5.2 Configuring the Unison or Accel System

1. Right-click on the Hub icon located in the System Status Tree on the left-hand side of the Main window, and select Install/Configure System.

NOTE: AdminManager disables event filtering during the installation pro-cess. All faults, warnings, and status messages appear in the Message Panel.

The “Enter Password” dialog box appears when you are installing Accel. It appears with InterReach Unison depending on the firmware release.

Figure 5-4 Enter Password Dialog Box

2. Enter the default password: password, and click OK.



The Install/Configure System dialog appears.

Figure 5-5 Install/Configure System Dialog

Use this dialog to select the band of operation, set system gain, and specify a system label. Obtain this information from your System Design Document.

3. Select the band of operation.Only the bands allowed by the Hub appear in the drop list. Once you chose a band, its downlink and uplink RF frequency ranges appear in uneditable text boxes.

4. Enter both uplink and downlink system gain in the text boxes. You can set gain between the specified range in 1 dB increments.

5. Enter a label you want to appear next to the icons and in the messages. If you leave the system label text box empty, the system uses the defaults.

6. Click OK.

During configuration, AdminManager:

• Clears all disconnect status for attached RAUs

• Sets the frequency band, gain, and system label

• Clears logs

• Performs the system end-to-end test

• Refreshes the status tree


Configuring the MetroReach System

NOTE: If your system is compatible with High Power RAU, additional information appears to indicate the different gain associated with the High Power RAU path.

5.3 Configuring the MetroReach System

1. Right-click on the MFM icon in the System Status Tree (on the left-hand side of the Main Window), and select Install/Configure System. The “System Configu-ration” dialog appears.

Figure 5-6 System Configuration Dialog



Use this window to perform the following:

• Set the system date and time.

• Select the band of operation (not applicable for an MFM/RFM link).

• Select the number of sectors configuration.

• Set the downlink gain on each Remote Sector Module (RSM) (not applicable for an MFM/RFM link).

• Specify an MFM label.

NOTE: AdminManager disables event filtering during the installation pro-cess. All faults, warnings, and status messages appear in the Message Panel.

2. Set the system date and time. You can select the check box to synchronize to the date and time of the computer running the AdminManager.

3. Select the band of operation. Once you chose the band, its downlink and uplink RF frequency ranges appear in the read-only text boxes.

4. Select the number of sectors to configure. Depending on the selection, Admin-Manager enables or disables the corresponding RSM downlink gain spin boxes.

5. Enter a label you want to appear next to the MFM icon. If you leave the MFM label text box empty, the default label “MFM” appears.

6. Enter downlink gain in the spin boxes for each RSM. You can set gains between 25 to 45 dB in 1 dB increments.

7. Click OK.

During configuration the system performs the following:

• Sets the system date/time, operation band, MFM label and downlink gain on each RSM

• Performs sector calibration

• Clears all fault and warning logs

• Clears all time tag logs

• Refreshes the status tree

When AdminManager completes configuration, a dialog box appears, allowing you to save the configuration information to a text file. Clicking Yes lets you select the destination for the file. Clicking No closes the dialog box.

NOTE: A Prism system is factory configured for the appropriate band and configuration prior to shipment. Do not change these settings unless you have the appropriate RSM hardware installed.


Commissioning

5.4 Commissioning

When you have installed all of the equipment, your system is “commissioned.” At this point you should perform the following:

• Clear all alarms. (Right click the hub icon and then use System Com-mands Clear All Disconnects.)

• Run a system test. (Right click the hub icon and then use System Com-mands Perform System Test.)

• Get service information. (Use Tools Get Service Information.)

During commissioning, the system must be connected to the RF source (that is, base station, repeater, and so on.) Only carriers or LGC-authorized installers are allowed to connect to the RF source. Serious damage to the equipment can occur if it is over-driven.

For InterReach Unison systems, refer to the InterReach Unison Installation, Opera-tion, and Reference Manual for details.

For InterReach Accel systems, refer to the InterReach Accel Installation, Operation, and Reference Manual for details.

For InterReach Prism systems, refer to the InterReach Prism Installation, Operation, and Reference Manual for details.

For MetroReach Focus systems, refer to the MetroReach Focus Installation, Operation, and Reference Manual for details.

WARNING: Do not exceed the maximum input RF power (1 Watt) to the Accel Hub or Unison Main Hub. Exceeding the limit could cause permanent damage to the Hub.





SECTION 6 Troubleshooting AdminManager

Table 6-1 Troubleshooting the AdminManager

Scenario ActionCan’t open port x! Port may be in use.

Another application is using the COM port

“System is off, cable is discon-nected or has an incorrect COM port selected; check Connection Settings” message is received immediately when the Admin-Manager starts.

Make sure to power on the Main or Accel Hub for at least 2 to 5 minutes (depending on the size of system).

Check the cable and connection; disconnect the cable, reconnect it and wait 1 minute to allow the Main or Accel Hub time to sense the change of state and then execute the Refresh System Status command if the status did not refresh automatically.

Try another Null modem cable.

Note: The null modem cable must support full hardware handshaking (refer to Appendix A).

Communication is attempted and “System is off, cable is discon-nected or incorrect COM port selected; check Connection Set-tings” message is received after about 30 seconds.

Cycle power to the Main or Accel Hub and wait 2 to 5 minutes, depending on the size of system, to reboot. If the message persists, replace the Main or Accel Hub.

The AdminManager is asking for a password when trying to issue a device command.

The default password is password. If this is changed, ask the responsible person for the correct password. If password is lost, contact LGC support.

Command timeouts. Fiber communication problems between the Main Hub and Expansion Hub can cause sig-nificant command response delays. Try the command again.


Troubleshooting AdminManager

Table 6-2 Troubleshooting Tips

1. Use File->New when moving between Main Hubs to keep data organized.

2. Make sure filter preferences are set to faults, warnings, and status.

3. Always save the logs from each session.

4. A password is required when changes are attempted.

5. AdminManager cannot diagnose disconnected devices, or devices with communication problems. The LEDs are the only means available for troubleshooting.

6. After a system is commissioned, use the “Get Service Information” command to record the system configuration. This data can then be used as a baseline to compare to in the future.


APPENDIX A DB-9 to DB-9 Null Modem Cable and Modem Set Up

A.1 Cable

Use a DB-9 female to DB-9 female null modem cable (PN # 4029-ADM) to connect the AdminManager PC to a Unison Main Hub or to an Accel Hub. A cable is included with AdminManager. Table A-1 lists the cable pinout and Figure A-2 shows a dia-gram of its wiring.

Table A-1 DB-9 Female to DB-9 Female Null Modem Cable Pinout

From Signal To SignalP1-4 DTR P2-6, P2-1 DSR, DCD P1-6 DSR P1-1, P2-4 DCD, DTR P1-3 TXD P2-2 RXD P1-2 RXD P2-3 TXD P1-5 GND P2-5 GND P1-7 RTS P2-8 CTS P1-8 CTS P2-7 RTSP1-9 N/C N/C N/C

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DB-9 to DB-9 Null Modem Cable and Modem Set Up

Figure A-2 DB-9 Female to DB-9 Female Null Modem Cable Diagram

A.2 Modem

LGC recommends using the US Robotics 56K Modem (Model#: USR5686E) for wired connectivity and the Wavecom Fastrack modem (Model#: M1206) for wireless connectivity.

A.2.1 External US Robotics 56 K Modem

Set up the US Robotics 56K external modem as follows:

• DTR normal• Display verbal result code• No echo• Auto-answer on• CD normalFor example, the DIP switches on a US Robotics 56K external modem would be set as shown in the following table.

DB-9 Connector

Pin

DB-9 Connector

Pin1

2

3

4

5

6

7

8

9

1

2

3

4

5

6

7

8

9

For each DB-9 connector, pins 1 and 6 are tied together and sent to pin 4 of the opposite connector; thus, providing the required hand-shake signals.

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Modem

Table A-2 DIP Switch Example

A.2.2 External WaveCom Wireless Modem

Setup the wireless modem for a circuit-switched data call (CSD) versus a voice call. Some wireless operators have a different phone number for CSD calls as a way to dif-ferentiate between a voice call and a CSD call.

• When you connect the Unison Main Hub to the modem using the RS-232 port and power it up, the Hub sends the initialization string to the modem. However, you must configure the correct initialization string for the modem:• Connect a PC running AdminManager directly to the Main Hub.• Start AdminManager. Right click on the Unison MH icon, select Unit Com-

mands and then Edit Modem Initialization String....

Figure A-1 Unit Commands

Enter the desired initialization string. The maximum string length is 64 charac-ters, as enforced by AdminManager v2.04 and up. Note that the system counts each carriage return as one character. Review the string after typing it to ensure the initialization string is programmed correctly into the system.

Switch Position1 Up2 Up3 Down4 Down5 Up6 Up7 Up8 Down

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DB-9 to DB-9 Null Modem Cable and Modem Set Up

• Refer to Section , “Edit Modem Initialization String,” on page 4-17 for more details.

• On the wireless modem side, LGC recommended the following commands. The wireless modem should be configured for a data connection with a 9600 bearer in non-transparent mode (CICB=0 and CBST=7,0,1).• ATS0=1• AT&D2• AT+ICF=2,2• AT+IFC=0,0• AT&S0

• On the AdminManager side of the connection, LGC recommends the following initialization commands, assuming you are using a POTS modem:• ATZ4• ATE0&N6• ATS0=1

LGC recommends you attempt to get the modem-to-modem connection working first using two PC’s and a HyperTerminal. It is much easier to debug the link when you have easier access to the modem responses and can easily change the modem config-uration from the keyboard. Once you have the link working, you can program the cor-rect initialization strings into the Main Hub and AdminManager.

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APPENDIX B Using Advanced RAU Settings

B.1 Using the 0 dB to 10 dB Attenuation Setting

Each RAU can, independently of the other RAUs in a system, have its uplink or downlink gain attenuated from 0 dB to 10dB. Accomplish this by selecting the atten-uation value in the “Advanced RAU Settings” dialog box. There are two boxes: one for setting the downlink attenuation and another for setting the uplink attenuation.

• Downlink AttenuationDownlink attenuator provides a mechanism to reduce the signal strength from an RAU. For instance, this could be for an RAU located near a window in a tall build-ing that is causing excessive leakage to the macro-network. In such a case it is important to attenuate the downlink only. The uplink should not be attenuated. If the uplink is attenuated, the uplink sensitivity is reduced and mobile phones in the area of that RAU has to transmit at a higher power. This increases interference to the outdoor network from such mobiles.

• Uplink AttenuationUplink attenuator attenuates environmental noise picked up by an RAU located in an area where heavy electrical machinery is operating. In such environments the electrical noise can be quite high and it is useful to reduce the amount of such noise that gets propagated through the distributed antenna system. Attenuating the uplink of an RAU located in areas of high electrical noise helps preserve the sensitivity of the rest of the system.

Activating the uplink or downlink attenuators reduces the coverage area of the adjusted RAU. For example: if you attenuate by 10 dB, the coverage radius is reduced by roughly a factor of 2. More specifically, if d is the coverage distance with-out attenuation and d’ is the coverage radius with the attenuation, then

where PLS is the path loss slope (dB/m).

PLSdB

dd /1010

'=

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Using Advanced RAU Settings

B.2 Using the Uplink ALC Setting

Uplink automatic level control (UL ALC) circuitry within the RAU provides auto-matic level control on high-power signals in the uplink path. This functionality is required to prevent RF signal compression caused by a single or multiple wireless devices that are in very close proximity to an RAU. Compression causes signal degra-dation and, ultimately, bit errors, and should be prevented. Two settings are available to optimize UL ALC performance:

• Single Operator and Protocol: Use when only one operator and protocol is on-the-air within the Unison system’s configured and adjacent frequency bands (rarely used).

• Multiple Operators: Use when more than one operator and/or protocol is present in the Unison system’s frequency or adjacent frequency bands (almost always used).

The following table shows the frequency bands that are adjacent to the bands for which the system is configured.

Table B-1 Frequency Bands Adjacent to System Configured Bands

System Configuration Adjacent BandsiDEN Cellular

Cellular iDEN

PCS ADB PCS E

PCS DBEF PCS A, PCS C

PCS EFC PCS B

PCS A4/A5/D/B/E F

PCS A5/D/B/E/F C

PCS D/B/E/F/C2 A

PCS B4/B5/E/F/C A1

DCS 1 DCS 2, DCS 4

DCS 2 DCS 1, DCS 4

DCS4 DCS 1, DCS 2

UMTS 1 UMTS 2, UMTS 3



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