ACTIVE SHOOTER EXERCISE ON CAMPUS: A COMMUNITY PERSPECTIVE PERSPECTIVE Safe Campus Summit Las Vegas February 23, 2015
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ACTIVE SHOOTEREXERCISE ON CAMPUS:A COMMUNITYPERSPECTIVE
ACTIVE SHOOTEREXERCISE ON CAMPUS:A COMMUNITYPERSPECTIVE
Safe Campus SummitLas VegasFebruary 23, 2015
Utah Valley University
Utah County Emergency Management
Metro SWAT (Provo/Orem/UVU/BYU)
PERSPECTIVE OF KEY PLAYERS
Discuss purpose of an active shooter exercise? Isthere really a threat?
Review what community partners were involvedand why? Review planning process and exercisedesign
Lessons learned from both exercises
Discuss changes as a result of the exercises
Discuss the importance of planning as acommunity for this scenario
Review Active Shooter Exercise Part 2, TheAftermath
OBJECTIVES FOR:UTAH VALLEY UNIVERSITY
Discuss purpose of an active shooter exercise? Isthere really a threat?
Review what community partners were involvedand why? Review planning process and exercisedesign
Lessons learned from both exercises
Discuss changes as a result of the exercises
Discuss the importance of planning as acommunity for this scenario
Review Active Shooter Exercise Part 2, TheAftermath
The following is video and photos taken duringthe exercise that was held at Utah ValleyUniversity on December 17, 2013 in the BrowningAdministration Building
VIDEO INTRODUCTION
INTRODUCTION
Rationale for an Active Shooter Exercise –What isthe threat level?
Value to campus community
Strengthening internal/external partnerships
Opportunity to test systems (response, comms)
Administrative imperative
PERSPECTIVE OF ADMINISTRATION:UTAH VALLEY UNIVERSITY
Rationale for an Active Shooter Exercise –What isthe threat level?
Value to campus community
Strengthening internal/external partnerships
Opportunity to test systems (response, comms)
Administrative imperative
Top down Put your money where your mouth is
Participate in Training and Exercises Activate EOC/Policy Group
ADMINISTRATION’S ROLE
Top down Put your money where your mouth is
Participate in Training and Exercises Activate EOC/Policy Group
• Pros and Cons
NEWS MEDIA INVOLVEMENT
PD participates in ongoing training UVU LE interface with community LE frequently
Outside agencies visit campus to becomefamiliar with campus
What the PD learned from this exercise Dispatch issues with outdated equipment Public announcement system volume Officer paging system (all hands on deck)
PERSPECTIVE OF PD:UTAH VALLEY UNIVERSITY
PD participates in ongoing training UVU LE interface with community LE frequently
Outside agencies visit campus to becomefamiliar with campus
What the PD learned from this exercise Dispatch issues with outdated equipment Public announcement system volume Officer paging system (all hands on deck)
Exercise Planning: Who was involved and why?The process UVU:
Police Department
Police Dispatch
Emergency Response Team (EMTs/Paramedics)
University/Media Relations (PR)
IT
College of Emergency Services
Facilities
Emergency Management
Student Health Services (Medical/Mental Health)
Behavioral Assessment Team (BAT)
PERSPECTIVE OF UVU:EMERGENCY MANAGEMENT
Exercise Planning: Who was involved and why?The process UVU:
Police Department
Police Dispatch
Emergency Response Team (EMTs/Paramedics)
University/Media Relations (PR)
IT
College of Emergency Services
Facilities
Emergency Management
Student Health Services (Medical/Mental Health)
Behavioral Assessment Team (BAT)
County Agencies: Metro SWAT Team Members Orem City EMS Orem City Dispatch Center Utah County Sheriff’s Office Provo City Police Orem City Police Medical Control(ER Physician/Medical Oversight) Utah State Division ofEmergency Management
EXERCISE PLANNING
County Agencies: Metro SWAT Team Members Orem City EMS Orem City Dispatch Center Utah County Sheriff’s Office Provo City Police Orem City Police Medical Control(ER Physician/Medical Oversight) Utah State Division ofEmergency Management
Utah County EM
Utah DEM
Provo City EM
Orem City EM
BYU Police
BYU Dispatch
EVALUATORS/YELLOW VESTS
Utah County EM
Utah DEM
Provo City EM
Orem City EM
BYU Police
BYU Dispatch
Over 200 participants Over 100 employees/students
Real and simulated roles
Just under 100 people with agencies responding
PARTICIPANTS AND OTHERSTATISTICS
Over 200 participants Over 100 employees/students
Real and simulated roles
Just under 100 people with agencies responding
Training started in October of 2012 (130presentations given to all staff and faculty over 6months) Prevention measures/ “Run, Hide, Fight”video
Table Top Exercise/January of 2013 Planning started in May of 2013 with the
committee meeting multiple times until just daysbefore the exercise
Planning for Part 2 of the exercise began inJanuary 2014 Active Shooter Exercise Part 2: October 8, 2014
Objectives guided the design and what wewanted to test overall and as individual agencies
EXERCISE DESIGN/TIMELINE
Training started in October of 2012 (130presentations given to all staff and faculty over 6months) Prevention measures/ “Run, Hide, Fight”video
Table Top Exercise/January of 2013 Planning started in May of 2013 with the
committee meeting multiple times until just daysbefore the exercise
Planning for Part 2 of the exercise began inJanuary 2014 Active Shooter Exercise Part 2: October 8, 2014
Objectives guided the design and what wewanted to test overall and as individual agencies
What went well? There were some positive news stories
Better to work with them, with clear boundariesthan to ignore them hoping they will go away
What didn’t go so well? An institution cannot control the medias opinions,
attitudes, or agendas
MEDIA: FRIEND OR FOE?
Critical to plan with outside agencies
Find the gaps in agencies
individual plans, before the exercise
and during the exercise
Work to fix the problems before a
real event The only way to do that is practice
together
It is all about relationships!
INVOLVEMENT OF OUTSIDE AGENCIES
Critical to plan with outside agencies
Find the gaps in agencies
individual plans, before the exercise
and during the exercise
Work to fix the problems before a
real event The only way to do that is practice
together
It is all about relationships!
Normal response is to stage a safe distanceaway from incident and then respond as policehave “cleared” the scene.
Active Shooter response has evolvedovertime and the way we respond andwho responds and when
Columbine High School (SWAT Teams) Virginia Tech (Higher Education)(Need for TAT/BAT teams) Aurora, Colorado (Theater) (EMS need to getto injured quicker)
During the Exercise EMS: Staged with Law Enforcement Entered a “warm zone” with LE escort andhelped take injured out. The outcome wasinjured got to ambulances and hospitals faster
EMS INVOLVEMENT EARLY ON
Normal response is to stage a safe distanceaway from incident and then respond as policehave “cleared” the scene.
Active Shooter response has evolvedovertime and the way we respond andwho responds and when
Columbine High School (SWAT Teams) Virginia Tech (Higher Education)(Need for TAT/BAT teams) Aurora, Colorado (Theater) (EMS need to getto injured quicker)
During the Exercise EMS: Staged with Law Enforcement Entered a “warm zone” with LE escort andhelped take injured out. The outcome wasinjured got to ambulances and hospitals faster
Identify key stake holders: Dispatch (city/county),EMS/Fire, EOD, Universities, Hospitals, other criticalorganizations
Community based Partnerships: Proactively find and approach other
organizations (planning)
Prevention: Work on emergency plans andresponse in advance
Training: With identified partners throughexercises
REPEAT!
PERSPECTIVE OF:UTAH COUNTY METRO SWAT
Identify key stake holders: Dispatch (city/county),EMS/Fire, EOD, Universities, Hospitals, other criticalorganizations
Community based Partnerships: Proactively find and approach other
organizations (planning)
Prevention: Work on emergency plans andresponse in advance
Training: With identified partners throughexercises
REPEAT!
Why we exercise as a community? Recent Exercises/Trainings:
Active Shooter at BYU/UVU The Great Shake Out/Statewide Earthquake Exercise County Earthquake Exercise with National Guard
Real Incidents: Summer Wild land Fires Mudslides/flooding H1N1 Pandemic Flu (infectious disease: Ebola, Measles, Pertussis)
What will tomorrow bring? More…March 7, 2015 (Countywide Terrorism Exercise, detonations,
chemicals) More…
PERSPECTIVE OF:COUNTY EMERGENCY MANAGEMENT
Why we exercise as a community? Recent Exercises/Trainings:
Active Shooter at BYU/UVU The Great Shake Out/Statewide Earthquake Exercise County Earthquake Exercise with National Guard
Real Incidents: Summer Wild land Fires Mudslides/flooding H1N1 Pandemic Flu (infectious disease: Ebola, Measles, Pertussis)
What will tomorrow bring? More…March 7, 2015 (Countywide Terrorism Exercise, detonations,
chemicals) More…
Fast response of UVU LE and community LE, andUVU dispatcher UVU LE took 4 minutes to neutralize the shooter Outside LE responded into the Administration Bld.
within 5 minutes UVU dispatcher
Response of employees and students whoparticipated
Community Involvement EMS PA system, iNotify (computer screens, digital
monitors in hallways)
WHAT WENT WELL?
Fast response of UVU LE and community LE, andUVU dispatcher UVU LE took 4 minutes to neutralize the shooter Outside LE responded into the Administration Bld.
within 5 minutes UVU dispatcher
Response of employees and students whoparticipated
Community Involvement EMS PA system, iNotify (computer screens, digital
monitors in hallways)
Communications: PA system Text messaging system Dispatch equipment Continue training on campus, involve more student
groups
Outside agency lessons: Become more familiar with campus Continue practicing this type of exercise, speak the
same language EMS continued involvement, still some hesitancy…
LESSONS LEARNED
Communications: PA system Text messaging system Dispatch equipment Continue training on campus, involve more student
groups
Outside agency lessons: Become more familiar with campus Continue practicing this type of exercise, speak the
same language EMS continued involvement, still some hesitancy…
Active Shooter Part 2: The Next Several Hours Activate EOC and Policy Group Communications: Media, family, student, staff, faculty,
others Continue with Incident Command at the scene
NEXT STEPS FORUTAH VALLEY UNIVERSITY
Active Shooter Part 2: The Next Several Hours Activate EOC and Policy Group Communications: Media, family, student, staff, faculty,
others Continue with Incident Command at the scene
Reviewed the first 30 minutes of the ActiveShooter Exercise from the past December
Split into four groups University EOC/Primary designated location
Policy Group/President’s Office
Incident Command at the scene/Admin. Bld.
Simulation Cell/A room on campus
OCTOBER 8, 2014
Reviewed the first 30 minutes of the ActiveShooter Exercise from the past December
Split into four groups University EOC/Primary designated location
Policy Group/President’s Office
Incident Command at the scene/Admin. Bld.
Simulation Cell/A room on campus
There was one shooter: male, student, recentlydivorced , lost a job, and failing a couple ofclasses Shooter was killed
Three victims were killed Student Employee (One Stop) Full time employee (Accountant) Student
Eight victims injured Students, staff, and one faculty
AFTERMATH INFORMATION
There was one shooter: male, student, recentlydivorced , lost a job, and failing a couple ofclasses Shooter was killed
Three victims were killed Student Employee (One Stop) Full time employee (Accountant) Student
Eight victims injured Students, staff, and one faculty
University EOC: Overview of activities Communicating with the scene Facilities set up road blocks to control ingress/egress Designated EMS routes Food delivered to first responders Making arrangements for clean up of building once
released from Law Enforcement Found alternate locations for essential operations Found alternate classroom situations for the next
semester Set up a helpline for families/concerned citizens Arranged for mental health services (country
resources, BYU, Red Cross) Set up a location for media Set up a location for families/friends of victims
OVER THE NEXT TWO HOURS
University EOC: Overview of activities Communicating with the scene Facilities set up road blocks to control ingress/egress Designated EMS routes Food delivered to first responders Making arrangements for clean up of building once
released from Law Enforcement Found alternate locations for essential operations Found alternate classroom situations for the next
semester Set up a helpline for families/concerned citizens Arranged for mental health services (country
resources, BYU, Red Cross) Set up a location for media Set up a location for families/friends of victims
Policy Group: Overview of the act ivies Decision to close the school Communication with:
Board of Trustees
Board of Regents/State School Board
Media (what is the message to staff, faculty, students, andcommunity)
Notification of the family of the victims Decision to cancel community events for the
evening When/how to plan a memorial service Communication with hospitals where injured
were transported
OVER THE NEXT TWO HOURS
Policy Group: Overview of the act ivies Decision to close the school Communication with:
Board of Trustees
Board of Regents/State School Board
Media (what is the message to staff, faculty, students, andcommunity)
Notification of the family of the victims Decision to cancel community events for the
evening When/how to plan a memorial service Communication with hospitals where injured
were transported
Good participation: 90% President’s Cabinet waspresent
First time to work separately (EOC and PolicyGroup)
Could see the need to have separate groupsfocused on separate actions
President and his cabinet felt/thought the exercisewas of great value. Anxious to practice again
EOC Manager very calm and able to delegatetasks to appropriate EOC positions
Some of the EOC positions were filled by peoplewho had not been in an EOC before, they adaptedquickly to the environment and were able to excel
Policy group able to have good conversationsabout what needed to take place quickly. Didn’tbelabor any particular point
WHAT WENT WELL?
Good participation: 90% President’s Cabinet waspresent
First time to work separately (EOC and PolicyGroup)
Could see the need to have separate groupsfocused on separate actions
President and his cabinet felt/thought the exercisewas of great value. Anxious to practice again
EOC Manager very calm and able to delegatetasks to appropriate EOC positions
Some of the EOC positions were filled by peoplewho had not been in an EOC before, they adaptedquickly to the environment and were able to excel
Policy group able to have good conversationsabout what needed to take place quickly. Didn’tbelabor any particular point
Policy changes about notifications of the families ofvictims
Policy/EOC were calling or notifying the same groupsof people
Too long to actually write the message, too manypeople involved to review and approve messages
EOC not big enough (currently a conference room)
President’s Office not appropriate location
Messaging to University, community, media (whoshould write it, how fast should it go out)
Needed pre-scripted messaging or templates to start(immediate messages and others) Continued…
LESSONS LEARNED FROM PART 2IMPROVEMENT PLANS
Policy changes about notifications of the families ofvictims
Policy/EOC were calling or notifying the same groupsof people
Too long to actually write the message, too manypeople involved to review and approve messages
EOC not big enough (currently a conference room)
President’s Office not appropriate location
Messaging to University, community, media (whoshould write it, how fast should it go out)
Needed pre-scripted messaging or templates to start(immediate messages and others) Continued…
Need for customized Job Action Sheets in EOC
Phones numbers in the EOC needed to be assigned toJob positions
Would make changes about where the people whowere writing the communication points would belocated
Needed a person to handle phone calls and radios
Too many people were approving messages, it tooktoo long to get messages out
LESSONS LEARNED FROM PART 2IMPROVEMENT PLANS
Need for customized Job Action Sheets in EOC
Phones numbers in the EOC needed to be assigned toJob positions
Would make changes about where the people whowere writing the communication points would belocated
Needed a person to handle phone calls and radios
Too many people were approving messages, it tooktoo long to get messages out
The Emergency Preparedness Advisory Council (EPAC) Meet monthly and strategize solutions for issues identified
Crisis Communications Group (new group) Meets to address communications issues
Plan for the next exercise (retest) March 7, 2015 (bombs/countywide)
April 16, 2015 (earthquake/statewide)
IN CONCLUSION
The Emergency Preparedness Advisory Council (EPAC) Meet monthly and strategize solutions for issues identified
Crisis Communications Group (new group) Meets to address communications issues
Plan for the next exercise (retest) March 7, 2015 (bombs/countywide)
April 16, 2015 (earthquake/statewide)
Question andAnswer Time
Question andAnswer Time
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