KNOWLEDGESHARE 2015 Promote Your Campus Culture. Increase Student Recruitment & Retention. Presented by David Lavigna Education Practice Manager Online Chat Larry Wagner Senior Account Executive
Aug 17, 2015
We Build Event Communities That Keep Them Coming Back
KNOWLEDGESHARE 2015Promote Your Campus Culture. Increase Student Recruitment & Retention.
Presented by David Lavigna
Education Practice Manager
Online Chat Larry WagnerSenior Account Executive
We Build Event Communities That Keep Them Coming Back
• Prospective student preferences
• Why students choose a college or university according to statistics
• How to use Campus Culture as a call to action
• Questions & Answers
What We’ll Be Covering Today:
We Build Event Communities That Keep Them Coming Back
WHAT’S IMPORTANT TO A PROSPECTIVE STUDENT?
We Build Event Communities That Keep Them Coming Back
• When researching colleges and universities 90% of students visit
the institution’s website.
Your college or university website!
90%
Data Provided by Thermo Interactive
We Build Event Communities That Keep Them Coming Back
Who is online?
Source: The Pew Research Center’s Internet & American Life Project surveys.
We Build Event Communities That Keep Them Coming Back
Who participates (U.S. online users)What people are doing
We Build Event Communities That Keep Them Coming Back
Data Provided by OmniUpdate
• 43 percent of prospective students report using their mobile devices for all
their web browsing.
• The 6 types of content students want to find when browsing on a mobile
device.
• Academic Program Listing
• Cost/scholarship calculators
• A calendar of important dates and deadlines
• Specific details about academic programs
• An application process summary
• Online application forms
Fun Fact:
We Build Event Communities That Keep Them Coming Back
Data Provided by eSchool Media and eSchool News
• 75% of students say social media influences their decision on where
to enroll.
• Keep things fresh: Post daily, relevant information that prospective
students can engage and interact with.
Social Media:
We Build Event Communities That Keep Them Coming Back
WHAT MAKES A PROSPECTIVE STUDENT CHOOSE A COLLEGE OR UNIVERSITY?
We Build Event Communities That Keep Them Coming Back
Why Students Choose a College or University
• Parents are the strongest
influence, by far, in students’
college decision-making process.
• Teachers and school guidance
counselors are significantly less
influential.
• Visits to a college campus were
the most influential information
source in students’ decisions of
where to apply, followed by college
Web sites and college viewbooks.
How Students Really Decide: College Selection from the Inside, Zinch.com
We Build Event Communities That Keep Them Coming Back
Data Provided by College One
1. College has very good academic reputation (63.8 percent)
2. This college's graduates get good jobs (55.9 percent)
3. I was offered financial assistance (45.6 percent)
4. The cost of attending this college (43.3 percent)
5. A visit to this campus (41.8 percent)
6. College has a good reputation for its social activities (40.2 percent)
7. Wanted to go to a college about this size (38.8 percent)
8. College's grads get into top grad/professional schools (32.8 percent)
9. The percentage of students that graduate from this college (30.4 percent)
10. I wanted to live near home (20.1 percent)
Top ten reasons a prospective student chooses a college or university by percentage:
We Build Event Communities That Keep Them Coming Back
Using For Profit metrics for higher education benchmarks
• The most common metrics used to measure ROI and ROO of
sponsorship/event marketing initiatives are the amount of media exposure
generated (used by 70% of respondents) and social media buzz (also 70%)
Source: 2013 ANA/IEG Sponsorship and Event Measurement Survey
We Build Event Communities That Keep Them Coming Back
Event Participation Improves Brand Perception
We Build Event Communities That Keep Them Coming Back
WHY DO STUDENTS TRANSFER?
We Build Event Communities That Keep Them Coming Back
Data Provided by AcademyOne & natural Student Clearinghouse Research Center.
• Financial Circumstances
• Social Circumstances
• Sports Transfer
• Military Transfer
• Moving Away
Top 10 reasons leading to transfers
• Switching Majors
• Want to be Closer to Family
• Not a Good Fit
• Academic Challenge
We Build Event Communities That Keep Them Coming Back
Data Provided by AcademyOne & natural Student Clearinghouse Research Center.
• Financial Circumstances
• Social Circumstances
• Sports Transfer
• Military Transfer
• Moving Away
Top 10 reasons leading to transfers
• Switching Majors
• Want to be Closer to Family
• Not a Good Fit
• Academic Challenge
We Build Event Communities That Keep Them Coming Back
How students use their time
• Market to your students like other marketers do.
• Understand Disposable Time
• Class time doesn’t keep college students from leisure or sleep
Source: Bureau of Labor Statistics, American Time Use
Survey
We Build Event Communities That Keep Them Coming Back
• Opt-in tools to capture their contact info
• Dynamic content that offers new information for frequent new news
• Information that is relevant to their preferences
• Sometimes it’s that one special activity/program that differentiates your school from others
• Build out an event community that drives repeat visits and engagement
Thought Starters: Ways to engage prospective students
We Build Event Communities That Keep Them Coming Back
HOW TO USE YOUR CAMPUS CULTURE
AS A CALL TO ACTION
We Build Event Communities That Keep Them Coming Back
We Build Event Communities That Keep Them Coming Back
We Build Event Communities That Keep Them Coming Back
We Build Event Communities That Keep Them Coming Back
We Build Event Communities That Keep Them Coming Back
• Social Media
• Blog Sites like
• Student Portals
Where else can I promote my campus culture?
We Build Event Communities That Keep Them Coming Back
WHY IS AN EVENT COMMUNITY IMPORTANT?
We Build Event Communities That Keep Them Coming Back
A portal that is the event hub of activity for your campus just makes sense.
Benefits include:
• Key admissions dates and registration capabilities
• Admissions showcase for campus life
• Promotes student engagement that aligns with university objectives
• Provides better planning views
Event Communities Make Sense
We Build Event Communities That Keep Them Coming Back
• Allow for registration in advance
• Great for those Type A students that don’t just want to ‘show up’
• Gives you advance notice for tour guide scheduling
• Mitigates check-in chaos and makes you look organized
• Capture contact info
• Use campus tour event registration to track your prospective students
• Build integrations with your CRM
• Provide private calendars for matriculated / admitted students
Capture data with your campus tours
We Build Event Communities That Keep Them Coming Back
We Build Event Communities That Keep Them Coming Back
• Tap into a new way to increase your admission yield through campus tour/event marketing
• Capture key prospective student information through campus visit registrations
• Integrate admissions and campus events throughout your digital assets to drive engagement
PROMOTING YOUR CAMPUS CULTURE
WILL ATTRACT THE RIGHT PROSPECTIVE STUDENT!
In Summary
We Build Event Communities That Keep Them Coming Back
• Enterprise Event Community
Platforms for over 300
Education clients across North
America
• Building community publishing
technologies since 1999
• Microsoft Partner, Silver ISV
We Build Event Communities That Keep Them Coming Back
Q & A
We Build Event Communities That Keep Them Coming Back
Thank You For Attending!
Contact Details
David A. LavignaEducation Practice Manager
(610) 997-8160
[email protected]/in/davelavigna