Acting on water service monitoring and performance management data in Ghana: Assessing and Monitoring Water Services in Ghana

ACTING ON WATER SERVICE MONITORING AND PERFORMANCE

MANAGEMENT DATA IN GHANA

Assessing and Monitoring Water Services in Ghana

Jeremiah Atengdem

Patricia Gyamfi

IRC Symposium in Addis Ababa

9-14 April 2013

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PRESENTATION OUTLINE

• Monitoring water services in Ghana• Methodology• Decisions making processes• Findings• Acting on data at all levels

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WHO IS TRIPLE-S/ CWSA

• A global learning initiative to improve on water services• Ghana and Uganda selected as learning countries • Supporting the rural water sector in Ghana to develop and

test innovative elements improved water services and to address systemic bottlenecks to providing sustained water services

• The project is hosted in Ghana by Community Water Sanitation Agency which facilitates and regulates:

• Water delivery• Water –related sanitation and;• Hygiene promotion in the rural water sub-sector

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RATIONALE FOR MONITORING WATER SERVICES

• To identify corrective measures• Planning and resource allocation• Anticipating and addressing problems• Adjust programme activities• Monitor effects of interventions• Understand impact of monitoring on sustainability

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CHALLENGES WITH CURRENT SYSTEM OF MONITORING IN GHANA

• It does not capture data on service levels, performance of service providers and authority

• Focuses on facilities constructed rather than on services based on standards, norms and guidelines for the rural water sub-sector.

• Focuses on coverage. • Current data collection process is paper based,

cumbersome and less cost effective• Current monitoring data is not comprehensive for

planning, resource allocation and remedial actions.

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WHAT DO WE MONITOR

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STUDY DISTRICTS

East Gonja, Northern Region

Akatsi, Volta Region

Sunyani West, Brong Ahafo Region

249 point sources, 6 piped schemes

122 point sources, 8 piped schemes

103 point sources, 23 piped schemes

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METHODOLOGY

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DECISION MAKING AT LOCAL LEVEL

• Ghana’s Local Government System is made up of the Regional Coordinating Councils(RCCs) and a four-tier Metropolitan and three tier Municipal/District Assemblies

• The District Assemblies are the highest political and administrative authority with deliberative, legislative and executive functions

• A key function of the district assembly is to initiate programmes for the development including the provision of water services

• The district assembly has sub-committees under the Executive Committee which coordinate plans and programmes

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LEVELS OF DECISION MAKING AT LOCAL LEVEL

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FINDINGS: FUNCTIONALITY PER DISTRICT

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PERFORMANCE OF SERVICE PROVIDERSIndicator group Indicator Akatsi

(n=109)East Gonja (n=51)

Sunyani West (n=28)

Total

Governance indicators

Composition of WATSAN in line with CWSA guidelines 53% 31% 22%

43%

Adequate record keeping and accountability to community 41% 51% 43%

44%

No political and chieftaincy influence in the composition of the WATSAN 100% 100% 96%

99%

Operational indicators

Availability of spare parts 45% 46% 27%

43%

Availability of area mechanics 60% 65% 43%

58%

Corrective maintenance 32% 65% 25%

35%

Periodic maintenance 76% 82% 46%

74%

Water Quality Sampling and Analysis 0% 65% 28%

20%

Financial management indicators

Positive revenue and expenditure balance59% 63% 25%

55%

Adequate financial management, accounting and auditing 38% 20% 7%

28%

Tariff setting based on projected costs5% 26% 32%

15%

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DECISION MAKING PROCESS AND ACTION AT DISTRICT LEVEL

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PRACTICAL USE OF DATA AT REGIONAL AND NATIONAL LEVEL

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Thank you

For more information go to:

www.waterservicesthatlast.org