Administering Office 365 for Small Business Jump Start Q&A Log Live Event Date: June 11 & 12, 2013 Page 1 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information. DAY 1 12:45:28 PDT Question: You are a celebrity Answer: LOL....! Yes, Stephen Hall is clearly a celebrity of sorts! 12:46:55 PDT Question: Looking forward to seeing the different ways on getting Users mailboxes up there. Answer: Hey Fergus... You're in for a treat! 12:47:28 PDT Question: hello Answer: Welcome Rene! Hope you're ready for a great Jump Start! 12:55:27 PDT Question: we also can have the Chat Log from this Jump Start? Answer: You will get all publicly-answered question and answer pairs via email after the course 12:56:39 PDT Question: Hi all- looking forward to this for a week Answer: It's going to be great! 12:57:09 PDT Question: hello matt Answer: Thanks for tuning in! 12:58:21 PDT Question: hello from the Netherlands Answer: Hello TayeOlani!
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Administering Office 365 for Small Business Jump Start
Q&A Log
Live Event Date: June 11 & 12, 2013 Page 1 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
DAY 1
12:45:28 PDT
Question: You are a celebrity
Answer: LOL....! Yes, Stephen Hall is clearly a celebrity of sorts!
12:46:55 PDT
Question: Looking forward to seeing the different ways on getting Users mailboxes up there.
Answer: Hey Fergus... You're in for a treat!
12:47:28 PDT
Question: hello
Answer: Welcome Rene! Hope you're ready for a great Jump Start!
12:55:27 PDT
Question: we also can have the Chat Log from this Jump Start?
Answer: You will get all publicly-answered question and answer pairs via email after the course
12:56:39 PDT
Question: Hi all- looking forward to this for a week
Answer: It's going to be great!
12:57:09 PDT
Question: hello matt
Answer: Thanks for tuning in!
12:58:21 PDT
Question: hello from the Netherlands
Answer: Hello TayeOlani!
Administering Office 365 for Small Business Jump Start
Q&A Log
Live Event Date: June 11 & 12, 2013 Page 2 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
12:58:39 PDT
Stephan (IT-rookie,Germany) posted: hi matt
Answer: Great to see you here Stephan!
12:59:07 PDT
Question: Hello from Cape Town South Africa
Answer: Welcome, Jacques!
12:59:17 PDT
Question: Hi
Answer: Hi Asif!
12:59:52 PDT
Question: This should be great
Answer: They promise the powershell part of the demos will be really impressive!
13:01:10 PDT
Question: hi Asif Khan where u come from
Answer: @ Asif!
13:02:08 PDT
Question: Hello from Colombia
Answer: Hello JuanZapata!
13:02:21 PDT
Marc S. posted: Hi All from Belgium
Answer: Hi Marc!
Administering Office 365 for Small Business Jump Start
Q&A Log
Live Event Date: June 11 & 12, 2013 Page 3 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
13:02:45 PDT
Question: do not start?
Answer: We will start in about 10 minutes.
13:03:04 PDT
Question: Imran Khan i am from Pakistan
Answer: Thanks for staying up late with us!
13:03:16 PDT
Question: Hello.. I'm from Brazil...
Answer: Quite a few folks from Brazil today!
13:03:32 PDT
Question: Hi Everyone from Ireland
Answer: Weclome Faisul!
13:04:16 PDT
Somando Eficiência posted: can I participate in this meeting ?
Answer: If you send a question our subject matter experts will be able to answer. Or the instructors will
answer on camera.
13:04:42 PDT
Question: is this starting at 4:00 EST?
Answer: We will start in about 5 more minutes.
13:05:12 PDT
Question: e ai Luiz, que lugar do Brasil?
Answer: Where in Brasil?
Administering Office 365 for Small Business Jump Start
Q&A Log
Live Event Date: June 11 & 12, 2013 Page 4 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
13:06:34 PDT
Question: is there any kind of "documentation" for this webinar?
Answer: You will be able to download the slides from the FAQ tab, and you will be sent a transcript of
this Q & A log.
13:07:36 PDT
Question: when will it start?
Answer: 5 Minutes
13:07:50 PDT
Question: when will it start?
Answer: We will start in a few more minutes. Had to get the instructors' machines set up.
13:08:01 PDT
Question: I live in Curitiba. South Country of Brazil
Answer: sharing
13:08:48 PDT
Question: will this be recorded and available for download again after the training?
Answer: Yes, we will have the recording available next week at MicrosoftVirtualAcademy.com
13:09:01 PDT
Question: Hello from Monterrey, Mexico
Answer: Hello, Roberto!
13:09:09 PDT
Question: Hi everyone from India
Answer: Welcome!
Administering Office 365 for Small Business Jump Start
Q&A Log
Live Event Date: June 11 & 12, 2013 Page 5 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
13:10:05 PDT
Question: Tried to access this event on an IPad - should have known better ... silverlight required!
Answer: Tune back in later this summer. We will be updating our player!
13:10:23 PDT
Question: Oh... and "Hey" from Austin TX
Answer: I haven't had lunch yet, so now all I can think about is BBQ
13:13:13 PDT
Question: the decks from tomorrow are also inside?
Answer: We don't have tomorrow's decks up yet. They will be there tomorrow
13:14:01 PDT
Question: Will this event be available for offline viewing right away? I was looking forward this Jump
Start and I just find out our client server is down and I dispatch to go and fix it
Answer: Sorry, we will not have the recording available until next week.
13:14:46 PDT
Question: not seeing anything yet
Answer: If you don't see live video, please refresh your browser.
13:14:52 PDT
Question: how will this presentation differ from the material that was previously available on MVA on
this topic?
Answer: This will have a ton of new content. Office 365 has published a TON of improvements and
changed several administrative functions.....
13:15:16 PDT
Question: i'm from São Paulo - Brazil
Answer: Hello! Welcome!
Administering Office 365 for Small Business Jump Start
Q&A Log
Live Event Date: June 11 & 12, 2013 Page 6 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
13:15:26 PDT
Question: when is thing this party starting, some of us are on the east coast
Answer: We are live now. If you don't see video, please refresh your browser.
13:15:46 PDT
Question: Whoo, made it. Hello friends!
Answer: Nice! Welcome Audible!
13:16:08 PDT
Question: 4:15 now. has it started and I just don't see it???
Answer: If refreshing your browser doesn't work, please go to the help tab. We can give you personal
assistance there.
13:17:18 PDT
Question: Hi Matt/Steve, do you know if the links for downloading Lync Server 2013 Jump Start videos
are available at MVA site?
Answer: Not quite yet, they will be soon! Also we have the SECOND Lync Server 2013 Jump Start
happening this Thursday and Friday!
13:17:40 PDT
Question: Wow as a sales guy this is going to be a little deep for me
Answer: LOL.... That's the end of the marketing stuff... Lots o' demos coming now!
13:19:15 PDT
Question: Is this presentation that much different than the one they did last summer?
Answer: Good question... Will be TONS of new content. Lots and lots of new features and new things....
Administering Office 365 for Small Business Jump Start
Q&A Log
Live Event Date: June 11 & 12, 2013 Page 7 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
13:20:21 PDT
Question: can you send me a link to the book you mentioned
Answer: All the slides are available via the FAQ tab... Enjoy!
13:21:20 PDT
Question: Hello, after this interesting event, will new office 365 demo/virtual labs be released for
training? Thanks for your support.
Answer: I don't know. We don't have virtual labs on Microsoft Virtual Academy, but you should check
MSDN here to find out about labs http://msdn.microsoft.com/en-US/hh867765
13:21:23 PDT
Question: thx, first live jump start
Answer: Nice! I think you'll LOVE it!
13:21:53 PDT
Question: what was the link to that Oreily book?
Answer: You can download all the slides from the FAQ tab.
13:22:57 PDT
Question: Will we receive the PPT deck for future review?
Answer: You can download the slides from the FAQ tab.
13:24:08 PDT
Question: all this new Jump starts are soooo great ... cant wait to get start this
Answer: Thanks so much for the feedback!
13:24:08 PDT
Question: The presentation is or will be available to download?
Answer: Yes we will have the recorded session available next week on MicrosoftVirtualAcademy.com
Administering Office 365 for Small Business Jump Start
Q&A Log
Live Event Date: June 11 & 12, 2013 Page 8 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
13:25:19 PDT
Question: the TechNet has VirtualLab about Office365
Answer: Sharing
13:25:50 PDT
Question: HI there, just question - this session was called 70-324 , was it mistake or this is something
differenet than 74-324?
Answer: That is a mistake... Last year's course prepared learners for 74-324. This course is updated and
prepares for the new 74-325 exam that will be out in late July or early August.
13:32:27 PDT
Question: can I get slides by end of the training or copy of the training?
Answer: You can download the slides from the FAQ tab. We will have the recorded sessions available
next week.
13:39:41 PDT
Question: Is there a way to make the sign-on screen use my Windows authentication so I don't have to
log into my computer and then do another logon to get to Office 365?
Answer: Bill Great question. Simple answer is Yes. These guys will be covering the different options for
online authentication, and synchronization with your local Active Directory.
13:39:44 PDT
Question: That picture comes from LA, right off the 10 in santa monica, where it turns to PCH
Answer: Thanks!
13:42:23 PDT
Question: Can we mix user licensing for example: E1 + E3?
Answer: Yes you can have E1 and E3 dispersed though your users. You can not mix the Small Business
and Enterprise class licesensing
Administering Office 365 for Small Business Jump Start
Q&A Log
Live Event Date: June 11 & 12, 2013 Page 9 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
13:46:03 PDT
Question: Is there a way to import\export contacts?
Answer: Great questions! There are multiple ways you can import and export contacts. These guys will
cover common migrations
13:50:36 PDT
Question: can this session be run from windows phone?
Answer: Schcroft, unfortunately these jump start video's require silverlight. I just tested on my windows
phone with no success. Sorry
13:53:12 PDT
Question: Does partner admin work with all subscription types or only Enterprise plans?
Answer: Thanks for asking! Yes you can manage any level. It is not limited to E plans
13:58:51 PDT
Question: if u install one of your 5 office licenses on your computer and then someone else (maybe
wife) logs on to laptop. will office still work or is it tied to the user account that installed it?
Answer: It is tied to the user account.
14:03:26 PDT
Question: Do you know what the rollout schedule is for the new 2013 version of Office 365? We're still
on the old version and are eager to get the new one!
Answer: It is coming. You will receive an email from Microsoft with a date for migration.
14:05:06 PDT
Question: for how long are the Off365 Trial Licenses valid until they expire? 30 Days?
Answer: 30 days but they can be extend by support
Administering Office 365 for Small Business Jump Start
Q&A Log
Live Event Date: June 11 & 12, 2013 Page 10 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
14:05:50 PDT
Question: I cannot logon With PowerShell when i use Connect-msolservice
Answer: Make sure that you are running Azure AD Module with elevated administrative rights.
14:07:55 PDT
Question: Why cannot i remove a partner who offers me a delegated admin. from my account
Answer: You can manage your Delegated administrators by going to "Support" then at the bottom right
corner of the screen select "manage delegated Administrators". Also as a note you must be a Global
administrator to see this option.
14:11:41 PDT
Stephan (IT-rookie,Germany) posted: If I want to change E2 to E4 I always have to buy NEW license first
and after I can delete the old one? I am not able to alter excisting license, right?
Answer: Correct, if you remove a license without assigning a new one, it removes the exchange mail
box. This could be bad but can be recovered.
14:12:43 PDT
Question: Is there a single place to upload a picture of a user so that it shows up in Lync, Outlook, Word,
and all the places that user presence is displayed?
Answer: Yes, if you do it from OWA, it will populate. It can take a little while to populate all services.
14:17:13 PDT
Question: Thanks Chris. so if an employee brings in personal laptop with office 2010. sign in to O365 and
deploy latest Office suite. go home and wife then uses laptop she could no longer use office. correct?
Answer: Office would be there but in read only mode.
14:18:31 PDT
Question: When should one put a document into Skydrive vs a SharePoint document folder in Office 365
SharePoint? Will links to Skydrive documents show up in a search from the search tool in the Team site?
Answer: Stay tuned for SharePoint tomorrow.
Administering Office 365 for Small Business Jump Start
Q&A Log
Live Event Date: June 11 & 12, 2013 Page 11 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
14:19:24 PDT
Question: I heard that at TechEd that DirSync now supported Password Sync...is that true?
Answer: It is close..
14:20:51 PDT
Question: If I have sbs 2011 standard in my environment can I use dirsync?
Answer: Yes on a separate server.
14:21:43 PDT
Question: Is there any way to sync specific users from a local OU to 365? ie 15 out of 40 users will get
365, the others continue to use On-Premise. (I am encountering this for Phase 1 of a project where
certain users will get Lync. Phase 2 (months away) all users get Exchange Online)
Answer: Stay tuned for the next module.
14:22:10 PDT
Question: we can set it to not expire in powershell as well correct?
Answer: Correct
14:30:06 PDT
Question: Scott I know in DirSync you can select specific OU's Also DirSync only sync's those users whose
UPN matches O365 domain. So if user UPN is @contoso.local it won't
Administering Office 365 for Small Business Jump Start
Q&A Log
Live Event Date: June 11 & 12, 2013 Page 12 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
14:31:37 PDT
Question: anywhere we can dload these scripts?
Answer: The scripts are in the slides which you can download from the FAQ tab.
14:33:32 PDT
Question: will we get the slides for today's modules? Today or at the end of the session tomorrow?
Answer: You can download the slides from the FAQ tab.
14:34:50 PDT
Question: I have Office 365 but no Active Directory. Can I setup AD in the cloud (Azure, Rackspace, etc.)
and sync it? What options exist? thanks
Answer: Yes you can. Will talk more in the next module.
14:39:40 PDT
Question: is there a office365 Virtual lab somewhere?
Answer: Good Question. There is no V-Labs. Feel free to create a tenant under a free trial. There is full
functionality
14:40:48 PDT
Question: in our company we have multiple email aliases setup - how do we set multiple aliases for our
users / primary reply - as addresses?
Answer: You can add multiple aliases to users in the Exchange administration. This will be covered in the
exchange module.
14:45:41 PDT
Question: do shared calnedars require thier own license
Answer: Not they do not. Easy way for licensing is "if the mailbox requires to send email then it requires
a licensing."
Administering Office 365 for Small Business Jump Start
Q&A Log
Live Event Date: June 11 & 12, 2013 Page 13 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
14:52:43 PDT
Question: First Global Administrator should not require License ever. But it does.
Answer: It does not require a license to get into the portal. Just to use the services ie email, sharepoint
lync. You can always administer the tenant without a license.
14:55:50 PDT
Question: do alias emails use a license as well?
Answer: No, you can have as many as you need.
14:56:29 PDT
Question: or will they bounce back
Answer: Bounce backs
14:57:03 PDT
Question: What if you delete a user but another user ie their boss has full access to their mailbox is the
mailbox deleted also?
Answer: Yes, it is gone.
14:59:02 PDT
Question: licenses are reusable i.e. an employee has been terminated and another one is hired
Answer: Absolutely
15:04:10 PDT
Question: how do you add the 50 bonus points via mva?
Answer: If the link doesn't take you directly to the page where you can redeem the voucher, there is a
link on your dashboard page. It's just below your total points.
15:06:47 PDT
Question: How do I get Azure authentication?
Answer: Chris should answer this shortly. I can if not
Administering Office 365 for Small Business Jump Start
Q&A Log
Live Event Date: June 11 & 12, 2013 Page 14 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
15:09:54 PDT
Question: will dir sync , sync passwords from the cloud to the on-premise server? (if u change it in the
web interface)
Answer: After installing Dirsync you will not be able to change your password in the cloud. they must be
changed in local AD.
15:10:57 PDT
Question: Can you run the dir sync connector on a virtual server on that is also a Domain Controller?
Answer: Dirsync can run on a virtual server but can NOT be installed on a domain controller.
15:22:27 PDT
Question: Sorry if you already covered this but does Dirsync need to installed on a separate server from
your dc?
Answer: Cannot be installed on a DC
15:22:48 PDT
Question: What about exchange distribution groups?
Answer: answered live. yes
15:24:16 PDT
Question: So changes made via 365 portal will be lost if using Dirsync?
Answer: answered live. All changes (except minor i.e. attributes, such as phone number, etc.) are handle
exclusively on premise or wherever the "local" AD server resides.
15:24:48 PDT
Question: Steve does the server that DirSync is installed need to have the AD Role, or just be joined to
the Domain?
Answer: Domain member server. CANNOT run AD (sorry about caps - want to stress this one )
Administering Office 365 for Small Business Jump Start
Q&A Log
Live Event Date: June 11 & 12, 2013 Page 15 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
15:25:15 PDT
Abe E. posted: I assume source of authority AD can be in Azure if preferred.
Answer: Yes, this was announced/documented this Spring
15:25:42 PDT
Question: can you put dirsync on sbs servers ?
Answer: Not on the SBS Server itself. can be installed on a member server (can be a VM).
15:30:36 PDT
Question: How do you change the UPN, where about in AD do you make this change?
Answer: You can add an "additional" UPN in AD sites and services. Then it will show as an option in user
account setup.
15:30:59 PDT
Question: Do you have slides for using Azure Active Directory instead of a local server with Active
directory? Do you use a Server on Azure to do the directory sync with Azure Active directory?
Answer: We will address this shortly
15:33:05 PDT
Question: So If the Host machine is running AD services and Hyper-v I can make the virtual machince a
dirsync server???
Answer: No. If it runs AD it cannot
15:33:11 PDT
Question: So If the Host machine is running AD services and Hyper-v I can make the virtual machince a
dirsync server???
Answer: Yes you can.
Administering Office 365 for Small Business Jump Start
Q&A Log
Live Event Date: June 11 & 12, 2013 Page 16 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
15:34:50 PDT
Question: What about server 2012?
Answer: Server 2012 can run dirsync - yes. see: http://technet.microsoft.com/en-
Administering Office 365 for Small Business Jump Start
Q&A Log
Live Event Date: June 11 & 12, 2013 Page 17 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
16:12:56 PDT
Question: Will we get the Q&A emailed to us?
Answer: Yes you will get a link to the q & a emailed to you
16:13:11 PDT
Question: If I have 10 users can the be E3 users?
Answer: Sure thing. You can have 1 E3 user.
16:15:18 PDT
Question: Exchange question: In our environment we sent up alternate "send as" accounts where the
user can send from a different address... and any emails they receive at that address would go in to their
normal user mailbox like an alias. Basically it's a security group that a user has rights to send from
without needing to log in to a separate mailbox. Is this still something we can do with Exchange Online?
They will need to be able to click on the from address field in their Outlook and select the alternate
address to send from.
Answer: They sure can. You can assign send as permissions.
16:15:48 PDT
Question: We have a client that is going to have Windows Server 2012 STD. and Moving to Office 365
from Exchange 2003. Going to have 15 AD Users and 120 Mailboxes. How do we not have Extra AD
Users and Just have Mailboxes
Answer: The system will create the AD users as cloud identities. If they are just shared mailboxes you
can make them shared mailboxes, which don't require a license, but they have some limited
functionality. we will cover this in module 6
16:16:09 PDT
Question: if a user has xp and 365 on thier machine now and its working will it stop authnticating whne
microsoft stops xp support
Answer: It will still authenticate but won't be supported.
Administering Office 365 for Small Business Jump Start
Q&A Log
Live Event Date: June 11 & 12, 2013 Page 18 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
16:16:56 PDT
Question: how will linked mailboxes with in Exchange Online?
Answer: Do you mean delegated mailboxes (i.e. the "info" mailbox that users have access to?)
16:17:39 PDT
Question: Are you starting tomorrow at 9:00 instead of 12:00?
Answer: 9am PDT (12pm EST)
16:17:43 PDT
Question: Can I set up smart card logon for federated user to connect to exchange online mailbox via
outlook anywhere in exchange hybrid configuration?
Answer: Yes with ADFS
16:18:40 PDT
Question: Most of our clients already have office product on their desktop and are not looking to
upgrade, only migrate to hosted Email. Any reason to consider anything else other than E1
Answer: You could actually just do an Exchange only plan if you aren't going to use Lync or SharePoint
16:20:03 PDT
Question: We have a multi forest environment... where users on the second domain currently have
linked mailboxes on our exchange 2010 server.... when we migrate to Exchange Online how will it
migrate those mailboxes?
Answer: They will be migrated and you will assign whatever domain(s) you validate to them as email
domains and you will assign delegated permissions just like you have currently.
16:21:45 PDT
Question: We have FOPE? Is it posible for you to cover FOPE to EOP migration.?
Answer: We will talk abou this tomorrow.
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Q&A Log
Live Event Date: June 11 & 12, 2013 Page 19 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
16:22:32 PDT
Question: Is there a new exam coming out 74-325? I have prepping for 74-324 using MVA
Answer: yes, but the 74-324 is still available
16:25:33 PDT
Question: Is "DirSync & Password Sync" different than "Windows 2012 Essentials and Office 365
Accounts"? I have a client who has Windows 2012 Essentials and Sync with Office 365 Account.
Password changed at 2012 Essentials get reflected to Office 365.
Answer: It is not the same tool but does a similar thing.
16:25:50 PDT
Question: password sync is only on-premise > cloud?
Answer: Yes
Administering Office 365 for Small Business Jump Start
Q&A Log
Live Event Date: June 11 & 12, 2013 Page 20 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
DAY 2
08:46:00 PDT
Question: Hi, how do I redeem MVA-Voucher? I'm logged on to the virtual academy, thanks
Answer: If the link doesn't take you directly to the voucher page, you can get there from your
dashboard. Just click the link that is right below your total points.
08:51:22 PDT
Question: Why are my questions not being asked publicly?
Answer: We have a moderated Q&A where only the moderators see every message. The goal is to keep
the conversation focused and on topic - keep a good signal to noise ratio. We try to push things that
help the entire audience publicly. You can use the Twitter tab for sidebar conversations. Use the
#MVAJumPDTart tag
08:51:41 PDT
Question: its 2352H here in the Phil. eager to know the lessons for today.
Answer: Thanks for staying up late with us!
08:52:04 PDT
Question: Will there be an extended break for lunch?
Answer: Yes we will break for an hour.
08:55:19 PDT
Question: Hello, from WA state.
Answer: My favorite state!
08:55:49 PDT
Question: With the quickness. Still trying to fix my laptop Matt bricked yesterday. LOL
Answer: When I brick a laptop it stays bricked. Good luck
Administering Office 365 for Small Business Jump Start
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Live Event Date: June 11 & 12, 2013 Page 21 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
08:56:10 PDT
Question: WA here!
Answer: Woo hoo!
08:58:02 PDT
Question: Hi from Australia - 2am here.. What am I doing?
Answer: I hope the coffee is strong!
09:00:20 PDT
Question: hello everybody
Answer: Hey Robertoo7!
09:00:43 PDT
Question: Awesome!! I'm Eager, been in a car accident 3hours ago but i'm here!
Answer: Thanks for tuning in! Hope everything's OK
09:06:51 PDT
Question: Windows 2012 Essentials has Office 365 Connector in Dashboard. Is there a special Add on we
can install on Server 2012 Standard to get Integration going?
Answer: no, it is only available with Essentials
09:09:00 PDT
Question: Can we get the full recording of this episode after the completion ?
Answer: Yes, we will post the recorded sessions on MicrosoftVirtualAcademy.com next week.
09:09:34 PDT
Question: As for the in-house PBX equipment, are there certain types that are supported with Lync
integration?
Answer: Yes, vendors such as HP, Cisco, Sangoma all offer lync integration
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09:11:28 PDT
Question: with online presentations you can invite non-lync users and they just need to download a
small client like webex etc I assume?
Answer: That is correct.
09:18:23 PDT
Question: Is the presentation you are doing right now with us using Lync? If not could a class like this be
conducted using Lync?
Answer: No, we use a custom solution to integrate live streaming video so that we can maximize video
quality for a large number of viewers. I'm not sure about the largest audience Lync would support.
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Answer: Yes you can work with anther Lync organization. There is configuration that needs to be setup
on both orgs to allow outside afederation.
09:20:01 PDT
Question: Any limitation in Lync-to-Skype (audio /video?)
Answer: Not that I am aware of.
09:27:19 PDT
Question: Ok so contacts HAVE to be added manually then. A bit frustrating for rolling Lync out for a
large organisation.
Answer: Things are different when you are working with large organizations. We recently did a Jump
Start about deploying Lync 2013 for the enterprise, and should have the recording posted on MVA soon.
Also tomorrow we have a live session specifically for voice in the enterprise.
09:43:45 PDT
Question: just to let you know the resources slide does not show the hyperlinks as per your
presentation
Answer: Yes, just saw that myself. We'll fix when we post the recordings.
09:56:40 PDT
Question: when you post the recordings where are they posted
Answer: You can always find them from the Live Events page on MVA
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Live Event Date: June 11 & 12, 2013 Page 24 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
Answer: We keep them available for a long time (the goal is the entire lifecycle of the product) and we
do make them available to download. We also post them to Channel 9 so you can find them there.
10:06:35 PDT
Question: After the 2010 to 2013 Office 365 upgrade my 16 SharePoint site collections remained at
version 2010. What do I do to upgrade the sites?
Answer: We will answer this publicly shortly. I will upgrade a site live.
10:08:39 PDT
Abe E. posted: How would you increase the storage quota for site collections if you've used up the
allocation? Thanks.
Answer: We will show this live
10:21:59 PDT
Question: How are external users licensed? is that on a per external usage charge?
Answer: no license needed. There is a limit to the number of users external
10:22:08 PDT
Question: Can I enable a guest to upload office documents to the shared site?
Answer: yes
10:33:39 PDT
Question: Is there a report to count and list external users?
Answer: You can list external users by searching for #live: as the search criteria. This will display all
external accounts
10:41:03 PDT
Question: Can you make the link that displays in the Browser use you domain name instead of the
temporary site name,sharepoint.com address for you internal site collections?
Answer: You cannot. You must choose your domain.onmicrosoft.com domain wisely.
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Live Event Date: June 11 & 12, 2013 Page 25 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
10:47:09 PDT
Question: Not sure Who posted the questions posted the question about Small Business vs. E plans.
Here you go: EPlans offer these services (where Small Business do not) Hybrid Deployments Staged
Migrations Role Assignments Policies Role Groups Role-Based Permissions Cloud Based Archiving Data
Loss Prevention Information Rights Management In-Place eDiscovery In-Place Hold Jounaling Transport
Question: NEW POLL posted! Please give us your vote!
Answer: Sharing this -- Sharing is Caring everyone! Please click the BEST answer below.
10:48:25 PDT
Question: Besides the powershell Get-Mailbox command, what is another way to display all mail-
enabled users? Can you do so by looking at the GAL in outlook, or would I need to use exchange control
panel
Answer: You can display all mail enabled users by creating a filter in the Office 365 admin center. We
will try to show this later.
11:04:23 PDT
Question: How many activesync devices can you have?
Answer: 10
11:07:35 PDT
Question: as a delegated admin for a client, can I get to all settings in EAC that an admin with an account
can?
Answer: Yes you can. You have full control.
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Live Event Date: June 11 & 12, 2013 Page 26 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
11:08:03 PDT
Question: On SBS 2003 a resource mailboxe was just standard user mailbox which users included in the
resources field when booking a meeting. How do we ensure these mailboxes get uploaded to Office 365
as resource mailboxes? Or do you set that once the mailbox is created online?
Answer: You will have to recreate this in office365. It does not require a license.
11:08:39 PDT
Question: does office365 license include access to FOPE? any limitation on it?
Answer: New version. EOP Exchange Online Protection. Stay tuned for a latter session this today.
11:10:12 PDT
Question: do resource mailboxes require thier own license
Answer: No license is required for shared mailboxes.
11:12:29 PDT
Question: Can Exchange Online be managed via an on-premises Exchange 2013 installation in a hybrid
scenario?
Answer: Yes. it is seamless.
11:22:19 PDT
Question: will the presentation from yesterday and today be available for closer review?
Answer: Absolutely! You'll get a link to the recording in MVA late next week.
11:22:53 PDT
Question: when will we know when this presentation is available for download? I heard it will be either
EOW or next week.
Answer: You will receive an email with a link to the recording in MVA late next week.
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Live Event Date: June 11 & 12, 2013 Page 27 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
11:25:20 PDT
Question: can I upgrade from one Office 365 plan to Other Office 365 plan without lost works
Answer: Only within plans, Small business, midsize and Enterprise. You cannot upgrade from Small
business to Midsize.
11:26:28 PDT
Question: can you post the link to the downloadable connectivity analyzer here please?
Answer: Here you go. http://www.microsoft.com/en-us/download/details.aspx?id=36536
11:28:22 PDT
Question: how do you enable the ability to change the message size restrictions? Is it locked out in your
demo company?
Answer: These are not able to be changed in Office365
11:28:57 PDT
Question: can powershell be used to accomplish a bulk of user mailbox configurations - similar to
changes that are being demonstrated?
Answer: Sure can. We will have a link to all of the powershell commands in an upcoming session.
11:35:36 PDT
Question: What are the steps to restore mailbox in Office 365?
Answer: We will show this in the 8th module
11:37:40 PDT
Question: Good stuff fellas... Thank you!!!!!!!!!!!!
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Live Event Date: June 11 & 12, 2013 Page 28 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
12:30:58 PDT
Question: How do get Office 365 Integration done with Server 2012 Standard?
Answer: The only way to do it is with DirSync.
12:31:21 PDT
Question: how are we dealing with Spam, Virus and Malware filtering in Office 365?
Answer: We will cover this shortly.
12:35:17 PDT
Question: can you add multiply contacts at once into the organization or do you have to do them
individually?
Answer: Multiple through powershell scripts.
12:36:06 PDT
Question: under E2/E3, once the primary mailbox exceeds 25gb, does the mailbox automatically move
older emails to the enabled archive?
Answer: No, you will have to enable archiving. By default it will stop accepting messages.
12:36:41 PDT
Question: Where can you set a global increased max message size in the console? It is grey'd out on the
individual user and not changeable.
Answer: It can not be increased.
12:39:31 PDT
Question: once you have archiving enabled for the particular mailbox will it automatically move the
oldest mail items over?
Answer: Yes, the default is 6 months
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Live Event Date: June 11 & 12, 2013 Page 29 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
12:40:39 PDT
Question: What about BES support? Do you now allow On-Prem BES to talk to Office 365?
Answer: No, On-Prem BES can not talk to Office 365 however there is a version of BlackBerry Cloud
Services in the Enterprise versions of Office365
12:53:35 PDT
Question: What DR mechanism is in place in office 365?
Answer: Geo-redundant data centers and 24/7 backup. Microsoft handles the recovery and guarantees
the data. for more on this see http://office.microsoft.com/en-us/business/office-365-online-service-
availability-FX104028266.aspx , http://www.microsoft.com/en-us/download/details.aspx?id=13602 and
12:55:01 PDT
Question: I am curious to know when blackberry is deployed in the Enterprise ... can you use
systemcenter or is there something else that generally used for management?
Answer: Blackberry advanced management is done by blackberry cloud or enterprise services/server
13:01:07 PDT
Question: Do you have any thing similar for Right Fax as well?
Answer: Rightfax itself is available, but it is a 3rd party service that can plug in. This solution is
referenced in Microsoft PinPoint by OpenText (who owns RightFax) here:
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13:07:57 PDT
Question: Can the x400 addresses simply be removed from the users on Exchange 2003 prior to the
migration?
Answer: Absolutely, BUT we are talking about the OUTLOOK AUTOCOMPLETE file which is cached locally
on each PC running Outlook and this will need to be cleaned if migrating from a legacy Exchange server
13:08:23 PDT
Question: Can you connect other systems such as MS CRM 2011 email router to Exchange online
Answer: Any service that can send messages with TLS encryption can send to using Office 365 smtp
settings.
13:09:10 PDT
Question: can you have users export calendar folders, contacts etc to a PDT, then import once on O365?
Answer: Absolutely. It is manual, but it works
13:17:22 PDT
Question: Is there a procedure for migrating PUBLIC folders from an Exchange on-premises?
Answer: Here's the link for migrating public folders to Office 365 http://www.microsoft.com/en-
us/download/details.aspx?id=27582
13:24:06 PDT
Question: Aren't public folders supported in Wave 15? that link talks about migration from PF to
sharepoint
Answer: Wave 15 does support public folders.
13:29:23 PDT
Question: do we get capability to allow internal app to do SMTP relay in office 365?
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Live Event Date: June 11 & 12, 2013 Page 31 of 33 DISCLAIMER: This information is provided to you for informational purposes only and is provided “as is.” Microsoft has not reviewed the information and it may contain inaccuracies. You bear the risk of using it. Microsoft makes no warranties, express or implied, as to the information.
13:31:13 PDT
Question: Where is this library you just mentioned? The link to the SMTP Relay detail.
Answer: http://support.microsoft.com/kb/2600912
13:37:37 PDT
Question: What procedure do you suggest for retaining the contacts and business correspondence from
a users account that leaves the company and making it to her replacement?
Answer: We will do a PDT Export of that user so it can be retained.
13:38:27 PDT
Question: I might have missed this portion, I understand the active sync limit is 10, did you say that
outlook client connectivity counts towards that limit as well?
Answer: No, it is only anything that uses activesync. Outlook Client connects directly. Sorry for the
confusion.
13:39:10 PDT
Question: is there any plan to support .lcl internal authentication domains for DirSync?
Answer: No. sorry. It is really easy to add a UPN name. If we get time, we will show how to do this.
13:40:51 PDT
Question: found answer on blackberry question. It's still there, just in different place. Nevermind...
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14:09:26 PDT
Question: are there DLP rules that are HIPAA compliant?
Answer: Take a look here. http://office.microsoft.com/en-us/business/microsoft-office-365-
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15:21:24 PDT
Question: if you need to put all company email on litigation hold, how would you?
Answer: Using PowerShell
15:25:27 PDT
Question: Lets assume a user has a 20gb mailbox and his system has crashed. During business hours I
want him to download only 1 GB emails worth of data to help the network bandwidths.. How can I
restrict him from downloading 20gb mailbox data. Any suggestions like polcies I can create in Office
365?
Answer: Only thing I can think of is in Outlook 2013. you can specify the timeframe of mail that is cached
locally. Ex: 1, 2, 3 6 12 and 24 months. Hope this helps.