Quality Consulting Business Analysis Skill Development Program Adaptive Processes Consulting Be with the Best! www.AdaptiveProcesses.com An ISO 9001:2008 Certified Company
Jan 22, 2015
Quality Consulting
Business Analysis Skill Development Program
Adaptive Processes ConsultingBe with the Best!
www.AdaptiveProcesses.comAn ISO 9001:2008 Certified Company
Quality Consulting
© Adaptive Processes Consulting
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How is your experience with your current Business analysis performance?
Are your Business Analysts able to gather requirements right first time?
Do your clients trust your business analysts to succeed in their business?
Are your business analysts prepared to face the clients with required skills, tools and competencies?
Are there struggle between Clients, BAs and technical teams?
If any of the answer(s) is No, you can benefit significantly from
Adaptive in strengthening business analysis practice.Be with the Best!
Quality Consulting
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Be with the Best! 3
Why develop your BA competency? In a study of 3,000
companies, researchers at the University of Pennsylvania found that spending 10% of revenue on capital improvements boosts productivity by 3.9%, but a similar investment in developing human capital increases productivity by 8.5% - more than twice as much.
People are the most critical resource for knowledge driven organizations.
Better skills means better productivity and better client satisfaction – hence better business results.
People
Partners
Technology
Process
4 Pillars of business
Quality Consulting
Can’t we learn on our own?
• A structured learning environment enhances learning process by a factor of 10
• Reduces effort of learning by at least 5 times• Participants learn from faculty as well as from
each other• Faculty has 12+ years experience in business
analysis in multi-country and multi-cultural environment – North America, Asia, Europe - in several top-notch organizations such as IBM, Infosys, PwC, iGate etc.
• Provides an opportunity to verify if the organization manages business analysis activity in a similar manner or not
• Opportunity to learn and share best practices that may be hidden inside the organization itself
• Many techniques developed which are from practical experience © Adaptive Processes
Consulting4Be with the Best!
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5Be with the Best!
Quotable quotes…..• Learning is not
compulsory….neither is survival - Edward Deming
• Losing market share, losing confidence of customers, or going out of business are not punishments of God – they are usually the results of an inability to change and improve the way things get done.
(c) Adaptive Processes
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Business Scenario
Competitive than ever before
Innovations at break neck speed
Demand for high Quality personnel increasing day by day
Shorter time to market
Success lies in being an “And” company rather than “Or” company
(c) Adaptive Processes
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Initiation
• Planning• Compete
ncy definition
• Curriculum development
• Pilot run
Intermediate
• Program delivery
• Review and improvement
Advanced
• Program delivery
• Review and improvement
Expert
• Program delivery
• Review and improvement
Adaptive BA Skill development Approach
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Initiation and Planning
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Competency definition
Curriculumdevelopment
Pilot Program delivery
Assessment and
feedback
Improve program
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Intermediate
Advanced
Expert
BusinessSuccess
9Be with the Best!(c) Adaptive Processes
Continuous skill enhancement– Multi Phased Approach
Intermediate Level• Thorough knowledge of BA processes• Knowledge of BA tools• Assist practicing Bas• Proficient in requirements documentation• Internal certification
Advanced Level•Perform BA activities independently• Sound knowledge of modeling techniques and tools•Manage clients• CCBA certified
Expert Level•Mentor other BAs•Proficient in modeling techniques and tools•Proficient in client management• CBAP certified
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Plan
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Activity Week Responsibility Estimated Effort (In Person Days)
Start End Primary Secondary Adaptive Client
Plan for the initiative 1 8 Adaptive ClientIdentify BA competencies 1 1 Client Adaptive 1 2Develop curriculum 2 3 Adaptive Client 5 1Review curriculum 3 3 Client Adaptive 1 1Update curriculum 3 3 Adaptive Client 2 0Deliver pilot program(s) 4 4 Adaptive Client 3 3Review pilot program 5 5 Client Adaptive 1 1Update curriculum 6 6 Adaptive Client 2 0Expert 7 52 Client AdaptiveCoach BAs once a month 7 52 Adaptive Client 1 day per month per
batchOff-line support 7 52 Adaptive Client 1 day per month per
batchRefresher sessions 7 52 Adaptive Client 2 days per quarter
Review of progress 7 52 Client Adaptive 1 day per quarter 1 day per quarter
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Plan
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Activity Week Responsibility Estimated Effort (In Person Days)
Start End Primary Secondary Adaptive Client
Advanced 53 130 Client AdaptiveCoach BAs once a month
53 130 Adaptive Client 1 day per month per batch
Off-line support 53 130 Adaptive Client 1 day per month per batch
Refresher sessions 53 130 Adaptive Client 2 days per quarter
Review of progress 53 130 Client Adaptive 1 day per quarter 1 day per quarter
Advanced 131 260 Client AdaptiveCoach BAs once a month
131 260 Adaptive Client 1 day per month per batch
Off-line support 131 260 Adaptive Client 1 day per month per batch
Refresher sessions 131 260 Adaptive Client 2 days per quarter
Review of progress 131 260 Client Adaptive 1 day per quarter
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Specific techniques for Senior Business Analysts• Creative way of solving business problems
with several videos• Stakeholder charter – way to manage complex
shareholder situations• Essential excel features for business analysts• Hands on exercise on business case
preparation• Comprehensive NFR discussion – 40+ types of
NFR• Comprehensive Requirements Template –
developed in collaboration with 10+ clients• Detailed coverage on UML• Hands on exercise on 10+ templates covered
during program• Estimation techniques• Introduction to Agile and Scrum
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Quality Consulting
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Why Adaptive?
Significant expertise in helping clients in their business analysis competency development
Faculty with more than decade long experience in business analysis and software project management, product development experience.
IIBA Endorsed program Covers all essential BA tools and
techniques like UML, BPM, Test Automation Tools, Requirement Elicitation.
Be with the Best!
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Why Adaptive?
Case study based approach Complimentary business
analysis toolkit - sample templates and guidelines which helps BAs in implementation of the concepts in their job
Complimentary e-learning on Business Analysis skills and concepts to all participants
Best in class courseware Completely aligned as per
BABOK V 2.0 21 contact hours for CBAP
certification by IIBA Be with the Best!
Quality Consulting
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Why Adaptive?
Our classes are conducted over weekend to help participants minimize their absence from work.
Course and content can be enhanced to meet Client specific requirements
Hands-on on going support can be provided if required
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Sample Course Outline
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Sample Course Outline
© Adaptive Processes Consulting
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Sample Course Outline
© Adaptive Processes Consulting
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Videos covered during the proposal
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• Creative thinking• Communication• Problem with software
specifications• Understanding use cases• Non-functional requirements• Stakeholder analysis• Software requirements
Creative Thinking
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Templates• 20 Golden Pointers to Process
Improvements • Adaptive Business Architecture
Template• Adaptive Requirements
Template• Agile Process• Application Architecture Guide • APQC Process Classification
Framework• Brief write-up on tools and
techniques for a business analyst
• Business Analysis Case Study • Business Analysis Plan • Business Case Template • Cash Flow Statement Template• Software Requirements
Specifications Template• System Test Plan Template
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Software requirements
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Softwares provided• Star UML• BIZAGI Process modeler• OSRMT• Data Loader (Functional testing
tool)
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Relevance to current market
• Discussion on impact of technology and internet on business
• Universal process classification framework
• Innovations in business domain
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Internet Trends
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Participant outputs• Participants develop
following outputs in the workshop– Business case– Business analysis plan– Requirements
specifications– Process model– Prototype– Matrix model
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Attendance Tracker Prototype
Flow chart
Software Requirements
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Sample participant feedback
• I would definitely recommend this training to others in Accenture!!
• Thanks for conducting the wonderful session and sharing your excellent knowledge with us. It will increase my confidence and perform my roles well in my projects.
• It is highly appreciated and acknowledged that the training was very useful and purposeful. Special thanks to you to make it interactive and collaborative .
• Excellent workshop and a faculty with deep knowledge.
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Sample Participant feedback
Sample Participant feedback
Quality Consulting
Sample trainer feedback• Our trainer provides
individualized feedback on each participant for their areas of improvement
• Body Language / Energy• Confidence • Knowledge on process• Knowledge on domain • Communication • Elicitation skills • Modeling techniques
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BA Evaluation Checklist
BA Evaluation
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Workshop takeaways• 100% success rate for CBAP and CCBA
certification past record• Question Bank with 450 IIBA model questions for
all participants• Exposure to industry best practices on Business
Analysis• Understanding of the BA role as per the industry
requirements• Exposure to the BA tools• Complete understanding of IIBA’s BABoK• Case Study to provide a simulation of the
implementation of BA concepts• Revision of the skill categories of the BABoK• Assess preparedness for the CCBA/CBAP
examination• The program covers BA tools and techniques like UML,
BPM, Requirements elicitation, Stakeholder Management, Solution Assessment and Elicitation Techniques etc.
• Certified PMP® recipients can claim 21 PDUs for their CDU requirements by attending this workshop.
© Adaptive Processes Consulting
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Quality Consulting
Our feedbacks• I would definitely recommend this training to
others in Accenture!! • Thanks for conducting the wonderful session and
sharing your excellent knowledge with us. It will increase my confidence and perform my roles well in my projects.
• It is highly appreciated and acknowledged that the training was very useful and purposeful. Special thanks to you to make it interactive and collaborative .
• Excellent workshop and a faculty with deep knowledge.
• Awesome program, very interactive sessions, diverse participants, and holding it all together we had the best guru in 'LN'. Thanks LN for the enriching sessions and the broad experience you shared with us.’
• I would have rated it as 10 if that rating scale was available.
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Quality Consulting
Our feedbacks• Well I really should say that the choice I made
was an excellent one. Not just about the trainer and the quality of the course. But the best in all fronts. I guess the difference that it made was also the quality of participants that were involved. It was really very knowledgeable and also would definitely recommend this.
More feedbacks available at
• http:// tinyurl.com/BA-feedback • http:// tinyurl.com/Linkedin-BA-feedback
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Adaptive advantages• Industry practicing
faculties with minimum 15+ years experience
• 100+ workshops conducted in Bangalore, Mumbai, Pune, Chennai, New Delhi, Bangkok
• Best in class course-ware• Many courses augmented
with eLearning• Matured programs –
multiple programs delivered through open houses and corporate programs
• Courses can be customized to Client requirements
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Open workshop participants
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Quality Consulting
Courses Completed till date
In-house Program Public Programs
CTS Bangalore
DLF Pune
Sulekha.com Chennai
Kenexa Mumbai
Tata Sky Delhi
Societe Generale Manila
ECC International and many more
Bangkok
Links for public courses completedhttp://adaptiveprocesses.com/course_completed.html
© Adaptive Processes Consulting
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Our esteemed clients….
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Our esteemed clients….
ANTSCORP
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Trainer Profiles
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Quality Consulting
LN Mishra• Principal Consultant and Trainer• 20 years of IT and Consulting experience
with various companies such as IBM, Infosys, PWC, iGate etc.
• 100+ public and in-house workshops conducted in the areas of Business Analysis, Project Management, Agile, CMMI, ISO 9001, ISO 20000, and ISO 27001
• Certified Business Analysis Professional from IIBA, Canada
• Certified Project Management Professional from PMI, USA
• Certified Scrum Master from Good Agile, USA
• Certified Quality Analyst (World Topper-Year 2000)
• Certified ISO 9001, ISO 20000 and ISO 27001 Lead Auditor
• PGDM from IIM Ahmadabad and BE in Electronics and Communication
© Adaptive Processes Consulting
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Quality Consulting
Wing Commander Bijay Jyotishi
• Principal Consultant and Trainer
• Six Sigma Master Black Belt• 25+ years of IT and Consulting
experience with Wipro and Indian Air Force.
• Consulted clients in US• Multiple public and in-house
workshops conducted in the areas of business analysis, process improvement and Six Sigma
• M Tech from IIT Delhi and B Tech from Birla Institute of Technology
© Adaptive Processes Consulting
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Quality Consulting
Arvind C, CBAP, CMP• Principal Consultant and Trainer• 11+ years of IT and Consulting experience
with various companies such as Cognizant, Core Logic, Odessa, Sobha Renaissance etc.
• Certified Business Analysis Professional from IIBA, Canada
• Certified Mortgage Professional from Core Logic
• Post Graduation Diploma in Business Management ICFAI Business School
• BE in Mechanical from Visvesvaraya Technical University
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Quality Consulting
Sameer K, CBAP• Principal Consultant and Trainer• 11+ years of experience in Business
Consultant - Banking & Financial servicers
• Consulted companies like IBM, Oracle Financial services, Citicorp Overseas etc.
• Member of association of Business Process Management Professionals and International Institute for Business Analysis
• Certified Business Analysis Professional from IIBA, Canada
• Diploma in National; Security & International Relations VJTI
• BE in Electronics and Communication
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Quality Consulting
Harit B, CBAP• Senior Consultant and Trainer• 8+ years of IT and Consulting experience
with various companies such as Changi International Airport, Uthink L&T Infotech, etc.
• Certified Business Analysis Professional from IIBA, Canada
• MBA Finance(Banking) S.P Jain Centre of Management Dubai- Toronto-Singapore
• Certified Java Programmer, Web Component developer,
• ISN 21 – Property and liability Insurance • B-Tech Information Technology from
Bharati Vidyapeeth’s College of Engineering
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Quality Consulting
Manjula Dharmalingam (Mumbai)
• Principal Consultant and Trainer• 18+ years of IT and Consulting
experience with various companies such as IBM, Airtel etc.
• 50+ public and in-house workshops conducted in the areas of Project Management and Program Management (PMBoK, Agile, Estimation), IT Service Management (ITIL), Communication and Team Building
• Certified Project Management Professional from PMI, USA
• Certified ITIL Manager
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Quality Consulting
Debashish Naik• Lead Consultant and Trainer• 20+ years of IT and Consulting
experience with various companies such as IBM, Perot Systems, HCL and PWC.
• Multiple workshops conducted in the areas of Business Analysis and Lean Six Sigma
• Certified ISO 9001, ISO 20000, ISO 27001 and BS 25999 Lead Auditor
• PGDM from MDI Gurgaon and BE in Electronics and Telecommunication
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Quality Consulting
Gaurav A, CBAP (Pune / Mumbai)
• Senior Trainer• 9+ years of industry experience in
software development and project management, business analysis
• Worked as Project Manager with IBM Corporation, Royal Bank of Scotland, Infosys Technologies
• Certified Risk Manager• Certified Financial Analyst• Bachelor in Technology
(Computer Science) from Punjab Technical University
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Quality Consulting
Abhisek B, CBAP (Pune / Mumbai)
• Senior Consultant and Trainer• CBAP from IIBA, Canada• Worked as business analyst with Cap Gemini, Sigma
Software and IndoGlobal• Proven expertise in Business analysis activities
for projects in Finance (Wealth Management), Telecom (Voice, Video, Data Service Provisioning and Activation), Process Automation, and Life Sciences domains.
• Business Analysis consultant to various clients and projects helping them choose right business analysis approach.
• Conducted multiple public and in-house workshops conducted in the areas of Business analysis and Requirements Analysis with excellent participant feedback.
• 7+ years of industry experience in software development and business analysis
• Post Graduate Diploma in Marketing Management, Marketing
• Bachelor in Engineering in Information Technology, University of Pune
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Quality Consulting
© Adaptive Processes Consulting
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Thank you for providing us an opportunity to present ourselves to you.
Hoping for a long mutually rewarding relationship.
Contact [email protected]
Cell: +91.9343.79.4800#51, 3rd Cross, Church StreetKoramangala 6th Block Annex
Bangalore – 560095www.AdaptiveProcesses.com