CONFIDENTIAL – The Cono Project, Inc. 1 CONFIDENTIAL – The Cono Project, Inc. 1 Actually Useful Trust Metrics for Online Marketplaces and Communities Sachin Agarwal, Co-Founder and CEO, Dawdle.com @sachinag, @dawdledotcom
Actually Useful Trust Metrics
Nov 30, 2014
Presented at Social DevCamp Chicago on August 9, 2008
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CONFIDENTIAL – The Cono Project, Inc. 1CONFIDENTIAL – The Cono Project, Inc. 1
Actually Useful Trust Metrics for Online Marketplaces and
Communities
Sachin Agarwal, Co-Founder and CEO, Dawdle.com@sachinag, @dawdledotcom
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for
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menot me
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for
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sachinag
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dawdledotcom
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Sachin Agarwal
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Good Deal Games
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Sachin A.
e-mail address
shipping address
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Guiding To Three
• What was the condition of the product you received?– 3. Exactly as expected
• How quickly did you receive your item?– 3. Exactly as expected
• How was the Seller’s communication?– 3. Good– 2. No communication required
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For Background And More Information
• http://dooooooom.blogspot.com/2008/05/trust-in-online-communities.html
• http://sloan.ucr.edu/category/working-papers/product-reviews/
• http://faculty.cs.tamu.edu/caverlee/pubs/caverlee08socialtrust.pdf
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Questions and
Discussion
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